Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10184817March 12, 2007
VEHICLE SPEED CONTROL
SPEED SENSOR CONNECTOR WIRES BREAK AT DIFFERENTIAL FROM FRICTION FROM THE EMERGENCY BRAKE CABLE RESUTING IN NO SPEEDOMTER OR ODOMTER READINGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184833March 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE DEALER RECEIVED RECALL 03V460000 REGARDING LOWER BALL JOINTS. THE DEALER INFORMED THE CONTACT THAT IT WOULD TAKE THREE TO FOUR WEEKS TO REPAIR THE LOWER BALL JOINTS. THE DEALER STATED THAT THE CONTACT IS NUMBER 171 ON THE LIST. THE DEALER WAS WILLING TO INSPECT THE VEHICL. HOWEVER, IT WILL TAKE 40 WEEKS TO RECEIVE THE PARTS TO REPAIR IT. THE CURRENT AND FAILURE MILEAGE WERE 63,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184889March 12, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED THAT TOP BRAKE LIGHT IN THE BACK WAS CORRODED AND THE PAINT IWAS BUBBLING UP. HE COULD NOT SECURE THE LIGHT ON THE TOP ANYMORE. THE CONTACT WAS GOING TO TAKE THE LIGHT OFF AND TAKE PICTURES. THE CONTACT HHAD THE VEHICLE SINCE DECEMBER 2001. THE CONTACT BELIEVED THAT THISWAS A VEHICLE DEFECT AND A SAFETY HAZARD. THE CONTACT WAS TOLD BY CHRYSLER THAT THE BRAKE LIGHT WAS NOT UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGE WERE BOTH 45,000 . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183977March 2, 2007
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT LOCKING MECHANISM ON 2002 JEEP LIBERTY DRIVER'S SEAT IS BROKEN AND DOES NOT ENGAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183897March 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HIS AREA , AND THEY STATED THAT IT COULD TAKE 4 MONTHS OR MORE IN ORDER FOR THEM TO PERFORM THE RECALL SERVICE. THE CONTACT STATED THAT THERE WAS A WAITING LIST OF OVER 100 PEOPLE. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 59700.*AK UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183963March 1, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WHEN IT'S COLD AND EITHER SNOWY OR ICY AT ANY SPEED "5 MPH -- 35 MPH MY JEEP LIBERTY FAILS TO STOP FOR A VERY LONG DISTANCE. AT 5 MPH IT TAKES WELL OVER 30-40 FEET. THE ABS MAKE NOISE LIKE THEY ARE TRYING TO DO SOMETHING. BUT ITS AS IF THEY NEVER ACTUALLY ENGAGE TO STOP THE VEHICLE. I HAVE HAD TO USE A SNOWY BANK SEVERAL TIMES SO I WOULDN'T ROLL STRAIGHT INTO AN INTERSECTION. THIS VEHICLE HAS DONE THIS SINCE I HAVE HAD IT. I HAVE TAKEN IT IN NUMEROUS TIMES AND TOLD NOTHING IS WRONG. MY FATHER DROVE THIS SAME VEHICLE AND HAD THE SAME THING HAPPEN TO HIM. I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS ISSUE. FOR SAFETY REASONS I LEAVE MY LIBERTY IN THE GARAGE ON SNOWY DAYS AND TAKE MY FORD TRUCK OUT INSTEAD. I DO NOT HAVE THIS ISSUE WITH MY TRUCK. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10183477February 26, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2002 JEEP LIBERTY. IN NOVEMBER OF 2006 I HAD THE BALL JOINT RECALL PERFORMED ON THE JEEP. YESTERDAY I WAS DRIVING DOWN THE ROAD WHEN THE PASSENGER SIDE BALL JOINT FAILED CAUSING MY WHEEL TO FALL DOWN UNDERNEATH THE JEEP TEARING THE UPPER BALL JOINT OUT. THE RIM AND TIRE WERE DAMAGED DUE TO THIS INCIDENT AS WELL AS OTHER COMPONENTS OF THE FRONT SUSPENSION. IT IS CURRENTLY AT A JEEP DEALERSHIP BEING DIAGNOSED FOR FURTHER DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183264February 22, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT CALLED REGARDING THE 2002 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. SHE WAS PUT ON A WAITING LIST IN NOVEMBER. THE VEHICLE HAS 35,000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK UPDATE 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183112February 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING MY JEEP ON THE INTERSTATE WITH THE LIGHTS ON -- MY ABS LIGHT AND BRAKE LIGHT ILLUMINATED, THIS WAS FOLLOWED BY MY SPEEDOMETER WAVING UP AND DOWN (FOR EXAMPLE I STOPPED AND THE SPEEDOMETER WAS BOUNCING FROM 0 TO 100 MPH), FOLLOWED BY THE CHECK ENGINE LIGHT ILLUMINATING AND THEN SOMETIME IN THERE I REALIZED THE ODOMETER, BOTH IN THE DASHBOARD INSTRUMENT PANEL AND IN THE OVERHEAD INSTRUMENT PANEL STOPPED WORKING. I HAVE DONE RESEARCH ON THIS ISSUE VIA THE INTERNET AND THIS SEEMS TO BE A FAIRLY POPULAR ISSUE DUE TO WIRE SHORTS. I HAVE ALREADY REPLACED THE SPEED SENSOR UNDER THE REAR AXLE JUST TO HAVE THE JEEP DO IT AGAIN IN ABOUT 10 MINUTES OF IN CITY DRIVING WITH JUST ONE PERSON IN THE VEHICLE, AND NOW THE JEEP IS HEADED TO THE SHOP. I AM UNSURE IF THE ABS SYSTEM IS WORKING PROPERLY DURING THIS TIME WHICH IS HAZARDOUS, NOT TO MENTION THE ODOMETER ISN'T RUNNING WHICH IS ILLEGAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183099February 20, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE ON OCTOBER 4, 2006. THE CONTACT TRAVELED 90 MILES ONE WAY, AND HE TOLD THE DEALER THAT THE VEHICLE WASN'T DRIVING NORMALLY. THE CONTACT REPLACED 2 SETS OF TIRES ,AND HAD SEVERAL ALIGNMENTS, WHICH HAD BEEN UNSUCCESSFUL IN CORRECTING THE STEERING FAILURE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT CALLED THE DEALER ON SEVERAL OCCASIONS TO FOLLOW UP AND SCHEDULE AN APPOINTMENT. HOWEVER, HE WAS ADVISED THAT THERE WAS NO WAITING LIST, AND AFTER SEVERAL ATTEMPTS, INCLUDING CALLING THE MANUFACTURER AN APPOINTMENT WAS SCHEDULED. THE CONTACT RECEIVED A CALL FROM THE DEALER STATING THE APPOINTMENT WAS CANCELLED, AND THE PARTS WERE ON BACK ORDER WHEN SPEAKING WITH A DIFFERENT MECHANIC. HE WAS TOLD THE PARTS WERE AT THE DEALER AND TO BRING THE VEHICLE IN FOR REPAIR ON THE FOLLOWING DAY. THE CONTACT RECEIVED A VOICE MAIL THE DAY BEFORE HIS SCHEDULED APPOINTMENT STATING THAT THE PARTS WERE ON BACK ORDER. THE VEHICLE WASN'T STEERING PROPERLY, AND HADN'T DRIVEN NORMALLY FOR QUITE SOME TIME. THE CONTACT STATED THE SPEED WASN'T A FACTOR, AFTER DRIVING 5 MILES OR MORE THE VEHICLE DID NOT STEER PROPERLY. THE CURRENT AND FAILURE MILEAGE WERE BOTH 58000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182969February 19, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FAILURE OF DAIMLER CHRYSLER AND LOCAL DEALER TO REMEDY A RECALL WITHIN A REASONABLE TIME. AFTER 2 1/2 MONTHS