Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10776420September 24, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND CAUSED THE VEHICLE TO FISHTAIL INTO THE OPPOSITE DIRECTION. THE CONTACT'S VEHICLE CROSSED OVER TWO LANES AND CAME TO A STOP IN THE CORRECT DIRECTION. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. A POLICE REPORT WAS FILED. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10766483September 21, 2015
SUSPENSION
FRONT LOWER BALL JOINTS WERE BAD...STARTED MAKING VERY BAD CREAKING NOISES...HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766487September 21, 2015
UNKNOWN OR OTHER
FRONT PASSENGER WINDOW GLASS HAS DROPPED DOWN INTO THE DOOR. THE MOTOR STILL MAKES SOUND AS THOUGH IT IS WORKING BUT THE GLASS DOES NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763600September 14, 2015
UNKNOWN OR OTHER
I RECEIVED THE FIRST RECALL AUGUST, 2014. I RECEIVED MANY OTHERS SINCE THEN. CALLED THE LOCAL JEEP DEALER AND WAS TOLD I WAS ON A WAITING LIST. I CALLED FEB., 2015- WAS TOLD 3-4 WEEKS. RECEIVED SAFETY RECALL FROM CHRYSLER RECENTLY INDICATING IF I WAS HAVING PROBLEMS GETTING THE VEHICLE IN TO BE FIXED AND THAT I MAY QUALIFY FOR $100 VISA PREPAID CARD, DUE TO THE WAIT TIME. I AM STILL NOT SCHEDULED TO HAVE FUEL TANK FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763670September 14, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763245September 11, 2015
UNKNOWN OR OTHER, VISIBILITY/WIPER
THE WINDOWS IN MY JEEP ARE FALLING DOWN. IN 2011, EACH WINDOW FELL DOWN. I WOULD PARK MY JEEP AND THE NEXT MORNING THE WINDOW WAS DOWN. I TOOK IT TO THE DEALER AND THEY REPAIRED THE FIRST WINDOW. THEN THE NEXT WINDOW FELL DOWN AND AGAIN THEY REPAIRED THAT ONE. THEY MADE ME WAIT FOR THE NEXT TO WINDOWS TO FALL DOWN ONE AT A TIME AND REPAIRED THEM. NOW MY WINDOWS ARE FALLING DOWN AGAIN. ON 9/6/2015 MY WINDOW FELL DOWN DURING THE NIGHT. I JUST HAD IT REPAIRED ON 9/10/2015. I NOTIFIED DAIMLER CHRYSLER CORPORATION. THEY RESPONDED, THAT UNFORTUNATELY IT WAS MY PROBLEM AND THERE WAS NOTHING THEY COULD DO. IT WILL COST ME 174.43 FOR EACH WINDOW REGULATOR LIFT PLATE TO BE FIXED. I MUST HAVE MY WINDOWS FIXED. I CAN NOT PARK MY JEEP SOMEWHERE AND HAVE THE WINDOWS FALL DOWN. THIS IS A SAFETY ISSUE, I FEEL IT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760783September 1, 2015
AIR BAGS
AIR BAG LIGHT ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759933August 28, 2015
STEERING, AIR BAGS
I HAVE BEEN WAITING OVER 3 MONTHS FOR THE DEALERSHIP TO GET THIS PART. THIS IS A REAL SAFETY ISSUE. WHAT IF I WAS IN AN ACCIDENT? PLEASE, PLEASE GET ME AN ANSWER ON THIS . I CALLED CHRYSLER DIRECTLY AND THEY DO NOT KNOW WHEN THESE PARTS WILL BE IN. I AM AFRAID TO DRIVE MY CAR, BUT MUST GET TO WORK. THANK YOU CLOCK SPRING 68271255AA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759228August 25, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 45 MPH ATTEMPTING TO MERGE OFF THE HIGHWAY, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AT A HIGH RATE OF SPEED. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED BACK INJURIES, WHIPLASH, AND OTHER UNKNOWN INJURIES. THE PASSENGER SUSTAINED BACK INJURIES AND WHIPLASH. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. UPON EXITING THE VEHICLE, A FIRE ERUPTED AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. YEARS AFTER THE FAILURE OCCURRED, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 10/20/15 *BF *CN
