Jeep Patriot Complaints

3,365 consumer complaints on file.

#11066782February 3, 2018
AIR BAGS
SEPTEMBER OF 2014 MY AIRBAG LIGHT CAME ON. I CALLED DEALERSHIP. DEALERSHIP STATED IT WAS A BAD SENSOR THAT COULD BE REPLACE AND THAT THERE WAS NO DANGER DRIVING WITH THE BAD SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066808February 3, 2018
AIR BAGS, SEAT BELTS
I AM MAKING A COMPLIANT TO YOUR COMPANY ABOUT MY AIRBAGS AND SEAT BELT PRETENSION. I RECEIVED A RECALL NOTICE IN JULY 2017 AND WENT ONLINE TO FIND OUT HOW AND WHERE TO GET THE RECALL ISSUE HANDLED. WHILE ONLINE I WAS INFORMED THAT THE PARTS NEEDED TO CORRECT MY SEATBELT AND AIRBAG PROBLEM WAS NOT IN. I APPLIED TO RECEIVE AN EMAIL TO INFORM ME OF WHEN THE PART(S) NEEDED TO CORRECT THIS ISSUE WOULD BE IN. I WAS GIVEN A REFERENCE NUMBER SINCE 7/24/17 AND I HAVE NOT RECEIVED ANYTHING ON GETTING MY CAR REPAIRED. I DRIVE THIS CAR DAILY AND WOULD LIKE TO KNOW WHEN IT WILL BE REPAIRED. MY FEELINGS OF SAFETY OR CONSTANTLY BEEN TESTED AS I HAVE TO TRAVEL DAILY AND THIS IS MY SOURCE OF TRANSPORTATION. I FEEL THAT 6 MONTHS HAS BEEN LONG ENOUGH TO WAIT FOR SOMETHING TO BE DONE. YOUR COMPANY HAS NOT ADDRESSED THIS ISSUE IN A TIMELY MANNER AND NO UPDATES HAVE BEEN EMAILED OR SENT TO ME. I BELIEVE THAT FOR SOME REASON I HAVE BEEN OVERLOOKED. I AM STILL AWAITING THE PARTS NEEDED WITH A LIST OF AVAILABLE DATES TO GET SERVICED IN MY COMMUNITY. VERY DISAPPOINTED IN HOW THIS SITUATION HAS BEEN HANDLED. I HAVE NOT BEEN IN AN ACCIDENT OR HAD ANY SERIOUS ISSUES WITH MY VEHICLE. I AM MAKING THIS COMPLAINT BECAUSE I FEEL THAT YOU AS A COMPANY HAS NEGLECTED TO FULFILL YOUR DUTY AND PROVIDE ME WITH THE SAFETY MEASURES DESERVING OF A CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066839February 3, 2018
FUEL/PROPULSION SYSTEM
I HAVE BEEN HAVING A VERY DANGEROUS ISSUE WITH MY JEEP. IT STALLS NUMEROUS TIMES AFTER I GET FUEL. IT HAS COME TO MY ATTENTION THAT THIS IS A COMMON ISSUE WITH JEEP PATRIOTS. IT HAS ALSO COME TO MY ATTENTION THAT THERE IS A RECALL ON THE 2012+ MODELS FOR THE ISSUE. I AM WONDERING WHY THERE IS NOT A RECALL ON THE 2009 MODEL THAT I HAVE? AFTER EXTENSIVE RESEARCH, IT APPEARS THAT THIS IS A VER COMMON PROBLEM WITH THE 2007-2009 MODELS AS WELL. THIS ISSUE IS INCREDIBLY DANGEROUS, AND HAS NEARLY CAUSED ME TO BE IN AN ACCIDENT NUMEROUS TIMES. BEING MY ONLY MODE OF TRANSPORTATION, I HAVE NO CHOICE BUT TO DRIVE IT. WHY HAS JEEP NOT ISSUED A RECALL FOR ALL YEARS, IT CLEARLY AFFECTS MORE THAN JUST 2012+ VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066591February 2, 2018
POWER TRAIN