THEY SAY IT WILL BE 2-3 MORE WEEKS BEFORE PARTS ARE AVAILABLE. I THOUGHT THE RECALL NOTICE SAID THE CAR COULD CRASH WITHOUT PRIOR WARNING. WHEN I CALLED AGAIN TODAY I WAS TOLD TO WAIT ANOTHER 2-3 WEEKS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182882February 18, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED SAFETY RECALL NOTICE BACK IN NOVEMBER 2006. ALL DEALERSHIPS IN THE AREA DO NOT CARRY PARTS THAT NEED TO BE REPLACED. PARTS ARE CLAIMED TO BE BACK-ORDERED. IF THEY SEND OUT SAFETY RECALL NOTICES, DEALERSHIPS SHOULD BE CARRYING REPLACEMENT PARTS!! NO INJURIES YET, BUT JUST WAITING FOR SOMETHING TO HAPPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183714February 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY WITH CONCERNS ABOUT RECALL ON FRONT SUSPENSION LOWER BALL JOINTS**CC THE CONSUMER STATED THE RIGHT BALL JOINT FELL OFF THE VEHICLE ON THE RIGHT SIDE AND CAUSED DAMAGE TO THE VEHICLE PRIOR TO THE RECALL. THE CONSUMER THEN RECEIVED A RECALL REGARDING THE BALL JOINTS, WHEN HE WENT TO THE DEALER TO HAVE OTHER WORK DONE, HE INQUIRED ABOUT THE RECALL AND WAS TOLD HE WOULD BE PLACED ON A LIST. THE CONSUMER STATED WHILE DRIVING, THERE WAS A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE AND SUSPECTED THERE MIGHT BE A PROBLEM WITH THE BALL JOINTS AGAIN. THE CONSUMER WAS INFORMED THE BALL JOINTS ON BOTH SIDES HAD FAILED AND ADDITIONAL DAMAGE WAS DONE TO THE KNUCKLE. THE VEHICLE WAS REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183720February 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY SPORT WITH CONCERNS ABOUT RECALL F23 -LOWER BALL JOINTS CUSTOMER WANTS TO BE COMPENSATED FOR DAMAGE**CC THE CONSUMER ONLY RECEIVED REIMBURSEMENT FOR THE TWO DEFECTIVE BALL JOINTS. THE CONSUMER WANTS TO BE COMPENSATED FOR THE DAMAGE TO THE VEHICLE. THE AXLE ASSEMBLY, A-ARMS AND SWAY BARS WERE DAMAGED AS A RESULT OF THE FAULTY BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182547February 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE DRIVER CALLED THE DEALER IN DECEMBER TO SCHEDULE AN APPOINTMENT RE GARDING RECALL 06V288000. THE DEALER STATED IN JANUARY THAT THEY ONLY RECEIVED 4 LOWER BALL JOINTS , AND THAT SHE WAS NUMBER 36 ON THE WAITING LIST. THE CONTACT DROVE 80 MILES PER DAY OR MORE ON THE EXPRESSWAY AND WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED. THE CURRENT VEHICLE MILEAGE WAS 80,000. THERE WERE NO OTHER FAILURES AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182313February 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT HAS A 2002 JEEP LIBERTY. RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINT. THE CONTACT CALLED THE DEALERSHIP IN HIS AREA SINCE NOVEMBER 2006, AND AT THAT TIME THEY STATED THAT IT COULD TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. THE CONTACT STILL HAS NOT RECEIVED A CALL BACK FROM THE DEALERSHIP. CURRENT AND FAILURE MILEAGE WERE 49000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182279February 11, 2007
ENGINE AND ENGINE COOLING:ENGINE
ALL MAINTENANCE DONE AS PER JEEP'S REQUIREMENTS. 3.7 V6 HEAD GASKET BLEW AT 128,500 NEEDED TO REPLACE ENGINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181971February 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT CALLED REGARDING RECALL 06V288000 FOR THE 2002 JEEP LIBERTY CONCERNING THE LOWER BALL JOINTS. THE CONTACT STATED HE HAS BEEN WAITING APPROXIMATELY 1 1/2 MONTHS FOR THE LOWER BALL JOINT PART. THE DEALER ADVISED THE CONTACT HE WILL BE CALLED WHEN THE PART ARRIVED. THE VEHICLE HAS APPROXIMATELY 62,000 MILES. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE TO DATE. *AK UPDATED 2/27/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181844February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT HE HAS A 2002 JEEP LIBERTY , AND RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. HE CALLED THE DEALER TO MAKE AN APPOINTMENT AND THE DEALER STATED THAT CHRYSLER WAS ONLY GIVING OUT THREE (3) PARTS PER WEEK AND HE FELT THAT THAT WAS NOT ACCEPTABLE. THE VEHICLE HAS NOT HAD A FAILURE TO DATE. THE CURRENT MILEAGE WAS 62000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181419February 2, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ORIGINAL MESSAGE FOLLOWS: ------------------------ US CUSTOMER SERVICE - CHRYSLER BRAND SITE BRIEF DESCRIPTION: FIXING MY RECALL ALMOST TURNING OUT DEADLY LOSING CONTROL OF MY FRONT BRAKES COMMENTS: TODAY MY WIFE AND I PICKED UP HER JEEP LIBERTY AFTER HAVING THE FRONT BALL JOINTS REPLACED (IT WAS A SAFETY RECALL) FROM KONA AUTO CENTER IN KAILUA KONA, HI. KONA IS 45 MILES FROM MY TOWN OF KAMUELA. MY WIFE DROVE THE CAR HOME AND EVERY TIME SHE STEPPED ON THE BRAKES, THE FRONT BRAKES MADE A LOUD CLUNK, LOUDER EACH TIME. SHE ALSO NOTICED A RATTLING SOUND. WHEN SHE CAME TO A TRAFFIC LIGHT IN TOWN. THE CAR ALMOST DIDN'T STOP. SHE HAD TO DOWN SHIFT AND EVEN HAD TO USE THE EMERGENCY BRAKES TO KEEP FROM REAR ENDING THE CAR IN FRONT OF HER. I TEST DROVE THE CAR THERE WAS SOMETHING VERY WRONG. I STARTED TO DRIVE BACK TO KONA. I TO HAD TO DOWN SHIFT AND USE THE EMERGENCY BRAKE TO STOP. IF I TOUCHED THE BRAKE, THE FRONT BRAKES WOULD MAKE A LOUD BANG AND THEN WOULD RATTLE, WITH NO STOPPING POWER. HALF WAY BACK I HAD TO STOP. I CRAWLED UNDER THE CAR AND FOUND TO MY AMAZEMENT THAT ONE BOLT ON EACH FRONT BRAKE CALIPER WAS MISSING AND THE OTHER BOLT WAS ONLY FINGER TIGHT. I CALLED THE KONA AUTO CENTER AND SPOKE WITH THE SERVICE MANAGER JEFF. I TOLD HIM I WAS ON MY WAY AND HOW DANGEROUS MY SITUATION WAS. JEFF MET ME AS I ARRIVED. HE ASKED ME WHAT I WANTED. I TOLD HIM I JUST WANTED THE TWO BOLTS PUT BACK AND TORQUE ALL THE HARDWARE AND THE BRAKES CHECKED. I ALSO TOLD HIM TO TELL ALL HIS EMPLOYEES THAT ANY TIME THEY TOUCH/DISCONNECT ANY BRAKE SYSTEM THEY BETTER PAY ATTENTION. MY FAMILY LIVES DEPEND ON THEM. HE OFFER ME SOME FREE SERVICING, BUT I TOLD HIM THAT HIS KONA SHOP HAS ALREADY LOST MY BUSINESS. I TYPICALLY DO ALL MY OWN MAINTENANCE. I WOULD THINK I COULD TRUST THE DEALERSHIP, BUT NOW I KNOW BETTER... PLEASE CHECK INTO THIS AND EMAIL ME BACK. VIN: 2W176146, MILEAGE: 78000, SERVICING DEALER: KONA AUTO CENTER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty