Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11506855February 12, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I had trouble with the cluster display periodically going out. It would come back on after restarting the car. This happened 2 or 3 times. Then, it went out and never came on. This started with 40,000 miles on it. When it to the dealer they tried an “ipc” reset on it with no change. They tried a “hard” reset with no luck. They disconnected and reconnected both batteries, again with no luck. They told me my only recourse is to buy a new display (p/n 68377781-4F) for $1,169.71. I didn’t think that made sense for a 3.5 year old Jeep. I started looking on the internet and found this is a very common issue. Some report it periodically fails while many report the same as me, hard failure. This screen is an integral part of the vehicle info and safety. I cannot tell you how much fuel I have. I cannot easily glance down and quickly see my speed. I still have a speedo on my model, but it isn’t as easy to read as the large digital display. I have to really divert my gaze to obtain the speed. I recently ran out of gas on the highway with no fuel gauge. Why would a screen wear out? Why should a digital screen wearing out be acceptable? This is not right. This generation of Jeeps has been plagued with issues. From the death wobble, steering dampeners, poor frame welds to the digital display. Any help to force dealers to address this issue is appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505727February 6, 2023
SUSPENSION, STEERING, POWER TRAIN
I experienced the Jeep Death Wobble on 5 occasions. All five happened at 60 mph or above. The car would suddenly shake violently and felt like it was falling apart. I feared i couldn't steer it, which I had a hard time doing, until i calmed down and started braking. When i got to a slower speed it went back to normal. The front track bar was replaced and an alignment was needed again at 12,000 miles. I first noticed the car going out of alignment before this all happened, then the wobble followed at higher speeds. It was a very scary experience all five times. I read about it and found that the last few times when i hit a small bump it would activate the wobble until i slowed down. This is very upsetting for me as my daughter also drives the car and I feel it is now unsafe since the car is out of alignment once again after 3 months. Jeep needs to address this ASAP. The car has 13,000 miles and is a 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505690February 5, 2023
VISIBILITY/WIPER
Back window keeps exploding and it’s parked in a covered space. Temps have been ok nothing super cold . Only happens when I’m home. Nothing was take out of my car so it wasn’t vandalism cause I had 50 cash in the seat that fell out of my pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505511February 4, 2023
ELECTRICAL SYSTEM, STEERING, ENGINE
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading “stop safely the vehicle will shut off soon” the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505533February 4, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
On multiple occasions, as my Wife and two children 8 and 3 were on their way home from school the steering column locked up and my wife couldn't do anything but coast into a ditch. When the steering wheel locks up, each time it throws messages of loss of communication to the steering wheel, loss communication of the shifter, and loss communication to the brakes. This problem has happened three different times after the dealerships service department has put on multiple parts to try to fix the issue with no resolution. This is a huge safety issue, and we are terrified that this problem will continue to happen. The biggest concern is, what happens if the steering wheel locks up and we cannot avoid a serious accident that could harm our family or other motorists on the road. The manufacturer has recommended we put on abs control module, PCM, and Lower gear box. We have reached out to the dealership and to Jeep about this issue with no help given other than to pay out of our own pocket to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505298February 3, 2023
STEERING
While driving, the steering wheel power steering intermittently goes out. It does not matter whether the car has been warmed up or not. When turning or shifting lanes, it is very difficult to turn the steering wheel. On the highway this has almost caused an accident. The incident has been reported to one dealership once and to another dealership twice. Neither has experienced the issue while driving but I have encountered it lots of times. Without them experiencing the issue, they are unaware of any repairs required and none have been performed yet besides flushing the power steering fluid, which did not resolve the issue. This is definitely a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505383February 3, 2023
STEERING, SUSPENSION
I have experienced the death wobble 4-5 times. The dealer says they have already replaced the steering damper once already. I am concerned there are more issues with the steering system on this Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504633January 31, 2023
STEERING, SUSPENSION
Vehicle's front end violently shakes harmonically side to side when driving over 50 mph upon hitting uneven surfaces on highway and interested. When this occurs, the driver loses the ability to safely steer and must brake which is also unsafe to do on the highway or interstate. The harmonic vibration resonates until the speed is reduced to approximately 35 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504794January 31, 2023
SUSPENSION
I have been experiencing the death wobble ever since I bought the Jeep. I’ve brought it back to the dealer 2 times and they just told me to get different tires. I spent 1,500 on new tires and still experience the same thing. When I go over bumps or bridge seams on the freeway, my entire front end wobble out of control almost causing me to crash every time. My kids are terrified to drive in the jeep, and I keep asking for it to be fixed before someone gets hurt. Date of incident would be from Aug 30, 2021 to today Feb 31, 2023. It’s every time I drive on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504471January 30, 2023
SUSPENSION
