Jeep Patriot Complaints

3,365 consumer complaints on file.

#11297346January 6, 2020
POWER TRAIN
WHILE RUNNING (CITY OR HIGHWAY) VEHICLE STALLS WHEN POWER REQUEST BY ACCELERATION. SEEMS LIKE A ROUGH NOISE WHEN AUTOMATIC SHIFT CHANGE, LOSING THE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297468January 6, 2020
SEATS
DRIVING STEADILY ON THE HIGHWAY, MY DRIVER'S SEAT HEADREST EXPLODED FORWARD, LAUNCHING MY HEAD FORWARD AND DOWNWARD AWAY FROM THE ROAD, DISORIENTING ME FOR A COUPLE SECONDS. A POWERFUL SPRING COMPLETELY BROKE PLASTIC THAT HELD A PIN BACK, A PIN WHICH IS SUPPOSED TO HOLD THE HEADREST BACK. I AM YOUNG AND A VERY ALERT DRIVER, BUT THIS WAS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297162January 4, 2020
ELECTRICAL SYSTEM, ENGINE
TRIED TAKING MY SIBLINGS TO SCHOOL AND OUT OF NO WHERE IT WOULDN'T START I'VE HAD NO PROBLEMS SINCE I'VE HAD THE VEHICLE AND I TOOK IT TO SEVERAL PLACES AND THEY COULDN'T FIGURE OUT THE PROBLEM THEN FINALLY SOMEONE FIGURED IT OUT SAYING IT'S THE COMPUTER MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296737January 2, 2020
ENGINE, STEERING, UNKNOWN OR OTHER
2015 JEEP PATRIOT HAD A PROBLEM STARTING TWO DAYS PRIOR TO THE EVENT. IT WOULD NOT TURN OVER WHILE PARKED. AFTER WAITING FIVE MINUTES, I TURNED THE KEY AGAIN AND IT STARTED. THEN, TWO DAYS LATER WHILE DRIVING ABOUT 60 MPH ON THE FREEWAY, THE VEHICLE STALLED WHILE I WAS ACCELERATING. FOR THE NEXT 20 SECONDS IT OSCILLATED BETWEEN ACCELERATING AND COASTING WHILE I HELD MY FOOT ON THE GAS PEDAL. AS I COASTED TOWARDS AN UPCOMING OFF-RAMP, I LOST POWER STEERING. ONCE I WAS OFF THE FREEWAY, I HAD TO COAST INTO A PARKING LOT AND HAD THE VEHICLE TOWED TO A CHRYSLER DODGE JEEP RAM DEALERSHIP. THEY RAN THEIR "DIAGNOSTIC TESTS" AND FOUND NOTHING. THEY TEST DROVE THE CAR FOR 10 MILES AND WERE UNABLE TO RECREATE THE ISSUES. THEY UPDATED THE PCM AND TCM AND RAN THEIR COMPUTER DIAGNOSTIC TESTS AGAIN. NOTHING WAS FOUND. I FEEL INCREDIBLY UNSAFE DRIVING MY JEEP PATRIOT NOW. I ESCALATED THE ISSUE TO CHRYSLER CUSTOMER CARE WHO WAS UNABLE TO DO ANYTHING TO HELP ME UNTIL THE PROBLEMS ARE RECREATED AND DOCUMENTED BY A DEALERSHIP. THIS IS A KNOWN PROBLEM WITH JEEPS. 2016 JEEP PATRIOTS WERE RECALLED FOR THIS VERY REASON. WHY IS NOTHING BEING DONE ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296657January 2, 2020
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY 2012 JEEP PATRIOT 4WD 2.4L IS AROUND 106,000 MILES. ABOUT 2 MONTHS AGO, I WAS PUMPING GAS AND I NOTICED IT WAS ONLY PUMPING ABOUT 75 CENTS AT A TIME BEFORE STOPPING. I THOUGHT IT WAS A FAULTY PUMP BUT SOON BEGAN TO REALIZE IT HAPPENED EVERYWHERE! MY CHECK ENGINE LIGHT ALSO COMES EVERY NOW AND THEN, WARNING ME THAT THE CATALYTIC CONVERTER IS FAULTY. SO I FOUND THE RECALLS FOR BOTH OF THESE PROBLEMS WHICH INCLUDE 2012 PATRIOTS, YET THEY SAY MY CAR IS NOT COVERED BY THE RECALL. SERIOUSLY? THE ONLY RECALL THAT IS COVERED FOR MY CAR IS 16V-668 WHICH IS THE OCCUPANT RESTRAINT. WHY ARE THE OTHER PROBLEMS THAT ARE POPPING UP WITH EVERYONE NOT COVERED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292289December 31, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE REFUELING THE VEHICLE, THE FUEL SENSOR INDICATED THAT THE FUEL LEVEL WAS FULL; HOWEVER, WHEN THE FUEL NOZZLE WAS PULLED BACK, THE VEHICLE WAS ABLE TO RECEIVE ADDITIONAL FUEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK'S COUNTRY CHRYSLER JEEP DODGE (767 SW BASELINE ST, HILLSBORO, OR 97123), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE FUEL TANK COULD BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292065December 30, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS IN MOTION AND THE TRANS TEMP LIGHT LIGHT UP AND MY CAR BEGAN TO STALE IN THE MIDDLE OF THE HIGHWAY. I WAS TRAVELING ALONE AND 4 HOURS AWAY . THIS WAS VERY DANGEROUS. I COULD HAVE BEEN HIT BY A PASSING TRUCK. LUCKILY, I WAS IN THE LEFT LANE AND WAS ABLE TO PARK ON THE SHOULDER. I HAD TO SEARCH MY SAFETY MANUAL TO UNDERSTAND WHAT WAS HAPPENING. I HAD TO WAIT OVER 30 MINS FOR THE LIGHT TO DISENGAGE AND DRIVE 55 ON THE HIGHWAY. I TOOK IT TO THE SHOP AND THERE WAS NO SIGNS. I DID A GOOGLE SEARCH AND REALIZED THIS IS A COMMON ISSUE WITH THE JEEP PATRIOTS. I HAVE HEARD HORROR STORIES OF FAMILIES WITH LITTLE KIDS BEING STRANDED. PLEASE PROVIDE SOME SORT OF RESOLUTION TO THIS EVENTUALLY COSTLY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291821December 29, 2019
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
WHEN A PERSON SITS DOWN AND BUCKLES UP ON THE FRONT PASSENGER SEAT THE SEAT BELT SENSOR CHIMES. IT DOESN'T MATTER IF THE ENGINE IS OFF/ON OR IN MOTION WHEN THE SEAT BELT IS BUCKLED THE SEAT BELT CHIME WILL GO ACTIVATE. THE PASSENGER SEAT BELT SENSOR IS MALFUNCTIONING. THE SEAT BELT SIGNAL GOES OFF RANDOMLY WHEN A PASSENGER IS RIDING WHILE WEARING THE SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291937December 29, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
THE PARTRIOT RANDOMLY STALLS WHILE TRAVELLING AT ANY SPEED. THE ENGINE SHUTS OFF AND CAR HAS TO COAST TO A STOP. IT IS EXTREMELY DANGEROUS AND ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED. MULTIPLE MECHANICS AND THE JEEP DEALERSHIP HAVE NO CLUE AS TO HOW TO FIX THE PROBLEM. ONLINE RESEARCH SHOWS THIS IS A MAJOR ISSUE FOR MANY JEEP OWNERS, NOT JUST PATRIOTS. JEEP / CHRYSLER HAS A MAJOR ISSUE AND WILL NOT ACKNOWLEDGE OR ADDRESS IT. IF THEY REFUSE TO DO ANYTHING, THEY SHOULD BE PREPARED TO PAY FOR THEIR LACK OF ADDRESSING THIS CRITICAL ISSUE. IT TAKES LESS THAN A MINUTE TO SEARCH AND SEE HOW MANY PEOPLE ARE AFFECTED WITH ENGINE STALLING ISSUES WITH JEEP AUTOMOBILES. I HOPE THE NHTSA WILL CONDUCT A THOROUGH REVIEW OF THESE ISSUES AND FORCE MORE ATTENTION TO BE GIVEN TO THE SERIOUS ISSUE. I BOUGHT THIS CAR FOR MY DAUGHTER AND NOW WE CAN'T LET HER DRIVE IT BECAUSE IT IS TOO DANGEROUS. WE HAVE SPENT OVER $2K TRYING TO ADDRESS THIS ISSUE. THERE ARE NO RECALLS OR OTHER ASSISTANCE THAT JEEP CAN OR WILL OFFER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11291431December 27, 2019
UNKNOWN OR OTHER
