Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#10960338March 13, 2017
UNKNOWN OR OTHER
2013 JEEP WRANGLER UNLIMITED RUBICON 4X4 VEHICLE STALLS WHILE DRIVING AND THEN WILL NOT START AGAIN FOR 4-5 MINUTES. THIS HAPPENS AT ALL SPEEDS AND HAS PUT US IN SOME VERY UNSAFE SITUATIONS. DEALER HAS NOT BEEN ABLE TO FIND A SOLUTION AND CANNOT RECREATE THE PROBLEM EVEN THOUGH IT HAPPENS TO US MULTIPLE TIMES PER WEEK. YESTERDAY IT TOOK ME 20 MINUTES TO DRIVE 4 MILES BECAUSE IT STALLED THREE TIMES. I SEE BLOGS WITH MANY OTHER COMPLAINTS ABOUT THE SAME ISSUE BUT STILL NO RECALL. THE DEALERS DO NOT KNOW HOW OR DO NOT WANT TO FIX AND MEANWHILE CONSUMERS ARE STUCK WITH UNRELIABLE, UNSAFE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958791March 6, 2017
ELECTRICAL SYSTEM
TIPM ISSUE, JEEP WILL NOT START, ALL INSTRUMENTS LIGHT ARE ON AND SPEEDOMETER DOESN'T WORK. THE JEEP SPUTTERS AND IT VERY DANGEROUS AT HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957941March 1, 2017
STEERING, SUSPENSION, WHEELS
I HAVE 2013 JEEP WRANGLE UNLIMITED. I BOUGHT THIS IN 2013 FOR MY WIFE. THE JEEP HAD ABOUT 11,000 MILES ON IT WHEN WE BOUGHT. THE DEATH WOBBLE STARTED OCCURRING ABOUT 6-MONTH INTO OWNERSHIP. I ALIGNED, BALANCED AND REPLACED TWO TIRES. NOW, THE DEATH WOBBLE IS AN EVERYDAY OCCURRENCE. AT 55 MILES PER HOUR, THE WOBBLE OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957618February 28, 2017
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TIPM IS BAD. DOOR DON'T OPEN OR LOCK AT TIMES. SOMETIMES WHEN JEEP IS TURNED OFF THE JEEP RADIO WILL NOT TURN OFF. AIRBAG LIGHT COMES IN AT TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954574February 14, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL. VEHICLE DOES NOT STAY DRY. TOP HAS NEVER BEEN REMOVED, T-TOP REMOVED ONCE, LEAKS, MOISTURE CONDENSATION PROBLEM WHERE A GREEN HOUSE EFFECT OCCURS REGULARLY, MOLD GROWS QUITE RAPIDLY JEEP HAS BEEN IN SHOP EVERY WINTER SEASON WITH MOISTURE PROBLEMS. GIVEN BACK WITH ASSURANCE OF NOT REOCCURRING. EVERY WINTER I RETURN WITH SAME PROBLE NOW DEALERSHIP IS REFUSING TO HELP AND HAS DIRECTED ME TO GO ELSEWHERE WITH A VOICEMAIL MESSAGE ON 8 FEBRUARY I AM UNDER THE UNDERSTANDING ANY WARRANTY WORK MUST BE DONE AT SAME GARAGE WHY? AM I BEING TOLD THEY CAN NOT FIX VEHICLE OR HELP ME? I AM HAVING ELECTRICAL PROBLEMS NOW TOO AND I CAN'T MAKE AN APPOINTMENT BECAUSE OF PERSISTING TO HANG UP OR REFUSING TO DIRECT ME TO MANAGEMENT P 8 FEBUARY I FILED AN ATTORNEY GENERAL COMPLAINT BUT THEY DON'T REPRESENT UNLESS SEVERAL HAVE COMPLAINED ABOUT THE SAME ISSUE. FAILED TO RECOGNIZE THE LEMON LAW AND ARE HOSTILE TO DEAL WITH. ELECTRICAL PROBLEM IS DRIVER SEAT BELT SIGNAL DOES NOT TURN OFF EVEN THOUGH SEAT BELT IS FASTENED. WHILE DRIVING. DUE TO THE AMOUNT OF TIME ADDRESSING THE WARRANTY PROBLEM WITH DEALERSHIP AND AN AVOIDANCE TO REPLACE I FILED A SAFETY COMPLAINT IN 2014 SINCE THEN NOTHING BUT CONTINUED PROBLEMS AND JEEP REMAINS UNFIXED ON THE LAST VISIT AN EXTRA SUBSTANCE WAS PUT ON