Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10204966October 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2002 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CONSUMER WOULD LIKE TO KNOW WHY THE DEALER DENIED HIS CLAIM FOR THE REPAIR. THE CONSUMER HAD TO PAY FOR THE REPAIR ON HIS VEHICLE EVEN THOUGH IT WAS UNDER RECALL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204904September 26, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LTR IN REGARDS TO THE RECALL SERVICES ON HER 2002 JEEP LIBERTY; SHE IS SEEKING REIMBURSEMENT AND RECOMMENDATIONS ON HOW TO RESOLVE REPAIRS DONE TO HER VEHICLE. *KB THE CONSUMER STATED THE VEHICLE HAS A BAD VIBRATION WHEN COMING TO A STOP. THE CONSUMER WAS TOLD THE TIRES NEEDED TO BE BALANCED AND ROTATED, HOWEVER THE CONSUMER CONTINUED TO FEEL THE VIBRATION AFTER THE WORK WAS DONE. THE CONSUMER WAS INFORMED THE BRAKES AND ROTORS HAD RUSTED. THE WIPER BLADES WERE REPLACED. THE DRIVERS SIDE SPEAKER WAS MAKING A RATTLING NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203062September 15, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I BOUGHT A 2002 JEEP LIBERTY 6 MONTHS AGO. I DON'T KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL I RECEIVED 2 WEEKS AGO ABOUT LOWER BALL JOINTS BUT THIS HAS HAPPENED 5 OR 6 TIMES, WHEN THE ROAD IS WET AND I APPLY BRAKES I START TO SLIDE AND CANT STOP. ONE DAY I WAS GOING TO MAKE A RIGHT TURN AND ALL I COULD DO WAS SLIDE, I WASN'T EVEN ABLE TO MAKE THAT TURN. I HAVE READ OTHER COMPLAINTS AND SEE THERE ARE A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM, SHOULDN'T THIS BE A SAFETY RECALL. THIS JEEP HAS APPROX. 55000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203768September 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, STEERING:RACK AND PINION, SUSPENSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
LTR RE RECALLS ON HER DAIMLER CHRYSLER PURCHASED BACK IN AUGUST 13, 2001. *KB THE CONSUMER STATED THE VEHICLE HAS BEEN RECALLED MORE THAN 3 TIMES AND SUPPOSEDLY FIXED OVER 6 TIMES REGARDING THE BALL JOINTS. THE CONSUMER HAD AN ACCIDENT. THE BALL JOINT BROKE WHILE THE CONSUMER WAS ATTEMPTING TO PARK. THE RADIATOR WAS LEAKING AT THE SEAM. THE RIGHT FRONT HUB BEARING WAS NOISY. THE CD CHANGER WOULD SKIP AFTER A FEW SONGS. THE DEALER FOUND AN INTERNAL FAULT. THERE WAS A HEAVY CRUNCHY NOISE WHEN DRIVING, STOPPING AND MAKING TURNS. THE FRONT STABILIZER/SWAY BAR WAS REPLACED. THE RACK AND PINION WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202845September 12, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ELECTRIC COOLING FAN BLADES DISINTEGRATED PENETRATING THE FAN SHROUD AND DAMAGING THE RADIATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202132September 7, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE UPPER BALL JOINT FAILED AND THE WHEEL FELL UNDERNEATH THE VEHICLE WHILE DRIVING. THE VEHICLE IS CURRENTLY AT THE REPAIR SHOP. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201328August 31, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE WOULD NOT SHIFT INTO THIRD GEAR. THE DEALER STATED THAT THE PLATE SHEARED THE BOLTS OFF THE TRANSMISSION, WHICH CAUSED THE METAL TO ENTER THE TRANSMISSION. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. AS OF AUGUST 31, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201269August 30, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE LOWER BALL JOINTS WERE REPLACED DUE TO NHTSA CAMPAIGN NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). WHILE PERFORMING THE REPLACEMENT, THE DEALER NOTICED THAT THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED, HOWEVER, THEY WERE NOT UNDER A RECALL. THE DEALER REPAIRED THE UPPER BALL JOINTS. THE CURRENT AND FAILURE MILEAGES WERE 39,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201141August 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING, EQUIPMENT
IN NOVEMBER OF 2006, I HAD A RECALL FIXED FOR THE "FRONT:CONTROL ARM:LOWER BALL JOINT" WHEN THE PARTS BECAME AVAILABLE. I BROUGHT THE CAR BACK 3 DAYS LATER HAVING ISSUES WITH THE STEERING AND HEARING A NOISE. THE DEALERSHIP TOOK THE CAR FOR A FEW DAYS AND DID A COMPLETE INSPECTION AND ASSURED ME THE NEW PARTS WERE SUFFICIENT. EVERY NOW AND THEN (NOT CONSTANT, BUT SCARCELY) WHEN I WOULD TURN THE WHEEL JUST A LITTLE, THE CAR WOULD TURN AS IF I HAD TURNED MY WHEEL ALL THE WAY. IT SCARED ME A FEW TIMES, BUT IT DIDN'T HAPPEN OFTEN AT ALL, SO I DIDN'T THINK MUCH OF IT. ON MAY 31, 2007, I WAS MERGING ONTO I-91 IN CONNECTICUT DRIVING ONLY 22 MILES PER HOUR, AND MY CAR DID THAT VERY THING. I WENT UP AND OVER THE CURB, UP THE EMBANKMENT AND CRASHED INTO A STEEL CONNECTICUT STATE SIGN. IF IT WASN'T FOR THE SIGN, I WOULD HAVE CONTINUED TO LOSE CONTROL AND POSSIBLY BEEN KILLED. HITTING THE SIGN SWUNG MY BACK END AROUND, WHERE I ROLLED DOWN THE EMBANKMENT AND TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY. MY CAR SUSTAINED OVER $7,000 WORTH OF DAMAGE AND HAS DAMAGED MY PERFECT DRIVING RECORD. NO OTHER CAR WAS INVOLVED AND NO ONE WAS HURT, INCLUDING MYSELF. I WAS VERY FORTUNATE, BUT I FEEL THERE NEEDS TO BE FURTHER INVESTIGATION INTO THE PREVIOUS RECALL AND POSSIBLY A NEW RECALL SHOULD BE POSTED TO ELIMINATE THIS PROBLEM. THE PROBLEM STILL EXISTS DESPITE THE RECALL FROM LAST YEAR. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10200658August 24, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING BETWEEN 5-60 MPH, THE DOORS WOULD CONTINUOUSLY LOCK AND UNLOCK. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW BODY CONTROL MODULE. THERE WAS A NHTSA RECALL NUMBER 04V111000 (LATCHES: LOCKS) FOR THE 2004 JEEP LIBERTY'S. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201412August 23, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:HYDRAULIC POWER ASSIST SYSTEM
2002 JEEP LIBERTY THAT WAS TOTALED WHEN THE POWER STEERING WENT OUT CUSTOMER STATES THAT SHE IS NOW WITHOUT TRANSPORTATION DUE TO FAULTY PARTS AND WANTS SOME KIND OF SOLUTION**CC THE CONSUMER RECEIVED 2 RECALL LETTERS IN THE MAIL AFTER HER ACCIDENT. BOTH NOTICES STATED THAT THE VEHICLE NEEDED TO HAVE THE BALL JOINTS REPAIRED. THE CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM OF THE ACCIDENT CHRYSLER STATED THEY WERE SENDING A REPRESENTATIVE OUT TO INVESTIGATE THE VEHICLE. THE CONSUMER STATED THE REPRESENTATIVE ASSESSED THERE WAS NOTHING WRONG WITH THE LOWER BALL JOINT, AIRBAGS, OR STEERING TO CAUSE THE ACCIDENT. THE CONSUMER FURTHER STATED SHE SPOKE WITH THE GARAGE WHERE THE VEHICLE WAS LOCATED AND STATED NO ONE EVER CAME TO CHECK THE VEHICLE OVER. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10200496August 22, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SATURDAY AUGUST 18TH 2007 I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING THE LOWER BALL JOINTS ON 2002-2006 JEEP LIBERTIES. THE RECALL SAID WATER COULD GET INTO THE FRONT SUSPENTION CAUSING THE BALL JOINT TO CORRODE AND SEPARATE WHICH COULD LEAD TO LOSS OF STEERING AND A POSSIBLE ACCIDENT. WHILE DRIVING HOME FROM WORK ON MONDAY THE 20TH (2 DAYS LATER) MY FRONT LEFT WHEEL FELL OFF WITHOUT WARNING, CAUSING LOSS OF CONTROL AND NEARLY CAUSING AN ACCIDENT (COINCIDENCE?). THE DEALER SAID THAT MY UPPER BALL JOINT HAD CORRODED AND SEPARATED AND THE RECENT RECALL WOULD NOT COVER MY REPAIR. DAIMLER CHRYSLER SAID THERE'S NOTHING THEY CAN DO AND I WOULD BE RESPONSIBLE FOR REPAIRS. I WENT ONLINE AND WAS SHOCKED TO FIND (IN ONLY ABOUT 20 MINUTES- SO THERE MUST BE MANY MORE) THAT HUNDREDS OF PEOPLE HAS THE EXACT SAME FAILURE WITH THEIR 02' -06' LIBERTY. ALTHOUGH I WOULD LIKE DAIMLER CHRYSLER TO TAKE RESPONSIBILITY FOR THE REPAIR, THE MORE IMPORTANT ISSUE IS THAT THERE SEEMS TO BE A SERIOUS PROBLEM WITH THESE CARS (SPECIFICALLY THE BALL JOINTS). THE RECALL SHOULD DEFINITELY INCLUDE UPPER BALL JOINTS AS WELL. LUCKILY I WAS ONLY GOING ABOUT 15-20MPH (MY CAR WAS STILL COMPLETELY FISH-TAILED) IF I HAD BEEN DOING ANYTHING OVER 40MPH I'M CERTAIN I WOULD HAVE ROLLED IT. I'M SURE THERE HAS TO BE PEOPLE OUT THERE WHO HAD FAMILY OR FRIENDS KILLED IN ACCIDENTS CAUSED BY THIS EXACT ISSUE...THEY PROBABLY DON'T EVEN KNOW HOW WIDESPREAD THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199670August 15, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. HE CALLED THE DEALER AND WAS INFORMED THAT THEY COULD NOT SERVICE HIS VEHICLE FOR ANOTHER SIX MONTHS. THE RECALL NUMBER WAS UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199486August 14, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). SHE TOOK THE VEHICLE TO THE SHOP FOR REPAIR AND THEY INFORMED HER THAT THE VEHICLE ALSO HAS A DEFECTIVE UPPER BALL JOINT. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE FEELS THAT THE REPAIR AND THE COSTS SHOULD BE INCLUDED IN THE RECALL REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199505August 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE. THE CONTACT STATED THAT THE WHEELS BEGAN SHAKING VERY ROUGHLY AND EVENTUALLY DETACHED FROM THE VEHICLE. HOWEVER, THE VEHICLE CONTINUED TO DRIVE FORWARD. APPROXIMATELY 3-4 YEARS AGO, THE DEALER REPLACED THE LOWER BALL JOINTS. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 44,081.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199454August 13, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE LEAVING A PARKING LOT, THE ELECTRIC COOLING FAN BLADES ON MY 2002 JEEP LIBERTY 4WD LIMITED BROKE APART SENDING PIECES THROUGH THE SHROUD IN SEVERAL PLACES. JUST HOURS BEFORE, I WAS CHECKING THE ENGINE FOR AN INTERMITTENT NOISE. I WOULD HAVE BEEN SEVERELY INJURED IF THE FAN DISINTEGRATED WHILE CHECKING THE OUT THE NOISE! I HAVE AN APPOINTMENT WITH THE DEALER FOR REPAIRS. I HAVE BEEN TOLD THAT THE REPAIR IS NOT COVERED UNDER WARRANTY OR RECALL ACTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199101August 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE BEEN WAITING TO HEAR FROM BERGERON CHRYSLER JEEP TO ADDRESS A SAFETY RECALL NOTICE I RECEIVED FOR MY JEEP LIBERTY. THE LAST TIME THEY CONTACTED ME WAS NOVEMBER 10, 2006 TO LET ME KNOW THEY WOULD BE IN TOUCH. AS OF TODAY, I STILL HAVE NOT HEARD FROM THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198831August 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 20 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE VEHICLE. HE STATED THAT THE LOWER BALL JOINTS SEPARATED. THE SERVICE STATION REPAIRED THE DRIVER SIDE FRONT AXLE AND UPPER TIE ROD. THE CURRENT MILEAGE WAS 107,536 AND FAILURE MILEAGE WAS 107,701.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198744August 7, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. HE STATED THAT HIS DAUGHTER'S VEHICLE WAS INCLUDED AS PART OF A RECALL (NHTSA CAMPAIGN #03V460000) FOR THE LOWER BALL JOINT. THE VEHICLE HAS BEEN REPAIRED TWICE. THE CONTACT FELT THAT THE UPPER BALL JOINT WAS DAMAGED DUE TO A TORN RUBBER PAD. THE MECHANIC STATED THAT THE BRAKES ON THE VEHICLE WERE INAPPROPRIATE BASED ON THE WEIGHT OF THE VEHICLE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198665August 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 60 MPH THE RIGHT SIDE OF THE VEHICLE DROPPED AND THERE WAS A BLOW OUT ON THE TIRE. THE CONTACT FELT THAT THE FRONT LOWER BALL JOINT CAUSED THE FAILURE. THERE IS A RECALL FOR THE FRONT LOWER BALL JOINT (NHTSA CAMPAIGN ID #06V288000). THE CONTACT STATED THAT THE MANUFACTURER WANTED TO CHARGE TO REPAIR THE TIRE AND THE WHEEL. HE FELT THE FRONT LOWER BALL JOINT CAUSED THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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