I DROVE. TH JEEP TO THE BACK OF MY PROPERTY ON MY WAY BACK TO THE HOUSE I GOT STUCK. I KNEW I COULDNT GET UNSTUCK WITHOUT HELP SO I WENT TO MY HOUSE. UPON MY RETURN THE NEXT MORN I RRALIZED TH JEEP CAUGHT FIRE AND BURNED COMPLTELY UP. I GOT STUCK ABOUT 930/10 PM RETURNED BACK TO JEEP AT 6 AM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11291496December 27, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR JUST STOPPED WORKING IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING 55 MPH!!. IT JUST DIED. LUCKILY 3 STRANGERS PUSHED ME TO SAFETY. IT STARTED WORKING SOON AFTERWARD ONLY TO GET STUCK IN THE MIDDLE OF THE ROAD AGAIN. IT WAS TOWED TO MY MECHANIC AND DIAGNOSED THAT THE CRANKPOSTITION SENSOR IS BAD. IT IS RECALLED ON OTHER 2016 JEEP PATRIOTS BUT NOT COVERED ON THIS ONE. IT WAS MANUFACTURED BEFORE THE RECALL. I HOPE YOU WILL CONSIDER INCLUDING THIS CAR UNDER THE RECALL. MY DAUGHTER WAS DRIVING THE CAR AND SHE COULD HAVE BEEN SERIOUSLY INJURED. THE ABRUPT STOPPING OF THIS VEHICLE ON A HIGHWAY IS A SERIOUS SAFETY HAZARD. I AM SO THANKFUL THAT SHE WAS NOT INJURED BUT IT COULD HAVE BEEN SO MUCH WORSE. WE HAD NO IDEA WHAT WAS WRONG WITH THE CAR AND AM UPSET TO KNOW THAT THIS FAULTY SENSOR CAUSED THIS TO HAPPEN. IT SHOULD BE RECALLED TO PREVENT POSSIBLE INJURY TO OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291522December 27, 2019
UNKNOWN OR OTHER
I GOT STUCK ON MY PROPERTY. UPON MY RETURN THE JEEP CAUGT FIRE AND. BURNED COMPLETLY DOWN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11290838December 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) AT MAJOR WORLD CHRYSLER DODGE JEEP RAM (50-30- NORTHERN BLVD, LONG ISLAND CITY, NY 11101, (844) 349-2128). THE CONTACT STATED THAT THE REPAIR DID NOT CORRECT THE FAILURE WITH THE CAMSHAFT SENSOR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY WHEN ATTEMPTING TO DRIVE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE TECHNICIAN INFORMED THE CONTACT THAT THE REPAIR WAS REMEDIED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER IF THE FAILURE SHOULD RECUR. THE MANUFACTURER PROVIDED CASE NUMBER: 71595328. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291006December 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
VEHICLE STALLS AND POWER STEERING FAILS AFTER FILLING GAS TANK. THIS HAPPENS EITHER IMMEDIATELY, OR A FEW MILES AWAY REGARDLESS OF SPEED. VEHICLE WILL ABRUPTLY AND VIOLENTLY BUCK, THEN STALL MINIMUM OF TWO TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290679December 22, 2019
POWER TRAIN
TRANSMISSION IS WINDING AND JUDDERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290597December 21, 2019
STRUCTURE:BODY
I HAD AN INSPECTION DONE AND WAS TOLD MY JEEP IS NOT SAFE TO DRIVE! THE SUBFRAME AND CROSSMEMBER IS TRASH AND COULD CAUSE AN IMMEDIATE ACCIDENT AT ANY GIVEN MOMENT. I WENT TO CHRYSLER DEALERSHIP AND THEY TOLD ME MY WARRANTY EXPIRED IN JUNE 2019 A FEW MONTHS AGO. PLEASE RECALL THIS SO IT CAN BE FIXED AND LIVES ARE NOT AT STAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290194December 19, 2019
STEERING, SUSPENSION, WHEELS
MECHANIC INSPECTED AS PART OF POTENTIALLY BUYING THE VEHICLE. I HAD EXPRESSED CONCERN OVER HOW IT WAS DRIVING. BALL JOINT IS BAD. I RESEARCHED ONLINE AND SAW A LOT OF ISSUES WITH THIS AND WAS HOPING THAT A SAFETY RECALL WAS IN PLACE FOR IT! (I DID FIND A WARRANTY EXTENSION FOR THE SUBFRAME, AND IT IS STILL GOOD -- SO IT MIGHT BE WORTH BUYING IF SAFETY ISSUES ARE FIXED.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289831December 18, 2019