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10748924August 15, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AC BEGAN BLOWING HOT ASSUMING IT JUST NEEDED SERVICE TOOK TO MY MECHANIC, HE SAID THE AC LIGHT ON THE BUTTON ON THE DASH WAS ALSO NOT WORKING BUT FREON PRESSURE WAS FINE, TAKE IT TO DEALERSHIP. TOOK INTO DEALERSHIP INFORMED ME THAT IT NEEDS HVAC CONTROL THAT IT HAD GONE OUT CAUSED CLUTCH TO SEIZE AND THEN CAUSED COMPRESSOR TO HAVE A SMALL FIRE. THEY ARE RECOMMENDING REPLACEMENT OF BOTH AT 463 FOR HVAC CONTROL HEAD AND AC COMPRESSOR AT 738 FOR A GRAND TOTAL OF APPROX. 1200 FOR REPAIRS. THIS HVAC SYSTEM HAS BEEN KNOWN TO CATCH FIRE IN THE PASSENGER AREA AND HAS BEEN RECALLED BUT THEY KEEP TELLING ME THAT MY VEHICLE VIN DOES NOT MATCH THE ONES THAT HAVE BEEN RECALLED. THIS COULD HAVE RESULTED IN A DANGEROUS VEHICLE FIRE AND THIS IS MY FAMILY VEHICLE THAT MY 20YR OLD AND 10 YEAR OLD SON OFTEN RIDE IN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10748728August 14, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE THE VEHICLE WAS AT THE DEALER TO BE SERVICED UNDER A MANUFACTURER TOW HITCH RECALL, THE TECHNICIAN STATED THAT THE RECALL REMEDY COULD NOT BE PERFORMED DUE TO SEVERE CORROSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,753.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748265August 12, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT AN AFTERMARKET TOW HITCH WAS PREVIOUSLY INSTALLED ON THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER REFUSED TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747204August 8, 2015
FUEL/PROPULSION SYSTEM
FUEL DISCHARGES OUT OF FUEL FILLER NECK WHILE FUELING. FUEL POURS OUT ALL OVER THE SIDE OF THE CAR AND DOES NOT AUTOMATICALLY SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745337July 31, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND REAR WINDOWS FAILED TO GO UP OR DOWN WHILE USING THE WINDOW SWITCHES. ALSO, THE FRONT PASSENGER SIDE AND REAR WINDOWS MOVED VERY SLOWLY WHEN THE WINDOW SWITCH WAS ACTIVATED. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW REGULATOR FAILED, CAUSING THE WINDOW TO OPEN WITHOUT THE WINDOW SWITCH BEING DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE TPMS WARNING LIGHT WAS ILLUMINATED EVEN THOUGH THE TIRE WAS INFLATED TO THE MANUFACTURER'S VEHICLE SPECIFICATION. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744365July 28, 2015
POWER TRAIN, TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD ABRUPTLY SHIFT INTO GEAR AND CAUSE THE VEHICLE TO JERK. THE CONTACT ALSO INDICATED THAT THE TRACTION CONTROL SENSOR LIGHT ERRONEOUSLY ILLUMINATED WHILE OPERATING THE VEHICLE. THE ENGINE TEMPERATURE AND ABS SENSOR LIGHTS ILLUMINATED. THE FRONT END OF THE VEHICLE MADE A GRINDING NOISE, THE RADIO WAS HOT TO THE TOUCH, AND THE CEILING LIGHT SUDDENLY ILLUMINATED WHILE OPERATING THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743857July 27, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I TOOK MY 2007 JEEP LIBERTY IN FOR SAFTY LIGHTS THAT CAME ON ESP BAS AND ANTI SKID. SWANTYS OF BULLHEAD CITY TOLED ME I NEEDED A NEW CLOCKSPRING THAT CONTROLES THE AIRBAGE AND ANTI SCID BREAKING THIS WAS ON DECEMBER 2013.IWENT BACK AND COMPLAINED OF BRAKES GRABING THEN RELICING BRAKING NOT NORMAL. AGINE THAY SAID I NEEDED A NEW CLOCKSPRING.AND THAT IT WAS ON BACK ORDER THAT IT WOULD BE AVALABLE JUNE 14,2014 THAT WERE RETOLING THE PLANT. THIS WAS BEBRUARY,27,2014. I KEPT CHECING BACK AFTER JUNE 14 I WAS INFORMED THAT TH THER WAS 500 ON BACK ORDER AND NO PROMIS DATE WAS AVALABLE I STARTED CHECING OTHER SOURCES AND RECIVED