Jeep Patriot Complaints

3,365 consumer complaints on file.

#11218444June 7, 2019
POWER TRAIN
I WAS DRIVING AND HEARD A NOISE I TOOK MY VEHICLE TO THE DEALERSHIP THEY SERVICED IT AND THREE DAYS LATER THE NOISE CAME BACK A WHINING NOISE. ALL OF A SUDDEN IT DIDN'T WANT TO MOVE FORWARD THE WHINING INCREASED, THEN THE OVERHEATED WARNING LIGHT CAME ON, THEN INABILITY TO ACCELERATE. FINALLY THE TRANSMISSION LIGHT CAME ON. I TOOK IT BACK TO THE DEALERSHIP THEY CALLED THE WARRANTY PEOPLE AND I WAS TOLD BECAUSE I DIDN'T DO EVERY MAINTENANCE SUGGESTIONS THEY WILL NOT HONOR THE LIFETIME WARRANTY ON THE PART. THIS HAPPENED WITH NO PRIOR WARNING FROM THE SERVICE OF THE VEHICLE OR PERFORMANCE OF THE VEHICLE. I FEEL THIS WARRANTY SITUATION IS A SCAM AND THEY SHOULD BE HELD LIABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218470June 7, 2019
STRUCTURE:BODY
THE PLASTIC PART THAT HOLDS THE DRIVER SIDE MIRROR IN THE HOUSING BROKE AND MADE MIRROR UNUSABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218487June 7, 2019
UNKNOWN OR OTHER
IN AUGUST OF 2018 I HAVE MY CAR IN THE DEALERSHIP GETTING A REAR WHEEL BEARING, CV AXLE CHANGED OUT. THIS YEAR I HAD IT IN THE DEALERSHIP AGAIN FOR THE SAME ISSUE BUT DIFFERENT REAR WHEEL BEARING. DEALERSHIP INFORMED ME THEN THAT MY VEHICLE CROSS MEMBERS & SUB FRAME IN BOTH FRONT & REAR NEEDED TO BE REPLACED AND QUOTED ME ACCORDINGLY. I FEEL THAT THE SUB FRAMES & CROSS MEMBERS HAVE BEEN RUSTY SINCE I PURCHASED THE VEHICLE USED FROM THIS DEALERSHIP IN 2015. WHEN I FOUND INFORMATION ON THE X69 EXTENDED WARRANTY FOR THIS EXACT RUST ISSUE, I FEEL THAT I HAVE BEEN TAKEN A FOOL THAT THE DEALERSHIP NEGLECTED TO ALERT ME IN 2018 WHEN MY WARRANTY EXPIRED AT THE END OF THE YEAR, JUST TO BRING IT UP AGAIN IN 2019 TO MAKE A BUCK. I CONTACTED CHRYSLER AS WELL (6-3-19). THEY FEIGNED THEIR VIP SYSTEM WAS DOWN AND COULDN'T LOOK UP DEALERSHIP INFO??? THEY SAID THEY WOULD CALL ME BACK AND EVEN HAD MY CONTACT INFORMATION ON HAND (HOW CAN THEY HAVE THAT INFO JUST FROM ME NAME OR VIN?) CHRYSLER STILL HASN'T CALLED ME BACK. I AM PISSED ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218241June 6, 2019
SEATS
WHEN ARRIVING ON SATURDAY 6/1/2019 AT HOME WE PARKED OUR VEHICLE IN THE GARAGE AND WHEN WE SHUT THE DOOR WE HEAR A LOUD POPPING SOUND. NOT KNOWING WHAT IT WAS WE INSPECTED THE OUTSIDE OF THE CAR AND THEN IN THE INSIDE WE NOTICED THAT THE DRIVER'S SIDE HEADREST HAD COME APART. I TOOK IT INTO THE DEALERSHIP AND THEY HAD INDICATED THAT THE HEADREST HAD DEPLOYED DUE TO THE CLIPS INSIDE BREAKING AND THAT I WOULD NEED TO PAY $535 TO GET IT REPAIRED. I THOUGHT THAT SAFETY EQUIPMENT OF THIS NATURE WAS SUPPOSED TO BE COVERED, AS IF A AIR BAG HAD