Jeep Liberty Complaints (2006)

1,372 consumer complaints on file.

#10224320April 13, 2008
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AND EVASIVE MOVE WAS MADE TO PREVENT AN ACCIDENT. THE STABILITY CONTROL DID WHAT IT WAS SUPPOSE TO DO, THE LIGHT LIT TO SIGNAL IT WAS ACTIVATED, THEN THE ESP/BAS LIGHT CAME ON AND THE VEHICLE BECAME LOCKED IN A LIMP MODE. I PULLED TO THE SIDE AND RESTARTED THE CAR. THE TWO ABOVE MENTIONED LIGHTS WENT OUT AND THE CHECK ENGINE LIGHT LIT. THIS IS THE THIRD TIME THIS HAS OCCURRED. ONE OF THE TIME IT HAPPENED ON THE TECH REPAIRING THE JEEP. MANY PARTS AND SOFTWARE UPDATES HAVE BEEN INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224249April 11, 2008
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINT - EXCESSIVE FRONT TIRE WEAR ON THE INSIDE WALL OF TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222166March 24, 2008
ENGINE AND ENGINE COOLING
ENGINE STOPPED, COASTED TO CURB, VEHICLE BURST IN TO FLAMES. TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10220103March 5, 2008
VEHICLE SPEED CONTROL
ON 2/21/08 I TOOK MY 2006 JEEP LIBERTY TO DAVID O'NEAL AUTOMOTIVE TO HAVE MY VEHICLE CHECKED AS A RESULT OF TWO INCIDENTS THAT HAD OCCURRED DURING IT'S OPERATION AND ANOTHER OPERATIONAL PROBLEM. THE FIRST INCIDENT OCCURRED IN THE WALMART PARKING LOT AS I WAS STOPPED TO ALLOW A PEDESTRIAN TO CROSS THE PARKING LOT. THE JEEP ACCELERATED WHILE IT WAS IN A STOPPED POSITION AND I HAD TO PUT THE VEHICLE IN PARK TO AVOID HITTING THE PEDESTRIAN. ON THE SECOND INCIDENT I WAS STOPPED AT A LIGHT WHEN THE JEEP ONCE AGAIN ACCELERATED ON ITS OWN. THE OTHER PROBLEM THAT I WAS HAVING WITH THE VEHICLE IS IT'S INABILITY TO ACCELERATE EFFECTIVELY AT TIMES. THE SERVICE ADVISOR ADVISED ME THAT THEY DID GET THE JEEP TO DUPLICATE THE PROBLEM BUT THEY DID NOT GET A CODE FOR THE PROBLEM. ON 2/22/08 I SPOKE TO THE SERVICE MANAGER FOR THE DEALERSHIP WITH REGARD TO THE PROBLEMS I WAS HAVING WITH THE VEHICLE, THE ISSUE OF MY HAVING TO PAY FOR DIAGNOSTIC FEES AND REPAIRS AND THE SAFETY ISSUES INVOLVED WITH THIS MATTER. HE ADVISED ME TO WAIT UNTIL THE VEHICLE REPEATS THE PROBLEM AND BRING IT IN TO SEE IF WE CAN GET A CODE. I NOTIFIED HIM THAT THEY HAD ALREADY SEEN THE PROBLEM REPEAT ITSELF WHEN I HAD IT IN FOR REPAIR AND A CODE DID NOT ACTIVATE. HE AGAIN STATED THAT I SHOULD BRING IT IN TO SEE IF A CODE COULD BE RETRIEVED. I ASKED HIM, IF A CODE COULD NOT BE RETRIEVED, WHAT DO WE DO THEN? HE COULD NOT GIVE ME ANY DEFINITIVE ANSWER TO THIS QUESTION. ON THIS SAME DATE I RELAYED ALL OF THIS SAME INFORMATION TO THE CUSTOMER RELATIONS COORDINATOR. IN ADDITION I EXPRESSED THE FACT THAT WHEN THE REPAIR BILLS AND DIAGNOSTIC FEES WERE BEING CHARGED TO ME IT WAS OKAY TO PROCEED WITHOUT CODES BUT NOW THAT I FEEL THAT THE DEALERSHIP SHOULD BE PAYING FOR THESE COSTS, DUE