THIS VEHICLE IS A MANUEL TRANSMISSION 2012 JEEP PATRIOT 4X4 PURCHASED IN FEBRUARY 2017 FROM CARMAX WITH A LITTLE LESS THAN 37,000 MILES ON IT. IN LATE DECEMBER 2017 / EARLY JANUARY 2018 I BEGAN TO HEAR/FEEL A 'WHIRRING' SOUND WHEN THE TRANSMISSION WAS ENGAGED, THE SOUND CEASED WHEN THE CLUTCH WAS DEPRESSED. I TOOK IN FOR REPAIR WITH THE CLUTCH BEING REPLACED. THE ISSUE WAS NOT CORRECTED, THE CLUTCH NOT BEING THE ISSUE. WITH A NEW CLUTCH THE PROBLEM WAS THEN DETERMINED AS A INTERNAL TRANSMISSION PROBLEM. A DIAGNOSTIC WAS PERFORMED BY LOCAL DEALER FRED FREDERICK CHRYSLER. THE CONCLUSION WAS A FAILURE/ISSUE OCCURRING IN THE FRONT TRANSMISSION BEARING AREA. I HAVE DRIVEN THIS JEEP LESS THAN 18,000 MILES; IT HAS LESS THAN 55,000 MILES ON IT! TRANSMISSIONS SHOULD NOT BE FAILING AT THIS POINT. THIS IS A KNOWN ISSUE WITH 2012 JEEP PATRIOT'S. AS OF JANUARY 2018 THERE ARE 196 COMPLAINTS WITH MORE THAN HALF, 104, DEALING WITH ENGINE OR POWER TRAIN PROBLEMS, ON JUST THE NHTSA WEBSITE ALONE. FAILURES HAVE OCCURRED WITH AS LITTLE AS 20,000, 26,000, OR 30,000 MILES. MANY ALSO OCCURRING IN THE MILEAGE AREA OF MY VEHICLE (54,500) WITH FAILURES AT 47,000, 50,000. THERE HAVE BEEN NO RECALLS OR INVESTIGATIONS INTO THIS PROBLEM. I FILED A COMPLAINT WITH JEEP / CHRYSLER. I WAS TOLD BY MY CASE MANAGER, 'THERE IS NOTHING WE CAN DO (OR WILL DO) TO HELP YOU'. HE WENT ON TO SAY; 'IT'S A BUSINESS DECISION (BY JEEP / CHRYSLER)' THIS ISSUE NEEDS TO BE ADDRESSED BY JEEP / CHRYSLER, CORRECTED, AND JEEP OWNERS COMPENSATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066596February 2, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING 45 MPH ON AN INCLINE, THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO COAST SAFELY OFF OF THE ROADWAY. THE VEHICLE WAS TOWED TO HERITAGE CHRYSLER JEEP DODGE RAM PARKVILLE (9219 HARFORD RD, PARKVILLE, MD 21234, (866) 492-8843) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066658February 2, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL- 3 DASH LIGHTS ON ETC, MIL, AND ESC ACTIVATIONAL MALFUNCTION INDICATOR LIGHT ON- CAR MAKES SPUTTERING LOUD NOISE AND STALLS/TURNS OFF QUICKLY AFTER STARTING. CAR WILL NOT ACCELERATE AND IS JERKING/HARD TO PRESS BREAKS. FEELS DANGEROUS LIKE CAR IS GOING TO SHUT OFF AT ANY MOMENT. THIS STARTED LAST NIGHT WHEN 3 LIGHTS APPEARED ON DASH BUT CAR SOUNDED NORMAL. SHORTLY AFTER IT SHUT OFF AND HAS GONE DECREASINGLY DOWN HILL.THIS SOUNDS LIKE A RECALL ISSUED FOR JEEP PATRIOTS BUT DOES NOT COVER MY VIN NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065977January 30, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE HABITUALLY WILL STALL WHILE DRIVING. IT SEEMS TO BE RELATED TO GETTING IT FUELED UP. I CANNOT GET ANY SUPPORT FROM THE DEALER REGARDING THE ISSUE, AND IT SEEMS TO BE A COMMON PROBLEM WHEN LOOKING ON VARIOUS JEEP PATRIOT FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065613January 29, 2018
