Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10935310December 14, 2016
AIR BAGS
OWNER OF VEHICLE OPENED DOOR AND LEANED INSIDE TO START VEHICLE. HE INSERTED KEY AND TURNED THE IGNITION TO THE "START" POSITION. THE DRIVER'S SIDE AIR BAG SPONTANEOUSLY DEPLOYED. OWNER WAS INJURED. NO OTHER AIR BAGS DEPLOYED. SEAT BELT PRETENSIONERS DID NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10930341December 7, 2016
ELECTRICAL SYSTEM
VEHICLE FIRE IN PARKING GARAGE. ENGINE AREA OF CAR UNEXPECTEDLY CAUGHT ON FIRE DUE TO A SHORT CIRCUIT ARC AND FAILURE OF EQUIPMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10919870October 28, 2016
SEAT BELTS, SEATS, WHEELS
IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919872October 28, 2016
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919655October 27, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE UNDER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL AND VEERED INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CONTROL ARM CORRODED AND FRACTURED. THE MECHANIC STATED THAT THE REAR DRIVER SIDE CONTROL ARM WOULD SOON FAIL AS WELL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916690October 17, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SUSPENSION
I BOUGHT THE CAR USED AFTER I'VE BEEN HIT IN THE BACK FROM SOMEBODY AND I NO LONGER HAD MY SUBARU OR THE MONEY TO BUY ANOTHER SUBARU SO I WAS STUCK BUYING THIS CAR IN THE MEANTIME AND THE WINDOWS WORK BUT ONLY FOR A LITTLE BIT 6 HOURS AFTER I BOUGHT THE CAR THE ENGINE LIGHT TURNED ON COURSE IT DIDN'T HAVE ANY TRANSMISSION FLUID SO I PUT SOME IN BUT ONE WINDOW DROPPED HAD TO PULL IT OUT AND NOW THE DRIVER DOOR DOES COMPLETELY WILL NOT ROLL UP OR ROLLED DOWN AND THEN I SEE THAT THEY HAVE DONE SOME WORK TO IT BECAUSE I DIDN'T NOTICE WHEN I BOUGHT IT THAT THE DOOR HAS POWER THEY HAVE OPENED IT ANOTHER ISSUE IS THAT I WASHED MY CAR WHEN I CALL THE PERSON THAT BOUGHT IT WAS A LITTLE SMALL DEALERSHIP I STATED THAT I WASHED THE CAR HE STATED TO ME TO ME "YOU WASHED THE CAR?" I SAID YES I DIDN'T ASK ANY QUESTIONS HOWEVER THE NEXT DAY THE FRONT LEFT HEADLIGHT WENT OUT AND IT COST ME $15 SO NOT SURE WHAT ELSE I CAN DO IT APPEARS THAT THERE WAS A RECALL THERE IS A RECALL ON THE FUEL TANKER WHAT NOT THEY CAN CATCH FIRE I WOULD LIKE THE RECALL TO BE REPAIRED ALSO I SHOULD HAVE NOTICED THAT THE CAR OCCASIONALLY RANDOMLY FEEL LIKE IT'S FISHTAILING WHILE I'M DRIVING I WAS STRUCK BY A VEHICLE ON THE FREEWAY WHILE I WAS WALKING AFTER MY JEEP GRAND CHEROKEE THAT I HAD PRIOR TO MY SUBARU COMPLETELY DIED ON THE MIDDLE OF THE FREEWAY I BEGAN TO WALK TO THE CALL BOX WHEN I WAS STRUCK BY A CAR SO I HAVE TO HAVE A SAFE CAR I AM A SINGLE MOTHER AND GRANDMOTHER THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911105October 3, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE SWING GATE FAILED TO OPEN INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911322October 3, 2016
SEATS
