Jeep Patriot Complaints

3,365 consumer complaints on file.

#10424333September 8, 2011
SUSPENSION
WHEN HAVING NEW TIRES INSTALLED,I WAS TOLD THAT THERE WAS LOOSENESS AND PLAY IN THE FRONT BALLJOINTS. THIS SEAMS TO BE A PROBLEM THATS NOT UNCOMMON WITH THIS VEHICLE. I FEEL THAT THIS SHOULD BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423992September 6, 2011
UNKNOWN OR OTHER
WHEN I FIRST TEST DROVE MY JEEP, IT LEAKED WATER FROM THE INTERIOR DOME LIGHTS. IT WAS FIXED BEFORE I BOUGHT IT. ABOUT A YEAR LATER, WATER BEGAN POURING OUT OF MY INTERIOR LIGHTS AFTER IT RAINED. I AGAIN HAD IT FIXED. NOW FOR THE THIRD TIME WATER IS AGAIN LEAKING OUT OF MY INTERIOR LIGHTS. I BOUGHT THE VEHICLE BRAND NEW. THIS IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423997September 6, 2011
SUSPENSION
BOTH OUTER TIE ROD ENDS, RIGHT LOWER CONTROL ARM BOTH FAILED AT 45,000 MILES NOT COVERED ON EXTENDED WARRANTY BECAUSE IT WAS NOT TOWED TO THE DEALERSHIP. WAS UNSAFE TO DRIVE AT THE TIME. NEVER BUY A EXTENDED WARRANTY IT COVERS NOTHING IT IS A COMPLETE AND TOTAL RIPOFF. COST $599.18 FOR A PROBLEM THAT THEY KNEW ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422723August 31, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2010 JEEP PATRIOT. THE CONTACT STATED THAT WHILE STOPPED, SNOW SLID ONTO THE WINDSHIELD AND COMPLETELY BLOCKED HIS FIELD OF VISION. THE WINDSHIELD WIPERS WERE NOT STRONG ENOUGH TO REMOVE THE SNOW FROM THE WINDSHIELD. THE CONTACT HAD TO EXIT THE VEHICLE AND MANUALLY REMOVE THE SNOW FROM THE WINDSHIELD IN ORDER TO REGAIN VISIBILITY. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS DURING SNOWY WEATHER CONDITIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422635August 30, 2011
SUSPENSION:FRONT
I AM FROM CANADA AND OWN A 2007 JEEP PATRIOT 4X4. I ONLY USE MY VEHICLE FOR HIGHWAY DRIVING AND NEVER TAKE IT OFF ROAD. I ONLY DRIVE IT WITH CARE. RECENTLY, I BROUGHT MY JEEP TO A DEALERSHIP BECAUSE OF A STRANGE NOISE. THROUGH A SERVICE, IT WAS DETERMINED MY LOWER BALL JOINTS WERE EXCESSIVELY WORN TO THE POINT OF BEING A SAFETY HAZARD. THEY NEEDED TO BE IMMEDIATELY REPLACED IN ADDITION TO THE CONTROL ARMS. THIS COST APPROXIMATELY $1000 CAD. IN READING OVER THE INTERNET, THIS SEEMS TO BE A COMMON MANUFACTURING PROBLEM WITH ISSUES ACROSS THE BOARD. THERE HAS NEVER BEEN A RECALL. THERE IS NO WAY THE BALL JOINTS SHOULD BE NEEDING REPLACEMENT IN A VEHICLE THAT IS ONLY 3 YEARS OLD WITH NORMAL DRIVING USE. HAD I NOT BROUGHT MY VEHICLE IN FOR A SERVICE, THIS WOULD NOT HAVE BEEN DISCOVERED AND WOULD POSSIBLY HAVE LEAD TO A SERIOUS ACCIDENT. JEEP NEEDS TO ADDRESS THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423491August 30, 2011
STRUCTURE:BODY, UNKNOWN OR OTHER
WHEN TURNING CORNERS, VEHICLE WILL DUMP WATER INSIDE FROM THE INTERIOR DOME LIGHT, FRONT AND REAR. THIS CAUSES DRIVER TO BE DISTRACTED. BECAUSE OF THE WATER LEAKING INTO VEHICLE THE HEADLINER GROWS MOLD AND MILDEW. NOT ONLY IS THE MUSTY SMELL TERRIBLE IS CAUSES HEADACHES, SNEEZING, ITCHY WATERY EYES WITCH DISTRACT DRIVER. THE MOLD AND MILDEW CREATES A BIO-HAZARD TO INTO THAT HAS TO BE IN VEHICLE. CHRYSLER DEALER HAS ATTEMPTED REPAIR 11 TIMES BUT VEHICLE STILL LEAKS. UPON INVESTIGATING THIS MODEL OF JEEP APPARENTLY THERE ARE NUMEROUS COMPLAINTS ABOUT WATER LEAKING INSIDE VEHICLE. WATER ALSO POURS DOWN ONTO THE ELECTRONICS INSIDE AND EVERYONE KNOWS WATER AND ELECTRONICS DON'T MIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422269August 27, 2011
SUSPENSION
BALL JOINT REPAIR AT 40K? I JUST TURNED THE 40K MARK ON MY JEEP PATRIOT 2008 WHEN LAST WEEK I BEGAN TO HEAR A NOISE IN THE FRONT PASSENGER SIDE. IT WAS WORSE WITH THE A/C SO I THOUGHT THAT WAS THE PROBLEM. UPON OIL CHANGE, MY MECHANIC TOLD ME IT'S THE BALL JOINTS THAT NEEDED TO BE REPLACED. I HAVE NO WOBBLING OF MY STEERING, BUT HE STATES IT IS A DANGEROUS SITUATION. NOW I READ THAT IT'S A 3 YR 36,000 MILE WARRANTEE SO I FALL OUTSIDE OF THAT. BAD JEEP, BAD! I HAVE HAD MORE BAD LUCK WITH THIS VEHICLE THAN MY COMMANDER WHICH I LOVED. FIX THIS ISSUE! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421019August 22, 2011
ENGINE AND ENGINE COOLING:ENGINE
2011 JEEP PATRIOT DIES RANDOMLY. IT DIES GOING DOWN THE FREEWAY AT 70 OR IT CAN DIE GOING DOWN THE DRIVE WAY. I BOUGHT THE VEHICLE NEW AND PUT APPROXIMATELY 400 MILES ON IT AND IT DIED SEVEN TIMES. IT HAS BEEN IN THE DEALERSHIP SHOP FOR SIX WEEKS TOMORROW. THEY HAVE HAD IT DIE ON THEM NUMEROUS TIMES AND HAVE NOT EVER TOLD ME IT WOULD BE FIXED. THEY SAID IT WAS A SOFTWARE ISSUES. IT WILL QUALIFY FOR THE MISSOURI LEMON LAW. I AM CONCERNED THAT THERE ARE OTHER PATRIOTS OUT THERE THAT WILL DIE. IT IS VERY DANGEROUS AS YOU LOSE POWER STEERING AND BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419987August 18, 2011
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT
2008 JEEP PATRIOT FRONT LOWER BALL JOINTS AND OUTER TIE RODS WERE BAD AFTER 45K MILES (99.9% HIGHWAY MILES). THE LOWER ARMS AND OUTER TIE RODS WERE REPLACED. THE DEFECTIVE PARTS ARE STILL AVAILABLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419710August 16, 2011
STEERING
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE DRIVER WAS UNABLE TO MANEUVER THE STEERING. THE VEHICLE WAS SHUT OFF AND UPON RESTART, THE STEERING OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419509August 15, 2011
STRUCTURE, INTERIOR LIGHTING
JUST BEGAN HAPPENING IN APRIL 2011. REAR CARGO LIGHT COLLECTING WATER AFTER HEAVY RAINS. TOOK IT TO ONE DEALERSHIP AND THEY WERE NOT SUCCESSFUL AT CORRECTING THE PROBLEM. TOOK IT TO ANOTHER DEALERSHIP WHERE THE ISSUE AS SO FAR BEEN CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419499August 15, 2011