AIR BAGS
TWO YEARS AGO I HAD NIELSEN JEEP IN EAST HANOVER, NJ PERFORM THE AIR BAG RECALL. MY JEEP PATRIOT HAD 100,000 ON IT. I NEVER HAD THE AIR BAG LIGHT COME ON. IMMEDIATELY AFTER THEY DID THE RECALL, THE AIR BAG LIGHT WOULD COME ON AND OFF. I RETURNED THE JEEP TO THEM THREE TIMES AND THEY STATED THAT THEY CORRECTED THE PROBLEM, I JUST BROUGHT JEEP IN ON 12/18/19 AND THEY SAID I NOW NEED A NEW PASSENGER SIDE AIR BAG AT A COST OF $1,800.00! THEY CHARGED ME $150.00 TO DIAGNOSE THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289886December 18, 2019
SUSPENSION
WHAT HAPPENED: WHILE DRIVING AT 20 MPH I HEARD A LOUD BANG AND SWERVING OF THE VEHILCE WHICH I THOUGHT WAS A FLAT TIRE. I FOUND THAT THE LEFT REAR WHEEL FELL OFF CAUSING LOSS OF CONTROL OF THE VEHICLE WHICH I WAS ABLE TO STOP WITHOUT CRASHING DUE TO MY EMERGENCY VEHICLE DRIVING WITH THE STATE PATROL. WHEN STOPPED SAW THAT THE WHEEL HAD FALLEN OFF AND THE CONTROL ARM BROKEN. (PHOTO) DIAGNOSIS: NORTH BEND CHEV REPAIRED THE VEHICLE AND FOUND THAT THE LEFT REAR CONTROL ARM HAD SEVERED (PHOTOS) IN HALF DAMAGING THE AXLE. THE THREADS ON THE INSIDE OF THE CONTROL ARM APPEAR TO BE WORN AWAY. THE DEFECTIVE CONTROL ARM WAS REPLACED WITH A NEW ONE WHICH IS A SINGLE PIECE WITHOUT A DETACHABLE THREADED PART AND THIS PROBLEM SHOULD HAVE BEEN KNOWN BY JEEP. REPAIRS: COST $1392 (BILL ATTACHED). THE RIGHT CONTROL ARM WAS INSPECTED BUT NOT REPLACED WITH THE IMPROVED PART. MY CONCERNS: MINUTES PRIOR TO THIS INCIDENT I HAD DRIVEN DOWN A STEEP CURVING SECONDARY ROAD WHERE THIS WOULD HAVE RESULTED IN COMPLETE LOSS OF CONTROL AND CRASHING AS WELL AS POSSIBLY A COLLISION WITH ONCOMING TRRAFFIC. A MINUTE LATER I WOULD HAVE ENTERED THE INTERDATE AT 60-870 MPH AND A CATASTROPHINC CRASH WOULD HAVE RESULTED, POSSIBLY INVOLVING MULTIPLE VEHICLES. IF THE BROKEN CONTROL ARRM COULD NOT BE IDENTIFIED AS THE CAUSE OF THE CRASH IT WOULD HAVE BEEN CALLED THE RESULT OF AN 84 YEAR OLD MAN DRIVING HAVING A POSSIBLE HEART ATTACK/MEDICAL PROBLEM RATHER THAN A VEHICLE FAILURE. I CONSIDER MYSELF VERY LUCKY THAT THIS HAPPENED AT A SLOW SPEED AT THE PLACE IT HAPPENED. REMEDY: I FEEL THAT THIS IS AN UNDETECTED FAILURE OF THE CONTROL ARM WHICH WOULD NEVER HAVE BEEN DETECTED DURING NORMAL VEHICLE MAINTENANCE INSPECTIONS. I CAN HAPPEN TO ANYONE DRIVING THIS MODEL VEHICLE AND SHOULD BE INVESTIGATED FOR A POSSIBLE RECALL BEFORE SOMEONE'S LIFE IS JEOPARDIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289901December 18, 2019
ENGINE
I HAVE A RECALL ON MY VEHICLE. I KEEP GETTING NOTICES VIA EMAIL AND REGULAR MAIL THAT I NEED TO SCHEDULE AN APPOINTMENT TO GET THIS RECALL FIXED. EVERY TIME I CALL THE DEALER TO GET IT FIXED, I'M TOLD THAT THEY DON'T HAVE PARTS AND DON'T KNOW WHEN THEY'LL BE IN. THEY SAY THEY WILL GIVE ME A CALL WHEN THE PARTS COME IN, THEN I NEVER HEAR BACK FROM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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