FALSELY DEPLOYED THAT WOULD BE COVERED. I WOULD THINK THAT THIS WOULD BE A MAJOR INCIDENT AS WHAT WOULD OF HAPPENED IF WE WERE DRIVING THE VEHICLE OR WORSE YET WHAT IF ONE OF OUR KIDS WERE DRIVING AND WHAT HAPPENS IF THE PASSENGER SIDE HEADREST DEPLOYS AT ANY GIVEN TIME. I BELIEVE THAT THE MANUFACTURE SHOULD REPLACE THEM AT NO COST AND THERE SHOULD BE A RECALL ON THESE AS MANY MORE INCIDENTS OF THIS NATURE HAVE BEEN REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218318June 6, 2019
UNKNOWN OR OTHER
5 / 6 MONTHS BACK COLD DAY --2 F TEMP ELECTRONIC THROTTLE CONTROL LIGHT CAME FOR 2 MIN AND THEN NEVER CAME BACK TILL THIS WEEK MONDAY 3 & TUESDAY 4, 2019 . WHILE I WAS DRIVING AT 55 MILES ON HIGHWAY 6 FROM HOME TO OFFICE . CERTAINLY ENGINE LOST POWER I WAS WORRIED CAN HIT OTHER VEHICLES ON THE ROAD . I MY JEEP ON 1/3/2015 HAVE ONLY 20217 MILES . THEN YESTERDAY I TOOK MY BAXTER JEEP DEALER 17950 BURT STREET OMAHA NE 68118 .. THEY DID COVER MY REPAIR AND PARTS REPLACEMENT COST UNDER JEEP WARRANTY . THEY CHARGE MY $ 716. 63 BAXTER REPLACED CPC 68420395AB T/BODY -KIT & 4884551AA GASKET -THROTTLE BODY $631.31 PLUS TAX TOTAL $ 716.63 THEY CHARGED FROM ME. I FEEL JEEP SHOULD BE CHECKED FOR RECALL AND MY EXPENSES PLEASE BE GIVEN BACK TO ME AS SOON AS POSSIBLE. AS THIS WAS NOT MY MISTAKE . ITS JEEP COMPANY SHOULD MAKE ASSURE THIS JEEP NOT HAVE THIS DEFECTIVE AGAIN IN ANY OTHER VEHICLES ON THE ROAD. EVERY MUST BE SAFE WHILE DRIVING ON THE ROAD . I CAN NOT TAKE THAT RICK FOR MY LIFE AND LIFE OTHER DRIVER WHILE DRIVING . PLEASE RECALL ALL JEEP AS OF MY MODEL . AND CHECK THESE DEFECT FREE UNDER RECALL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218110June 5, 2019
VEHICLE SPEED CONTROL
MY JEEP HAS 44000 MILES ON IT, WHILE OUT OF TOWN CAMPING MY JEEP JUST STARTED SHUTTING OFF, AT ALL SPEEDS WITH NO WARNING. THIS IS VERY SCARY WITH SMALL CHILDREN IN THE CAR. I MANAGED TO GET MY JEEP TO A JEEP DEALERSHIP, WHO TOLD ME MY THROTTLE CONTROL BOX FAILED !!!!! AT 44000 THOUSAND MILES!! $$$$1200.00 LATER AND 8 HOURS I WAS ON MY WAY AGAIN, BUT THE VERY NEXT DAY I STARTED HAVING THE SAME ISSUE SO FAR ITS HAPPEN TWICE AGAIN. THE PART I FIND STRANGE IS THAT THIS SAME THING HAPPEN TO THE LADY SITTING NEXT TO ME AT THE DEALERSHIP, SO SOMEONE PLEASE TELL ME WHY THIS WOULD HAPPEN TO A NEWER JEEP WITH LOW MILLAGE, BOTH MYSELF AND THE OTHER LADY ARE GRANDMAS AND NOT OUT 4 WHEELING OR BEING RUFF ON OUR JEEPS. I NEED SOME ANSWERS AND WANT JEEP TO PAY FOR THE REPAIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217907June 4, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