TO WHEN THE VEHICLE WAS PURCHASED (1/3/2008) AND THE NATURE OF THE PROBLEM (DEFECT), THE DEALERSHIP FEELS THAT WE CANNOT PROCEED WITHOUT A CODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218836February 22, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE CONTACT HEARD A SUDDEN NOISE AS IF SOMETHING FELL FROM THE VEHICLE. SHE PULLED OVER AND NOTICED THAT THE FAN FROM THE ENGINE FELL ONTO THE PASSENGER SIDE FRONT FLOOR, UNDERNEATH THE DASHBOARD. SHE DROVE TO HER DEALER, DROPPED OFF THE VEHICLE, AND IT IS CURRENTLY BEING REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 19,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215837January 24, 2008
UNKNOWN OR OTHER
I WOULD LIKE TO MAKE A COMPLAINT ABOUT PARKWAY CHRYSLER DODGE AND JEEP DEALER. I HAVE A RECALL ON MY VEHICLE AND I CALLED THEM BACK IN JULY OF 2007, THE SAID THAT THEY HAD TO PLACE AN ORDER ON THE PART AND IT COULD TAKE UP TO A MONTH. TWO MONTH PASSED AND I CALLED THEM AND THEY TOLD ME THAT IT STILL ISN'T IT AND THAT THEY WOULD CALL ME WHEN IT WAS READY. THIS HAS BEEN GOING ON BACK AND FORTH SINCE JULY 2007 AND NOW ITS JAN 2008 AND I AM GETTING ANOTHER RECALL NOTICE IN THE MAIL. I HAVE HAD OTHER ISSUES WITH THEM TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215488January 20, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HELLO I HAVE TAKEN MY JEEP LIBERTY TO THE DEALER AT LEAST 4 TIMES FOR THE RECALL AND THEY JUST NEVER HAVE THE PART IT IS ALWAYS ON ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214755January 14, 2008
POWER TRAIN:DRIVELINE:DRIVESHAFT
MY 21 YEAR OLD DAUGHTER WAS DRIVING MY 2006 LIBERTY ON THE NORTHERN PARKWAY IN WESTBURY, NY ON JANUARY 2, 2008. THE CAR WAS PURCHASED IN JULY 2006 AND HAS APPROXIMATELY 15,500 MILES ON IT. SUDDENLY AND WITHOUT WARNING THE WHEELS LOCKED UP RIPPING OUT THE TRANSFER CASE AND DROPPING THE DRIVE SHAFT ON THE HIGHWAY. THE CAR BEHIND HER WAS DAMAGED AS IT RAN OVER THE DRIVE TRAIN COMPONENTS. THE DRIVER OF THE DAMAGED CAR SAW FLAMES COMING OUT FROM UNDER THE LIBERTY AND A CLOUD OF BLACK SMOKE. (PROBABLY FROM THE GEAR OIL). FORTUNATELY THE LIBERTY VEERED INTO THE BREAKDOWN LANE AND NOT INTO ANOTHER TRAVEL. NO ONE WAS INJURED. THE LIBERTY WAS TOWED TO WESTBURY JEEP. INITIALLY I MET WITH THE SERVICE MANAGER AND HE INDICATED THE REPAIRS WOULD BE MADE UNDER WARRANTY. AFTER 12 DAYS HE PHONE ME AND SAID ...EITHER THE CAR HIT SOMETHING OR IT WAS DRIVEN IN 4WD LOW ON THE HIGHWAY. NEITHER OF THESE OCCURRED AND JEEP DOES NOT ACKNOWLEDGE A PROBLEM WITH VEHICLE AND WILL NOT COVER THE REPAIRS UNDER WARRANTY. I PHONED CHRYSLER AND THEY WON?T EVEN SEND A REP TO LOOK AT THE VEHICLE. CHRYSLER CONTACTED THE DEALER AND REPEATED WHAT THE DEALER SAID. THE CHRYSLER SERVICE REP WOULD NOT PROVIDE ANOTHER CONTACT SAYING SHE WAS TRAINED TO HANDLE THESE SITUATIONS. SHE ALSO SAID THERE ARE NO TSBS OR RECALLS FOR MY LIBERTY WHICH APPLY. I AM FRUSTRATED AND STONEWALLED BY BOTH THE WESTBURY JEEP AND CHRYSLER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10214506January 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
