Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11578815March 22, 2024
SUSPENSION
The front suspension steering damper on my vehicle not effectively damp oscillation of the steering system, resulting in a sustained shake or shimmy in the steering wheel. This can be more noticeable when driving at speeds exceeding 55 Miles Per Hour (MPH) 88 Kilometers Per hour (KPH) after contacting a bumpy road surface and in temperatures below 40° Fahrenheit (5° Celsius).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577095March 13, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
There is a water leak from the dash mirror that has not been repaired by the dealership 4 times that has been taken for the same issue. When it is raining, and vehicle is moving the water comes out of the mirror area and prevent a clear visibility in the traffic. It may damage the electrical connection that run by this area or and produces a metal corruption...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576745March 11, 2024
STEERING, SUSPENSION, WHEELS
While driving the last couple days, our 2019 Jeep Wrangler Rubicon unlimited started the “Death Wobble”, an uncontrollable violent shaking from left to right. Occurred three days in a row, took vehicle to Jeep dealership to ensure extended warranty coverage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574878March 1, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
1st problem was death wobble on highway took to dealer fix, 2nd problem was death wobble on highway tire rods fixed. 3rd problem stealing lock on highway and car wobbling. Towing to dealer. All times car had to be towed. All times going 50 on highway which has been dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574719February 29, 2024
POWER TRAIN
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574313February 27, 2024
SEAT BELTS, STEERING
The front seat belt retractors do not lock as intended to prevent increased risk of injury in the event of a car crash Jeep wobbles when hit a bump on highway going 50+ mph (no customization or modifications)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573584February 23, 2024
SUSPENSION, STEERING
Had damper replaced due to death wobble at 39k miles under extended warranty related to FCA lawsuit. At 59k miles experienced same death wobble and nearly crashed at highway speeds. Took it in and they said the cause was the tie rods were bad, damper was within threshold, but would replace it too as a courtesy and abundance of caution. Wouldn’t do damper replacement without tie rod fix though. Didn’t have damper and would take 5 days to get in (1 day for tie rod part), but when I stated I wanted to repair it they miraculously came up with all the parts and had it finished before tie rod part even showed up. My complaint is that the original FCA lawsuit where they replaced damper was a bandaid for the real problem which is the tie rods. I paid the $2500 but will be pushing this up the chain of command. I know the lawsuit alluded to the damper not being the root of the problem but a cheaper fix for Jeep. The entire experience has been shady at best. Stew Hansen’s in Des Moines, Iowa was the service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572824February 19, 2024
FUEL/PROPULSION SYSTEM
While accelerating, vehicle refused to shift into second gear and losing power while attempting to accelerate onto the interstate. With the pedal all the way down, the vehicle was going 5mph. No warning lights, sounds or messages were provided. This could have been fatal as it occurred at a merge point on a 70mph interstate. Upon dealership review, the high pressure fuel pump has malfunctioned requiring replacement under 50,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571450February 12, 2024
POWER TRAIN
I have a 2019 Jeep Wrangler JLU, which currently has a recall out because the clutch pressure plates are apparently bad. I realized today that the symptoms of that recall are EXACTLY what I have been experiencing for several months now. I went to the local Jeep dealer (Wallace Jeep in Stuart, FL) and they said there was nothing they could do because Jeep has not put out parts to remedy the recall yet (even though it's been about a year). They confirmed that clutches have been a problem and it is a serious issue, but I would have to continue to drive it until Jeep put out parts. This is extremely unsafe and the fact that they know how unsafe it is and are still telling customers to drive it until they get the parts figured out is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569361February 1, 2024
POWER TRAIN, STEERING, SUSPENSION
I bought this 2019 jeep wrangler and it is still under manufacturer warranty on the transmission and the steering damper . The transmission in my car was leaking bad and I took it to the jeep dealership and they did not know what was wrong or how to fix it . They are all incompetent and stupid and unprofessional and know nothing about cars also the recall on the steering damper was done 2 years ago and now I had to replace it because the car was dangerously shaking very bad . The transmission is still under manufacturer warranty and I took it to another shop and he fixed the leak in the transmission and he said it’s it’s the cooler line connector in the transmission so this repair that cost me 478 dollars should be refunded to me from Jeep manufacturer since it’s still under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567250January 23, 2024
SUSPENSION, STEERING
When driving at speeds of approximately 45+ the front end for no apparent reason begins to violently shake back & forth making the vehicle impossible to control. You must immediately put on the brakes to slow the vehicle until the wobbling stops. This has progressively gotten worse. It’s what is referred to as the Jeep death wobble. It is in the shop now waiting to be looked at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567252January 23, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
The passenger side Sun visor has broken off up inside the ceiling where it’s hinged so now it just drops down. It’s the same issue all the Jeep visors have. Jeep isn’t correcting the defect. They just keep putting the same problem out for the consumer to deal with over & over again & they’re being allowed to do that!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567375January 23, 2024
STRUCTURE:BODY
Issues with corrosion around door and hood hinges which risk weakening the structural strength of these panels. This issue is caused by the manufacturing process of using dissimilar metals and is a well documented issue with these vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564877January 11, 2024
POWER TRAIN
A safety Recall of the Clutch assembly was put out in February of 2023. No dealerships in a 50mile radius of my location had the parts available to perform the necessary corrective repair and vehicle update at that time. I was told I would be notified of parts availability. It is already 2024 and 11 months later and my vehicle is still at risk of catching on fire and there is still no available parts for performing the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564119January 8, 2024
POWER TRAIN
The contact owns a 2019 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563955January 6, 2024
ELECTRICAL SYSTEM, STEERING, SUSPENSION
I have had a multitude of problems with this vehicle since driving it off the lot. The most recent “the jeep death wobble”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560101December 14, 2023
SUSPENSION
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at approximately 55–73 MPH, the vehicle was shaking violently. While driving over a bump in the road, the vehicle was uncontrollable. The contact pulled over several times to regain control of the vehicle. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559760December 12, 2023
TIRES
The contact owns a 2019 Jeep Wrangler equipped with Bridgestone Tires, Tire Line: Dueler H/T 685, Tire Size: 245/75/R17, DOT Number: 9BM1DHV0322. The contact stated while driving 65 MPH, the front passenger’s side tire experienced a blowout. The contact pulled off to the shoulder of the highway and replaced the tire with the spare tire. The tire was taken to an independent mechanic where upon inspection, the mechanic discovered an abnormal tear in the tire along the sidewall. The mechanic stated that the tire was a defective tire. The manufacturer was not notified of the failure. The tire was not replaced. The vehicle failure mileage was approximately 44,200. The tire failure mileage was approximately 4,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559340December 10, 2023
ELECTRICAL SYSTEM, STEERING
The board computer started to mention „service shifter“ when I was driving. Then the engine switched in neutral when I was still driving, telling a problem about the shifter. Later other systems failed, for example the servo for the steering, ehat has been very dangerous, as the steering wheel did not react anymore and I had to do a emergency break. Also, the engine could not be stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557209November 28, 2023
STEERING
Typically in the morning my steeling will jerk the first time I make a turn. Luckily I was able to get it under control but almost went off the side of the rode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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