Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10993047June 4, 2017
AIR BAGS
WE KEEP GETTING RECALL NOTICES ON THE AIR BAGS ON OUR JEEP. HOWEVER, EVERY TIME WE TAKE IT TO THE DEALER FOR REPAIR WE ARE TOLD THEY DO NOT HAVE THE PARTS TO FIX IT. THEY TELL US THEY WILL CALL WHEN PARTS AND SOLUTION IS AVAILABLE. WE HAVE TAKEN NOTICES IN TO THEM 3 TIMES AND IT IS STILL NOT FIXED AS THEY SAY THEY DO NOT HAVE PARTS. ARE WE BEING PLAYED BY A DEALER WHO DOES NOT WANT TO FIX THIS? OR ARE THERE REALLY NO PARTS TO FIX THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985726May 15, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, A LOUD NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE AND THE FRONT DRIVER SIDE DROPPED TO THE GROUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE LOWER BALL JOINT HAD PULLED THROUGH THE STEERING KNUCKLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT MENTIONED THAT AN INDEPENDENT MECHANIC DROVE THE VEHICLE, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984788May 10, 2017
FUEL/PROPULSION SYSTEM
WHILE DRIVING TO A DOCTORS APPOINTMENT ON A CITY STREET, THE STRAPS THAT HOLD THE FUEL TANK ON FAILED DUE TO CORROSION AND THE FUEL TANK FELL TO THE GROUND, DRAGGING FOR A SHORT DISTANCE BEFORE THE TANK FAILED, SPILLING ABOUT 18 GALLONS OF GASOLINE ONTO THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983882May 7, 2017
POWER TRAIN
WHEN DECELERATING THROUGH 30 MPH, CLUMP SOUND AND SLIGHT JERK. ACCELERATES THROUGH 30 MPH SMOOTHLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983635May 5, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. AFTER COMING TO A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 07/18/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10979219April 19, 2017
AIR BAGS, SUSPENSION, WHEELS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 75 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT WAS THE FRONT PASSENGER IN THE VEHICLE. THE DRIVER STATED THAT THE VEHICLE FELT AS IF THE FRONT DRIVER SIDE OF THE VEHICLE STRUCK THE GROUND. THE VEHICLE FISHTAILED AND COLLIDED WITH THE MEDIAN, ROLLED SEVERAL TIMES, SPUN OUT, AND LANDED ON ITS ROOF. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AND OTHER AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED TWO BROKEN FINGERS ON THE LEFT HAND, CONTUSIONS, LEFT BODY SIDE MUSCLE SORENESS, AND A CONCUSSION. THE REAR PASSENGER OCCUPANT SUSTAINED A CUT TO THE RIGHT ARM AND LEFT LEG AND BRUISING. THE MIDDLE REAR PASSENGER SUSTAINED MINOR BRUISING, AND THE DRIVER SIDE REAR PASSENGER SUSTAINED BACK INJURIES. ALL OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. SEVERAL MONTHS AGO, THE VEHICLE WAS SERVICED PER A BALL JOINT RECALL AND A POSSIBLE CONTROL ARM RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. ..UPDATED 05/09/17 *BF *AS
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10979348April 19, 2017
AIR BAGS
I HAD MY RECALLED OCCUPANT RESTRAINT MODULE FIXED. HOWEVER, WHEN WE DRIVE THE CAR THE AIR BAG LIGHT /CHIME COMES ON AND THEN THE LIGHT WILL GO AWAY. THIS HAPPENS WHEN TURNING OR DRIVING FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979365April 19, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 03V460000 (SUSPENSION). THE VEHICLE WAS SERVICED UNDER BOTH RECALLS HOWEVER WHILE DRIVING AT 60 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A PASSENGER IN THE OTHER VEHICLE COMPLAINED OF MINOR ELBOW PAIN. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A POLICE OFFICER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10971254April 8, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
HELLO, OUR JEEP OFTEN OR ALWAYS HAD THE AIRBAG LIGHT WARNING ON THE DASHBOARD. THIS WAS A CONCERN OF OURS, AND WE HAD HEARD AWHILE BACK THAT THERE WAS A RECALL ON JEEP LIBERTYS AIRBAG. WHEN ATTEMPTING TO TAKE IT IN FOR THE RECALL FIX, THE COMPANY WANTED AN AMOUNT OF MONEY THAT WE COULDN'T AFFORD. RECENTLY MY MOM WAS IN A CAR WRECK, DESTROYING THE VEHICLES ENTIRE FRONT AND MAKING IT UNUSABLE. SHE TOLD ME SHE ONLY RECEIVED BURNS AND THAT SHE PROBABLY WOULDV'E BEEN OK IF THE DAMAGED AIRBAGS WERE FIXED. SHE MENTIONED TO ME SHE RECEIVED BURNS ON HER ARMS THAT WERE THE FAULT OF THE BAD AIRBAGS THAT WERENT ANY GOOD. SHE WOULD BE WILLING TO EXPLAIN THIS BETTER THAN I CAN SINCE I ONLY KNOW THAT MUCH. HER HAND THIS MORNING IS NOW SWOLLEN FROM THE INJURY. THE VEHICLE WAS IN A HEAD ON CAR COLLISION WITH ANOTHER PERSON SET TO ENTER THE FREEWAY ON A CITY STREET
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10970650April 5, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVER'S SIDE BALL JOINT WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959909March 10, 2017
EXTERIOR LIGHTING
WHILE DRIVING WITH THE LIGHTS ON THEY FLICKER ON & OFF AND THERE IS A LOUD CLICKING NOISE FROM THE STEERING COLUMN. IT HAS HAPPENED QUITE OFTEN WHILE DRIVING THROUGH TOWN AND ON THE INTERSTATE. THIS IS A SAFETY RISK, ESPECIALLY IF OTHER DRIVERS THINK THAT YOU ARE FLASHING YOUR LIGHTS AT THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959560March 8, 2017
AIR BAGS, SEAT BELTS
TOOK JEEP TO CHRYSLER/JEEP ON FRONT ST. BINGHAMTON, NY 4-16-15 SAID I HAD TO WAIT FOR CHRYSLER CO TO CONTACT ME FOR RECALL, NEVER DID, SONEONE UNPLUGGED IT, LIGHT IS ON ALL THE TIME. NOT SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958463March 3, 2017
AIR BAGS
ON NOVEMBER 14,2016 I HAD THE OCCUPANT RESTRAINT CONTROL MODULE REPLACED DUE TO A RECALL LAUNCHED ON NOVEMBER 25,2015. IN THE RECALL IT ALSO STATED THAT THE SENSORS WERE TO BE REPLACED. SINCE THE "FIX" MY AIR BAG LIGHT HAS GONE ON AND OFF, NOW FOR THE LAST THREE WEEKS THE AIR BAG LIGHT IS ON ALL THE TIME. WAS TOLD BY AUTO NATION JEEP DEALER ON MARCH THIRD 2017 THAT IT WOULD COST ME APPROXIMATELY $787 AND CHANGE TO FIX. WAS ALSO TOLD THAT THE SENSORS FOR MY VEHICLE WERE NOT PART OF THE RECALL. NEED TO KNOW IF I SHOULD TAKE IT TO ANOTHER DEALER OR ANY OTHER OPTIONS NEEDED TO TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956171February 21, 2017
FUEL/PROPULSION SYSTEM
MY 2003 JEEP LIBERTY WAS RECALLED IN 2015 BECAUSE OF AN EXPLODING GAS TANK PROBLEM. I TOOK IT TO A DEALERSHIP BUT THEY REFUSED TO FIX THE PROBLEM, SAYING THAT RUST ON THE THREADS OF THE FRAME MOUNTING HOLES PREVENTED THEM FROM MOUNTING A HITCH TO FIX THE PROBLEM. I ASKED THEM IF THEY COULD THREAD A BIGGER HOLE, USE A BOLT AND NUT,OR JUST WELD THE NEEDED REPAIR PART ON - THEY REFUSED. I JUST THIS DAY TOOK MY JEEP TO A DIFFERENT DEALERSHIP TO HAVE A DIFFERENT RECALL REPAIRED SO I ASKED THEM TO CHECK CHRYSLER - JEEP RECORDS ON MY JEEP AND THEY HAVE IT LISTED AS SATISFIED FOR THE EXPLODING PROBLEM. THIS IS NOT TRUE, THEY REFUSED TO FIX IT EVEN AFTER SEVERAL E-MAILS TO THEM. NOW I SEE THAT THERE ARE STILL PROBLEMS WITH THE JEEPS EXPLODING EVEN AFTER REPAIRS HAVE BEEN MADE. HOW DO I GO ABOUT MAKING THIS COMPANY DO A PROPER REPAIR ON MY JEEP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950050February 7, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS IN REVERSE, THE DRIVER HEARD A NOISE COMING FROM THE FRONT PASSENGER SIDE. THE CONTACT NOTICED THAT THE LOWER CONTROL ARM PIN WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT DETACHED AND BOTH BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949487February 3, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SEAT BELT MALFUNCTIONED. THE CONTACT STATED THAT THE SEAT BELT WOULD NOT LATCH WHEN PROMPTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948197January 29, 2017
AIR BAGS
ON MARCH 2015 DUE TO A RECALL M35 (ORC FILTER CIRCUIT) FOR AIRBAGS WAS INSTALLED ON MY VEHICLE. AFTER INSTALLATION MY AIRBAG LIGHT CAME ON (MY JEEP NEVER, NEVER HAS ISSUES WITH AIRBAGS UNTIL THEY INSTALLED PART. RECENTLY I RECEIVED ANOTHER RECALL FROM FCA R06 (OCCUPANT RESTRAIN MODULE) DUE TO INSTALLATION OF M35 ORC FILTER CIRCUIT TO THE AIRBAG MODULE. ALSO THERE IS A REVISION DATED MAY 2016 TO REMOVE RECALL M35 (ORC FILTER CIRCUIT MODULE) AND REPLACE AIRBAGS CONTROL MODULE WITH FRONT IMPACT SENSORS. I ONLY TOOK VEHICLE FOR EXTRA SAFETY MEASUREMENTS. AND DUE TO INSTALLATION OF AIRBAG CONTROL MODULE FILTER CIRCUIT MY AIRBAGS SYSTEM GOT AFFECTED/DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945600January 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AFTER SAFETY RECALL N46 &R06 JEEP DIDN'T INSPECT THE TANK AND THERE'S GAS LEAK, AS IT ON THE VIDEO HTTPS://YOUTU.BE/U-67O4TNSJW . WHEN THEY GIVE ME BACK MY VEHICLE I HAD A LOT OF ELECTRICAL ISSUES LIKE WINDOWS DOESN'T WORK AND VEHICLE STOPPED ON THE ROAD. THIS IS VERY DANGEROUS AND THEY DON'T CARE. VEHICLE IS STATIONERY BECAUSE I'M AFRAID TO FIRE LIKE MORE THAN 50 PEOPLE IN MY JEEP LIBERTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944600January 12, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND (SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/10/17*LJ UPDATED 09/06/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938657December 29, 2016
AIR BAGS, SUSPENSION
TAKATA RECALL STILL WAITING TO BE REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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