ON THE 27TH. OF DEC. 2007 I WAS TRAVELING ON I70E AND AS I WAS GETTING BACK ON THE HWY. FROM A REST STOP JUST EAST OF INDIANAPLOIS, IN. MY 2006 JEEP LIBERTY CRD HAD A FAILURE IN THE TRANSMISSION TORQUE CONVERTER. I GOING ABOUT 60-65 MPH WHEN ALL OF A SUDDEN THERE WAS A LOT OF SHUDDERING COMING FROM THE TRANSMISSION AND THEN A LOUD KLUNK AND IT CAUSE A SUDDEN DROP IN MY SPEED FROM 65 TO 30 MPH. LUCKILY NO ONE WAS INJURED OR HURT, HOWEVER AS IN THE PAST WHEN THIS HAPPEN, ITS WITHOUT WARNING CAUSING A TEMPORARY LOSS OF CONTROL. THE TRANSMISSION SHUDDER HAPPENED SEVERAL MORE TIMES WHILE II WAS TRAVELING. MY DEALER HAS KNOW ABOUT THIS PROBLEM FOR OVER A YEAR, AND I HAVE REPORTED IT TO HIS SERVICE DEPARTMENT MORE THAN 4 TIMES AND THE PROBLEM HAS YET TO BE FIXED. CHRYSLER I BELIEVE KNOWS THAT THERE IS A PROBLEM WITH THE JEEP LIBERTY CRD'S DRIVE TRAIN BUT HAS YET TO FIX THE PROBLEM. THIS WILL BE MY THIRD COMPLAINT TO NHTSA ON THIS. THE SAME PROBLEM HAPPENED AGAIN WHEN I WAS RETURNING HOME ON THE 3RD OF JAN. 2008. I WILL BE SEEING A REP ON THIS COMING MONDAY AND I DO NOT EXPECT TO GET ANY SATISFACTION FROM HIM ON THIS SAFETY MATTER. ALSO MY REAR BRAKES ARE GROANING EVERY TIME THAT I STOP AND THE DEALER HAS ALREADY DID A TSB ON THEM ONCE AND THE PROBLEM HAS RETURNED. THEY TOLD ME THAT AFTER THE CAR HAS MORE THAN 12,000 MILES THEY WILL DO NOTHING. THE CAR HAS JUST 16,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213480January 2, 2008
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE DRIVER SIDE REAR WINDOW FELL DOWN. THE DEALER REPLACED THE WINDOW. AFTER THE WINDOW WAS REPAIRED IT STOP OPERATING. THE DEALER REPLACED THE WIRE AND THE WINDOW DROPPED HALF WAY OFF OF THE TRACK. NO REPAIRS WERE MADE. THE ENGINE WAS TURNED ON AT THE TIME OF ALL THE FAILURES OCCURRED. THE INCIDENTS HAPPENED WITHOUT WARNING. THE FAILURE MILEAGE WAS 8,913. THE CURRENT MILEAGE WAS 19,699. UPDATED 4/7/08 *CN UPDATED 04/07/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211884December 14, 2007
VISIBILITY:GLASS, SIDE/REAR
IN JULY OF LAST YEAR (2006), I LEASED A 2006 JEEP LIBERTY. APPROXIMATELY 2 MONTHS LATER, ONE OF MY WINDOWS SLIPPED DOWN. I TOOK IT IN FOR REPAIRS. SINCE THEN (16 MONTHS LATER), I HAVE BEEN IN THE REPAIR SHOP FOR THIS EXACT REASON 5 MORE TIMES. MY PARENTS HAVE THE EXACT SAME VEHICLE, SAME YEAR, AND THEY ARE ON THEIR 6TH WINDOW AS WELL. AFTER TALKING TO THE REPAIR SHOPS WE BOTH GO TO, WE HAVE FOUND THAT THIS IS A COMMON OCCURRENCE. JEEP HAS BEEN CONTACTED BY US AND BY OTHERS. THEY ARE WELL AWARE OF THE PROBLEM. I