FLOORBOARD ON PASSENGER SIDE TO INDICATE A HOLE HAD BEEN FIXED WITH PUTTING A PERMANENT COMPOUND CALLED RHINO PLASTER. WHEN CONFRONTED I WAS TOLD IT CAME FROM THE FACTORY LIKE THAT AFTER RESEARCHING I WAS INFORMED IT DOES IN FACT NOT. I FILED AN ATTORNEY GENERALS COMPLAINT ON 8 FEBUARY 2017 AND SINCE DECEMBER 2016 AM NOT ABLE TO GET TO SHOP DUE TO DELAYS FROM DEALERSHIP. I WAS PUT IN CONTACT WITH MR. BROWN EXTENSION 2302 TO EXPLAIN HARDSHIPS AND IN DECEMBER 2016 NOT TO MENTION NOT RESTORING MY VEHICLE TO FACTORY SPECIFICATIONS AND PUTTING A SUBSTANCE ON MY VEHICLE WITHOUT PERMISSION. "
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950298February 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950401February 8, 2017
ELECTRICAL SYSTEM
WASHER FLUID AND DOOR LOCKS STOPPED WORKING. DEALER SAYS THE TIMP NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946496January 19, 2017
ENGINE
MY CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE WAS RUNNING ROUGH, POSSIBLE LOSS OF POWER. PER JEEP / CHRYSLER / DODGE / RAM / MOPAR TECHNICAL SERVICE BULLETIN 18-034-14 REV. A AND TSB-18-034-14 ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014) THE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE (DTC) P0520 IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. THE TSB OUTLINES REPLACING THE OIL PRESSURE SENSOR WITH A "REVISED" PART. CHRYSLER INSTALLED DEFECTIVE SENSORS ON MANY 2013-2014 3.6L ENGINES AND WILL ONLY REPLACE THEM IF THEY FAIL WHILE UNDER WARRANTY. IF THE OIL PRESSURE SENSOR IS MALFUNCTIONING, IT MAY NOT ALERT YOU TO AN ISSUE WITH OIL PRESSURE. THIS CAN CAUSE ENGINE FAILURE AND POTENTIAL TO CAUSE AN ACCIDENT DUE TO ENGINE FAILURE / LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944410January 11, 2017
ELECTRONIC STABILITY CONTROL (ESC)
CHECK ENGINE LIGHT GOES ON AND OFF. DEFAULT CODE SHOWS PROBLEM WITH OIL PRESSURE SENSOR. BUT CHECK ENGINE GOES OFF WHEN VEHICLE IS AT 3/4 FUEL TANK, THEN GOES BACK ON WHEN AT 1/4 FUEL. THE OIL PRESSURE SENSOR PROBLEM APPEARS COMMON TO THESE VEHICLES. THERE ARE LOTS OF PEOPLE NOTING THE SAME PROBLEM AND EXPLANATION IS THAT JEEP KNOWS THERE WERE FAULTY OIL PRESSURE SENSORS INSTALLED OVER MANY VEHICLE MODELS AND YEARS. THE REPAIR IS ROUGHLY $400 - $500 AS THE HEAD NEEDS TO BE PULLED TO REPLACE THE SENSOR. HOWEVER, MANY STILL REPORT THE CHECK ENGINE PROBLEM AFTER THE REPAIR IS MADE. UNKNOWN AS TO EXTENT OF DAMAGE THE ENGINE MAY EXPERIENCE DUE TO THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940017January 5, 2017
ELECTRICAL SYSTEM
NOV 3, 2016...I ARRIVED HOME, BACKED MY 2013 JEEP WRANGLER 4DR MOAB EDITION INTO HER GARAGE BAY AND LEFT THE BAY DOOR OPEN SINCE IT WAS SUNNY OUT AND WENT UP TO THE HOUSE TO PREPARE DINNER. 20 MINS AFTER COMING HOME, WE HEARD A BOOM, LOOKED OUT TO SEE BLACK SMOKE POURING OUT THE OPEN GARAGE DOOR FOR OUR JEEP. MY HUSBAND RAN DOWN, USED A FIRE EXTINGUISHER ON THE FIRE AND THEN THE WATER HOSE, THEN PUSHED THE VEHICLE OUTSIDE THE GARAGE AND HOSED IT OFF MORE BEFORE THE FIRE DEPT ARRIVED. INVESTIGATION DETERMINED THAT THE FRONT WIRING HARNESS FOR THE HEADLIGHTS, FOG LIGHTS, TRAIL LIGHTS AND WINCH IS WHERE THE FIRE STARTED. THE EXPLOSION WE HEARD WAS A SMALL CANISTER BY THE RADIATOR FOR THE AC.