2016 PATRIOT WITH,54,000 MILES. NO MAJOR ISSUES PRIOR. 2 WEEKS AGO HOWEVER, I WAS LEFT STOPPED IN THE MIDDLE OF A HIGHWAY ENTRANCE RAMP, ALMOST REAR-ENDED BY A SEMI AND SIDE SWIPING A CONSTRUCTION SIGN TO AVOID BEING HIT. WHEN ACCELERATING THE ETC SYMBOL (LIGHTENING BOLT) WILL DISPLAY, TRACTION CONTROL ICON AND CHECK ENGINE LIGHT WILL DISPLAY. THE JEEP COMPLETELY STOPS ACCELERATING (HIGHWAY SPEED TO 0 MPH WITHIN SECONDS=DEADLY), IT WILL SHAKE BEFORE JUST DYING. IF I'M LUCKY I'LL MAKE IT TO THE SHOULDER (IF IT HAPPENS TO HAVE ONE). THROUGH GOOGLE RESEARCH, I CAME ACROSS A WAY TO DO A "RESET" (TURN CAR OFF, INSERT KEY AND TURN "ON", PRESS GAS PEDAL SLOWLY, RELEASE SLOWLY, TURN CAR OFF AND THEN RESTART THE ENGINE). DOING THIS TYPICALLY CLEARS THE ICONS AND I'M ABLE TO TRAVEL AGAIN. THIS INTERMITTENTLY HAPPENS, SO YOU NEVER KNOW WHEN YOU'RE POTENTIALLY ABOUT TO BE INVOLVED IN AN ACCIDENT FROM STOPPING IN THE MIDDLE OF THE ROADWAY. WHEN DRIVING ON CITY/TOWN ROADS, IT HAS NOT COMPLETED STOPPED AS STATED ABOVE, BUT WILL "JUMP" WHEN SWITCHING GEARS, THEN THROW THE ETC SYMBOL. IF I LET OFF THE GAS, THE ICON GOES AWAY AND CAR RUNS NORMAL. I TOOK IT TO A MECHANIC 1 DAY AGO AND WAS TOLD TO GET A NEW BATTERY. THE BATTERY WAS CHANGED 1 DAY AGO AND THE ISSUE OCCURRED MULTIPLE TIMES TODAY. THROUGH ONLINE SEARCHES IT APPEARS THIS IS A TERRIBLY COMMON ISSUE THAT JEEP HAS YET TO ADDRESS! SOMEONE IS GOING TO END UP LOSING THEIR LIFE BECAUSE OF THIS MALFUNCTION. THERE APPEARS TO BE NO WAY OF KNOWING THIS IS GOING TO HAPPEN OR ANY PREVENTATIVE MEASURES THAT A TYPICAL PERSON WOULD KNOW TO TAKE TO AVOID THIS DEADLY MALFUNCTION. AS EASY AS IT IS TO JUST TAKE IT TO A MECHANIC, THAT IS NOT FINANCIALLY POSSIBLE FOR EVERYONE AND IN THIS SITUATION NEEDS TO BE ADDRESSED BY JEEP AS IT IS RECURRING ISSUE AND IS DEADLY. NOTHING AS A VEHICLE OWNER WOULD AVOID THIS FROM OCCURRING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11217482June 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS CRANKSHAFT POSITION SENSOR FAILURE, CIRCUIT MALFUNCTION BANK 1, INVALID SKIM KEY, AND AN UNKNOWN CODE APPEARED FOR THE ABS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). MANAHAWKIN CHRYSLER DODGE JEEP RAM (LOCATED AT 500 NEW JERSEY 72 WEST, MANAHAWKIN, NJ 08050) WAS CONTACTED BY PHONE AT 866-834-5922 AND INFORMED OF THE FAILURE. THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217607June 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE RPMS INCREASED FROM 5,000 TO 6,000 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LAUREL CHRYSLER DODGE JEEP RAM (LOCATED AT 1000 EISENHOWER BLVD, JOHNSTOWN, PA 15904) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217377June 2, 2019
STRUCTURE:BODY
