Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10142359November 10, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONTACT STATED THE DRIVERS SIDE SAFETY SEAT BELT BUCKLE ASSEMBLY FAILED. THIS HAPPENED WITHOUT INCIDENT. HE TOOK THE VEHICLE TO A DEALER WHO REPLACED THE BUCKLE ASSEMBLY. THE DEALER COULD NOT DETERMINE WHAT CAUSED THE FAILURE. HE PAID OUT OF POCKET FOR THE REPAIR. *AK UPDATED 12/27/2005 - THE DRIVER'S SEAT BELT WOULD NOT BUCKLE. THE CONSUMER WAS REIMBURSED BY THE MANUFACTURER FOR THE REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142236November 9, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FRONT DRIVERS SIDE SEAT BELT BUCKLE WILL NOT LATCH PROPERLY. THE BUTTON WILL NOT RETURN AFTER BEING DEPRESSED UNLESS IT IS PUSHED BACK UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141485November 2, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2002 JEEP LIBERTY WAS TAKEN IN FOR SERVICE BECAUSE OF OIL LEAKING FROM THE RIGHT SIDE OF THE FRONT DIFFERENTIAL AND A TORN BOOT ON THE LEFT SIDE. THESE ITEMS WERE REPAIRED AND THE VEHICLE RETURNED TO ME. ONE MONTH LATER WHILE BACKING OUT OF A PARKING SPACE I HEARD A LOUD SNAP AND THEN FELT THE LEFT FRONT END OF THE VEHICLE DROP TO THE GROUND. THE FRONT WHEEL WAS FORCED UP UNDER THE WHEEL WELL DAMAGING THE FENDER AND BLOWING THE TIRE. THE LOWER BALL JOINT HAD SEPARATED LETTING THE VEHICLE DROP AND WHEEL TO MOVE UP INTO THE WHEEL WELL. THE BALL JOINT RECALL HAD BEEN COMPLETED ON THIS VEHICLE 30,000 MILES AGO. THIS WAS VERY SCARY BECAUSE I HAD MY 4 YEAR OLD GRANDSON WITH ME AND HAD JUST BEEN ON THE FREEWAY TRAVELING AT 65 MPH. THE VEHICLE IS STILL AT THE DEALER AND I AM WAITING TO SEE WHAT CHRYSLER/JEEP HAS TO SAY. LD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140709October 25, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: THE CONTACT STATED WHILE DRIVING ON A CURVE THE LOWER CONTROL ARM SNAPPED, AND HE COULD NOT CONTROL THE VEHICLE. THIS CAUSED THE VEHICLE TO RUN INTO A POWER POLE. THE VEHICLE WAS TOWED TO A BODY SHOP FOR REPAIRS. THE LOWER CONTROL ARM, RIM, BUMPER AND TWO DOORS WERE REPLACED ON THE VEHICLE. THE INSURANCE COMPANY CONTACTED DAIMLER/CHRYSLER BECAUSE THERE WAS RECALL 0346000 FOR THE LOWER BALL JOINTS, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140000October 17, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AXLE ASSEMBLY
DT: THE CONTACT WAS TRAVELING AT 10 MPH, WHEN THE UPPER BALL JOINT BROKE. THIS CAUSED THE AXLE TO BREAK. THE LOCATION WAS THE FRONT DRIVER'S SIDE. THE HAPPENED ON 10-16-05. THE VEHICLE WAS THEN TOWED TO THE JEEP DEALERSHIP. THE DEALERSHIP WAS REPAIRING THE VEHICLE. THE COST WOULD B E $2,000.00, THE WARRANTY ON THE VEHICLE EXPIRED IN MAY 2005. THERE WERE NO INJURIES REPORTED. THE VEHICLE IS A 2002 JEEP LIBERTY. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139851October 17, 2005
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER ON 2002 JEEP LIBERTY WILL RUN FINE AND THEN SUDDENLY BLOW HOT AIR. AFTER A FEW MINUTES WILL BEGIN BLOWING COOL. CAN DO THIS SEVERAL TIMES IN A SINGLE TRIP. TAKEN JEEP TO DEALERSHIP. THEY REPLACED "SWITCHES"...CHECKED EVERYTHING INCLUDING COMPRESSOR AND FREON...NOTHING SHOWS TO BE A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139872October 17, 2005
AIR BAGS:FRONTAL
DT: 2002 JEEP LIBERTY. THE CONTACT STATED ON OCTOBER 14, 2005 TWHILE DRIVING 30 MPH THE CONTACT'S VEHICLE WAS IN AN ACCIDENT. THE FRONT DRIVER'S SIDE WAS DAMAGED IN THE ACCIDENT. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAS NOT SPOKEN WITH JEEP AT THIS TIME ABOUT THE PROBLEM. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THIS GARAGE HAS NOT LOOKED INTO WHY THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS TAKEN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139294October 11, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