SUSPENSION
JEEP PATRIOT (2008) LOWER BALL JOINTS FAILED ON BOTH SIDES. PROBLEM STARTED AT 37,000 MILES. CAR WAS TAKEN TO DEALER, TOLD TO ROTATE TIRES (NO MENTION OF BALL JOINTS). FAILED INSPECTION 3 MONTHS LATER DUE TO BALL JOINTS AND LOWER CONTROL ARMS. COST TO REPAIR OVER $1,000. CAR MUST BE FIXED, BUT JEEP DOES NOT INSURE THAT THE PART WILL NOT FAIL AGAIN. VERY DANGEROUS SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419304August 13, 2011
SUSPENSION:FRONT
ON 08/12/2011 MY WIFE WAS DRIVING FROM CT TO MASS ON THE HIGHWAY TO PICK UP OUR 3 YEAR OLD DAUGHTER AT HER MOTHERS, WHEN SUDDENLY THE JEEP STARTED TO SHAKE. ON 08/13/2011 BROUGHT CAR TO MECHANIC AND HE SAID BALL JOINTS HAD TO BE REPLACED IMMEDIATELY, AND THE CAR WAS UNSAFE TO DRIVE. HE SAID SHE WAS LUCKY THE WHEELS DIDN'T FALL OFF. 08/13/2011 CALLED DEALERSHIP, BRANHAVEN IN BRANFORD, CT AND FOUND A RECALL BUT IT'S VIN NUMBER SPECIFIC, AND DOES NOT MATCH OUR JEEP. DEALER SUGGESTED CALL CHRYSLER DIRECT FOR ASSISTANCE...CHRYSLER SAID THE CAR NEEDS TO GO TO DEALERSHIP TO BE DIAGNOSED. NOW WILL COST MORE MONEY THAT WE DON'T HAVE. THIS SEEMS TO BE A TYPICAL PROBLEM WITH 07 JEEP PATRIOTS, THE CAR IS 4 YEARS OLD WITH LESS THAN 60K MILES..THIS IS NOT AN OFF ROAD VEHICLE. THIS TYPE OF PROBLEM NEEDS TO BE ADDRESSED BY CHRYSLER IMMEDIATELY. FORTUNATELY NO ONE HAS BEEN HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418949August 10, 2011
SUSPENSION, STEERING
OUR VEHICLE HAD BEEN MAKING CREAKING/GROANING NOISES FOR A FEW WEEKS. WE TOOK IT TO PEPBOYS FOR IT'S ANNUAL INSPECTION, WHEN THE MECHANIC DETERMINED THAT BOTH LOWER BALL JOINTS WERE BAD, ALONG WITH THE DRIVER-SIDE OUTER TIE ROD. THE VEHICLE ONLY HAD 20,058 MILES AT THE TIME OF INSPECTION, AND I'VE READ MULTIPLE COMPLAINTS ON VARIOUS WEBSITES AS WELL AS HERE ON SAFERCAR.GOV REGARDING THESE PREMATURE BALL JOINT FAILURES, AND THE RELATED PARTS THAT HAVE SUBSEQUENTLY FAILED. I OPENED A CASE WITH CHRYSLER CUSTOMER CARE, AND AFTER HAVING THEIR OWN PEOPLE INSPECT THE VEHICLE, THEY'VE REPLACED ONLY THE PASSENGER SIDE BALL JOINT AND THE FAILED TIE ROD. AFTER PICKING UP THE VEHICLE (AND PAYING FOR A PORTION OF THE REPAIR SERVICE, WHICH INCLUDED $150 FOR THE 'EXTENDED WARRANTY' CO-PAY AND A $69.95 ALIGNMENT) THE VEHICLE IS STILL MAKING SOME SQUEAKS, INDICATING THAT THE DRIVER-SIDE BALL JOINT MAY ALSO BE FAILING. I GUESS SOMEONE HAS TO DIE BEFORE A SAFETY RECALL IS ISSUED, OTHERWISE THERE'D ALREADY BE ONE BASED ON THE CURRENT LEVEL OF COMPLAINTS. I HOPE THAT THE NHTSA WILL TAKE THE STEPS REQUIRED TO IMPLEMENT A SAFETY RECALL OF ALL MK49 CHASSIS CODE SUSPENSION PARTS (JEEP PATRIOT AND COMPASS, AND DODGE CALIBER) BEFORE THE SUDDEN FAILURE OF ONE OF THESE PREMATURELY FAILING BALL JOINTS CAUSES ANY DEATHS DUE TO WHEEL DISCONNECTION AND LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418361August 10, 2011
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, AN UNKNOWN NOISE WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC SHOP FOR INSPECTION. AFTER INSPECTION, THEY NOTICED THAT THE TIE RODS WERE LOOSE, RESULTING IN THE BALL JOINTS ALSO BECOMING LOOSE. THE MECHANIC REPAIRED THE TIE RODS, BUT NOT THE BALL JOINTS. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 43,000. UPDATED 9/13/11 *CN UPDATED 10/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418170August 9, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 30 MPH THE VEHICLE SUDDENLY STALLED AND ALL THE WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER WAITING A WHILE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418059August 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A LOUD GRINDING NOISE. THE CONTACT ALSO MENTIONED THAT THE FAILURE HAD GRADUALLY GOTTEN WORST AND THE VEHICLE WOULD NOT SHIFT INTO GEAR OR TURN ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 09/19/11 *BF UPDATED 10/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416694August 2, 2011
SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DUE TO THE DESIGN OF THE BALL JOINTS WHERE THERE IS NO GREASE FITTING THE BALL JOINTS FAILED AND CAUSED MASSIVE MISALIGNMENT. THIS ALSO CAUSE TIRES TO GO FLAT DUE TO UNEVEN WEAR AND RUINED THE FRONT SUSPENSION OF THE VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416439August 1, 2011
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THE ACCELERATOR PEDAL ON THE VEHICLE SNAPPED. THE VEHICLE STARTED TO SLOW DOWN AND HE DID NOT REALIZE THAT THE ACCELERATOR PEDAL BROKE. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE ACCELERATOR PEDAL WAS BROKEN. THE BROKEN PEDAL HAD APPROXIMATELY AN INCH OF THE STEM CONNECTED TO THE VEHICLE. THE VEHICLE WAS NOT INSPECTED. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS A SEVERE SAFETY HAZARD, BECAUSE THE ACCELERATOR WAS MADE OUT OF PLASTIC. THE FAILURE AND CURRENT MILEAGE WAS 7,100. UPDATED 9/13/11 *CN UPDATED 2/21/12 *CN ...UPDATED 10/03/12 *BF THE CONSUMER THE STATED THE DEALER WAS MADE AWARE OF THE FAILED AND THE VEHICLE WAS REPAIRED. THE SAME TYPE OF PEDAL ARM WAS USED TO REPAIR THE VEHICLE AS BEFORE. UPDATED 10/09/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416328July 30, 2011
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC, STEERING
2007 JEEP PATRIOT, NEW TIE RODS AT 24,000 MILES, HAD TO CHANGE ALL OF THE DISC BRAKES DUE TO RUST AND CRACKING AT 48,000 MILES, TOLD BY OUR MECHANIC THAT IT WAS UNSAFE TO DRIVE. AT OUR LAST VEHICLE INSPECTION ON 07-01-2011 WE WERE TOLD THAT IT NEEDS NEW BALL JOINTS SINCE THEY WERE CRACKING, THE CAR HAS LESS THAT 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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