THE FRONT AND REAR SUBFRAMES RUST AND CRACK.. IVE SEEN ONLINE WHERE NUMEROUS PEOPLE ARE COMPLAINING ABOUT THIS ISSUE. THIS IS VERY UNSAFE. I WAS JUST DRIVING THE OTHER DAY AND NOW IT SOUNDS LIKE THE WHEEL OR ENGINE IS EITHER FALLING OUT OR BUSTING THROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217244June 1, 2019
ENGINE
THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. THE IS A PROBLEM IDENTIFIED UNDER A RECALL FOR MY VEHICLES MAKE AND MODEL BUT NOT MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217141May 31, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NAPLETON NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 520-8157) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPAIRED THE IGNITION SWITCH AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216962May 30, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL, WHEELS
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216992May 30, 2019
ENGINE
THE VEHICLE STARTED TO DECELERATE AND STALL. IT IS 6 YEARS OLD. IT NEEDS A NEW TRANSMISSION. THIS IS AN OUTRAGE. I HAVE HAD NEW CARS MANY TIMES, DRIVING THEM >175,000 MILES. CHRYSLER NEEDS TO TAKE RESPONSIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210590May 29, 2019
STEERING
POWER STEERING COOLER LINE FAILING AND LEAKING ON EXHAUST AND CATCHING FIRE. WE ARE A LEASING COMPANY AND HAVE 13 OF THESE. ONE HAS ALREADY BURNT TO THE GROUND AND ANOTHER CAUGHT FIRE TODAY BUT WAS ABLE TO BE PUT OUT. WE ARE GROUNDING THE REST OF THESE UNTIL WE FIGURE SOMETHING OUT. *DT *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11210638May 29, 2019
UNKNOWN OR OTHER
MY 2014 JEEP PATRIOT STALLS OUT WHILE DRIVING AND THE ENGINE LIGHT WILL COME ON. WHEN ON THE FREEWAY IT WILL RANDOMLY LOSE ACCELERATION AT 60 MILES/HR AND THE POWER WILL DROP DOWN TO 40 CAUSING ME TO PULL OVER AND RESTART MY VEHICLE. I WAS STATIONARY AT THE TRAFFIC LIGHT AND AS I BEGAN TO TAKE OFF THE CAR WOULD NOT GO OVER 5 OR 10 MILES/HR AND I WOULD HAVE TO IMMEDIATELY RESTART. ONCE I HAVE RESTARTED MY VEHICLE IT WILL START AS IF NOTHING HAPPENED. I WAS ALMOST REAR-ENDED BY SEMI TRUCK ON THE FREEWAY AND SEVERAL OTHER SEVERAL TIMES WITH KIDS AND OTHERS FAMILY MEMBERS IN MY VEHICLE. THIS IS VERY HAZARDOUS TO NOT ONLY MY SELF, BUT ANYONE ON THE ROAD WHILE I AM DRIVING. I HAVE TAKEN MY AUTOMOBILE TO THE SHOP ON SEVERAL OCCASIONS AND THEY ARE UNABLE TO DETERMINE THE PROBLEM ESPECIALLY WHEN THEY CAN NOT DUPLICATE IT ON DEMAND. I HAVE RESEARCHED THIS ISSUE AND THERE ARE SO MANY COMPLAINTS REGARDING THIS SITUATION AND I ONLY PRAY THAT SOMEONE WITH A MORE AUTHORITY WILL TAKE A STANCE AND GET THIS PROBLEM RESOLVED. MEANWHILE, I AM HAVING TO SPEND UNNECESSARY MONEY ON RENTAL CARS, WHILE PAYING A CAR NOTE. THIS IS UNHEARD OF AND I AM PRAYING THAT A LIFE WILL NOT BE LOST DUE TO THIS PROBLEM NOT BEING RESOLVED! MY DATE BELOW IS GIVE OR TAKE BECAUSE I CAN REMEMBER EACH TIME THIS JEEP HAS ACTED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210531May 29, 2019