PROBLEM WITH THE DRIVER'S SIDE SEAT BELT LATCH - ESPECIALLY DIFFICULT TO UNLATCH SEAT BELT (BUTTON REMAINS PUSHED IN). CONCERNED ABOUT THIS AS BEING MORE OF A SAFETY CONCERN RATHER THAN AN ANYTHING ELSE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139298October 11, 2005
STEERING, SUSPENSION:FRONT
JEEP ALWAYS PULLS TO THE RIGHT. PROBLEM WAS SUPPOSED TO BE RESOLVED WITH BALL JOINT REPLACEMENT PROCEDURE FROM A RECALL, BUT IT STILL EXISTS. DEALER PERFORMED A WHEEL ALIGNMENT (WHICH HE SUSPECTED WAS NEEDED), BUT PROBLEM STILL EXISTS. REPLACED ORIGINAL TIRES WITH ONLY 20,000KM (PROBABLY DUE TO COMPENSATING FOR PULLING TO THE RIGHT) - CONSIDER THIS A SAFETY ISSUE BECAUSE YOU ALWAYS HAVE TO COMPENSATE FOR THE PULL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134911October 6, 2005
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
DT: THE SPEEDOMETER QUIT AND THE ENGINE SHUT DOWN. THIS HAPPENED WHILE DRIVING. THE CONSUMER HAS TAKEN VEHICLE TO THE DEALER MULTIPLE TIMES FOR THIS PROBLEM. THEY HAVE REPLACED THE REAR OUT PUT SENSOR AT LEAST TEN TIMES. THE MOST RECENT TIME THIS OCCURRED WAS ON 8-8-05. THE PROBLEM OCCURRED AT A VARIETY OF SPEEDS. THERE ARE NO OTHER KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK DURING THE LAST REPAIR THE DEALER REPLACED THE REAR WHEEL SPEED SENSOR IN THE WIRING HARNESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138334October 3, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEAT BELT DOES NOT CLIP INTO THE FEMALE PORTION OF THE MECHANISM. THE RED RELEASE BUTTON STAYS DEPRESSED NOT BEING ABLE TO RE-ACCEPT THE MALE PORTION OF THE MECHANISM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138137September 29, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: THE CONSUMER STATED THAT THE 2002 JEEP LIBERTY HAD A PROBLEM WITH THE SEAT BELT LATCHING. THE SEAT BELT ON THE DRIVER'S SIDE MALFUNCTIONED. THECONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE VEHICLE FIXED. THE APPROXIMATE COST TO THE CONSUMER WAS $151.72 FOR THE REPAIRS. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK UPDATD 01/04/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137451September 23, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANS CASE ON MY 2002 LIBERTY WENT WITH 37,000 MILES ON CAR CALLED MANUFACTURER WHO STATED THAT SINCE CAR WAS DRIVEN UNDER 10 MILES A DAY IT WAS CONSIDERED SEVERE DRIVING AND SINCE AUTO TRAN FLUID NOT CHANGED AT 30000 IT WAS A NORMAL THING IF I DROVE 50 MILES A DAY ON HIGHWAY IT WAS CONSIDERED NORMAL AND BASED ON THEIR SCHEDULE THE FLUID NEVER HAS TO BE CHANGED CHRYSLER REFUSED TO LISTEN SAID IT WAS MY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136839September 17, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE JEEP WAS BEING DRIVEN BY A FAMILY MEMBER. SHE WAS DRIVING STRAIGHT ON HWY 99 AND FELT THE FRONT RIGHT SIDE DROP A LITTLE AND HEARD A SQUEALING TIRE. IT THEN BEGAN TO SWERVE SIDE TO SIDE GROWING INCREASINGLY OUT OF CONTROL UNTIL IT SPUN AND HIT THE CENTER MEDIAN COMING TO REST IN THE FAST LANE. THE BODY SHOP FOUND A BROKEN TIE ROD END LOWER BALL JOINT AND BOUND KNUCKLE IT THE FRONT. SOME OF THAT WOULD BE FROM THE IMPACT ON THE GUARD RAIL. CHP IDENTIFIED THE CAUSE OF COLLISION AS MECHANICAL FAILURE. THERE WAS A RECALL ON THE LOWER BALL JOINTS AND I HAD THAT WORK DONE AT THE DEALER. ALL WORK ON THE JEEP WAS DONE BY THE DEALERSHIP. I HAVE CONTACTED DAIMLER CHRYSLER AND THEY ARE SENDING SOME ONE TO LOOK AT IT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10136347September 13, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SEAT BELT WOULD NOT LATCH PART REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135869September 8, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON JUNE THURSDAY 9:00 AM 16TH I CALL THE DEALER TO LOOK AT MY JEEP LIBERTY BECAUSE THE STEERING WAS VERY STIFF AND HARD TO CONTROL THE VEHICLE. I WAS TOLD BY THE SERVICE MANAGER