Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#11012812August 4, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SWAYED FROM SIDE TO SIDE, CAUSING THE FRONT END TO RICOCHET. THE CONTACT COULD NOT CONTROL THE STEERING. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO SWAY AND BOUNCE PRIOR TO INDEPENDENTLY STOPPING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TOWED TO THE ROYAL CHRYSLER DEALER (LOCATED AT 3961 WAVERLY RD, OWEGO, NY 13827). THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE (L27, N46, AND D16) OF THE LOWER CONTROL ARM. IT WAS DIAGNOSED THAT THE REAR WHEEL DETACHED, WHICH AFFECTED THE STEERING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN THE BUYBACK PROGRAM AND THEY WOULD REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 12V085000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 99,000. ...UPDATED 10/23/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012477August 3, 2017
STEERING, SUSPENSION, WHEELS
65 MPH,HIGHWAY.LOST CONTROL,NO STEERING ABILITY AT ALL.COASTED CAR TO PARK ALONG FREEWAY SHOULDER,TO AVOID ACCIDENT AND BEING HIT BY A TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011977August 1, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIGHTS FLICKER WHEN DRIVING AT NIGHT . TEMPORARY LOSS OF SIGHT OF THE ROAD . MAJOR SAFETY ISSUE . I SEE MULITPLE COMPLAINTS WITH NO FIXES , AND NO RECALL. ONLINE SHOWS DIFFERENT MODELS OTHER THAN JEEP LIBERTY WITH THE SAME ISSUE . I AM NOT SURE WHY THEY ARE NOT TAKING THIS SERIOUSLY . SOMEONE COULD DIE GET SERIOUSLY INJURED, ALSO YOU COULD RUN OVER SOMEONE OR ANIMAL WHEN THE BLINDNESS OCCURS IT HAS LAST SEVERAL MINUTES BEFORE THE LIGHTS COME BACK ON . TRY TO PULL OVER TO THE SIDE OF THE ROAD WITH COMPLETE BLINDNESS VERY SCARY . THIS HAPPENS EVERY TIME I DRIVE AT NIGHT . THE TIME INTERVALS BETWEEN THE FLICKERING VARIES. IF NOTHING IS DONE WHICH I HOPE IS NOT THE CASE IT HAS BEEN DOCUMENTED IN CASE I HAVE AN ACCIDENT DIE OR KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010764July 26, 2017
ELECTRICAL SYSTEM, SUSPENSION
TAKATA RECALL THE DRIVERS SIDE BALL JOINT SHEARED OFF BECAUSE IT CANT BE GREASED .. THE WHEEL FELL OFF IN A PARKING LOT .. THE PASSENGERS SIDE IS DOING THE SAME SHEARING OFF .. IT MADE A WHINING NOISE ON THE DRIVERS AIDE AND IS NOT MAKING A NOISE ON PASSENGER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010769July 26, 2017
ELECTRICAL SYSTEM
ALL WINDOW MOTORS HAVE A PROBLEM AND 3 HAVE GONE OUT ...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003392July 6, 2017
ELECTRICAL SYSTEM
ALL DOOR LOCKS STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001945June 28, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, IT ACCELERATED INDEPENDENTLY EVEN WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE HAD TO BE PLACED INTO NEUTRAL IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO GALEANA CHRYSLER JEEP KIA (180 GREYSTONE BLVD, COLUMBIA, SC 29210) WHERE THE DEALER STATED THAT THERE WAS NO ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 15,800. UPDATED 08/09/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001800June 27, 2017
SUSPENSION
