Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10860889April 22, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 3 MPH, THE REAR DRIVER SIDE LOWER CONTROL ARM SUDDENLY FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852504March 30, 2016
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE LOWER CONTROL RAIL ON THE FRONT PASSENGER SIDE FRACTURED. THE CONTACT ALSO NOTICED CORROSION UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852625March 29, 2016
FUEL SYSTEM, GASOLINE
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE GAS TANK REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE GAS TANK WAS LYING ON THE GROUND, WHEN SHE ARRIVED AT THE GAS STATION TO GET GAS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851869March 28, 2016
SERVICE BRAKES, SUSPENSION
MY JEEP WAS GREAT UNTIL 125,000 MILES AND WE'LL HERE WE GO... FIRST I THOUGHT MY BRAKES WERE GOING OUT AND HAD THE PADS REPLACED, THEN THEY STARTED "STICKING" OR SO I THOUGHT, ALMOST CAUSING ME TO LOSE CONTROL GOING 65MPH. THE BRAKES STILL ARE NOT SAFE IN MY OPINION AFTER EVERY PART WAS REPLACED. I JUST HAD THE HOSES TO THE STEERING PUMP REPLACED AND THE PROBLEM STILL PERSISTS, ONLY NOW MY ENGINE IS IDLING AT 1200 RPMS IN PARK? PLEASE HELP.. $1000 LATER AND I'M NO BETTER OFF. THANKS. THE VEHICLE IS CURRENTLY SMOKING UNDER THE HOOD AND EMITS A STRONG SMELL OF BRAKE FLUID. ALSO IT STRUGGLES TO GET UP HILLS WITH RPMS AT 2500 GOING ONLY 55MPH. I MAY BE A WOMAN BUT I KNOW MY CAR AND I KNOW IT'S VERY DANGEROUS, WHATEVER IT MAY BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851898March 28, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT WAS FATIGUED AND POSSIBLY FELL ASLEEP. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SEVERED TONGUE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. UPDATED 05/24/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10851820March 27, 2016
UNKNOWN OR OTHER
I HAD TO REPLACE ONE OF THE MOTORS FOR THE BACK WINDOWS LAST YEAR AND NOW BOTH OF MY FRONT WINDOWS AREN'T WORKING. THIS IS COSTLY AND AN INCONVENIENCE. IS THERE ANY HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851334March 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT VARIOUS ELECTRICAL FUNCTIONS OPERATED INDEPENDENTLY IN INCLEMENT WEATHER. IN ADDITION, THE HEADLINER CAUGHT FIRE. THERE WAS NO SMOKE VISIBLE. THE CONTACT STATED THAT THE FAILURE ONLY OCCURED WHEN THE VEHICLE WAS WET. THE CONTACT DISCONNECTED THE BATTERY AFTER SEEING THE FLAMES. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10840465March 8, 2016
SUSPENSION
LEFT REAR LOWER CONTROL ARM COMPLETELY BROKE INTO FROM RUST CORROSION WITH DRIVING ON HIGHWAY CAUSING VEHICLE TO BECOME HIGHLY UNSTABLE AND NEARLY UNCONTROLLABLE. UPON INSPECTION OF VEHICLE IT WAS APPARENT THAT RIGHT SIDE LOWER CONTROL ARM AS WELL AS THE UPPER REAR CONTROL ARM ARE HIGHLY CORRODED. THIS IS AN EXTREMELY DANGEROUS ISSUE. UPON INVESTIGATION THERE IS A RECALL FOR THIS IN CERTAIN STATES BUT NORTH CAROLINA IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840331March 7, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE LOWER CONTROL ARM ON THE REAR DRIVER SIDE WHEEL FAILED. THE CONTACT PULLED OVER TO THE SHOULDER OF THE HIGHWAY IN AN ATTEMPT TO IDENTIFY THE FAILURE. THE CONTACT NOTICED THAT THE LOWER CONTROL ARM FAILURE CAUSED THE TIRE TO BECOME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839361March 2, 2016
