Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#11399061March 4, 2021
ENGINE, POWER TRAIN
MY VEHICLE HASN'T BEEN DRIVEN MUCH, I WORK FROM HOME, I NOTICED A POOL OF OIL UNDER IT, TOOK TO DEALERSHIP AND HE OIL COOLER IS LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398644March 2, 2021
ENGINE
ENGINE OIL COOLER IS OUT AND LEAKING OIL EVERYWHERE. THE VEHICLE IS NOT DRIVEABLE AND THE PART IS ON OVER A 45 DAY BACK ORDER. NO COMPANY WILL EVER TAKE MY VEHICLE IN DUE TO THE PART UNABLE TO BE ORDERED. EVERYONE SEEMS TO BE HAVING THE SAME ISSUE. MY JEEP HAS 62K MILES ON IT AND IS MY DAILY DRIVER. THIS NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398661March 2, 2021
ENGINE
OIL COOL IS LEAKING AFTER COLD WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398723March 2, 2021
ENGINE
THE OIL FILTER HOUSING IS MADE OF PLASTICS AND IT CRACKS AND OIL LEAKS ON TO EXHAUST WHICH COULD CAUSE A FIRE AND ALSO ENVIRONMENTAL ISSUER DUE TO OIL LEAKING ON GROUND. THIS IS A BIG PROBLEM WITH THE JEEP PENTASTAR 3.6 V6 ENGINE. AFTER CONTACTING JEEP DEALERS TO FIX LEAK THEY TELL ME THE PART IS ON BACK ORDER DUE TO SO MANY JEEP AND CARS THAT HAVE THIS PART. THE NUMBER THEY GAVE ME IS OVER 40,000 AND TIME FRAME OF GETTING ONE COULD BE A MONTH. THIS EXPLAINS WHY JEEP DROP POWER TRAIN WARRANTY FROM 100,000 MILES TO 60,000. I NOTICED A LITTLE LEAK AT 65,000 MILE AND NOW AT 70,000 MILES YOU HAVE TO KEEP ADDING OIL OR PARK IT DUE TO MAYBE IT CATCHING ON FIRE. ONE DEALER TOLD ME HE HAD 30 VEHICLE SITTING ON LOT WAITING ON PART.I FEEL JEEP SHOULD HAVE A RE-CALL FOR THIS ISSUER. NOW I HAVE A JEEP THAT I CAN'T USE FOR A MONTH OR MORE IF LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397729February 24, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45-50 MPH, THERE WAS A BURNING OIL SMELL DETECTED INSIDE THE VEHICLE. THE CONTACT PARKED THE VEHICLE AND SAW THERE WAS OIL LEAKING FROM THE VEHICLE ONTO THE GROUND. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS A CRACKED OIL COOLER THAT LEAKED INTO THE EXHAUST SYSTEM. THE CONTACT INFORMED A JEEP DEALER OF THE FAILURE BUT THE PART TO REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11396245February 15, 2021
POWER TRAIN
TYPICALLY ON FIRST START OF THE DAY IN COLD WEATHER (SUB 40DEGREES) WITH FOOT ON THE BRAKE WHILE IN PUTTING THE JEEP INTO REVERSE CAUSES IT TO LURCH BACKWARDS, DROP IDLE AND THEN STALL WHILE IN GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395905February 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
COMPLETE LOSS OF POWER ON HIGHWAY MULTIPLE TIMES. EVERY LIGHT ON DASH FLASHES AND HEADLIGHTS FLICKER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389849January 25, 2021
SERVICE BRAKES
BETWEEN 41,258 MILES AND LESS THAN 43,000 MILES, FRONT BRAKE CALIPERS LOCKED UP. HUSBAND THROWN FORWARD TOWARD WINDSHIELD -- WITHOUT APPLYING THE BRAKES -- AT CITY DRIVING SPEED BUT WAS SAVED BY HIS SEATBELT FROM GOING THROUGH THE WINDSHIELD. IT ALSO FELT LIKE THE BRAKES WERE VERY GRABBY EARLIER ON THAT TRIP AND MORE ACCELERATION WAS NEEDED TO MAKE THE CAR TRAVEL FORWARD AS THE WHEELS SEEMED NOT TO MOVE FREELY, LIKE THEY WERE BEING HELD BACK. ROTORS SEVERELY SCORED, COULDN'T BE MACHINED. BOTH FRONT CALIPERS, ROTORS, HOSES, PADS, LINES, FLUIDS ALL REQUIRED REPLACEMENT ACCORDING TO KOONS TYSONS JEEP IN VIENNA, VA. IN A 2 SECOND GOGGLE SEARCH OF JEEP OWNER'S FORUM BRAKE COMPLAINTS, THERE ARE OVER 300 SIMILAR BRAKE CALIPER AND LOCKING UP COMPLAINTS FOR 3RD GENERATION WRANGLER VEHICLES BETWEEN 2007 AND 2017. THE DEALERSHIP SHARED WITH US THAT THE NEW PARTS THEY USED FOR OUR FRONT BRAKE REPAIR ARE THE RE-ENGINEERED OEM PARTS DESIGNED BY JEEP AND THAT THIS IS A COMMON ISSUE WITH THE ORIGINAL FRONT BRAKE PARTS THAT SHIPPED ON THESE VEHICLES FROM THE FACTORY (YET THERE IS NO RECALL TO DATE -- IF JEEP RE-DESIGNED THE ORIGINAL PARTS, THEY CLEARLY KNOW THERE IS A SAFETY ISSUE HERE, PLUS THEY SUPPLY THE JEEP OWNER'S FORUM??). WE WERE GIVEN AN INVOICE OF $1,500+ FOR THE FRONT BRAKE REPAIRS. WE CONTACTED JEEP CUSTOMER SERVICE WHO DENIED KNOWLEDGE OF THIS FRONT BRAKE SAFETY ISSUE. THEY ASKED THE DEALERSHIP TO WORK WITH US TO DISCOUNT THE PRICE AS WARRANTY EXPIRED AT 36,000 MILES, BUT JEEP DID NOT DO ANYTHING FOR US DIRECTLY. JEEP DID ACKNOWLEDGE ON THE PHONE THAT THEY MAY NEED THEIR RECALL DIVISION TO LOOK INTO THIS SAFETY ISSUE. WE ALSO HAPPENED TO DISCUSS THIS ISSUE WITH OUR SON, WHO THEN TOLD US HE HAD THE SAME BRAKE ISSUES WITH HIS 2016 JEEP WRANGLER UNLIMITED WHICH HAD TO HAVE 3 BRAKE REPAIRS FOR THIS ISSUE BEFORE HE GOT RID OF IT BECAUSE HE WAS AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389286January 21, 2021
UNKNOWN OR OTHER
SPOKE WITH BRITTANY ABOUT THE ISSUE WITH THE NAVIGATION SYSTEM (ERROR MESSAGES). TOLD HER THAT THE DEALERSHIP SAID THE ENTIRE RADIO MUST BE REPLACED AND WILL BE ROUGHLY $600. BRITTANY TOLD ME THAT UCONNECT AND GARMIN MAKE THE PRODUCTS IN THE JEEP PERTAINING TO THOSE ISSUES. I TOLD BRITTANY THAT I HAD SPOKEN TO MULTIPLE PEOPLE AT BOTH OF THOSE COMPANIES AND THEY ALL SAID THAT THE ISSUES I AM HAVING ARE ALL A JEEP PROBLEM. I TOLD BRITTANY THAT THE RESEARCH I HAVE DONE HAS INDICATED THAT THIS ISSUE IS A KNOWN JEEP PROBLEM. BRITTANY TOLD ME THAT THEY HAVE RECEIVED MANY CALLS AND HAVE HAD MANY CLAIMS REGARDING THIS ISSUE WITH JEEPS AS NEW AS 2018, 2019, AND 2020 MODELS. THEY ALSO HAVE MANY CALLS AND CLAIMS REGARDING THIS ISSUE IN OLDER MODEL VEHICLES AS WELL. SHE STATED THAT THERE HAVE BEEN ATTEMPTS BY CUSTOMERS TO GET THE COST OF THESE ISSUES COVERED, AND THEY HAVE BEEN DENIED EACH TIME. BRITTANY ADDED MY NAME/VEHICLE/ISSUE TO THE CLAIMS REGARDING THIS ISSUE. SHE SAID THAT IF THERE WAS A RECALL OR EXTENDED WARRANTY REGARDING THIS THEN I WOULD RECEIVE INFORMATION IN THE MAIL. I TOLD HER I WAS GOING TO GET THE ISSUE FIXED THROUGH THE DEALERSHIP AND ASKED ABOUT REIMBURSEMENT IF THIS RECALL OR EXTENDED WARRANTY WERE TO COME OUT. SHE TOLD ME THAT IF EITHER THE RECALL OR WARRANTY DO COME OUT, I SHOULD KEEP MY RECEIPT FROM THE REPAIR AND I CAN GET REFUNDED FOR THE FULL COST OF THE