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10939168January 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. UPON CHECKING THE VEHICLE'S COOLANT, THE CONTACT NOTICED ABNORMAL COLORED COOLANT. THE VEHICLE WAS TAKEN TO THE DEALER TO GET A COOLANT FLUSH WHERE IT WAS DIAGNOSED THAT THERE WAS CASTING SAND IN THE COOLANT. THE VEHICLE WAS REPAIRED; HOWEVER, UPON RETURNING THE VEHICLE HOME, THE CONTACT INSPECTED THE COOLANT SYSTEM AND NOTICED THAT IT HAD BEEN CONTAMINATED BY SAND PARTICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000....UPDATED 03/08/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939298January 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935204December 14, 2016
AIR BAGS
CONTACTED CHRYSLER CONCERNING MY 2013 JEEP WRANGLER CLOCK SPRING ASSEMBLY "AIR BAG HARNESS" THAT WAS GIVING RED LIGHT ON DASH. THEY HAVE STATED THAT MY VIN NUMBER WAS NOT PART OF RECALL. MY JEEPS MFR DATE FALLS WITHIN THE SPECIFICS OF THE RECALL ON THIS PART. IT HAS BEEN DIAGNOSED BY THE CHRYSLER DEALERSHIP THAT IN FACT THAT WAS THE ISSUE AND THEY WILL NOT FIX THIS PROBLEM. WHEN VEHICLE WA PURCHASED AND TAKEN BACK TO CHRYSLER WITHIN 30 DAYS DEALERSHIP WANTED TO CHARGE 700 DOLLARS TO REPAIR. SOMEONE PLEASE HELP ME HOLD CHRYSLER ACCOUNTABLE TO FIX THIS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934729December 12, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING, THE VEHICLE LOST POWER. OCCASIONALLY, THE VEHICLE WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 01/26/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928698November 30, 2016
ENGINE
MIL IS ILLUMINATED PERIODICALLY FOR DTC P0306. LOW COMPRESSION DETECTED IN CYLINDER 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928733November 30, 2016
VISIBILITY/WIPER
NOISY LOUD DEFROST FAN MOTOR NOT MAINTAINING SPEED, MAY COME AND GO PRODUCING A NO DEFROST CONDITION AND HAMPERING ABILITY TO SEE. MAY COME AND GO, A HIGH PITCH SQEEK OR CLICKING CAN BE HEARD FROM THE FAN BEARINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924395November 5, 2016
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
MY NEW TO ME, BUT STILL UNDER FACTORY WARRANTY, JEEP WRANGLER SAHARA 2DR, CAUGHT FIRE AND BURNED THE DAY I GOT IT. IT HAD BEEN DRIVEN 250KMS FROM THE JEEP DEALER TO ME, THEN PARKED UNTIL THE EVENING. I TOOK IT FOR A DRIVE FOR ABOUT 40KM WITHOUT INCIDENT, PARKED, AND HAD DINNER WITH A FRIEND. AFTER DINNER, I USED THE REMOTE START TO TEST IT, UNLOCKED IT, AND GOT IN AND DROVE OFF. I STOPPED AT A STORE A MINUTE UP THE ROAD, LEFT IT IDLING, AND CAME OUT TO FIND MY CHECK ENGINE LIGHT FLASHING. I CYCLED THE IGNITION, AND THE LIGHT WENT OUT. I PROCEEDED TOWARDS HOME, BUT TWO MINUTES LATER THE LIGHT CAME BACK ON, FOLLOWED BY A VERY LOUD BANG, THEN THEN THE SMOKE