UNKNOWN OR OTHER
THE CAR HAS A TENDENCY TO NOT START WHEN IT'S SUPPOSE TO. IT WAS CHECKED AND STILL HAVE THE PROBLEM. THE VEHICLE ALSO HAS NOISE COMING FROM THE REAR END OF THE CAR WAS SENT TO FIX AND THE NOISE STILL PERSIST BECAUSE OF THE PART THAT THE COMPANY ORDERED IS NOT LUBING. THE VEHICLE ALSO HAVE A NOISE COMING FROM THE FRONT WHEN YOU TURN THE STEERING WHEEL ALL THE WAY TO THE RIGHT. THIS VEHICLE HAS BEEN GIVING ME PROBLEMS EVER SINCE MY 30DAY MARK WAS UP TO RETURN IT. HOWEVER WHEN I RETURN THE DEALER WITH THE ISSUE ITS LIKE HE FELT LIKE I WAS LYING SO I CAN GET A BETTER VEHICLE. THIS VEHICLE IS STILL GIVING ME PROBLEMS UP TO THIS DAY. I EVEN WENT TO GET HELP FOR THEN TO ACTUALLY FIX THE CAR AND MY CASE WAS THROWN OUT THE WINDOW LIKE IT DID NOT MATTER. I AM STILL PAYING FOR THIS VEHICLE MONTHLY AND I FEEL LIKE I DID NOT GET TO ENJOY MY VEHICLE BEFORE IT STARTED TO GIVE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210549May 29, 2019
POWER TRAIN
CVT TRANSMISSION OVERHEATING FAILURE AT 70 TO 75 MPH ON HIGHWAY, CAR SHUT DOWN WITHOUT WARNING AND I WAS FORCED TO PULL OFF TO SHOULDER. IF NO SHOULDER POTENTIAL FATALITY COULD HAVE OCCURRED FROM HIGH SPEED TRUCKS OR CARS UNABLE TO SLOW DOWN THUS CRASHING INTO REAR OF CAR. THIS SITUATION HAS OCCURRED WITH NUMEROUS PATRIOTS DOCUMENTED ON THE INTERNET, AS WELL AS MINE. CHRYSLER REFUSES TO CORRECT THE PROBLEM BY A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210302May 28, 2019
ENGINE, STEERING
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND LOST STEERING ABILITY. IN ADDITION, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SHOULDER. AFTER APPROXIMATELY TWO MINUTES, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS DRIVEN TO HENDRIX JEEP CHRYSLER FIAT (543 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303) WHERE IT WAS DETERMINED THAT THE THROTTLE BODY, SPARK PLUGS, AND AIR FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED TWICE AFTER THE REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AFTER THE LAST FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210351May 28, 2019
ELECTRONIC STABILITY CONTROL (ESC)
TRAVELING 95 NORTH WITH CRUISE CONTROL ON TRAVELING 73 MPH. AFTER ABOUT 15 MINUTES THE ENGINE RACED AS IF I WERE TRYING TO INCREASE MY SPEED. THE VEHICLE SURPASSED 80 MPH. I HAD TO STOMP ON THE BREAK TO DISENGAGE THE CRUSE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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