BELIEVE THAT THIS IS A SAFETY ISSUE ON SO MANY LEVELS BECAUSE THE VEHICLE IS VULNERABLE IF THE WINDOW IS NOT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211475December 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A 2006 JEEP LIBERTY4X4 3RD DAY IT WAS TOWED BACK DUE TO TRANSMISSION PROBLEMS. NOW AT 30,000 MILES I'M HAVING THE SAME ISSUES PLUS THE GEAR KEEPS SKIPPING. I BROUGHT IT BACK 3 TIMES NOW AND BECAUSE IT DOESN'T MAKE THE CUNKING NOISE THE FEW MINUTES THEY HAVE IT THEY SAY THERE'S NOTHING WRONG AND THE GEARS ARE SUPPOSED TO SKIP. HMMM NEW ONE ON ME. THEY ALSO SAY THERE'S NO REPORTS ON THE TRANSMISSION PROBLEMS HMM PLENTY HERE OR AM I SEEING THINGS. IT PRINTED THEM ALL OUT SO I CAN GO BACK AND SHOW THEM THE COMPLAINTS. CAN'T DENY WHAT'S ON BLACK AND WHITE NOW CAN THEY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211196December 8, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
FAILED EGR VALVE- 2ND TIME IN UNDER 47K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210822December 4, 2007
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING BETWEEN 50- 65 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT SMELLED FUEL INSIDE THE PASSENGER COMPARTMENT TWICE. THE DEALER INSPECTED THE VEHICLE AND FOUND NO FAILURES. THE FAILURE MILEAGE WAS 34,000 AND CURRENT MILEAGE WAS 38,792.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209167November 16, 2007
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
FIRST INCIDENT, SEVERAL WEEKS AGO: WITHIN TWO MINUTES AFTER STARTING CAR, ATTEMPTED TO ENTER HIGHWAY WITH A LEFT TURN. WITH LIGHT PRESSURE ON THROTTLE, ENGINE RAN TO HIGH RPM. WAS ABLE TO STEER INTO CENTER TURN LANE WHILE SHIFTING TO NEUTRAL. ENGINE RETURNED TO NORMAL MODE OF OPERATION, AND I PROCEEDED DIRECTLY TO MY DEALERSHIP. DEALERSHIP KEPT CAR FOR SEVERAL DAYS, FINDING NOTHING ( SERVICE SAID THEY CHECKED THE COMPUTER AND CALLED CHRYSLER), THEY SAID CAR WAS SAFE TO DRIVE. SECOND INCIDENT: LAST SATURDAY (NOV. 10, 2007) MY WIFE USED CAR TO GO SHOPPING. APPROXIMATELY FOUR MINUTES AFTER START, ENGINE AGAIN OVERSPED: SHE PULLED OVER AND PUT THE CAR IN PARK AND SHUT IT DOWN. WHEN I ARRIVED, ATTEMPTED A RESTART; ENGINE WENT TO A HIGH RPM SO I SHUT IT DOWN AND LEFT IT PARKED WHILE I WENT TO THE DEALER. SERVICE WAS ALREADY GONE FOR THE DAY SO I TALKED TO THE MANAGER, WHO SET UP A TOW THROUGH CHRYSLER CORP. DEALERSHIPS SERVICE COULDN'T GET TO IT UNTIL WED. EVENING (NOV.14). MECHANIC FOUND THE SAME PROBLEM BUT CAN'T FIND WHY. THEY CALLED CHRYSLER, BUT NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207357October 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE GEARSHIFT LOCKS IN PARK AND CANNOT BE MOVED. THE PROBLEM OCCURS INCONSISTENTLY, AND ALTHOUGH IT HAS BEEN BROUGHT TO THE DEALER TWICE FOR THIS PROBLEM, THEY STATE THAT THERE IS NO IDENTIFIABLE PROBLEM WITH THE SYSTEM AND NO SURE WAY TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206192October 18, 2007