PARTS/LABOR/TAXES/ETC. I ALSO ASKED ABOUT IF THIS REFUND WOULD APPLY IF THE EXTENDED WARRANTY WERE GRANTED SINCE THE VEHICLE WAS MADE IN CANADA, AND SHE TOLD ME I WOULD STILL GET THE REFUNDED AMOUNT. I EXPRESSED MY CONCERN WITH WARRANTIES BEING VOIDED WHEN THE VEHICLE CROSSES THE BOARDER (EVEN THOUGH MY VEHICLE IS PAST THE TIME FOR THE JEEP WARRANTY) BECAUSE A JEEP IS A JEEP AND THEY ARE ALL MADE THE SAME REGARDLESS OF WHERE I LIVE. SHE HEARD MY COMPLAINT BUT WAS UNABLE TO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388793January 19, 2021
SERVICE BRAKES
VEHICLE HAS ONLY 20,000 MILES ON IT. GARAGE KEPT. BRAKES FAILED. NEEDS NEW BRAKE PADS, NEW ROTORS, AND NEW SPEED SENSORS. $850 WORTH OF WORK. THIS IS RIDICULOUS FOR A CAR WITH SUCH LOW MILEAGE. WILL NEVER BUY ANOTHER CHRYSLER PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388888January 19, 2021
AIR BAGS
AIRBAG LIGHT CAME ON IN JEEP, TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE MODULAR THAT CONTROLS THE ENTIRE AIRBAG SYSTEM AND HE COULDN'T GUARANTEE THE AIRBAGS WOULD DEPLOY. THE WARRANTY EXPIRED AT 36,000 (IT HAS 39,000) AND IT WOULD BE $900 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385385December 29, 2020
POWER TRAIN
ON COLD DAYS AFTER THE JEEP HAS BEEN SITTING OVERNIGHT, THE ENGINE WILL STALL WHEN THE TRANSMISSION IS SHIFTED INTO DRIVE OR REVERSE. THIS HAPPENS WHEN THE JEEP IS STARTED AND IT MAKES NO DIFFERENCE IF THE CAR IS RUNNING FOR 30 SECONDS BEFORE IT IS SHIFTED OR RUNNING FOR 3 MINUTES, THE ENGINE WILL STALL WHEN SHIFTING INTO DRIVE OR REVERSE. THIS HAPPENED LAST WINTER AND HAS STARTED DOING IT AGAIN NOW THAT ITS COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385357December 28, 2020
ENGINE
ENGINE OIL COOLER FAIL, EXTREME FIRE HAZARD. SMALL AMOUNT OF OIL FOUND ON DRIVEWAY WHILE PARKED, ATTEMPTED TO LOCATE SOURCE BY STARTING ENGINE. OIL FLOODED OUT OF THE ENGINE, STREAMING DOWN THE ENGINE TO THE FRAME. HAD MY WIFE DRIVEN THE JEEP TO WORK IT WOULD'VE PROBABLY CAUGHT FIRE ONCE THE OIL REACHED THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384975December 26, 2020
ENGINE
I NOTICED AN OIL BURNING SMELL AND UPON FURTHER INSPECTION SAW OIL ALL OVER THE UNDERCARRIAGE OF MY VEHICLE INCLUDING THE TRANSMISSION AND EXHAUST . LOOKED UNDER THE HOOD AND NOTICED OIL UNDERNEATH MY ENGINE COVER BY THE OIL FILTER HOUSING. SO NOW EVERY TIME I DRIVE IT SMELLS LIKE IT'S ON FIRE. SO I GUESS THEY ARE NOT WORRIED ABOUT THE PEOPLE WHO BUY THEIR VEHICLES BURNING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383524December 15, 2020
SERVICE BRAKES, POWER TRAIN, WHEELS
I HAVE GONE THROUGH OVER 4 SETS OF MUD TERRAIN TIRES OVER THE LAST TWO YEARS THAT ARE UNEVENLY WORN AND NO ONE KNEW WHY. MOST RECENTLY, THE REAR RIGHT TIRE HAD A SIDEWALL GASH AND HAD A FLAT TIRE, WE BEGAN SMELLING SMOKE AND ENDED UP TAKING THE JEEP INTO BRAKEMASTERS AND WAS TOLD THE ENTIRE REAR DIFFERENTIAL WAS FAILING AND FALLING APART. WE HAD THE REAR DIFF REPLACED, BRAKES, ROTORS AND PAID $5000 OUT OF POCKET AND AS I WAS DRIVING FROM HOME TO TUCSON THE OTHER DAY TO MY MATERNITY APPOINTMENT, THE BACK RIGHT TIRE BEGAN SCREECHING WHILE NOT BRAKING AND BEGAN SIZZLING AND BURNING WITH OIL COMING OUT FROM THE TIRE. I IMMEDIATELY STOPPED AT THE NEAREST BRAKEMASTERS AND THEY SAID THAT AN ENTIRELY NEW REAR DIFFERENTIAL IS NEEDED. NOT ONLY COULD THE JEEP HAVE CAUGHT ON FIRE WITH THIS SAFETY ISSUE BUT I KEPT LOSING CONTROL OF THE STEERING IN THE MIDDLE OF THE CITY WITH A 2 YEAR OLD AND ONE ON THE WAY. I AM HOPING TO SEE SOME SORT OF RESOLUTION ON THIS AND TO BE COMMUNICATED WITH OTHER JEEP OWNERS OF THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377691December 3, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY DODGE CHRYSLER JEEP RAM & USED CARS (4574 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 859-1981) WHERE IT WAS DIAGNOSED THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC INFORMED CONTACT THE STEERING WHEEL HAD BEEN TURNED TO MANY TIMES. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374920November 16, 2020
SERVICE BRAKES
BRAKES SEIZED UP WITH ONLY 37,000 MILES. IT REQUIRED A FULL FRONTAL BRAKE REBUILD. THE MECHANICS SAID THIS SHOULDN'T HAVE HAPPENED WITH SUCH LOW MILEAGE AND YEAR. BECAUSE THEY WERE "SEIZED" UP, IT CAUSED EVERYTHING TO HEAT UP AND RUINED THE CALIPERS, PAD AND ROTARS. IT WAS UNSAFE TO DRIVE WHEN WE TOOK IT IN TO THE MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374586November 13, 2020
SERVICE BRAKES
THE BRAKES KEEP GETTING LOCKED UP. I"VE HAD THE CAR SINCE MAY 2020 AND HAVE HAD THE CAR TOWED TWICE AND THE FRONT AND BACK BRAKES DONE TWICE AS WELL. NOT TO MENTION, TODAY I HAD TO HAVE IT TOWED AGAIN AND STILL DONT KNOW WHAT THE "FIX" WILL COST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373729November 9, 2020
STEERING
DEATH WOBBLE - THIS HAS HAPPENED SEVERAL TIMES SINCE OWNING THE JEEP - PAID OUT OF POCKET FOR NEW TRACK BAR (DIDN'T FIX PROBLEM) - TOOK JEEP TO DOMINION OF BEDFORD (JEEP DEALER) THEY SAID THEY COULDNT FIND ANYTHING LOOSE ON FRONT END AND RECOMMENDED GETTING VEHICLE ALIGNED (PAID OUT OF POCKET TO DOMINION OF BEDFORD) - HAD VEHICLE ALIGNED (ALMOST $300, DIDN'T FIX PROBLEM) - TOOK JEEP TO A DIFFERENT MECHANIC AND THEY ADVISED NOTHING COULD BE FOUND THAT WAS LOOSE - EXTREMELY DANGEROUS WHEN OPERATING AT HIGHWAY SPEED BECAUSE THERE IS VERY LITTLE CONTROL OF VEHICLE AND WHEN I'M ON THE HIGHWAY I CAN'T JUST SLOW DOWN WITHOUT POSSIBLY CAUSING AN ACCIDENT - WE HAVE RECEIVED NO NOTICES FROM JEEP ABOUT THIS ISSUE OR WHAT THEY ARE DOING TO FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373773November 9, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
THE JEEP WRANGLER HAS 37K MILES AND THE FRONT PASSENGER SIDE BREAK CALIBER LOCKED UP. WHEN THIS FIRST OCCURRED/IDENTIFIED THE VEHICLE WAS IN MOTION ON THE HIGHWAY DOING 70 MPH. WHEN BREAKING THE JEEP MADE A STRONG PULL TO THE RIGHT ALMOST SENDING THE VEHICLE OFF THE SHOULDER OF THE ROAD..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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