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH, THE CONTACT HEARD A LOUD THUMPING AND GRINDING NOISE. THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE VEHICLE WAS RESTING LOW ON THE FRONT DRIVER SIDE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE LOWER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838172February 25, 2016
STEERING, SUSPENSION, WHEELS
ON MY 2004 JEEP LIBERTY I HAVE HAD THE LOWER FRONT BALL JOINTS REPLACE A FEW YEARS BACK BY THE F23 RECALL. THIS WEEK AS I WAS REPLACING UPPER CONTROL ARMS, WHICH COME PRE ASSEMBLED WITH THE BALL JOINT, I NOTICED THE BOOTS FOR THE LOWER BALL JOINTS WERE AGAIN DAMAGED. I ALSO NOTICED THAT THERE IS A LOUD NOISE WHEN GOING OVER UNSMOOTH SURFACE ROADS, ETC. I AM THINKING THIS COULD BE CAUSED BY THE REAR UPPER CONTROL ARM. NOW I'M NOT A PROFESSIONAL MECHANIC, BUT COMMON SENSE TELLS ME THAT THE ENGINEERING ON THE SUSPENSION HAS BEEN COMPROMISED. I CONTACTED CHRYSLER, WHO TOLD ME TO CONTACT A DEALER, WHO TOLD ME THEY WOULD GET BACK TO ME ON THIS PROBLEM. I ALSO EXPERIENCED MULTIPLE WINDOW REGULATOR PROBLEMS, ALONG WITH RECALLS ON THE AIR BAGS SYSTEM AS WELL AS GAS TANK PROTECTION RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823140January 29, 2016
FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE VEHICLE CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10822356January 26, 2016
ELECTRICAL SYSTEM
WHILE DRIVING TO WORK MY ENGINE JUST QUIT AS I WAS SHIFTING FROM 4TH TO 5TH GEAR. I COASTED OFF TO THE SIDE OF THE HIGHWAY AND SAW SMOKE COMING FROM UNDER THE HOOD. WHEN I LIFTED THE HOOD, THERE WERE FLAMES SHOOTING UP FROM EVERYWHERE! THE BIGGEST FLAMES WERE NEAR THE SIDE OF THE BATTERY, BUT NOT ON THE BATTERY SO I SHUT THE HOOD AND MOVED AWAY FROM THE VEHICLE. WITHIN THE 5 MINUTES IT TOOK THE FIRE DEPARTMENT TO ARRIVE, IT WAS COMPLETELY BURNED UP, INCLUDING THE FRONT PANEL INSIDE THE JEEP. ANY PART OF THE FRONT OF THE VEHICLE THAT WAS NOT METAL, WAS GONE... BURNT!! AS OF THIS TIME, IT IS STILL UNKNOWN TO ME WHAT CAUSED THE FIRE BUT CHRYSLER SENT AN INVESTIGATOR OUT TO VIEW THE VEHICLE AND SENT ME A LETTER STATING THEY WOULD NOT BE DOING ANYTHING ABOUT IT. I BELIEVE IT WAS A WIRING PROBLEM AND HAVE NEVER HAD ANYONE WORK ON ANY OF THE WIRING SINCE I PURCHASED THE JEEP IN 2010. I HAVE NO INVOICES TO SHOW REPAIRS( AS VEHICLE IS TOTALED BEYOND REPAIR), INSURANCE( IT DID NOT COVER A NON COLLISION FIRE) OR ETC... JUST PICTURES AND A FIRE REPORT, IF YOU WANT THOSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10821753January 22, 2016
SUSPENSION, WHEELS
SOMETHING LOOSE AND SMOKING UNDER MY SUV, TOLD HAS TO DO WITH FRONT END SUSPENSION , THE 2 FRONT TIRES SHAKES ,DRIVING OVER RAILROAD TRACKS, SPEED BUMPS ETC. CAUSES MY FRONT TO LOOK LOWER DOWN TO THE GROUND. THE R R SIDE ALONG WITH BACK TIRE SENSOR SAYING PREFORM SERVICE. MY FRONT END SUSPENSION VIBRATES AND SHAKE LIKE ITS COMING APART, ALONG WITH TIRE SENSOR FLASHING.DRIVING CITY NEIGHBORHOODS WITH HIGH SPEED BUMPS CAUSES THE SUSPENSION TO FEEL AS IF IT COMING OFF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820200January 14, 2016
SUSPENSION
WHILE DRIVING LOST CONTROL OF VEHICLE AND ALMOST WRECKED AT ONLY 20 MPH. VEHICLE WAS UNCONTROLLABLE DRIVING AND WHEN BRAKES ARE APPLIED CAUSED VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. HAD VEHICLE TOWED AND CHECKED BY DODGE CHRYSLER JEEP. FOUND THAT THE LOWER CONTROL ARM HAD RUSTED THROUGH AND BROKEN. FOUND RECALL ON NHTSA WEBSITE FOR 04-05 JEEP LIBERTIES FOR SAID PROBLEM. HOWEVER THIS VEHICLE WAS SOLD OUT OF OLATHE KS TO A KC MISSOURI RESIDENT AND THE KANSAS DEALER WAS NOT NOTIFIED OF RECALL BECAUSE KS WAS NOT ON THE LIST MO WAS. MANY MO RESIDENTS IN KANSAS CITY MO BUY PRODUCTS IN KANSAS CITY KS THEREFORE A COMPLETE OVERSIGHT BY CHRYSLER JEEP HAS CREATED WHAT I THINK IS A SERIOUS CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818901January 8, 2016
UNKNOWN OR OTHER
THE WINDOW REGULATOR CLIP HAS BROKEN ON THE REAR WINDOWS AT LEAST SIX TIMES. THERE IS A PLASTIC CLIP THAT EVIDENTLY GETS BRITTLE AND BREAKS. THIS CLIP SHOULD HAVE BEEN MADE OF A STRONGER MATERIAL. THIS KEEPS HAPPENING ON WINDOWS THAT WE NEVER EVEN USE. SO, IT IS NOT FROM WEAR AND TEAR. JEEP COVERED THE COST SIX TIMES, BUT WILL NOT COVER IT AGAIN. IT IS VERY EXPENSIVE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838232January 7, 2016
FUEL SYSTEM, GASOLINE
NTSB: 2004 JEEP LIBERTY: CONSUMER STATED THE GAS TANK STRAPS WERE NOT SECURE AND NEEDS TO BE RECALLED. *SS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818335January 6, 2016
SUSPENSION, AIR BAGS
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE SHOOK. THE AXLE FRACTURED AND THE VEHICLE CRASHED INTO THE RETAINING WALL. THE VEHICLE SPUN COUNTER CLOCKWISE AND THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE STOPPED SPINNING AND FACED ONCOMING TRAFFIC. THE VEHICLE WAS UNABLE TO BE MOVED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED HEAD INJURIES AND THE CONTACT'S CHILDREN WHO WERE IN THE BACK SEAT OF THE VEHICLE RECEIVED FACIAL, ARM, BACK, HEAD, AND EYE INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED, BUT NOT TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,280. ....UPDATED 01/13/16 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#10816683December 29, 2015
STEERING, SUSPENSION
FRONT PASSENGER SIDE, LOWER BALL JOINT HAS FAILED (AGAIN) EVEN AFTER REPLACED BY RECALL # 06V288000... TAKING A LEFT HAND TURN ON A CITY STREET AND IT BLEW OUT, THANKFULLY I WAS ABLE TO PULL OVER INTO A BUS STOP. DEALERSHIP IS REFUSING TO COVER THEM UNDER WARRANTY. NHTSA ACTION NUMBER :EA06008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809125December 8, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AUGUST 1, 2015 THE LEFT REAR PASSENGER WINDOW DROPPED AND THE REAR OF THE VEHICLE. IN THE SAME MONTH MY JEEP STARTED TO SLIGHTLY FISHTAIL AS IF DRIVING IN VERY STRONG/ HIGH WINDS. LASTLY ON NOVEMBER 28, 2015 THE PASSENGER AIR BAG SIGN IS SHOWING " PASSENGER AIRBAG OFF" WHEN IT WAS NEVER A ILLUMINATED BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty