Jeep Wrangler Complaints (2017)

312 consumer complaints on file.

#11361460September 28, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A FEW MONTHS AGO, I GOT IN MY CAR AND TURNED THE KEY AND THE CAR WOULD NOT START. ALL LIGHTS CAME ON, BUT NO POWER. LET IT SIT ABOUT 5 MIN, TRIED AGAIN AND IT MAGICALLY STARTED. IT DID THIS 3 OR 4 TIMES IN A FEW DAYS TIME OVER THE SUMMER (2020) AND THEN STOPPED. ON 9/26/20, IT STARTED DOING THIS AGAIN. IT LEFT ME AND MY MOTHER STRANDED FOR 20 MIN AT A TIME DOING THE EXACT THING, BEFORE FINALLY STARTING. I LOOKED UP RECALLS AND ON MY MAKE AND MODEL, THERE IS A RECALL ABOUT A CHIP IN THE KEY FOB NOT CONNECTING WITH A MODULE IN THE JEEP COMPUTER CORRECTLY. CALLED THE DEALERSHIP, THEY SAID SINCE MY SPECIFIC VIN WAS NOT MENTIONED IN THE RECALL, IT WOULD BE $75 FOR THEM TO LOOK AT IT AND IT WOULD BE 4 DAYS BEFORE THEY WOULD GET ME IN. I AM 6 MONTHS PREGNANT AND HIGH RISK WITH GESTATIONAL DIABETES AFTER LOSING 2 BABIES. I AM LIVID THAT I CAN'T GET ANY HELP ON A LEASED VEHICLE SINCE THE MILEAGE IS OUTSIDE OF MY WARRANTY. I HAVE CRIED ALL MORNING TERRIFIED THAT ME, MY DAUGHTER AND UNBORN BABY WILL BE STUCK SOMEWHERE AT A DOCTOR APPT IN A BAD AREA WITH NO TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361100September 25, 2020
ENGINE
WE WERE PARKED, WITH MOTOR RUNNING AND GOT A SLIGHT WHIFF OF THE SWEET ANTI FREEZE SCENT. TOOK IT TO A SHOP WHO SAID WE HAD A VERY SMALL HOLE NEAR THE TOP OF THE RADIATOR. AFTER RESEARCH, WE SEE THIS IS A HIGHLY REPORTED PROBLEM. ON A 3 YEAR OLD VEHICLE? WE HAVE A 15 YEAR OLD VW BUG CONVERTIBLE AND A 20 YEAR OLD FORD F150 AN HAVE NEVER HAD ISSUES WITH THE RADIATORS. SO DISAPPOINTED IN THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360714September 23, 2020
ENGINE
I HAD BEEN DRIVING ABOUT 2 HOURS WHEN I NOTICED A SMELL. I STOPPED THE VEHICLE AND GOT OUT TO TAKE A LOOK. I FIRST WALKED TO THE BACK OF THE VEHICLE AND FOUND NOTHING. I TURNED AROUND AND STARTED FOR THE FRONT OF THE VEHICLE WHEN I NOTICED SMOKE COMING OUT OF THE HOOD. I LEANED IN THE TO DRIVERS SIDE TO TURN OFF THE ENGINE AND SAW FLAMES. THERE WAS NO INDICATION OF ANY ISSUES, NO LIGHTS, NO PERFORMANCE ISSUES, ETC. EVERYTHING WAS STILL WORKING FINE WHEN I SHUT THE ENGINE OFF.*DT THE CONSUMER PROVIDED PHOTOS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11360556September 22, 2020
ENGINE
FAULTY RADIATOR HAD TO BE REPLACED. THE VEHICLE HAS ALWAYS MAINTAINED REGULAR MAINTENANCE AND NEVER HAD ACCIDENTS OR ISSUES. THE TEMP STARTED OVERHEATING AND UPON INSPECTION THE MECHANIC STATED THE RADIATOR WAS CAUSING IT. MY RESEARCH ONLINE SHOWS MANY OTHERS HAVE EXPERIENCED THIS ISSUE. THIS SHOULD NOT HAPPEN ON A CAR THAT IS ONLY 3 YEARS OLD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360558September 22, 2020
ELECTRICAL SYSTEM