THAT I COULD NOT GET MY CAR IN UNTIL MONDAY THE 20TH THREE DAYS LATER. I TOLD THE SERVICE MANAGER THAT I NEEDED TO TRAVEL TO OHIO ON BUSINESS AND THAT I COULD NOT WAIT. HE HAD NO RESPONSE OTHER THAN I SHOULD NOT DRIVE THE CAR UNTIL SOMEONE HAD LOOKED AT IT. I THEN CALL A LOCAL GARAGE WHO TOLD ME THAT COULD GET MY CAR THAT MORNING. THEY FOUND AND DOCUMENTED THAT THE LOWER BALL JOINTS SEEM TO BE THE PROBLEM EVEN THOUGH THEY COULD SEE THROUGH THE CHRYSLER RECALL WEBSITE THAT I HAD TAKEN THE LIBERTY IN GREGORY CHRYSLER PLYMOUTH JEEP PRIOR TO THIS FOR THE RECALL WHICH SHOULD HAVE FIXED THIS PROBLEM. I THINK MAYBE THIS WORK WAS BILLED BUT NEVER DONE AND I HAVE NO WAY TO PROVE THIS. (I WOULD LIKE TO KNOW HOW MANY LIBERTYS HAVE SEEN THIS RECALL PROBLEM TWICE) THEY GREASED THE BALL JOINT SO THAT I COULD DRIVE THE CAR AGAIN. ON SEPT 7TH I TOOK THE CAR IN TO THE JEEP DEAL WHO TOLD ME THAT THEY WOULD NOT COVER THE REPLACEMENT OF THE BALL JOINTS BECAUSE I HAD SOMEONE ELSE HELP ME OUT WHEN THEY COULD NOT. SO THE QUESTION REMAINS, DOES THE LOWER BALL JOINT RECALL REALLY FIX THE PROBLEM OR IS THIS DEALER JUST SCANNING PEOPLE ON THE WORK THAT IS SUPPOSE TO BE COVERED? IT IS EITHER ONE OR THE OTHER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135119September 1, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT ON DRIVERS SIDE IS AT TIMES HARD TO UNLATCH. I REPORTED IT TO MILTON RUBEN JEEP TODAY AND WAS TOLD IT NEEDED TO BE REPLACED AT A COST OF OVER $130.00. I TOLD THEM IT WAS A SAFETY CONCERN THAT SHOULD NOT REQUIRE ME PAYING FOR IT AND I DID NOT HAVE THE ITEM REPLACED AT THIS TIME. I ASKED IF IT WAS A RECALL ITEM AND WAS TOLD NO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134919August 31, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLE FAILED TO LATCH, HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135019August 31, 2005
SEAT BELTS:REAR/OTHER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FIRST PROBLEM: ON MARCH 31, 2004, WE TOOK MY 2002 JEEP LIBERTY TO THE JEEP DEALER DUE TO A LOUD SQUEAKING NOISE IN THE FRONT. THEY DIAGNOSED A BAD LOWER BALL JOINT ON THE LEFT FRONT SIDE AND REPLACED IT. NOTE - MY JEEP HAD THE LOWER FRONT BALL JOINTS SERVICED UNDER A RECALL NOTICE AT THE END OF 2003. IT WAS SUPPOSED TO HAVE HAD THE LOWER BALL JOINTS REPLACED AND A HEAT SHIELD INSTALLED. SECOND PROBLEM: WITHOUT WARNING ON JULY 28, 2005, THE FRONT RIGHT LOWER BALL JOINT BROKE WHILE ATTEMPTING TO DRIVE THE JEEP INTO OUR GARAGE, AND THE FRONT END COLLAPSED ONTO THE PAVEMENT AND THE DISCONNECTED WHEEL. THERE WAS NO NOISE OR ANY INDICATION OF A PROBLEM BEFORE THIS HAPPENED. THE EVENTS LEADING UP TO THIS: I STARTED UP THE ENGINE, BACKED THE JEEP UP A FEW FEET TO STRAIGHTEN MY APPROACH, AND ATTEMPTED TO PULL IT INTO THE GARAGE. HOWEVER, I NOTICED A STRONG RESISTANCE TO ROLL FORWARD SO I STOPPED, GOT OUT AND LOOKED AROUND TO MAKE SURE I WASN'T RUNNING OVER SOMETHING. AFTER SEEING NOTHING IN THE WAY OR UNDER THE VEHICLE, I TRIED AGAIN TO PULL FORWARD, BUT IT WOULDN'T ROLL AND THE WHEEL SKID. SO I PUT IT INTO REVERSE AND TRIED TO BACK UP. THAT IS WHEN THE FRONT END DROPPED WITH A LOAD CRUNCH ONTO THE WHEEL THAT HAD CAME OFF. THE JEEP DEALER PAID FOR THE NEW BALL JOINT AND SEVERAL OTHER PARTS THAT WERE DAMAGED DUE TO THE INCIDENT. ANOTHER PROBLEM: ON DECEMBER 12, 2003, THE RIGHT REAR SEAT BELT LATCH HAD TO BE REPLACED BECAUSE THE RELEASE BUTTON WAS JAMMING (SOMETIMES IT WOULD WORK AND SOMETIMES IT WOULDN'T). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134414August 28, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE LOST CONTROL OF OUR "2002" JEEP LIBERTY. THE LOWER BALL JOINT SEPARATED FROM ITSELF. RECALL SERVICE FOR LOWER BALL JOINTS WAS ALREADY PERFORMED BY TOM HARRIGAN JEEP OF DAYTON OHIO ON JAN 10TH OF "04"*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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