Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10677065January 21, 2015
FUEL/PROPULSION SYSTEM
WHEN FILLING FUEL TANK, GAS NOZZLE KICKS OFF THEN FUEL SPLASHES BACK OUT OF FILLER NECK AND GOES EVERY WHERE, ANY WHERE FROM A QUART TO MORE. I HAVE BEEN SPRAYED TO MANY TIMES AND HAD TO DRIVE WITH GAS ON MY CLOTHES. THIS IS VERY DANGEROUS NOT ONLY FROM RISK OF FIRE BUT FROM BREATHING GAS FUMES ON ONES CLOTHES. I TALKED WITH JEEP CUSTOMER SERVICE AND ASK WHY THEY DIDN'T HAVE A RECALL ON THIS PROBLEM AND WAS INFORMED THEY DON'T ISSUE RECALLS UNLESS THEY ARE FORCED. WHAT'S UP WITH THAT, I HOPE YOU ALL WILL CHANGE YOUR DECISION AND FORCE A RECALL BEFORE SOMEONE GETS HURT. I CAN ALSO SEND A VIDEO OF GAS SLASHING OUT EVERY WHERE IF YOU NEED PROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676299January 18, 2015
AIR BAGS
AIR BAG WARNING LIGHT AND ALARM CAME ON FOR NO REASON. IT NOW STAYS ON INDICATING THE AIR BAGS WILL NOT OPERATE. SAME PROBLEM LED TO A RECALL FOR RIGHT HAND DRIVE BUT NOT LEFT HAND DRIVE MODELS. GUESS THE USPS EMPLOYEES, SAFETY IS MORE IMPORTANT THAN THE AVERAGE CONSUMER'S??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671965January 12, 2015
SUSPENSION, STEERING
AS THE JEEP WAS BROUGHT UP TO SPEED IT BEGAN SHAKING VIOLENTLY AND OUT OF CONTROL AS THE SPEED APPROACHED 50 MPH. THE SHAKING CONTINUED AS I BRAKED TO A STOP. THE VEHICLE IS UNSAFE TO OPERATE WITH THIS "DEATH WOBBLE". THE PROBLEM IS REPEATABLE AND HAPPENS AT THE SAME SPEED OCCASIONALLY WHEN BUMPS ARE HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671522January 10, 2015
FUEL/PROPULSION SYSTEM
EVERY TOP OFF ABOUT A QUART OF FUEL ESCAPES PAST THE HOSE HANDLE THAT HAS ALREADY CLICKED OFF. IT GOES OVER THE GROUND, CAR, AND ME. SERIOUS SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671523January 10, 2015
STEERING
WHILE TRAVELING ON INTERSTATE AT 60MPH, DURING A TURN, AND AFTER HITTING A BUMP: STEERING STARTS TO SHAKE VIOLENTLY AND CAR IS OUT OF CONTROL UNTIL IT SLOWED DOWN TO 15MPH OR LESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670860January 8, 2015
AIR BAGS
AIRBAG WARNING CHIME AND LIGHT COME ON WHEN VEHICLE IS IN MOTION. BOTH RESET WHEN VEHICLE IS STOPPED. CAUSE OF FAILURE IS BAD AIRBAG CLOCK SPRING. RECALL HAS BEEN ISSUED FOR RIGHT HAND DRIVE WRANGLERS BUT DOES NOT COVER LEFT HAND DRIVE WRANGLES. I AM A AVID OFF ROAD ENTHUSIAST AND BELIEVE THE EXPOSURE TO DIRT/DUST IS THE ROOT CAUSE. THIS WAS THE FINDING WITH RHD JEEPS DUE THE NATURE OF POSTAL SERVICE USE. SINCE MY VEHICLE IS USED OFF ROAD WITH THE DOORS REMOVED I DO FEEL THE CONDITIONS ARE CLOSE TO WHAT A POSTAL JEEP MAY EXPERIENCE. THIS IS THE INTENDED USE FOR THIS VEHICLE AND THE CLOCK SPRING SHOULD NOT FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668096December 23, 2014
SUSPENSION, STEERING
I OWN A 2009 JEEP WRANGLER. OVER THE PAST YEAR AND A HALF, I HAVE EXPERIENCED INCREASING ISSUES WITH MY WRANGLER IN THAT IT BEGINS TO SHAKE UNCONTROLLABLY WHEN I AM DRIVING ABOVE 50 MPH AND HIT EVEN SMALL BUMPS IN THE ROAD. THIS PAST SUMMER I HAD IT WORKED ON TWICE IN ORDER TO ADDRESS THE ISSUE. MY CAR HAS BEEN IN STORAGE SINCE SEPTEMBER AND I DROVE IT FOR THE FIRST TIME THIS PAST WEEKEND. TODAY (12/23/14), I WAS DRIVING ON THE FREEWAY AND IN LESS THAN 30 MILES, THE CAR BEGAN SHAKING 3 DIFFERENT TIMES. EACH TIME THIS HAPPENS, I HAVE TO BRING THE CAR TO A COMPLETE STOP (OBVIOUSLY, THIS IS DIFFICULT, AND SOMETIMES IMPOSSIBLE, ON THE FREEWAY). THE SITUATION BECOMES VERY DANGEROUS TO MYSELF AND THE DRIVERS AROUND ME. I HAVE MADE NO MODIFICATIONS TO MY WRANGLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667517December 21, 2014
STEERING, SUSPENSION
THREE TIMES IN THE PAST WEEK, DRIVING ON HIGHWAY AT ABOUT 55, STARTED THE JEEP DEATH WOBBLE. HAD TO STOP IN TRAFFIC TO STOP WOBBLE. STILL LOOKING FOR ISSUE. TIRES WERE REBALANCED, STILL GETTING DEATH WOBBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667209December 19, 2014
AIR BAGS
WHILE DRIVING STRAIGHT AT APPROXIMATELY 35 MPH THE AIRBAG WARNING LIGHT STARTED TO FLASH THEN WENT OFF FOR ABOUT A MINUTE OR TWO,NOW IT COMES ON AND STAYS ON FOR SAME TIME (ON SOLID) CONSTANTLY WHILE VEHICLE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663373December 10, 2014
STEERING
I WAS ON GRATIGNY PKWY, IN MIAMI FLORIDA GOING ABOUT 58 MILES PER HOUR AND WHEN I WAS CROSSING THE OVER PASS TOWARDS I-75 NORTH THE FRONT TIRES BEGAN TO BOUNCE VIGOROUSLY LIKE IF THE FRONT END WAS GOING TO FALL APART. I SLOWED DOWN AND GOT TO THE SIDE BUT IT DID NOT STOP SHAKING TILL I CAME TO A COMPLETE STOP. IT SEEMS LIKE THIS SHOULD NOT HAPPEN TO A VEHICLE WITH SUCH LOW MILEAGE, BUT THE WARRANTY IS OVER OF COURSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663191December 9, 2014
ENGINE
WE CALLED AUTOPARK CHRYSLER, THE DEALER WE BOUGHT IT FROM AND THEY SAID THAT SINCE WE DID OUR LAST OIL CHANGE ON OUR OWN THAT THE WARRANTY WAS VOID AND THAT WE WOULD BE CHARGED TO DX THE PROBLEM AND THE ENGINE WOULD BE $7K. WE HAD THE ENGINE REPLACE AT ANOTHER SHOP. COST $5K. AT TIME OF REPAIR WE FOUND OUT THAT THE PROBLEM STEM FROM A MFG DEFECT. THE OIL PRESSURE VALVE LOCATED INSIDE THE ENGINE WAS MADE OF PLASTIC AND WAS COMPLETELY MELTED. I CONTACTED CHRYSLER BY EMAIL AND WAS TOLD THAT SINCE WE DID NOT HAVE THE POWERTRAIN INSPECTION DONE THE WARRANTY WAS VOID. I EXPLAINED WE WERE NOT WANTING TO FILE A WARRANTY CLAIM. WE WERE REQUESTING REIMBURSEMENT BECAUSE OF A MFG DEFECT. THEY REFUSED TO COVER COST OF REPAIRS. I THAN GOT CONNECTED WITH A CASE MANAGER AT CHRYSLER. SHE SAID I HAD TO GET THE POWERTRAIN INSPECTED BY 11-18-14. IT FAILED BECAUSE THE ENGINE WAS REPLACED I THAN SPOKE TO [XXX] WITH CHRYSLER. HE SAID THAT I SHOULD HAVE CONTACTED CHRYSLER IN FEB 2014 NOT THE DEALER REGARDING THE WARRANTY. THE DEALER SHOULD HAVE OFFERED TO DO A FREE POWERTRAIN WARRANTY INSPECTION THAN OR REFER ME TO CONTACT CHRYSLER. [XXX] ALSO SAID THAT THE POWERTRAIN INSPECTION I WAS REQUIRED TO HAVE DONE NOV WAS TO NEGATE THEIR RESPONSIBILITY ON THE REPLACED ENGINE. WE FEEL THAT CHRYSLER IS RESPONSIBLE FOR THE COST OF REPAIRS.THERE SHOULD NOT BE ANY PLASTIC PARTS INSIDE THE ENGINE. CHRYSLER IS VERY AWARE OF THIS DEFECT. THE DEALER SHOULD HAVE TOLD US THEY NEEDED TO PERFORM A FREE INSPECTION OF THE MOTOR WHEN IT FAILED IN FEB 2014 TO DETERMINE IF THE REPAIRS WOULD BE COVERED RATHER THAN TURN US AWAY STATING THE WARRANTY WAS VOID, OR AT LEAST REFER US TO CALL CHRYSLER.PLEASE UNDERSTAND, MY CONCERN IS NOT REGARDING MAINTAINING THE POWER TRAIN WARRANTY. MY CONCERN IS THAT THE PROBLEM STEM FROM A MFG DEFECT. THERE SHOULD NOT BE ANY PLASTIC PARTS INSIDE THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662176December 4, 2014
FUEL SYSTEM, GASOLINE
FUEL FLASHES FROM FILLER NECK AT EVERY FUEL UP. I'VE COVERED BY IT A FEW TIMES, AND HAD TO CLEAN UP FUEL AT 1 STATION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10662009December 3, 2014
FUEL/PROPULSION SYSTEM
WHEN FUELING MY 2009 JEEP WRANGLER UNLIMITED (SAHARA), GAS SPEWS BACK OUT OF THE TANK FOLLOWING THE AUTO SHUT OFF OF THE GAS PUMP. THIS IS MY SECOND FILL-UP SINCE PURCHASING THE JEEP NEW AND IT HAS HAPPENED BOTH TIME. IT OCCURRED AT DIFFERENT GAS STATIONS SO IT ISN'T A PROBLEM WITH THE PUMP OR NOZZLE. THE JEEP IS NOT PROPERLY VENTILATING THE GAS AND DETECTING THE LEVEL SO AS TO PREVENT THE GAS BLOW BACK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660974November 25, 2014
FUEL/PROPULSION SYSTEM
WHEN FILLING FUEL TANK, GAS BACK SPLASHES AND GOES EVERYWHERE. IT HAPPENS EVERY TIME I FILL FUEL TANK. YOU HAVE TO STAND BACK OR YOU WILL GET IT ON YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660385November 23, 2014
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG WARNING LIGHT STAYS ON, MAKE A TURN IT GOES OUT THEN COMES BACK ON AND CHIMES IN LESS THAN 60 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659941November 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENGINE STALLED AS THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE ENGINE, THE CAM SHAFT POSITION SENSOR, THE TIMING COVER ASSEMBLY UNIT AND THE OIL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654000November 10, 2014
STEERING, SUSPENSION:FRONT:STABILIZER BAR
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH OVER A ROAD BUMP, THE FRONT PASSENGER WHEEL SHOOK ABNORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE STEERING STABILIZER SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653125November 6, 2014
SUSPENSION
DEATH WOBBLE, THE FRONT WHEELS WILL SHAKE VIOLENTLY AT AROUND 55 MPH OR LOWER SPEEDS WHEN I HIT A BUMP OR ANYTHING ON THE ROAD THAT MAKES THE TIRES WOBBLE. THIS HAPPENS AT LEAST 4 TIMES A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648976October 20, 2014
STEERING, SUSPENSION
JEEP HIT A BUMP IN ROAD AND FRONT END STARTED SHAKING. HAD TO ALMOST COME TO A COMPLETE STOP, TRYING TO PULL OFF A 4 LANE HIGHWAY, BEFORE SHAKING(WOBBLE) STOPPED. AFTER THE JEEP STOPPED SHAKING, I PROCEEDED TO DRIVE, HIT ANOTHER SMALL BUMP, AND THE WOBBLE CAME BACK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648582October 18, 2014
POWER TRAIN
WHEN PULLING OUT INTO THE ROAD AFTER STOPPING AT A STOP SIGN THE TRANSMISSION SLIPPED OUT OF 1ST GEAR. IT WAS DANGEROUS AS I LOST MY ABILITY TO ACCELERATE WHEN I NEEDED IT THE MOST (CROSSING A BUSY ROAD). IT HAS BEEN SLIPPING OR POPPING OUT OF 1ST GEAR W INCREASING FREQUENCY. I TOOK IT TO A TRANSMISSION REPAIR SHOP AND THEY FOUND A SERVICE BULLETIN POSTED BY THE MANUFACTURE OF ESSENTIALLY A KNOWN ISSUE THAT OTHER PEOPLE WERE COMPLAINING ABOUT THE SAME PROBLEM. THE JEEP HAS 28K MILES ON IT AND IS IN GREAT CONDITION OTHERWISE. APPARENTLY THIS IS A KNOWN DEFECT AND NOT CAUSES BY NORMAL WEAR AND TEAR. THIS PROBLEM HAS THE POTENTIAL TO CAUSE A SERIOUS ACCIDENT. THE DEALERSHIP WON'T FIX IT UNDER WARRANTY AND I FEEL IT SHOULD BE COVERED AS THIS PROBLEM IS BOTH A SAFETY ISSUE AND KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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