Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11518825April 25, 2023
STEERING
The steering on this vehicle has always seem to have a lack of input, just wonders about the lane. Driving it on a windy day is bordered on dangerous as the wind will push you around. The Jeep has a pull to the right and while you counter steer that and get a gust also pushing you left, you now are in the other lane. I was on I25 on a windy day fighting the steering and passed a 18 wheeler the dead air while next to the truck allows the Jeep to relax somewhat then the gust from the front of the truck pushed me into the next lane before I could correct nearly making contact with the car in that lane. If that car had not made an evasive maneuver we would have sure collided. As it turns out Jeep is aware of this issue and has a tsb (08-074-20 REV. B) to replace a poorly designed steering gear box but will only do so if the vehicle is under the 3/36 warranty. This Jeep has 47k miles, under no circumstances should a steering gear box be worn out at that mileage period. This should be a recall! Make these manufacturers spend some of the billions in profits and fix the junk they sell. Steering and brakes should be first on the list of things that get recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518526April 23, 2023
STEERING
My jeep is not safe on road for its' passengers or any surrounding vehicles, it has been out of service in 2 different certified jeep facilities for over 11 months, and they cannot repair the loss of steering. The contact stated that the vehicle was taken to two dealerships and neither on could diagnose or repair the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516362April 10, 2023
STEERING, ELECTRICAL SYSTEM, ENGINE
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515786April 6, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514268March 28, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
About 2-2.5 months ago, our 2019 Jeep Wrangler completely stalled out at a stop light. At the time it stalled, the dash started flashing and gave me many warning lights. I was unable to put the transmission in park in order to try to start the vehicle again. After many attempts, I was finally able to place in park and start the vehicle. I then went thru a drive thru and it did the same thing and left me stranded in the drive thru lane without being able to start it for about 10 minutes. The next day, I was on my way to work and while traveling on the highway at 75 miles per hour, the vehicle stalled out, the dash wigged out and I lost all control of the vehicle including steering. The engine revved up to a higher RPM and I was unable to put it in neutral to try to slow it down and control the vehicle to a safe stop on the side of the highway. There were a couple of close calls with other vehicles due to the inability to control the steering or the engine speed. The next day, I took the Jeep to the dealership and when scanned for codes, there was over 150 codes including losing communication with the Body Control Module. Dealership test drove and the tech had the vehicle replicate the issues and leave him stranded 7 times in one day from and back to the shop. At this time, my concern is the safety of my family. For now it appears that the issue has been resolved, but there have been many similar instances reported with the same danger of crashing. Paperwork obtained from my dealership reflects there was a module that was replaced when the vehicle had less than 8,000 miles that was supposed to fix this issue, however it occurred to our jeep that had less than 25,000 miles on it. The paperwork also states "!!Attention!! This vehicle may have had 7 visits, 69 days down and 8 repeat repairs, service personnel should notify dealership service management and engage FCA service and parts resources." Doesn't this fall under the Lemon Law?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512830March 20, 2023
STRUCTURE:BODY
I noticed multiple of welds on my 2019 Jeep wrangler's frame that have potential to catastrophically fail, including the front track bar bracket weld which was recalled for 2018 JL Wranglers. My local Jeep dealership (Larry H Miller Jeep in Sandy Utah), "inspected" the welds and said they were fine. However, they never had a welding inspector look at the welds, and when I brought this up with management I was kicked off of their property. I reached out to Chrysler customer service on 3/20/2023 and they said there was nothing they could/would do. This is a known problem in all Jeep JL wranglers and I hope NHTSA will step in and force FCA to buy back all JLs with bad welds, before people start dying.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512836March 20, 2023
STRUCTURE:BODY
Paint is bubbling a peeling on all doors next to the hinges. This is due to the fact that Jeep recently started using aluminum doors, which prematurely corrode around the steel hinges. Jeep has offered to repaint the areas where the paint has peeled off, which is obviously just a temporary fix. While this may seem like a cosmetic problem, it is indeed a major safety hazard as corroded door hinges significantly compromises the overall structural integrity of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512644March 19, 2023
STEERING, UNKNOWN OR OTHER
I am reporting the Jeep "death wobble". I have made an appointment to have the dealer look at the issue but experienced the death wobble on the interstate two different times traveling at 72 and 73 MPH. After going over a relatively small bump at 73 MPH going east on I-94 at right around mile marker 260 in Wisconsin, my Jeep shook uncontrollably until I reduced speed to under 40 MPH. Again, on my way home on I-94, my daughter hit a bump right around mile marker 246 heading west. The Jeep violently shook and she had to pull over and come to a stop. While we did not get into an accident, the need for rapid deceleration on the interstate absolutely could cause an accident. I am so disappointed in Jeep!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512247March 16, 2023
UNKNOWN OR OTHER
The driver side visor falls and the electrical components goes out on the mirror and garage opener. The mirror swings while driving on the freeway. Very hazardous trying to clip while driving, needs to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511578March 13, 2023
UNKNOWN OR OTHER, POWER TRAIN
New recall has come out for the Jeep 2019 Manual Transmission. This is the third recall and there is still no fix. Recently my clutch blew on the highway, first it started to smoke and then the clutch exploded. Going speed of approx 70mph with a child in the car. This is well know issue without a fix and i do not want to drive this vehicle any longer. Jeep will not fix the clutch, i have to pay $3600 for it and "if" or "when" the fix happens, then i can get reimbursed. the clutch could go again at any time not safe. and jeep does not care.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11511632March 13, 2023
POWER TRAIN
Clutch blew two holes through my transmission. I was driving home from skiing. Early that morning an error code came on stating my clutch was getting too hot. I was in stop and go traffic for like 15 min when it happened. I mostly kept my car in neutral and only used the clutch when I needed to move forward more than my car could roll on its own. Driving home from the mountain I was on the freeway when an emblem turned on with a Sterling wheel and and exclamation point. Right soon after that as I was getting off the freeway I downshifted to 3rd gear and my car shot up to 5 rpm’s so I shifted to 4th gear and my car shot up to 5 rpm’s so I shifted to 5th gear and my car shot up to 5 rpm’s so I shifted to 6th gear and my car shot up to 5 rpm’s and then I head a loud explosion and my car and I hurried and pulled over. I had two other cars pull over because they saw my car of fire. They yelled at me to get out of my car and then quickly checked everything and found the fire had put itself out. I had my 6 year old nephew in the car and I was worried about his safety if the car was on fire but also the safety of having his outside of the car on a major highway. We determined the car wasn’t at a full engulfed in flames risk so I kept him in the car. I then towed my car to the dealership who misdiagnosed it so I towed it to a clutch shop when showed me there were actually two holes through my transmission. My warranty wouldn’t cover it and the recall refused it because they had “don’t the recall” aka looked at it and did a software update and said that’s all the were required to do. I ended up finding a used transmission and was able to get that installed as well as a clutch. I was out of a car for 6 weeks and the emotional stress of being jerked around and not being helped when it’s clear with the recalls this is a huge issue that is getting ignored. The GM of the dealership is now involved and trying to help me get this solved.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11511398March 12, 2023
POWER TRAIN
Service Axle Locker System Warning comes on center cluster of dash & dings. Goes away then picture of axel light with explanation mark. Then goes away. Comes off & on while driving stop to go & in low speeds. No 4x4 being used at the time. Dealer replaced sensor in front axel. But came right back on after leaving. Codes show not active because warning lights go away & don’t stay on. Was told they have to stay on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511333March 11, 2023
POWER TRAIN
Vehicle has a recall notice but no remedy yet available. My clutch often gets close to over heating as I feel it start to slip in normal traffic conditions in heavy traffic. I often encounter very heavy traffic and must let the vehicles clutch cool down on the side of the road. Jeep dealerships tell me nothing they can do but replace factory clutch at owners expense. This is not fair, this SUV only has 35,000 miles and cost a fortune monthly. I do not have the funds to replace the clutch myself and do not have a second vehicle to wait for the company to come up with a 'remedy'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510653March 7, 2023
STEERING, SUSPENSION
When I was driving on a plane road with no bumps my steering wheel started to shake violently making the whole car and dashboard shake. I’ve called jeep to inform them but they said it is not covered and there is no recall for my vehicle instead want to run a diagnostic and have me pay for the repairs and diagnostic even though it’s a leased vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510466March 6, 2023
STEERING:LINKAGES:TIE ROD ASSEMBLY
The contact owns a 2019 Jeep Wrangler. The contact stated while driving at 50 MPH, the steering wheel was shaking significantly causing the contact to almost lose control of the vehicle. There was no warning light illuminated. The contact stated that the failure ceased upon depressing the brake pedal and coming to a stop. However, the failure reoccurred several times while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering damper and the tie rod needed to be replaced. The contact related the failure to an unknown recall that was previously completed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509432February 28, 2023
SUSPENSION, STEERING
Was driving interstate in San Diego, CA about 65 mph and on 4 different occasions when I hit a bump or rough patch of road the front end of the car and steering wheel started shaking violently. It was hard to control the vehicle and I had nowhere I could go because I was in traffic at high speeds. Was finally able to move over to a side lane and slow the vehicle down which caused the shaking to stop. No lights of any kind came on in the vehicle. Very dangerous for this to be happening on CA roads with such heavy traffic. Not only does it put me at risk, but others as I have to slow down to 40-45 mph for the shaking to stop. Will be taking it in to dealership for inspection. As I have researched...this appears to be another case of the "death wobble".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508952February 24, 2023
SEAT BELTS
I lease my 2019 Jeep, and in November 2021, my then 8 year old son was trapped in the driver's side back passenger seat, where it would not retract and would only get tighter. The screws would not budge to remove the seatbelt, I had 3 people I had to ask for help as the seatbelt was getting tighter and tighter and cutting off circulation to my son. We finally had to cut him out. I reported this right away to the dealer. My service advisor kept putting me off stating the seatbelt was backordered. We made due with the remaining seatbelts. 7 months later the middle seatbelt quit retracting. I was left with just one working seatbelt in the back seat, with 2 young boys, now 10 and 12, and I cannot drive anyone else in my car as I do not have working seatbelts. I have gone into my dealer, sent several emails to my Jeep dealer and spoke in person and in email to the manager and have been ignored. I sent in my issue to Jeep corporation/Mopar, and they keep giving me the run around and told me i have to go through the dealer. I have pictures and emails of this all and have been ignored. My lease is up next month, and I have not been able to enjoy my jeep with others for safety reasons. I don't understand. Why i have been ignored and Jeep does not care. There is an issue with the seatbelts in this car.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11508463February 22, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VISIBILITY/WIPER
Driving my vehicle and around 20,000 miles had all lights come on. Lost power steering wind shield wipers randomly going off and then it goes away once powering off. I took it to my dealer and they worked on it and said nothing was wrong. A week later it happened again. This time the vehicle wouldnt turn back on for about 30 minutes. Going threw a round a bout I will randomly lose all control and almost crash. I have had at least 4 or 5 close calls do to no power steering and lose of traction control. No dealer or mechanic can figure it out. It is throwing 37 codes. HUNDREDS OF PEOPLE ON THESE JEEP FORUMS HAVE HAD THE SAME ISSUE FOR THE SAME YEAR. NO ONE CAN FIGURE IT OUT. SEVERAL HAVE CRASHED. MY WIFE HAS ALMOST DIED WHEN SHE LOST TRACTION CONTROL IN A BLIZZARD. It has been months and now my vehicle is up to 42000 miles and its sitting there because now I'm to scared to drive it. It gets stuck in park and randomly powers down. This is a serious safety hazard and someone is going to get killed from a crash if this isn't addressed. All codes are related to ABS and CAN BUS but it has only fixed about 5% of the vehicles when they replace those parts. COME INSPECT IT YOURSELF I AM AVAILABLE ANY TIME!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508171February 20, 2023
STEERING
I have experienced the steering system death wobble routinely in my daily driving and it is reproducible. When it occurs three vehicle is no longer controllable until rewatching a speed below 40mph. Additionally, the vehicle now wanders more than it did originally with more effort to keep it going straight. Autopark Chrysler Jeep has inspected the vehicle and provided a list of repairs. The costs are exorbitant so only the steering damper was replaced for a cost of $700. The wandering has not been addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507421February 15, 2023
SEATS
My pulled passenger seat forward to get access to rear seat. When I tried to return the seat to secure position it would not latch in place and plastic and metal parts including a spring fell out onto floor. Now the seat just slides back and forth. If that would have broke with a passenger in the seat they would have been severely injured. My Jeep only has 24747 miles on it. It is out of warranty and the dealer wants $716.34 plus tax to repair it. This is outrageous and very dangerous. This vehicle is designed for of road usage. The seats should be much more durable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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