FAULTY BLEND DOOR ACTUATOR HAD TO BE REPLACED. THE HEATER WOULD BLOW AIR BUT IT WOULD NOT GET HOT. UPON INSPECTION THE MECHANIC FOUND THE CHEAPLY MADE PART HAD FAILED AND NEEDED TO BE REPLACED. MY RESEARCH ONLINE HAS FOUND SEVERAL PEOPLE COMPLAINING ABOUT THE SAME PROBLEM IN NEWER MODEL JEEP WRANGLERS. THIS PART SHOULD NOT BE FAILING ON A CAR THAT IS ONLY 3 YEARS OLD!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359796September 18, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY DASH KEEPS LOOSING POWER AND WHEN IT DOES I HAVE NO BREAKS OR LIGHTS. EVERYTHING DROPS TO ZERO AND THEN IT WILL JUST JUMP BACK UP AGAIN. MY ABSOLUTE, BRAKES,BATTERY, SEATBELT SENSORS KEEP GOING ON AND OFF. THIS HAPPENS MOVING AND IN PARK. OCCASIONALLY IT WON'T START EITHER. I HAVE HAD THE BATTERY, ALTERNATOR AND STARTER TESTED. I WAS TOLD THERE WAS A RECALL WHEN GETTING IT CHECKED AND INSPECTION BUT UPON CALLING THE READERSHIP I WAS TOLD NO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353347September 5, 2020
ELECTRICAL SYSTEM
WHEN TRYING TO START VEHICLE, ALL LIGHTS ARE ON AND CAR CRANKS BUT WONT TURN OVER. TRIED BOTH KEYS. AFTER NUMEROUS ATTEMPTS, 10-15, THE VEHICLE WILL FINALLY START. BATTERY IS FINE. STARTER IS FINE. IT TAKES NUMEROUS TRIES TO GET THE VEHICLE STARTED. THERE ARE ONLY 16000 MILES ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352497September 1, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS AND TRACTION SENSORS COME ON WHEN TURNING LEFT. ABS SOMETIMES DEPLOYS WHEN THESE LIGHTS ARE ON WHEN BRAKING. SHOULDN'T BE HAPPENING IN A VEHICLE THAT IS 3 YEARS OLD. I AM HEARING THAT THIS IS A COMMON PROBLEM IN JEEP WRANGLERS FROM THIS TIME PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351174August 25, 2020
ELECTRONIC STABILITY CONTROL (ESC)
SPEED SENSOR WENT OUT ON PASSENGER SIDE REAR TIRE AT 8000 MILES, NEARLY GOT IN ACCIDENT ON INTERSTATE AS VEHICLE IN THE MIDDLE OF DRIVING PRACTICALLY STOPPED TO 10 MILES AN HOUR. SECOND SENSOR DRIVER SIDE REAR WENT OUT AT 40, 000 MILES JUST OUTSIDE WARRANTY AND THE SAME THING HAPPENED ON THE INTERSTATE TO MY WIFE. SHE IS NOW SCARED TO DRIVE VEHICLE. CALLED JEEP AND THEY DID NOTHING. I PAID FOR REPAIR, BUT CAN'T REPAIR MY WIFE'S SYCHE. I EXPECT A RECALL, IT IS NOT SAFE FOR THE SENSORS TO GO OUT LIKE THAT. THERE ARE MANY JEEP MESSAGE BOARDS THAT DEPICT SAME ISSUES. IT IS MY INTENT TO CONTACT AN ATTORNEY FOR FURTHER REPRODUCTION CONSIDERATIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349648August 16, 2020
SERVICE BRAKES
CALIPERS LOCK UP FOR NO REASON CAUSING A SAFETY ISSUE AS WELL AS DAMAGING THE BRAKE PADS AND ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340959July 22, 2020
SERVICE BRAKES
FRONT RIGHT BRAKE ON '17 WRANGLER (CALIPER) FROZE SHUT WHILE IN MOTION ON HIGHWAY MOVING APPROXIMATELY 45 MPH. SMOKE WAS VISIBLE ABOVE FRONT RIGHT WHEEL, VEHICLE SHOOK WHILE IN MOTION. VEHICLE HAS 19,000 MILES, ZERO INDICATION OF LOW BRAKE PADS WHICH SHOULD LAST WELL OVER 45,000 MILES, AND ONLY THE RIGHT BRAKE PAD WORE DOWN. DEALERSHIP CLAIMS LOW BRAKE PAD CAUSED ISSUE, THEREFORE WEAR & TEAR. DUE TO NO PRIOR BRAKE ISSUES/SLOW BRAKING/ SQUEAKING, AND CURRENT MILEAGE, I'M OF THE OPINION THAT BRAKES LOCKED DUE TO DESIGN OR MECHANICAL ISSUES RATHER THAN LACK OF MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339716July 16, 2020
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT ATTEMPTED TO ACTIVATE THE HORN HOWEVER, THERE WAS A DELAY IN RESPONSE. THE VEHICLE WAS TAKEN TO TWIN CITY CHRYSLER DODGE JEEP RAM FIAT LOCATED AT 650 SAGAMORE PKWY S, LAFAYETTE, IN 47905, AND THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339360July 14, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND CAME TO AN ABRUPT STOP WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT CRESTVIEW (5200 S FERDON BLVD, CRESTVIEW, FL 32536) WHERE SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE REAR BRAKE SENSORS MALFUNCTIONED. THE VEHICLE WAS REPAIRED UNDER WARRANTY HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR PART WAS NOT AVAILABLE. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337827July 7, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
ANTI LOCK BRAKING SYSTEM AND TRACTION CONTROL ACTIVATE AT LOW SPEEDS - AT 5-10 MPH. IT APPLIES THE BRAKES WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337402July 4, 2020
FUEL/PROPULSION SYSTEM
FUEL CAP LITE ON AND CHECK ENGINE LITE ON REPLACED GAS CAP. 2 TIMES STILL THE SAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326190May 27, 2020
ELECTRICAL SYSTEM, ENGINE
WAS DRIVING IT ON HIGHWAY FOR ABOUT AN HOUR PULLED INTO MY DRIVEWAY AND TEMP FLASHED ON AND I SHUT IT OFF AND THEN IT STARTED SMOKING AND CAUGHT FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11325103May 19, 2020
ELECTRICAL SYSTEM
VEHICLE WILL NOT TURN ON AFTER PUTTING KEY IN THE IGNITION MORE THAN 5-10 TIMES. THE VEHICLES STARTS AFTER MULTIPLE FAILED ATTEMPTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321822April 21, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317220March 10, 2020
ELECTRONIC STABILITY CONTROL (ESC)
SEVERAL TIMES, AT LEAST 100 MY STABILITY CONTROL HAS ACTIVATED ON CLEAR DRY ROADS. WHEN THIS HAPPENS AT HIGHWAY SPEED THE VEHICLE TWITCHES SEVERELY AND IT CAN BE DIFFICULT TO STAY IN YOUR LANE ON A DRY ROAD. IF YOU WERE ON A SLIPPERY ROAD IT WOULD LIKELY CAUSE A SLIDE. ALSO WHEN THIS HAPPENS THE VEHICLE SLOWS. I'VE HAD THE STABILITY CONTROL ACTIVATE WHEN MERGING ON THE FREEWAY, MY CAR SLOWED SO MUCH AND SUDDENLY THE CAR BEHIND ME HAD TO BRAKE AND HONKED THEIR HORN. I'VE HAD MY VEHICLE SERVICED AT, AT LEAST 2 DIFFERENT CHRYSLER JEEP DEALERSHIPS 5 DIFFERENT TIMES SO FAR, IT'S STILL NOT FIXED. CURRENTLY, MY VEHICLE IS IN THE SHOP AND IT'S BEEN THERE OVER A WEEK THIS TIME. STILL, NO IDEA WHAT'S CAUSING THE PROBLEM. WHEN THE PROBLEM IS HAPPENING THE WARNING LIGHT ON THE DASH ACTIVES BUT IT DOESN'T STAY ON SO THERE'S NO CODE FOR THE DEALER TO VIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311321February 25, 2020
STEERING
IF YOU HIT A BUMP OR POTHOLE THE FRONT END SHAKES VIOLENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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