FROM THE HOOD. I WAS TRAVELLING AT ABOUT 10KM/HR IN A NEIGHBOUTHOOD HAVING JUST TURNED FROM A STOP. MY VEHICLE CAME TO A STOP, MY PASSENGER AND I JUMPED OUT, CALLED 911, AND WATCHED AS A FIRE COMING FROM WHAT APPEARED TO BE THE PASSENGER SIDE, WITH SOMETHING DRIPPING AND BURNING AS WELL, CONSUMED THE FRONT OF THE JEEP. I NOTIFIED THE DEALERSHIP AND JEEP CANADA BUT HAVE YET TO RECEIVE RESPONSES. INSURANCE DEEMED IT A TOTAL LOSS. I'D OWNED THE VEHICLE FOR 8 HOURS. IT HAD 50,000KMS ON THE ODOMETER, AND ONE OUTSTANDING RECALL (14V-631) THAT WASN'T DONE PRIOR TO DELIVERY TO ME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10920451November 1, 2016
POWER TRAIN
WHEN ROUTINE MAINTENANCE WAS BEING PERFORMED AT THE DEALER THE TRANSMISSION CASE BROKE AROUND A PORTION OF THE CASE WHERE ONE OF THE TRANSMISSION OIL PAN BOLTED ON. ONE OF THE MECHANICS COMMENTED THAT THIS PORTION OF THE TRANSMISSION CASE APPEARED THIN. THE TRANSMISSION CASE WAS SENT BACK TO THE FACTORY BY THE DEALER. I BELIEVE THIS FAILURE OF THE METAL OF THE TRANSMISSION CASE IS DANGEROUS DUE TO THIS BEING A "TRAIL RATED" VEHICLE AND BEING INTENDED FOR EXPOSURE TO OFF ROAD CONDITIONS AND THIS PART FAILURE BEING ESPECIALLY DANGEROUS UNDER THESE CONDITIONS AND, OF COURSE, IF IT WERE TO FAIL IN REGULAR DRIVING. IT IS MY BELIEF THAT IF THIS FAILURE WERE TO OCCUR WHILE DRIVING THE VEHICLE COULD LOOSE POWER AND THUS LOOSE CONTROL AND UNDER OFF ROAD CONDITIONS COULD CREATE A VERY PRECARIOUS AND ESPECIALLY DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920182October 31, 2016
ENGINE
I HAVE A 2013 JEEP WRANGLER, I HAVE HAD IT IN THE SHOP 4 TIMES FOR CYLINDER MISFIRES DUE TO COIL ISSUES. SATURDAY 10/29/2016 I WAS DRIVING DOWN THE INTERSTATE, THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING THE CAR WAS SHAKING SO BAD I PULLED OVER INSTANTLY. I HAD TO DRIVE IT TO A SAFE PLACE SO I COULD CALL FOR A TOW TRUCK, THE CAR OVER HEATED BECAUSE OF THE COIL MISFIRE. THIS IS AN ISSUE THAT HAS HAPPENED TO MORE THAN JUST ME. THIS IS SOMETHING THAT NEEDS TO BE RECALLED BEFORE SOMETHING HAPPENS. PLEASE SEE LINK BELOW RELATED TO THIS ISSUE. HTTPS://WWW.CARS.COM/ARTICLES/2011-13-CHRYSLER-DODGE-JEEP-V-6-ENGINE-ISSUES-1420681304495/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920024October 29, 2016
ELECTRICAL SYSTEM, ENGINE
BOUGHT IT WITH 36,800 MILES ON IT. VEHICLE STARTED TO STALL/DIE AFTER START AND ENGAGING DRIVE OR REVERSE. ALSO CAN DO IT COMING TO A STOP AND STARTING FROM A RED LIGHT. HAS HAPPENED 20 TIMES SINCE I HAVE OWNED IT. HAPPENED ONCE ON THE FREEWAY IN RUSH HOUR TRAFFIC. ONCE YOU RESTART THE TRANSMISSION TAKES UP TO 10 SECONDS TO SHIFT IN THE SELECTED GEAR. ALSO, WINDOWS FAILED TO OPERATE ON ONE OCCASION, HAD TO STOP TURN OFF ENGINE AND RESTART TO GET TO WORK. A/C BLOWER TURNS OFF INTERMITTENTLY. BLUE TOOTH HAS STOPPED WORKING WITH PHONE. I CANNOT HEAR THE PEOPLE ANYMORE THROUGH THE STEREO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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