Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10747586August 10, 2015
AIR BAGS
AIRBAG LIGHT COMES ON INTERMITTENTLY. DEALERSHIP STATES THAT $550 TO REPLACE THE CLOCKSPRING WHICH HAS A RECALL FOR A SMALL MANUFACTURE DATE. STILL A PROBLEM WITH THE OTHER MODELS AFTER THE RECALL WHICH JEEP FAILS TO FIX. EVEN AFTER CONTACTED JEEP THEY DON'T SEEM TO CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747629August 10, 2015
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE STOPPED AT A LIGHT, MY JEEP'S AIRBAG LIGHT CAME ON AND THE WARNING DING SOUNDED. THE LIGHT WOULD REGULARLY SWITCH OFF AND ON AGAIN, EVERY TIME ACCOMPANIED BY THE WARNING DING WHEN THE LIGHT TURNED BACK ON. THE LIGHT IS PRETTY MUCH ALWAYS ON NOW, AND THE WARNING DING ONLY SOUNDS WHEN I START THE VEHICLE. I HAD THE AIRBAG WARNING CHECKED OUT AT THE LOCAL JEEP DEALERSHIP AND THEY HAVE CONFIRMED THAT THE CLOCK SPRING HAS FAILED. THE CLOCK SPRING APPEARS TO BE A FAULTY DESIGN; CHRYSLER ISSUED A VOLUNTARY RECALL AFTER A PREVIOUS NHTSA INVESTIGATION (PE11019) BUT THE SAME PART/DESIGN IS USED FROM 2007 THROUGH 2012 IN JEEP WRANGLERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746008August 4, 2015
AIR BAGS
THE AIR BAG LIGHT ON THE CONTROL PANEL ILLUMINATES INTERMITTENTLY WHILE DRIVING. THE DURATION OF ILLUMINATION FLUCTUATES FROM SECONDS TO 20 MINUTES. THE FAULTY COMPONENT IS THE CLOCKSPRING ASSEMBLY. DUE TO YOUR INVESTIGATION PE 15-025, I'M IN DISCUSSION WITH CHRYSLER/FIAT TO REPAIR THE COMPONENT OUTSIDE OF WARRANTY AS THIS IS A GREAT SAFETY CONCERN WHICH THEY HAD FAIR WARNING TO CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746255August 4, 2015
AIR BAGS
AIRBAG LIGHT GOES ON AND OFF. WAS TOLD BY THE DEALER (JIM CLICK) THAT THERE IS NO PROBLEM WITH THIS ITEM. I NEED TO PAY FOR DIAGNOSIS BEFORE THEY CAN DO ANYTHING. I INFORMED THEM OF THE RECALL THIS IS BEING INVESTIGATED AND WAS TOLD THAT THEY CAN'T DO ANYTHING AND WAS MY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746267August 4, 2015
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS, SERVICE BRAKES
THE CLOCK SPRING CEASED TO WORK TURNING OFF THE AIRBAG, THERE WAS A SHUDDER AND THE TCS (TRACTION CONTROLLED SYSTEM) BEGAN BRAKING ON ITS OWN. THEN WHEN THE BRAKES WERE DEPRESSED THE SYSTEM WENT SHUDDERY AND QUIT WORKING. THIS IS A KNOWN ISSUE WITH 2007 THRU 2013 JEEP WRANGLERS AND THERE IS A RECALL ON THE PART, EXCEPT THAT CRYSLER HAS DETERMINED THAT IT ONLY AFFECTS A VERY LIMITED NUMBER OF JEEPS. THIS IS NOT THE CASE. A SEARCH ON GOOGLE WILL SHOW HUNDREDS OF CASES WHERE THE CLOCK SPRING BREAKS, CAUSING THE AIRBAGS TO BECOME TURNED OFF AND THE END AND TCS SYSTEMS TO GO HAYWIRE, MAKING THE VEHICLE UNCONTROLLABLE AND UNDRIVEABLE. CHRYSLER HAS REFUSED TO RECALL THE PART IN WRANGLERS JEEP LIBERTY AND TWO OTHER BRANDS. THE HAZZARD IS COMPOUNDED IMMENSELY IF YOU HAPPEN TO GET (DEATH WOBBLE) YET ANOTHER UNFIXED ISSUE. THIS WILL LEAD TO ACCIDENTS AND DEATH, IF IT HASN'T ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745963August 3, 2015
AIR BAGS
I HAVE AN ERROR LIGHT FOR THE AIRBAGS THAT GO ON AND OFF BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744140July 28, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THIS CAR HAS WHAT YOU CALL THE DEATH WOBBLE. THE ORIGINAL PART HAS BEEN REPLACED TWICE, MAKING IT A TOTAL OF THREE SAME PARTS. IT IS A 2009 BUT ONLY HAS 27000 MILES ON IT. THE INCIDENT ALWAYS HAPPENED HIGHWAY DRIVING AT ABOUT 60 TO 65 MILES AN HOUR. FELT LIKE A FLAT TIRE THEN SETTLED DOWN. NOT SURE OF THE PART NAME REPLACED TWICE, BUT IT IS I BELIEVE IN THE STEERING MECHANISM. OF COURSE BOTH TIMES REPLACED NOT UNDER WARRANTY. IT IS A MAJOR CONCERN HENCE THE NAME DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744335July 28, 2015
AIR BAGS
ON THE 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2009 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736183July 24, 2015
AIR BAGS
AIRBAG LIGHT KEPT GOING ON. I AM UPSET BECAUSE THERE IS A LARGE RECALL ON THE MOPAR AIRBAG MODULE LOCATED IN THE STERRING WHEEL. I HAD TO PAY 680.00 DOLLARS, WHERE THERE IS OVER 1MILLON VEHICLES THAT HAVE BEEN RECALLED FOR THIS SPECIFIC PART. SOMETHING IS JUST NOT RIGHT HERE. PLEASE HELP THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735189July 20, 2015
AIR BAGS
THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008, 2009, AND 2010 JEEP WRANGLER OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733711July 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE AND RECOMMENDED THAT THE CONTACT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER DIAGNOSED THAT THERE WAS A DEFECTIVE SQUIB CONNECTOR, WHICH WAS OPEN AND NEEDED TO BE REPLACED WITHIN THE FRONT PASSENGER SIDE SEAT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V118000 (AIR BAGS AND ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. MA 10/15/2015 UPDATED 11/15/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732825July 8, 2015
ENGINE
WE WHERE DRIVING DOWN THE ROAD AND THE VEHICLE CAME TO A SUDDEN STOP WE SMELT THE CLUTCH AND THERE WAS OIL ON THE ENGINE AND GROUND . WE SAW A CONNECTING ROD CAP HANGING OUT THE SIDE OF THE BLOCK.A MECHANIC REMOVED THE OIL PAN AND FOUND 2 CONNECTING ROD BOLTS BROKEN LAYING IN THE OIL PAN. IT WAS COMPLETE ENGINE FAILURE DUE TO THE CONNECTING ROD BOLTS. HAVE GOTTEN COMPLETE MOTOR FROM JEEP REMANUFACTURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732430July 7, 2015
VEHICLE SPEED CONTROL, AIR BAGS
ON A 2009 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THE VEHICLE ALSO NO LONGER HAS FUNCTIONING SPEED CONTROL. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2007-2012 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THE FAULTY CLOCKSPRING IS THE A SAFELY CONCERN DUE TO A POTENTIAL AIRBAG FAILURE IN THE 2009 JEEP WRANGLER (LHD) DURING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732043July 5, 2015
STEERING
MY WIFE AND I WERE GOING SHOPPING, WE HAD TRAVELED APPROXIMATELY 6 MILES FROM OU HOME, WE WERE CROSSING OVER THE EXPANSION JOINT OF A BRIDGE. THE VEHICLE STARTED TO SHAKE AND VIBRATING WILDLY. I IMMEDIATELY SLOWED DOWN AND EVENTUALLY CAME ALMOST TO A STOP, SO AS TO STOP THE SKAKING AND VIBRATING. WITHIN A FEW DAYS I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT AT THE DEALER WHERE I HAD PURCHASED THE VEHICLE. I EXPLAINED TO THEM WHAT HAD HAPPENED, THEIR RESPONSE WAS "OH, SO YOU EXPERIENCED THE JEEP WRANGLER DEATH WOBBLE". I ASKED WHAT THEY WERE GOING TO DO ABOUT IT. THEIR RESPONSE WAS, WELL WE CAN TRY A MORE HEAVY DUTY STEERING STABELIZER. I SAID OK, LET'S DO IT. THEY INSTALLED IT AND IT COST ME $204.05. I LEFT AND PROCEEDED TO GO HOME. THE SAME TYPE OF SHAKING AND VIBRATING STARTED AGAIN. I MADE ANOTHER APPOINTMENT, AND THE SAID THAT THEY WOULD TRY AN EXTRA HEAVY DUTY STABELIZER. THEY DID. IT COST ME $150.00. I DIDN'T WANT TO PAY ANYTHING, BUT THE GENERAL MANAGER AND I NEGOTIATED, WITH THE UNDERSTANDING THAT IF THE EXTRA HEAVY DUTY STABELIZER DIDN'T STOP THE PROBLEM, THAT HE WOULD REFUND, TO ME, THE FULL AMOUNT THAT I HAD PAID. THE EXTRA HEAVY DUTY STABELIZER DID NOT FIX THE PROBLEM, HOWEVER THE PROBLEM DOES NOT OCCUR AS OFTEN. I DID RECEIVE A FULL REFUND, WHICH IS GREAT, BUT THE PROBLEM IS STILL THERE. MY FEELING IS, THAT THE EXTRA HEAVY DUTY STABELIZER SIMPLY COVERS UP THE PROBLEM. THERE ARE TIMES THAT I CAN FEEL THE FRONT END OF THE VEHICLE STARTING TO SHAKE AND VIBRATE. ACCORDING TO THE INTERNET (JEEP WRANGLER DEATH WOBBLE), IS A FAIRLY COMMON HAPPENING, AND THAT JEEP/CHRYSLER ARE FULL WELL AWARE OF IT, BUT HAVE DONE NOTHING. I ALSO UNDERSTAND THAT NATIONAL TRANSPORTATION SAFETY BOARD, IS AWARE OF THE PROBLEM, BUT THUS FAR HAS NOT DONE ANYTHING TO FORCE JEEP/CHRYSLER TO FIX IT. MAYBE THERE HAVEN'T BEEN ANY/ENOUGH DEATHS YET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727055June 24, 2015
AIR BAGS
2009 JEEP WRANGLER AIRBAG LIGHT ILLUMINATES ON INSTRUMENT COMPARTMENT. THIS IS THE RESULT OF A CLOCK SPRING WHICH HAS BEEN KNOWN TO JEEP FOR YEARS. VERY MUCH A SHAME THAT THE US GOV'T RIGHT-HAND DRIVE JEEPS ARE COVERED BY A CLOCK SPRING RECALL BUT NOT LEFT HANDED DRIVEN JEEPS. IT IS THE SAME PART ON THE LEFT OR RIGHT WHICH GETS DUST ON THE LUBRICATED AND UNSEALED CLOCK SPRING. THE GUESS JEEP IS WILLING TO FIX THE GOVERNMENT JEEPS MADE THE SAME WAY BECAUSE OF THE NATIONAL SAFETY ADMINISTRATION AND THE LACK OF SUPPORT FOR US CONSUMERS I HOPE JEEP TAKES A HIT ON THIS ONE PUBLICLY IN THE MEDIA IF THEY DO NOT FIX. THIS SAME PART WAS RECALLED IN EARLIER MODELS BUT SOMEHOW THE SAME PART IS OK IN LATER MODELS IF IT IS ON THE LEFT-SIDE AND NOT THE RIGHT-SIDE OF THE JEEP. JEEPS ARE NOT MADE TO GET DUSTY I GUESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725225June 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 4-DR 4X4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A FAULTY ELECTRICAL CURRENT/CLOCKSPRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724734June 11, 2015
STEERING, SUSPENSION
BOUGHT A USED 2009 JEEP DIDN'T KNOW ANYTHING ABOUT A DEATH WOBBLE. I WAS GOING DOWN THE INTERSTATE AT ABOUT 60 MPH HIT A BUMP AND THE JEEP STARTED SHAKING VIOLENTLY. ALMOST GOT HIT TRYING TO GET OFF THE INTERSTATE AND STOP. IT DOES IT EVERY TIME I HIT A BUMP IN THE ROAD. NOW I DON'T KNOW WHAT TO DO BECASUE WE BOUGHT IT USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724737June 11, 2015
UNKNOWN OR OTHER
BOUGHT A USED 2009 JEEP, WHEN TAKING OFF IT JUMPS OUT OF 1ST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722123May 29, 2015
AIR BAGS
MY AIRBAG WARNING LIGHT ILLUMINATED FOR NO REASON. I LOOKED THIS UP ON THE JEEP SIGHT AND THIS WAS A RECALL IN RIGHT SIDE STEERING WHEEL JEEPS OF THE SAME AGE. ONLINE NUMEROUS JEEP OWNERS BLOG ABOUT A SIMILAR CONCERN. I CONTACTED JEEP AND THEY INDICATED IT WAS NOT A CONCERN, CONTRARY TO THE COMMON CONCERNS ON JEEP FORUMS. SOON AFTER THE RECALLS BEGAN TO OCCUR SO I THOUGHT IT PRUDENT TO EXPRESS MY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717498May 20, 2015
STEERING, WHEELS, UNKNOWN OR OTHER
VEHICLE SHAKES UNCONTROLLABLY AROUND 55 OR WHEN I HIT A BUMB , TOOK THE JEEP TWO THE GARAGE AND EXPLAIN WHAT WAS GOING ON AND WAS TOLD IT WAS THE TIRES SO BOUGHT NEW TIRES AND WASN'T THE PROBLEM , I LOOKED UP THE DEATH WOBBLE AND SEEN MANY PEOPLE WITH JEEPS HAVE HAD THE SAME PROBLEM AND JEEP CHRYSLER WON'T DO A RECALL AND THEY SHOULD BECAUSE THIS CAN VERY MUCH CAUSE AN ACCIDENT WHEN YOU HAVE NO CONTROL , THIS IS LEFT UP TO THE OWNERS WHOM THOUGHT THEY BOUGHT A GOOD PRODUCT TO FIGURE OUT AND PAY TO FIX A PROBLEM THAT JEEP CHRYSLER SHOULD OF FIXED IN THE FIRST PLACE BUT IT'S ALL ABOUT PROFIT AND NOT SAFETY !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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