POWER TRAIN
WE OWN A 2015 JEEP PATRIOT, BOUGHT USED IN 2016. IT NOW HAS ABOUT 75,000 MILES ON IT AND HAS SERVED US WELL. THAT IS, UNTIL THE BEGINNING OF DECEMBER. MY HUSBAND HEARD AN ODD SQUEAKING SOUND IN THE REAR, AND TOOK IT TO OUR LOCAL MECHANIC (WHO IS SAE CERTIFIED, AND HAS WORKED AS A SERVICE MANAGER FOR BOTH CHRYSLER AND FORD) THINKING THAT MAYBE WE JUST NEEDED MORE BODY CLIPS ON THE BUMPER. AFTER DRIVING IT AROUND THE BLOCK THE MECHANIC THOUGHT IT SOUNDED MORE LIKE WORN SHOCKS, SO THEY PUT IT UP ON THE RACK. GOOD THING WE DIDN'T WAIT MUCH LONGER TO BRING IT IN, BECAUSE THE LEFT REAR AXLE WAS BREAKING LOOSE FROM THE FRAME THE WELDING WAS STILL INTACT, BUT RIGHT BESIDE THE WELDING IS A LARGE BREAK. AND OF COURSE, SEVERAL OTHER PARTS ARE BROKEN AS WELL. NEITHER MY HUSBAND NOR THE MECHANIC SAW ANY SIGNS OF IMPACT ANYWHERE DOWN THERE. THERE WERE NO LARGE DENTS, MARKS, PROTRUDING OR BULGING METAL MEMBERS OF THE VEHICLE'S FRAME, BENT OR CONTORTED AXLE MEMBERS OR TWISTED OR TORN PARTS OF THE CHASSIS. NEITHER DO WE HAVE ANY RECOLLECTION OF RUNNING OVER ANYTHING, OR BEING HIT BY SOMETHING. OUR MECHANIC'S TAKE AWAY WAS THAT THIS WAS A FACTORY ISSUE AND NEEDED TO BE HANDLED BY JEEP. BUT NEITHER THE DEALERSHIP NOR JEEP CUSTOMER SERVICE ARE HELPING. THIS SHOULD STILL BE COVERED BY THE POWER TRAIN WARRANTY. BUT THEY WON'T TAKE RESPONSIBILITY FOR IT. MY BIGGEST CONCERN IS THAT THIS IS NOT GOING TO BE THE ONLY JEEP PATRIOT THAT THIS HAPPENS TO. IF THIS IS INDEED A FACTORY OR MATERIAL DEFECT, THEN SOMEWHERE DOWN THE ROAD SOMEONE ELSE WILL HAVE THIS HAPPEN AND THEY MIGHT NOT BE SO FORTUNATE AS TO DISCOVER IT BEFORE THE AXLE DOES FALL OFF AND CAUSE INJURY OR FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065752January 29, 2018
FUEL/PROPULSION SYSTEM
WHEN MY DAUGHTER FILLS THIS CAR UP WITH GAS, IT WILL STALL WHEN SHE IS AT STOP SIGNS/LIGHTS WHEN IDLING. IT HAS HAPPENED WHILE SHE WAS TRYING TO MAKE A TURN. THIS IS SO DANGEROUS. I HAVE SEEN THAT THIS IS A KNOWN PROBLEM WITH THE ROLL OVER SENSOR IN THE GAS TANK, AND IT NEEDS TO BE A MANUFACTURER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064963January 25, 2018
FUEL/PROPULSION SYSTEM
WHEN FILLING GAS TANK, PUMP TURNS OFF AFTER EVERY 1/4 GALLON OF GAS, DUE TO FAULTY INTEGRAL GAS TANK VENT VALVE. OCCASIONALLY RESULTING FROM OVER FILL AND SPILLING GAS ONTO GROUND. THIS IS A COMMON PROBLEM WITH THIS MODEL OF JEEP THAT NO AMOUNT OF MAINTENANCE COULD PREVENT. JEEP'S RESPONSE TO MY COMPLAINT WAS TO REMIND ME MY VEHICLE WAS OUT OF WARRANTY, BUT SHOULD I HAVE IT REPAIRED [$600 TO $1000 FOR NEW GAS TANK AND CONDENSER] TO SAVE THE RECEIPT IN CASE THERE IS A FUTURE RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064702January 24, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 30 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. IN ADDITION, THE VEHICLE DECELERATED TO 15 MPH AND FAILED TO ACCELERATE BEFORE STALLING. THE VEHICLE WAS ABLE TO RESTART. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,898.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064436January 23, 2018
FUEL/PROPULSION SYSTEM
VEHICLE WILL SHUT OFF AND STALL AFTER REFUELING. HAPPENS SHORTLY AFTER VEHICLE HAS BEEN TURNED ON. THIS HAS HAPPENED MULTIPLE TIMES: SOMETIMES WILL STALL AT THE GAS STATION, SOMETIMES WHILE WAITING AT A STOP LIGHT AFTER LEAVING THE STATION, OR SOMETIMES WHILE DRIVING. ALWAYS AFTER REFUELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063889January 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHILE I WAS DRIVING ON A CITY STREET ALL THE LIGHTS ON THE DASHBOARD CAME ON AND IMMEDIATELY STARTED TO TO STALL AND WOULDN'T DRIVE PAST 15MPH..LUCKILY I WAS ABLE TO DRIVE INTO A WENDYS PARKING LOT WHEN IT STALLED COMPLETELY..AFTER IT STALLED COMPLETEY I SHUT OFF THE ENGINE AND TRIED TO START IT UP AGAIN NOTHING HAPPENED WOULDN'T TURN ON AND JUST MADE A CLICKING NOISE..THIS IS THE SECOND TIME THIS HAS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063155January 16, 2018
UNKNOWN OR OTHER
I HAVE NOT EVEN HAD THE VEHICLE A WEEK YET. THE ENGINE HAS DIED ON ME TWICE. ONCE WHILE DRIVING 40 MPH GOING TO WORK ON A DARK TWO LANE ROAD. NO WARNING LIGHTS, NO SOUNDS - JUST ALL OF THE SUDDEN I WAS NOT MOVING AND I WAS LEFT IN THE MIDDLE OF THE ROAD. I WASN'T EVEN ABLE TO COAST TO THE SIDE. THE SECOND TIME I WAS STOPPED AT A LIGHT AND IDLING. THE ENGINE DIED. AGAIN, NO WARNING LIGHTS OR ANYTHING. ON 3 INSTANCES THE ENGINE WILL TURN OVER BUT NOT CRANK. IT STARTS AFTER SEVERAL TRIES. THE VEHICLE IS A PREVIOUSLY OWNED WITH JUST UNDER 11,000 MILES ON IT. I AM CONCERNED ABOUT DRIVING IT NOW. IF IT DIES WHILE ON THE INTERSTATE THEN I COULD GET INTO A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062821January 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ETC AND ENGINE LIGHT REMAINS ON WHEN RUNNING. LIGHT FLASHING ON AND OFF THE VEHICLE STALL AND REDUCED PERFORMANCE,AN ELEVATED/ROUGH IDLE AND VEHICLE STALL AND HAVE NO SPEED AND HAVE PULL OVER IN TRAFFIC. THE 2015 ONLY HAVE 3500 MILES SHOULD NOT BE HAVING A SAFETY ISSUE I COULD HAVE GOT RUN OVER BY THE INCOMING HIGHWAY TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062683January 14, 2018
FUEL/PROPULSION SYSTEM, STEERING
AFTER EVERYTIME I FILL THE FUEL TANK FULL OF GASOLINE. AFTER DRIVING CAR FROM STATION, APPROXIMATELY .25 MILE TO 1 MILE AWAY. THE ENGINE WILL BUCK/SHUTTER AND STALL WHILE IN MOTION AT APPROXIMATELY 10-25 MILES PER HOUR. THE ENGINE EXPERIENCES EXTREME LOSS OF POWER WITH VIOLENT BURSTS OF POWER. THESE INCIDENTS LAST TEN SECONDS IN DURATION. WHEN ATTEMPTING TO MERGE ON TO HIGHWAY, WITH HEAVY TRAFFIC, THIS CAN CAUSE QUITE A BIT OF STRESS. THIS ONLY HAPPENS AFTER THE FUEL TANK IS FILLED FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062558January 13, 2018
AIR BAGS
MY AIRBAG HAS BEEN ON FOR ABOUT A MONTH NOW AND I CALLED THE JEEP DEALERSHIP CLOSEST TO ME AND THEY SAID THAT MINE SPECIFICALLY IS NOT COVERED UNDER THE RECALL. WE SHOULDN'T HAVE TO BE PAYING HUNDREDS OF DOLLARS WHEN MORE THAN ONE MODEL IS AFFECTED AND I HAVE NOT GOTTEN IT FIXED YET DUE TO NOT HAVING THE FUNDS. IT GOES ON AND OFF THROUGHOUT THE DRIVE. IT WILL ALWAYS COME ON WHEN I START THE JEEP AND THEN SOMETIMES IT FLASHES ON AND OFF AND THEN GOES OFF FOR A MILE AND COMES BACK ON.THE CODE COMING UP ON OUR READER IS A BAD SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062437January 12, 2018
FUEL/PROPULSION SYSTEM
THE VEHICLE IS STATIONARY AND MOTOR TURNED OFF. IT IS NEXT TO IMPOSSIBLE TO FILL THE FUEL TANK WITH GASOLINE. IT MUST BE DONE EXTREMELY SLOWLY OR GASOLINE COMES BURSTING OUT EVERYWHERE. THE LOCAL DEALER ATTRIBUTES IT TO A CHECK VALVE WHICH IS INSIDE THE GAS TANK AND WHEN BROKEN WILL NOT ALLOW AIR INTO THE TANK WHEN FILLING WITH GAS. THIS IS A DESIGN FLAW WITH CHRYSLER VEHICLES, AND QUITE DANGEROUS. IT IS ALSO COMMON FOR VEHICLES WITH THIS PROBLEM TO STALL WHEN IN MOTION, ANOTHER VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062040January 10, 2018
UNKNOWN OR OTHER
JEEP STALLS RANDOMLY, HAS HAPPENED WHILE STOPPED, AND WHILE DRIVING. THIS HAS HAPPENED ON 4 DIFFERENT OCCASIONS. ON ANOTHER OCCASION VEHICLE LOST POWER DRIVING, AS IF IT WERE GOING TO STALL, BUT AFTER ABOUT A MINUTE REGAINED POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061135January 8, 2018
FUEL/PROPULSION SYSTEM
CAR GRADUALLY STOPPED TAKING GAS. IT WOULD CLICK OFF AND NOT ALLOW ADDITIONAL GAS TO BE PUT IN. INITIALLY THIS WAS AT HALF A TANK, THEN A QUARTER, THEN BEFORE I COULD EVEN GET THE GAS LIGHT OFF. THE CAR WAS EVALUATED BY THREE DIFFERENT MECHANICS, ALL WHO CONFIRMED IT WAS A GAS TANK ISSUE IDENTICAL TO RECALL M11. THIS ISSUE ALSO EFFECTS THE SAFETY FUNCTION WHICH KEEPS THE TANK FROM CATCHING ON FIRE IN THE EVENT OF A ROLLOVER ACCIDENT. WE CONTACTED JEEP MULTIPLE TIMES, BUT WERE TOLD THAT THIS RECALL INCLUDES CARS MANUFACTURED AS LATE AS JANUARY 2012 BUT DOES NOT INCLUDE MY CAR WHICH WAS MANUFACTURED IN FEBRUARY 2012. JEEP REFUSED TO LOOK INTO THE ISSUE FURTHER BECAUSE THE CAR WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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