WE OWN A 2004 JEEP LIBERTY THAT WAS PURCHASED NEW IN VIRGINIA AND RESOLD TO OUR FAMILY IN 2013, IN VIRGINIA. ON 22 JUNE 2017, MY 18 YEAR OLD DAUGHTER WAS DRIVING OUR JEEP ON MOUNTAIN ROADS ABOUT 50 MILES FROM OUR HOME WHEN SHE NOTICED THE VEHICLE WAS "SWERVING" AND MAKING A NOISE. SHE MANAGED TO SAFELY MOVE THE VEHICLE OUT OF THE TRAFFIC LANE AND CONTACT ME. UPON MY ARRIVAL AND INSPECTION OF THE VEHICLE, I NOTICED THE REAR LOWER CONTROL ARM ON THE DRIVER'S SIDE HAD COMPLETELY BROKEN AND ALLOWED THE REAR END TO SHIFT POSITION, CAUSING THE VEHICLE TO TRACK FAR OUT OF ALIGNMENT AND CAUSING THE REAR TIRE TO RUB ON THE FENDER WALL. I WAS SURPRISED TO SEE RUST APPEARED TO BE THE CAUSE OF THE CONTROL ARMS FAILURE. AFTER GETTING THE VEHICLE HOME AND RESEARCHING PARTS TO REPLACE THE BROKEN CONTROL ARM, I DISCOVERED THAT PART HAD BEEN RECALLED ON 2004 JEEP LIBERTYS WHICH SURPRISED ME BECAUSE I HAD THE VEHICLE SERVICED BY A JEEP DEALER TO ENSURE ALL RECALLS HAD BEEN COMPLETED. UPON FURTHER RESEARCH, HOWEVER, I LEARNED THE RECALL ONLY EFFECTED THOSE LIBERTYS IN THE NORTH EAST AND UPPER MIDWEST WHERE SALT IS FREQUENTLY USED ON SNOWY ROADS (HTTPS://WWW.AUTOTRADER.COM/CAR-RECALL/JEEP-ADDS-137000-LIBERTY-SUVS-TO-RECALL-171108). WHILE THIS EXPLAINS WHY THE DEALERSHIP HADN'T REPAIRED THE ITEM, IT CERTAINLY DIDN'T EXPLAIN WHY WE WEREN'T NOTIFIED THAT THE PART IS PRONE TO SUCH FAILURES, CONSIDERING VIRGINIA DOES RECEIVE A FAIR SHARE OF SNOW AND A HUGE PORTION OF THE VIRGINIA POPULATION COMMUTES INTO WASHINGTON D.C. (WHICH WAS INCLUDED IN THE RECALL) IT SEEMS EXTREMELY NEGLIGENT TO ALLOW OWNERS OF THIS VEHICLE TO CONTINUE TO OPERATE THEM WITHOUT AT LEAST A NOTIFICATION EVEN IF JEEP DOESN'T HAVE TO REPLACE THE ITEM. I PURCHASED UNGRADED AFTERMARKET CONTROL ARMS AND INSTALLED THEM MYSELF, I'VE INCLUDED A PICTURE OF THE ORIGINAL CONTROL ARM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991835May 26, 2017
SUSPENSION
I HAVE A SOUTHERN STATE VEHICLE EXPERIENCING WHAT I BELIEVE IS A NORTHERN STATE (SALT BELT) RECALL. MY LOWER CONTROL ARMS ARE RUSTED ALMOST TO THE POINT OF DANGEROUS. APPARENTLY THIS IS AN ISSUE THAT IS NOT LIMITED TO NORTHERN STATES. NO FAILURE AT THIS TIME BUT IT APPEARS IT COULD HAPPEN ANYTIME. NHTSA CAMPAIGN NUMBER: 12V085000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985472May 12, 2017
FUEL/PROPULSION SYSTEM
I GOT MY JEEP REPOED IN 2016 BECAUSE OF NOT MAKING MY PAYMENTS. I WAS HAVING THE PROBLEMS WITH THE GAS TANK AND THE ENGINE WAS NOT RUNNING CORRECTLY. IS THERE ANYTHING YOU CAN DO? PLEASE LET ME KNOW. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978641April 15, 2017
STRUCTURE:BODY, WHEELS
WAS GOING DOWN A HILL. DIDN'T NOTICE A STOP SIGN. TRIED TO STOP BUT COULDN'T IN TIME. TOOK THE CORNER AND HIT A TREE WITH MY PASSENGER FRONT CORNER AND THE JEEP FLIPPED ON ITS SIDE. SMASHED MY FACE ON THE STEERING WHEEL SHATTERING MY JAW DUE TO AIRBAGS NOT GOING OFF AND SEATBELTS NOT LOCKING. NEEDED IMMEDIATE SURGERY. THEY HAD TO SMASH THE FRONT WINDOW TO GET ME OUT OF THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10969599March 30, 2017
UNKNOWN OR OTHER
2004 JEEP LIBERTY. 3 FAILED WINDOW REGULATORS/ MOTORS. MANY COMPLAINTS FOR SAME ISSUE ON OTHER YEARS. RECALLS ISSUED BUT NOT FOR 2004 DESPITE MANY COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967482March 21, 2017
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHEN RECEIVING A ROUTINE ALINEMENT, THE CERTIFIED MECHANIC DIAGNOSED THAT THE LOWER CONTROL ARMED FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THEY WERE INFORMED THAT THE VEHICLE PREVIOUSLY RECEIVED A RECALL REPAIR REGARDING THE LOWER CONTROL ARM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959787March 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CONTACT COLLIDED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10959702March 8, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AT INTERSTATE SPEED THE JEEP ACCELERATES UNEXPECTEDLY AS IF THE THROTTLE IS PRESSED TO THE FLOOR. THIS IS THE THIRD TIME THIS HAS HAPPENED. ACCELERATES TO 80 MILES PER HOUR ALMOST INSTANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958615March 4, 2017
ELECTRICAL SYSTEM
I PURCHASED MY 2004 JEEP LIBERTY IN 2009 WITH 16K MILES ON IT. IN 2010 I HAD TO HAVE THE PASSENGER'S SIDE WINDOW REGULATOR REPLACED AT $200. IN 2011 THE BACK DRIVER'S SIDE WINDOW HAD THE SAME ISSUE, BUT NOW THE REPAIR WAS QUOTED AT BEING AT LEAST $400. IN LATE 2016 THE BACK PASSENGER WINDOW DID THE SAME THING. THIS WEEK MARCH 2017 THE DRIVER'S SIDE FRONT WINDOW HAS DONE THE SAME THING AND NO LONGER STAYS UP. ALL OF THESE HAVE HAPPENED WHILE DRIVING EITHER ON A CITY STREET OR HIGHWAY WHILE MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954047February 11, 2017
SUSPENSION
WAS DRIVING AND MY LOWER STABILIZER BAR BROKE INTO FROM RUST AND MADE ME REARED SHIFT CAUSING ME TO ALMOST FLIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945775January 17, 2017
FUEL/PROPULSION SYSTEM
MY CAR CAUGHT ON FIRE LAST NIGHT, FIRE DEPARTMENT WAS UNABLE TO CONFIRM SOURCE OF FIRE. I RESEARCHED JEEP LIBERTY 2004 RECALLS AND FOUND ON JUNE 12,2012 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED (EA) 12-005 TO INVESTIGATE AN ALLEGED SAFETY RELATED DEFECTS CONCERNING FUEL TANK SYSTEM INTEGRITY FOR JEEP MY 1993-2007 FOR , WHICH INCLUDED NUMEROUS FIRE. ON 1/16/2017 MY JEEP LIBERTY CAUGHT ON FIRE, IN THE SNOW. CAR WAS STATIONARY, HAD ONLY DRIVEN 2 BLOCKS, GOT STUCK IN THE SNOW, REVVED UP THE ENGINE AND SMOKE BEGAN COMING OUT THE HOOD. CAR COMPLETELY COMBUSTED IN FLAMES,
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10945395January 15, 2017
STRUCTURE:BODY, SERVICE BRAKES, UNKNOWN OR OTHER
TWO CONCERNS - THE FIRST BEING SAFETY RELATED. THERE IS METAL GRINDING NOISE WHEN BRAKING. ALL SPEEDS - SLOW OR FAST, AND IN ALL "DRIVES", TWO WHEEL OR FOUR WHEEL DRIVE. NO MECHANICS I HAVE VISITED HAVE BEEN ABLE TO DIAGNOSE IT. THERE ARE HUNDREDS OF OTHER JEEP LIBERTY OWNERS EXPERIENCING THE SAME PROBLEM. I HAVE SPOKEN IN PERSON WITH SEVERAL AND READ HUNDREDS OF COMPLAINTS ONLINE OF THE SAME THING. SECONDLY, THREE OF MY WINDOWS HAVE NOW FAILED TO OPERATE. ALSO A WIDESPREAD JEEP LIBERTY ISSUE WITH A PIECE IN THE LIFTING MECHANISM. THE MOTORS ARE OPERATING JUST FINE, BUT THERE IS A PIECE INSIDE THE DOOR THAT BREAKS AND THE WINDOWS FAIL TO OPEN OR CLOSE THEREAFTER. SOMETIMES, A LIFTING MECHANISM SPRING-LOOKING PIECE GRINDS UPWARDS INTO THE CABIN OF THE VEHICLE WHEN THE "BROKEN" WINDOW MECHANISMS ARE ACCIDENTALLY ACTIVATED. ALSO CONCERNED THESE SPRING MECHANISMS COULD SNAP IN THE CABIN AND CAUSE EXTREME HARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939668January 4, 2017
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
FUEL TANK STRAPS ROTTED & BROKE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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