ELECTRONIC STABILITY CONTROL (ESC)
I RECENTLY PURCHASED A NEW 2006 JEEP LIBERTY AND HAVE HAD REPEATED PROBLEM WITH THE ROLLOVER PROTECTION PROGRAM SAFETY SYSTEM. HERE'S WHAT HAS BEEN HAPPENING: I WOULD BE DRIVING DOWN THE STREET IN A STRAIGHT LINE, SAY 30 MPH, AND THE SYSTEM WARNING LIGHTS WOULD GO ON, THEN MY ANTI-LOCK BRAKES WOULD BEGIN FIRING BECAUSE THEY THINK THAT THE CAR IS ABOUT TO ROLL OVER. AFTER A FEW SECONDS, THIS WOULD STOP. BUT AFTER THAT, SOMETIMES THE BRAKES LOCKED UP ALTOGETHER. OTHER TIMES DRIVING WENT BACK TO NORMAL EXCEPT FOR THE WARNING LIGHT STAYING ON. IT'S A LITTLE SCARY AND MORE THAN A LITTLE DANGEROUS FOR YOUR BRAKES TO LOCK UP THIS WAY. THE CAR WAS IN THE SHOP FOR WEEKS. I SPENT HUNDREDS ON RENTAL CARS. AND I HAD TO REPLACE MY BACK BRAKES AT 16,000 MILES. I BELIEVE THAT WAS DUE TO THIS SYSTEM MALFUNCTIONING. THIS IS AN ONGOING PROBLEM. THIS IS A VITAL SAFETY SYSTEM, BUT THE DEALER AND JEEP DON'T REALLY WANT TO ADDRESS THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205966October 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2006 JEEP LIBERTY CRD BEGAN STALLING WHILE ON THE INTERSTATE. DRIVING STARTED OUT NORMAL, THEN SUDDENLY WHILE AT A STEADY 65 MPH THE JEEP BEGAN MAKING A LOUD NOISE AND NOT RESPONDING TO ACCELERATION. THIS WENT ON AND OFF INTERMITTENTLY FOR 5 MILES TO THE NEXT EXIT OFF THE FREEWAY, THEN IT OCCURRED INTERMITTENTLY ON A HIGHWAY THEN SIDE STREETS UNTIL I MADE IT HOME. FROM A DEAD STOP IT WAS EXTREMELY SLUGGISH TO GET GOING AT ALL. THE SYMPTOMS POINT TO TORQUE CONVERTER ISSUES, I HAD PREVIOUSLY HAD THE TORQUE CONVERTER RECALL WORK DONE AT THE DEALER IN DECEMBER 2006, APPARENTLY THAT DIDN'T EVEN LAST A YEAR. IT IS UNACCEPTABLE TO STALL ON A FREEWAY, LET ALONE SIDE ROADS. THE DEALER WAS UNABLE TO SCHEDULE A VISIT FOR WELL OVER A WEEK, IT GOES IN TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205689October 15, 2007
FUEL SYSTEM, DIESEL
2006 JEEP LIBERTY DIESEL WITH 14,500 MILES. ENGINE DIES 10-15 SECONDS AFTER START. FUEL SYSTEM MUST BE PRIMED WITH PUMP ON FUEL FILTER HEAD IN ORDER TO RESTART ENGINE. FUEL IS SEEPING FROM THE FUEL HEATER ELECTRICAL CONNECTOR LOCATED ON THE FILTER ASSEMBLY. DEALER REPLACED FUEL FILTER ASSEMBLY AS A WARRANTY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205120October 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AUTOMATIC TRANSMISSION TORQUE CONVERTER IS GOING INTO PARTIAL LOCK-UP. MANUFACTURER IS AWARE OF SITUATION PER KN 87887255, BUT THERE IS NO REPAIR AT THIS TIME. HESITATION, SHUDDER, ALMOST STALLS. BEEN OCCURRING SINCE PURCHASED NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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