WHILE DRIVING TO WORK, THE PASSENGER HEATED SEAT CAUGHT FIRE. THE JEEP GRAND CHEROKEE ALREADY HAS A RECALL FOR THIS SAME PROBLEM UNDER NHTSA CAMPAIGN # 09V117000. I CONTACTED JEEP IN AN EFFORT TO GET THEM TO EXPAND THEIR RECALL AND THEY BASICALLY TOLD ME THEY COULDN'T DO ANYTHING. PLEASE, ASSIST ME IN INVESTIGATING THIS PROBLEM AND HAVING THE COMPANY FIX THIS PROBLEM. I'M GUESSING THE GRAND CHEROKEE, WHICH IS MORE LUXURIOUS, HAS MANY MORE VEHICLES WITH HEATED SEATS THAN THE LIBERTY THUS MORE COMPLAINTS. HAVING SAID THAT, JUST BECAUSE THERE ARE FEWER VEHICLES WITH THE PROBLEM DOESN'T MEAN THE VEHICLE IS ANY LESS HAZARDOUS THAN THE CHEROKEE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10907246September 16, 2016
SUSPENSION
REAR LOWER CONTROL ARM ON DRIVERS SIDE BROKE WHILE TRAVELING DOWN HIGHWAY #81 OUTSIDE OF COLUMBUS, NE. TOTAL STEERING CONTROL WAS LOST NEARLY CAUSING A PROBABLE SEVERE ACCIDENT. MY LOCAL REPAIR SHOP CHECKED AND FOUND A RECALL FOR THIS, (RECALL # L27120613-010) CALLED CHRYSLER AND WAS INFORMED THAT THE RECALL DID NOT INCLUDE NEBRASKA. DOES NOT THE LIVES AND WELLFARE OF US HERE IN NEBRASK DESERVE THE SAME PROTECTIONS AS DO OTHER STATES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905184September 10, 2016
SERVICE BRAKES
GOES IN REVERSE BUT WHEN PUTTING IT INTO DRIVE GOES A FOOT AND THE BREAKS COME ON BY THEMSELVES. LOCKS UP AND CANT MOVE. DOES THIS IN MY DRIVEWAY AND ON THE ROAD, NOT DRIVABLE. I ALMOST GOT KILLED WHEN THE BREAKS LOCKED UP AND A VEHICLE BEHIND ME HAD TO AVOID HITTING ME. THIS IS A MANUFACTURE DEFECT AND SHOULD BE RECALLED BEFORE SOMEONE DOES GET KILLED. THERE ARE NO PICTURES TO UPLOAD YOU CANT SEE INSIDE THE BREAK SYSTEM OR WHAT EVER IT IS THAT IS CAUSING THIS HORRIBLE WAITING TO BE FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887372July 21, 2016
FUEL/PROPULSION SYSTEM
I WAS APPROACHING THE ONRAMP,& AS I TURNED ON I HEARD A NOISE. THINKING I HAD A FLAT I IMMEDIATELY PULLED OFF TO CHECK MY TIRES UPON ROUNDING THE REAR OF MY VEHICLE I SAW LIQUID ON THE GROUND UPON BACKING UP A STEP I COULD SEE IT WAS MY GAS TANK WITH THE BROKEN BRACKETS. I THANK GOD THERE WERE NO SPARKS & THAT I WAS NOT YET @ SPEED ON THE INTERSTATE. I WAS TERRIFIED AS TO HOW CLOSE TO DEATH I POSSIBLY WAS. THEN I FIND OUT HERE THAT IT HAD HAPPENED 1 OTHER TIME (THAT'S REPORTED HERE) BUT NOT TO THE MANUFACTURER. NOW I'M OUT OF MY VEHICLE WHILE BEING REPAIRED AND OUT OF WORK TILL IT'S FIXED. THIS SHOULD NEVER HAVE TO COME OUT OF MY POCKET BUT WILL BECAUSE OF NEGLIGENCE. I ONLY WISH I HAD THOUGH TO TAKE PICTURES BEFORE IT WAS LOADED & TOWED TO THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882969July 6, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE AND AN ABNORMAL SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE IT WAS DISCOVERED THAT THE REAR CONTROL ARM WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877110June 28, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 75 MPH, THE REAR LOWER CONTROL ARM BRACKET UNDER THE VEHICLE DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS DETACHED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872575June 5, 2016
STEERING, SUSPENSION, WHEELS
I HAVE HAD THE FRONT LOWER BALL JOINTS REPLACED TWICE ON MY 2004 JEEP LIBERTY. I WAS DRIVING BOTH TIMED IT HAS HAPPENED COSTING ME TOW AND REPAIR COSTS. I FEEL I SHOULD HAVE BEEN NOTIFIED ABOUT THE DANGEROUS SAFETY RECALL ON THIS VEHICLE. I AM NOW AFTER LEANING THAT IT ALSO HSSV12 RECALLS AND SAFETY ISSUES INCLUDING THE GAS TANK AND SUSPENSION AND STABILITY OF MY VEHICLE AM AFRAID TO EVEN DRIVE IT OUT IF CONCERN FOR MINE AND OTHERS SAFETY. I AM A 62 YEAR OLD FUDABLRD WOMAN AND NEED THIS VEHICLE FIXED AND BROUGHT UP TO SAFETY STANDARDS. PLEASE TELL ME WHAT AND WHERE TO DO TO GET ISSUES RESOLVED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871828June 1, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED INTO THE INTERIOR WITHOUT WARNING. THE CONTACT WAS ABLE TO EXIT THE VEHICLE, LIFT THE HOOD, AND DISCOVERED THAT THE FRONT OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10870077May 20, 2016
ELECTRICAL SYSTEM, VISIBILITY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A NOISE EMERGING FROM THE REAR DRIVER SIDE DOOR SIMILAR TO AN ENGINE RUNNING. THE CONTACT ARRIVED AT HER HOUSE AND NOTICED THAT THE REAR DRIVER SIDE WINDOW WAS DOWN. THE WINDOW MOTOR WOULD NOT BRING THE WINDOW BACK UP. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE FRONT DRIVER SIDE WINDOW MOTOR LAST YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864288May 10, 2016
SUSPENSION
WE HAVE HAD THE LOWER BALL JOINTS FRONT REPLACED, THE REAR LOWER CONTROL ARMS REPLACED AND NOW THE REAR UPPER CONTROL ARMS ARE CORRODED AND SHOWING STRESS CRACKS. IN READING THE OTHER INCIDENTS IT APPEARS THAT THE VEHICLE IS NOT ABLE TO BE CONTROLLED WHEN THE CONTROL ARMS FRACTURE COMPLETELY. NO RECALL ON THIS YET BUT THERE SHOULD BE AS THE REAR LOWER AND UPPER CONTROL ARMS ARE BOTH AFFECTED BY THE SALT AND INCLEMENT WEATHER IN MINNESOTA. THIS IS A HAZARD AND SHOULD BE REPLACED BY THE MANUFACTURER TO BE A SAFE VEHICLE. THE WHOLE REAR SUSPENSION SOUNDS LIKE IT IS ABOUT TO DISENGAGE FROM THE VEHICLE. 113,000 MILEAGE. OUR MECHANIC HAS REPEATEDLY RECOMMENDED REPLACING THE UPPER CONTROL ARMS AT THE COST OF $1200.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863356May 5, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE REAR SUSPENSION OF THE VEHICLE FAILED CAUSING THE VEHICLE TO BE UNCONTROLLABLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC THAT DIAGNOSED THAT BOTH LOWER CONTROL ARMS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,580.....UPDATED 07/05/16 *BF THE CONSUMER STATED THE LOWER RIGHT CONTROL ARM, BROKE AND THE LEFT SIDE SHOWED SIGNS OF ADVANCED CORROSION. UPDATED 07/11/*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861647April 27, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE STEERING BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE REAR LOWER CONTROL ARM FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861382April 25, 2016
UNKNOWN OR OTHER
THE BALL JOINT AND THEN IT WENT OUT OF LINE FRONT IN RADDLEING UNDER THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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