THE SAME INFORMATION. I JUST CHECED BACK AGINE AND WAS TOLED THAT THAY ARE STIL ON BACK ORDER WITH NO PROMIS DATE. THE DATE TODAY IS JULY 27,2015. I FILL THAT THIS SAFETY ISUE WAS IMPORTANT TO BRIN TO YOUR ATTENTION P.S.I WAS ALSO TOLED THA THER WAS 676 NOW ON BACK ORDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735757July 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS VANDALIZED, WHICH CAUSED THE VEHICLE TO HAVE REQUIRED REPAIRS. THE INSURANCE COMPANY COVERED THE DEALER REPLACING THE IGNITION SWITCH, WIRING, INSTRUMENT PANEL, AND THE 4 WHEEL DRIVE FUNCTION, REPROGRAMMED THE MASTER KEY, ALONG WITH ADDITIONAL REPAIRS. MONTHS LATER, THE SERVICE STABILITY TRACTION CONTROL WARNING LAMP FLASHED AND THEN REMAINED LIT. THE CONTACT ALSO HEARD AN ABNORMAL NOISE WHILE TRAVELING OVER 40 MPH EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED, BUT THE PART WAS ON BACKORDER. THE CONTACT ALSO CHECKED WITH A SECOND DEALER WHO ALSO INDICATED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE WHILE WAITING FOR THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735355July 20, 2015
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
I PURCHASED A CAR FROM U.S. AUTO SALES IN COLUMBIA, SOUTH CAROLINA ON JUNE 12TH 2015. THE EVENING I TOOK THE CAR HOME THE GAS GAUGE WAS NOT AT THE EMPTY MARK AND THE CAR SHUT OFF AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALERSHIP AND INFORMED THEM OF THIS AND THEY PROCEEDED TO TELL ME THAT IT IS AN ONGOING CHRYSLER ISSUE AND TO NOT LET THE GAS TANK TO GET BELOW A QUARTER TANK. THEY PROCEEDED TO RESET THE CHECK ENGINE LIGHT. 2 WEEKS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. SO I TOOK TO A LOCAL AUTO STORE TO HAVE A DIAGNOSTICS RUN AND WAS INFORMED THAT A WHEEL BEARING WAS NEEDED, A CATALYTIC CONVERTER AND A FUEL LINE BECAUSE AT A CERTAIN LEVEL THE GAS WILL NOT REACH THE ENGINE. TODAY IN SOUTH CAROLINA THE TEMPERATURE IS WELL OVER 100 DEGREES AND WHILE I WAS DRIVING MY AIR CONDITIONER STOPPED WORKING. I HAVE HAD MORE ISSUES OUT OF THIS CAR WITHIN THE 30 DAYS I HAVE HAD IT. I DID PURCHASE A WARRANTY ONLY TO BE TOLD THAT I WOULD HAVE TO BEAR SOME OF THE COST TO FIX A VEHICLE I JUST PURCHASED. I AM NOW WAITING ON A CALL FROM THEIR MECHANIC ONCE HE GETS THE PARTS IN TO DO THE REPAIRS. I BELIEVE I WAS KNOWINGLY SOLD A LEMON. I WAS ALSO TOLD THAT IF I HAD ANY ISSUES WITH THE CAR TO BRING IT IN AND I WILL BE GIVEN A LOANER CAR. WELL WHEN I DID BRING IT IN I WAS BASICALLY TOLD TO GET IN LINE AND WAIT BECAUSE THEY HAD NO LOANER VEHICLES. NOW I AM BASICALLY STUCK WITH A VEHICLE WITH NO AIR AND IF THE GAS GET PAST A HALF TANK THE CAR WILL SHUT OFF AND IF NOT REPAIRED SOON COULD POTENTIALLY BLOW UP WITH ME AND MY CHILDREN IN IT. YES I HAVE CALLED THE DEALER TO REQUEST ANOTHER VEHICLE AND WAS BASICALLY BRUSHED OFF AND TOLD NO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735023July 19, 2015
SUSPENSION
I'VE BEEN AWARE OF AN ISSUE WITH MY FRONT LOWER BALL JOINTS FOR SEVERAL MONTHS NOW BUT TODAY, I MADE A RIGHT TURN TODAY AND THE BALL JOINT BROKE ALTOGETHER. I'VE BEEN DOING SOME RESEARCH WHEN IT COMES RECALLS OF THIS NATURE AND I KNOW 2006 JEEP LIBERTY'S HAVE/HAD A RECALL IN PLACE FOR THIS VERY ISSUE. I'M WONDERING IF THE RECALL SHOULD BE EXPANDED TO INCLUDE THE 2007 MODEL YEAR AS WELL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732269July 6, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 06V493000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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