Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10198666August 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT LOWER BALL JOINTS (NHTSA CAMPAIGN #06V288000). SHE ATTEMPTED TO MAKE AN APPOINTMENT WITH THE DEALER HOWEVER; THEY STATED THAT THE PART WAS UNAVAILABLE. THEY DID NOT KNOW WHEN THEY WOULD RECEIVE THE PART. AS OF AUGUST 6, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE AND THE WAIT TIME HAS BEEN APPROXIMATELY SEVEN MONTHS. THERE HAD BEEN FO FAILURE TO DATE. THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198505August 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED SAFETY RECALL C36 NOTICE ONE YEAR AGO, BUT DEALERSHIP STILL HAS NOT SCHEDULED ME FOR AN APPOINTMENT. I HAVE MADE TWO APPOINTMENTS WITH THEM BUT THE DEALERSHIP HAS CANCELLED BOTH, THEY CLAIM THAT THEY DO NOT HAVE THE PARTS FROM THE MANUFACTURER. NOW I HAVE RECEIVED SAFETY RECALL NOTICE F23. I WANT THESE TAKEN CARE OF AS SOON AS REASONABLY POSSIBLE, BUT THE DEALERSHIP IS UNRESPONSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198360August 3, 2007
TIRES, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55-60 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL VIBRATED. THE CONTACT ALSO HEARD A HUMMING NOISE COMING FROM THE FRONT TIRES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE HUMMING NOISE WAS DUE TO EXCESSIVE WEAR CAUSED BY THE LOWER BALL JOINTS. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON AUGUST 2, 2007. HE FEELS THAT THE TIRES SHOULD BE REPLACED AS PART OF THE RECALL. AS OF AUGUST 3, 2007, THE BALL JOINTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE LOWER BALL JOINT HAS BEEN REPAIRED AND THE CUPPED TIRES WERE THEN ROTATED TO THE REAR OF THE VEHICLE AND THE CONSUMER STATED THERE IS STILL A LOOSE FEELING IN THE REAR OF THE VEHICLE. UPDATED 08/22/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198403August 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. HE STATED THAT HE RECEIVED A RECALL NOTICE (NHTSA CAMPAIGN # 03V460000) FOR THE LOWER BALL JOINTS IN DECEMBER OF 2006. HE SPOKE TO THE DEALER IN FEBRUARY OF 2007 AND THEY STATED IT WOULD TAKE APPROXIMATELY TWO MONTHS BEFORE THEY WOULD RECEIVE THE PART. AS OF AUGUST 3, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 63,000. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12-12-07. *KB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198429August 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CURRENT MILEAGE WAS 53,536 MILES. THE CONTACT HEARD A GRINDING NOISE AND OBSERVED AN OIL-BASED ODOR. THE VEHICLE WAS INCLUDED IN RECALL CAMPAIGN NO'S 03V460000 AND 06V288000. DURING A SCHEDULED APPOINTMENT, THE DEALER STATED THAT THE BALL JOINTS WERE NOT AVAILABLE. THE CALL WAS DISCONNECTED BEFORE GETTING VIN AND OTHER VEHICLE-BASIC INFORMATION. THE FAILURE MILEAGE WAS 50,000 MILES. BK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198264August 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
JEEP LIBERTY 2002 MODEL SUBJECT TO RECALL FOR LOWER BALL JOINT FAILURE, RECALL #F23. LOWER BALL JOINTS REPLACED BY DEALER, FOUND UPPER BALL JOINTS ALSO WORN OUT. THIS PROBLEM IS SIMILAR TO THE CAUSE OF THE LOWER BALL JOINT FAILURE - SEAL FAILURE WITH ATTENDANT LUBRICATION FAILURE AND CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198290August 2, 2007
SUSPENSION
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DECELERATING FROM 33 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT AND IT LOCKED UP. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS INJURED AS WELL AS THE DRIVER AND PASSENGER IN THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. ON NOVEMBER 4, 2003, THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE STRONGLY BELIEVES THAT THE CRASH WAS DUE TO THE RECALL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10197260July 23, 2007
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BUCKLE CANNOT BE RELEASED WHEN IT IS LATCHED. HE HAS TO STICK A KEY OR A SIMILAR ITEM IN THE BUCKLE TO RELEASE THE SEAT BELT. HE CONTACTED THE DEALER TO REPAIR THE PART AND WAS CHARGED A FEE. AS OF JULY 23, 2007, THE SEAT BELT HAS NOT BEEN REPAIRED. NHTSA DEFECT INVESTIGATION NUMBER EA05022 WAS REFERENCED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 65,000 AND FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197073July 20, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER/COMPRESSOR WAS FALLING, CAUSING THE SERPENTINE BELT TO BURN, AND ALSO NOT ALLOW THE ALTERNATOR TO RECHARGE THE BATTERY. FINALLY, THE A/C UNIT COMPLETELY SEIZED. AND THE CAR WAS IMMOBILIZED. THE DEALER HAD BEEN ALMOST EXCLUSIVELY BEEN DOING OIL CHANGES AND 23 POINT INSPECTIONS SINCE BUYING THE VEHICLE. THEY SOMEHOW CONVENIENTLY MISSED THIS ONE WHICH COULD HAVE CAUSED A FIRE. IN ANY EVENT, A VEHICLE LESS THAN 5 YEARS OLD SHOULD NOT BE A FIRE HAZARD NOR LOSE IT'S AC TO SEIZING! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196289July 13, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE BLOWER MOTOR CONNECTOR FAILED INTERMITTENTLY. ONCE HE REMOVED THE PLUG FROM THE BLOWER MOTOR, HE FOUND THAT THE MOTOR WAS CORRODED AND SUSTAINED HEAT DAMAGE. THE CABLES HAVE ALL BEEN BURNED. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196046July 11, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE LIGHTS ON THE DASHBOARD ILLUMINATED AND A BELL RANG. THE VEHICLE SHUT OFF, BUT WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE ENGINE LOCKED AND AGREED THAT THIS IS UNUSUAL AT 94,000 MILES. THE VEHICLE WAS WELL MAINTAINED. CHRYSLER STATED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THE WARRANTY EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195951July 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE DRIVER SIDE FRONT TIRE BLEW OUT. THE CONTACT THEN HEARD A NOISE AND THE VEHICLE DROPPED DOWN. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER AND DIAGNOSED AS NEEDING THE LOWER BALL JOINTS REPLACED. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED IN 2003. THE VEHICLE HAS BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195418July 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2006 IN REGARDS TO THE LOWER BALL JOINTS. SINCE THAT TIME, SHE HAS CALLED MULTIPLE DEALERS IN HER AREA IN AN ATTEMPT TO SCHEDULE A RECALL REPAIR. AS OF JULY 5, 2007, NONE OF THE DEALERS HAVE THE PART NEEDED FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193083June 12, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AFTER HAVING SATISFIED NOT ONE, BUT TWO RECALLS ON THE 2002 JEEP LIBERTY RENEGADE FOR LOWER BALL JOINT ISSUES, THE UPPER BALL JOINT ON THE DRIVER SIDE FAILED AS I PULLED INTO MY DRIVEWAY AT A 45 DEGREE ANGLE. THE TIRE FELL INTO THE BALL JOINT, STOPPING THE JEEP (MOVING AT 5 MPH) IN ITS TRACKS. I AM VERY THANKFUL THIS DID NOT OCCUR ON THE HIGHWAY AT 70 MPH NOT 10 MINUTES EARLIER. SLIGHT NOISES WERE COMING FROM UNDER THE VEHICLE AND HAD JUST GOTTEN A BIT WORSE A DAY OR TWO BEFORE THE FAILURE (ALTHOUGH IT WAS DRIVING NORMALLY), SO I WAS ABOUT TO SCHEDULE AN APPOINTMENT FOR IT. FORTUNATELY, NOBODY WAS HURT, THE CAR ITSELF IS FINE TOO, WELL, OTHER THAN THE MISSING WHEEL... PARTS WILL BE REPLACED TOMORROW AT MY EXPENSE - I AM ATTEMPTING TO WORK WITH THE SERVICE MANAGER AND LIKELY CHRYSLER DIRECTLY TO BE REIMBURSED FOR THE OBVIOUS FLAW. A 4 1/2 YEAR OLD VEHICLE WITH 65K MILES DRIVEN NORMALLY SHOULD NOT SIMPLY FALL APART LIKE THIS - WARNING TO ALL JEEP LIBERTY OWNERS TO HAVE ALL UPPER AND LOWER BALL JOINTS INSPECTED REGULARLY (AT LEAST ANNUALLY) FOR THIS DANGEROUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193218June 11, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY SAFETY RECALL F23- LOWER BALL JOINTS CUSTOMER STATES THAT THE THEY HAD TO HAVE THE WORK DONE AND WANT TO BE REIMBURSED FOR THE SERVICE**CC THE CONSUMER PROVIDED A COPY OF THE REPAIR INVOICE. THE DEALER STATED THAT UPPER BALL JOINT WAS ALSO BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192819June 8, 2007
UNKNOWN OR OTHER
AIR CONDITIONING UNIT WORKS FOR APPROXIMATELY 10 MINUTES AND THEN STARTS BLOWING WARM AIR. CLUTCH ON AC COMPRESSOR FOUND TO BE DISENGAGING CAUSING THE AC TO TURN OFF. DID NOT HAVE REPAIR DONE SINCE IT WILL COST $1000 ON A 4YO VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192820June 8, 2007
UNKNOWN OR OTHER
PLASTIC DUST SHIELD ON SHIFTER ASSEMBLY BROKE OFF IN COLD WEATHER. SHOP ESTIMATE OF NEARLY $400 TO REPLACE ENTIRE SHIFT ASSEMBLY SINCE PLASTIC PIECE CANNOT BE FIXED ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192654June 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. WHEN THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE, TRAVELING AT 25 MPH, THE LEFT FRONT TIRE CAME OFF THE VEHICLE. THE CONTACT NEVER RECEIVED THE BALL JOINT RECALL NOTICE. CHRYSLER STATED THAT THEY DID NOT GET ALL THE NOTICES OUT ON TIME, DUE TO THE LARGE QUANTITY, AND ARE NOT RESPONSIBLE. THE VEHICLE IS CURRENTLY AT THE SHOP AND WILL REQUIRE OTHER PARTS TO BE REPLACED, WHICH WILL COST OVER $1,000. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 100,003.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192703June 7, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55 MPH IN WET CONDITIONS, THE HEADLIGHTS, INTERIOR LIGHTS, WINDSHIELD WIPERS, DOOR LOCKS, AND SPEEDOMETER ALL STOPPED OPERATING. HOWEVER, THE VEHICLE WAS STILL RUNNING AT THE TIME OF FAILURE. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO STATED THAT THE COMPUTER MODULE CHIP WAS FAULTY. THE CURRENT AND FAILURE MILEAGES WERE 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192577June 6, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE HAD TWO (2) MAJOR ACCIDENTS IN MY 2002 JEEP LIBERTY LIMITED, BOTH OF WHICH RESULTED IN PHYSICAL INJURY TO MYSELF THAT COULD HAVE BEEN AVOIDED IF MY AIRBAGS HAD DEPLOYED PROPERLY. IN BOTH ACCIDENTS THERE WAS NO AIRBAG DEPLOYMENT WHATSOEVER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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