No warning. Driving down the road at 45 or above taking a curve and hitting a bump in the road the jeep starts bouncing and the steering starts jerking. I have been informed that there is a law suit stating that this is because of front suspension steering damper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503263January 23, 2023
ELECTRICAL SYSTEM, ENGINE
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS , NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN , MULTIPLE TIMES, EXITING FROM FWY . I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS , I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501908January 15, 2023
STEERING, SUSPENSION
At any speed over 55 mph any bump or irregularity on the road causes the front tires to rapidly bounce up and down from the left side wheel to the right side wheel. There's almost zero steering control. Emergency braking to under 20 mph is necessary to stop the vibration and regain steering control. Sometimes a complete stop in the travel lane of a highway is necessary. The vehicle was purchased used with 18K miles. After 5K miles a vibration was felt at the front wheels anytime driving over bridge or overpass. At 30K miles the vibration/bounce occasionally required emergency braking. The closest dealer was booked during the Holidays and it was over 30 days for an appointment. During the appointment was told it was the steering dampener, a "known issue" but, the parts are on backorder, no ETA provided. The vehicle is currently unable to drive over 50 mph over any surface. Found almost 500 related posts online for this model vehicle going back to 1980. Why is there not a recall on this failing part?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501368January 11, 2023
SUSPENSION
Bought a used 2019 Jeep Wrangler with approx 17000 miles. At speeds between 60-75 mph on highway roads that have small bumps and or divots, the front axle begins a divergent shudder and wobble side to side that is uncontrollable. It has happened now 7 times. In traffic I have almost caused accidents because the vehicle is not controllable with the steering wheel. At highway speeds, the only way to make the divergent wobble decrease and go away is to immediately step on the brakes in an emergency mode, hope you don't get rear ended and pull off the road. The vehicle has been inspected in detail by two different organizations. I have had the alignment checked, it's perfect. Shocks are perfect. Everything is fine, accept, when the perfect harmonic is reached on a bump at highway speeds, the front axle goes ballistic and makes the vehicle uncontrollable. This is a safety issue that has/will kill people. There are no warning lamps or caution lights. The vehicle is in perfect condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500255January 5, 2023
STEERING, UNKNOWN OR OTHER
This jeep has an awful steering issue. Keeping it in the lane im driving in is extremely hard.This vehicle has been looked at for this issue several times and jeep says do this or this and the jeep dealer still hasn't fixed the issue it has been a nightmare to drive i feel like im putting myself and others in danger because the steering issue on this 2019 jeep is extremely loose causing this vehicle to move all over the road.This vehicle is definitely dangerous to drive. If I break suddenly it's pulls majorly to the left and does a dip down if that makes any sense.im super careful not to break fast but in some instances its unavoidable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500064January 4, 2023
STEERING
Service Shifter warning showed up in center of dash and Check Engine light illuminated coming home from work on a Friday. Parked the car for the weekend, drove it to work Monday morning and there were no lights or warnings. Went to grab lunch 5 minutes away and on the way back, Service Shifter light pops up again (no CEL this time) and complete loss of power steering IN a two lane jughandle to cross a highway putting everyone in that jughandle and on the highway at the intersection at risk. Thankfully the light turned red so I could stop the vehicle. I shut it down, restarted it, and made it back to work. Took it to the dealership after work. 17 times the warning light flashed and chimed during the 30 minute drive to the dealership. They saw no warnings in the computer system and couldn't find a solution after examining the vehicle for almost two weeks. Service Shifter warning still on dash and I'm just waiting until it kills me, I guess?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499696January 1, 2023
STEERING
I purchased this car, jeep sahara 2019 last Wednesday, and the steering wheel locked while is I was turning to the right! and it happens again around five minutes after! And I I couldn’t moved it to the left or to the right! Almost get to an accident l! I’m very concerned because we paid $44,000 dollars for this used vehicle and I honestly lost my trust and confidence on this vehicle because this kind of incidents can ended up in catastrophic accidents!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499564December 30, 2022
STEERING
Lost all steering while driving on highway coming up to a corner, extreme safety risk. Jeep repair facility can not diagnose and repair my vehicle and it has been out of service for over 6 months this year and its at repair facility unable to be repaired-STARS has been involved. Loss of steering while driving my 6 year old granddaughter, we almost crashed into another vehicle, could have been deadly for both of us, she now won't ride in any car feeling she will get in accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499565December 30, 2022
POWER TRAIN
I have had both w12 & y07 recalls done and didn't have any problems with my clutch before then, now my clutch is making a strange noise and slipping. A software update to degrade power to my engine doesn't fix a clutch problem. Recalls are suppose to fix problems, not create more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498514December 22, 2022
VISIBILITY/WIPER
The passenger side visor just fell off while the vehicle was in motion. The visor's pivoting rod dropped out of the support bracket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498029December 19, 2022
POWER TRAIN
while in the middle of an intersection vehicle locked up in park,check engine light came on,had to be towed to dealer ship, code given was pid95-00-tcm clutch failure-cause undetermined, they charged $172.58, even though i have a mopar extended warranty it was not covered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler