Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10241253September 7, 2008
SUSPENSION:FRONT, STEERING
MY 2002 JEEP LIBERTY 2X4 ALWAYS BOUNCES WHEN I DRIVE IT. IT BOUNCES AND THE STEERING WHEEL TURNS BY ITSELF WHEN I HIT A BUMP AT SLOW SPEED. REGULARLY, I HEAR A POPPING SOUND WHEN I TURN THE WHEEL TO MAKE A TURN. I HAVE HAD THE VEHICLE SERVICED REGULARLY AND HAD THE RECALL ITEM COMPLETED (FRONT BALL JOINT) BUT STILL HAVE THE PROBLEMS. I HAVE PLACED ALL NEW TIRES ON THE VEHICLE BUT THE PROBLEMS STILL EXIST. I AM AFRAID TO DRIVE THE CAR ON THE FREEWAY AT HIGH SPEED BECAUSE I CAN FEEL THAT THE CAR DOES NOT OPERATE CORRECTLY. I CANNOT AFFORD TO BUY ANOTHER CAR AT THIS TIME BUT FEEL THAT THIS CAR IS NOT COMPLETELY SAFE TO DRIVE. PLEASE NOTE: THIS IS A RECURRING PROBLEM RATHER THAN AN INCIDENTAL PROBLEM.. WHICH STARTED ABOUT A YEAR AND A HALF AGO AND HAS GOTTEN PROGRESSIVELY WORSE. THANK YOU FOR YOUR CONCERN AND FOR LETTING ME BRING THIS TO YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241128September 5, 2008
ENGINE AND ENGINE COOLING
2002 JEEP LIBERTY ---PLASTIC FAN BROKE AND TOOK OUT THE ELECTRIC FAN, ALL SHROUDS TOTAL COST WAS $1,236.19 [PLASTIC FAN WHAT THE ?!@#$% GIVES]. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240763September 3, 2008
TIRES, TIRES:SIDEWALL
MY SON AND A COUPLE OF HIS FRIENDS AND I WERE TRAVELING TO A MARLINS GAME ,ABOUT A 2 HR. DRIVE FROM OUR HOUSE. I HAD MADE A VISUAL CK. OF TIRES WHILE FUELING CAR BEFORE GETTING ON I-95. ALL LOOKED FINE. ABOUT 3-4 MILES AS I WAS GETTING ON I-95 THE LEFT REAR TIRE BLEW OUT. I PULLED OFF TO A SAFE AREA AND CHANGED TIRE. SOMETHING SEEMED ODD TO ME SO THE NEXT DAY I INSPECTED THE TIRE TO SEE IF I COULD FIND ANY REASON FOR THE BLOW OUT. TIRES ARE NOT THAT OLD AND THEY APPEARED TO HAVE PLENTY OF TREAD [3/8"]. TO THE UNTRAINED EYE ALL SEEMED NORMAL AS I COULD FIND NOTHING ON THE TREAD AREA THAT WOULD INDICATE ANY DAMAGE TO THAT PART OF TIRE. THE OUTER SIDEWALL WAS SHREDDED AS I HAD TO DRIVE ABOUT A 1/4 MILE TO GET OFF THE ON RAMP TO A SAFE AREA TO CHANGE TIRE , INNER SIDEWALL SHOWED LITTLE DAMAGE. I RECALL HITTING OR RUNNING OVER NOTHING THAT WOULD HAVE CAUSED ANY DAMAGE TO TIRE. MY CONCERN IS THAT I HAVE THESE TIRES ON THE OTHER WHEELS AS WELL AS SPARE TIRE .THIS IS MY WIFE'S CAR AND I WANT TO BE SURE SHE AND MY SON WILL BE SAFE. I'VE HAD TIRES GO FLAT BEFORE BUT AFTER MAKING A POINT OF CHECKING THEM PRIOR TO OUR TRIP AND THE ODD WAY THEY WENT FLAT I BECAME SUSPICIOUS THAT MAYBE SOMETHING IS WRONG HERE. I'LL HAVE TO TAKE THEM BACK TO DEALER FOR REPLACEMENT I'LL SEE IF THEY'LL ALLOW ME TO KEEP TIRE IF YOU WOULD LIKE TO INSPECT IT . THANK YOU JIM DIRKS *TR ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239635August 25, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE STARTING THE VEHICLE, THE ELECTRONIC COOLING FAN BLADE SEPARATED AND PENETRATED THE SHROUD. A PIECE OF THE BLADE PENETRATED AND STUCK IN THE INSULATION OF THE HOOD. THE DEALER WAS NOTIFIED AND GAVE THE CONTACT THE RUN-AROUND. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) FOR THE 2002 JEEP GRAND CHEROKEE. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC OR DEALER AT THIS TIME. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239678August 25, 2008
STRUCTURE
JEEP LIBERTY RENEGADE SKIDS AND HAVE TENDENCY TO SLIDES QUITE OFTEN AND ESPECIALLY DURING RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238992August 20, 2008
ENGINE AND ENGINE COOLING
2 WEEKS AGO WE HAD AN ENGINE LIGHT COME ON AND TOOK IT TO A DEALERSHIP TO HAVE IT SERVICED. IT CAME BACK AFTER PUTTING IT ON THE ANALYZER THAT CYLINDER 6 HAD MISFIRED SO THEY JUST RESET THE LIGHT AND SAID IF IT CAME BACK ON TO COME IN AND THEY WOULD REPLACE THE SPARKPLUG. 2 WEEKS LATER THE LIGHT CAME BACK ON AND THE UPPER AND LOWER SEAL BLEW. I WAS TOLD BY THE SERVICE DEPT. THAT IT WOULD BE 6 TO 8 WEEKS TO GET THE PART AND THAT WE ARE NUMBER 60 ON THE LIST FOR THE SAME PARTS. IS THERE A RECALL PROBLEM THAT WE DON'T KNOW ABOUT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237515August 8, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY REAR WINDOWS HAVE BROKEN (REGULATOR) NOW 4 TIMES. I HARDLY EVER USE THESE WINDOWS AND THEN ONE DAY ONE WILL JUST FALL DOWN AND IT NEVER FAILS THAT WITHIN A DAY OR WEEK THE OTHER WILL FOLLOW. THE LAST TIME I HAD ONE OF THE WINDOWS FIXED IT WAS ONLY 4 MONTHS AGO. IF THE DEALER WASN'T GRANTING ME SOME FORM OF GOODWILL WARRANTY IT WOULD BE COSTING ABOUT $600 EVERY TIME THE BOTH GET FIXED. THE PART IS OBVIOUSLY NOT WORKING AND NEEDS TO BE RECALLED!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236984August 5, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE TRAVELING IN THE RIGHT LANE AND ATTEMPTING TO CHANGE LANES, ANOTHER VEHICLE PULLED INTO THE CONTACT'S BLIND SPOT. THE CONTACT SWERVED TO AVOID CRASHING INTO THE OTHER VEHICLE AND HER VEHICLE BEGAN TO SHAKE AND ROCK. SHE LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, AND CRASHED INTO A DIRT EMBANKMENT. THE VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT AND ANOTHER PASSENGER WERE SERIOUSLY INJURED. THEY WERE BOTH TRANSPORTED TO A LOCAL HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO VARNADORES TOW LOT. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 78,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10237039August 5, 2008
EXTERIOR LIGHTING
JEEP LIBERTY HEADLIGHTS TURN ON AND OFF WHILE DRIVING DOWN THE ROAD AT NIGHT. HEADLIGHTS HAVE REPEATEDLY BEEN BLINKING ON AND OFF FOR 2 WEEKS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236425July 30, 2008
EQUIPMENT
I HAVE A 2002 JEEP LIBERTY THAT I HAVE HAD FOR FOUR YEARS. I HAVE HAD TO REPLACE THE REGULATOR IN THE BACK WINDOWS 3 TIMES. JEEP IS REFUSING TO ACKNOWLEDGE THAT DOING THIS 3X'S IS EVEN AN ISSUE. ALSO, MY JEEP DEALER WILL NOT RETURN MY CALLS WHEN I CALL TO SCHEDULE AN APPOINTMENT TO GET THE ALREADY RECALLED ITEMS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235964July 28, 2008
SUSPENSION:FRONT
FRONT LEFT (DRIVER'S SIDE) SUSPENSION COLLAPSED WHILE DRIVING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235187July 21, 2008
SUSPENSION:FRONT
IT HAPPENED AGAIN YESTERDAY! I HAVE A JEEP LIBERTY 2002. MY FRONT PASSENGER SIDE WHEEL FELL OFF WHILE I WAS DRIVING (WITH MY KIDS) IN A RESIDENTIAL AREA:HAD IT BEEN ON THE HIGHWAY, I KNOW THERE WOULD HAVE BEEN INJURIES. I HAVE HAD TWO RECALLS. FIRST RECALL 2004 AND ANOTHER AT THE END OF 2007. JANUARY 2008 WHILE I DRIVING BOTH FRONT TIRES POPPED OFF (VERY SCARY), THEN SECOND RECALL WAS DONE. SINCE THIS WAS SUPPOSEDLY TAKEN CARE OF, I THOUGHT THAT ALL WAS OK AND THEN IT HAPPENS AGAIN LAST NIGHT! WHY CAN SOMEBODY MAKE JEEP FIND AN ANSWER BEFORE THERE IS A FATALITY, OR IS THIS WHAT HEY ARE WAITING FOR? THE RIGHT NUMBER OF DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235194July 21, 2008
SUSPENSION:FRONT
IT HAPPENED AGAIN YESTERDAY! I HAVE A JEEP LIBERTY 2002. MY FRONT PASSENGER SIDE WHEEL FELL OFF WHILE I WAS DRIVING (WITH MY KIDS) IN A RESIDENTIAL AREA:HAD IT BEEN ON THE HIGHWAY, I KNOW THERE WOULD HAVE BEEN INJURIES. I HAVE HAD TWO RECALLS. FIRST RECALL 2004 AND ANOTHER AT THE END OF 2007. JANUARY 2008 WHILE I DRIVING BOTH FRONT TIRES POPPED OFF (VERY SCARY), THEN SECOND RECALL WAS DONE. SINCE THIS WAS SUPPOSEDLY TAKEN CARE OF, I THOUGHT THAT ALL WAS OK AND THEN IT HAPPENS AGAIN LAST NIGHT! WHY CAN SOMEBODY MAKE JEEP FIND AN ANSWER BEFORE THERE IS A FATALITY, OR IS THIS WHAT HEY ARE WAITING FOR? THE RIGHT NUMBER OF DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234637July 17, 2008
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 2002 JEEP LIBERTY WITH 90,000 MILES, THE FRONT RIGHT UPPER BALL-JOINT FAILURE OCCURRED WHEN I WAS ATTEMPTING TO MAKE A LEFT TURN ACROSS THE FLOW OF ONCOMING TRAFFIC. AS I TURNED SOUTH ON MOUND RD FROM HALL RD IN STERLING HEIGHTS MICHIGAN I, HEARD A LOUD NOISE FROM THE FRONT RIGHT AND THEN THE WHEEL SEPARATED AND I LOST CONTROL OF THE VEHICLE. MY JEEP WAS TOWED THAT NIGHT TO UTICA VAN DYKE SERVICE FOR REPAIRS 586-739-2680. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234384July 15, 2008
SUSPENSION:FRONT
I WAS DRIVING MY JEEP LIBERTY 2002 SPORT 4-WHEEL DRIVE TRUCK. I WENT OVER A SET OF RAILROAD TRACKS AND I HEARD A TERRIBLE SQUEAK! I PULLED OVER INTO A BANK PARKING LOT TO FIND MY TIRE UNDER MY CAR. THE UPPER BALL JOINT BROKE CAUSING ME TO HAVE MY TRUCK TOWED AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233018July 2, 2008
SUSPENSION:FRONT
LOST CONTROL AND ROLLED OVER.... RECALL #F23 BY DAIMLER CHRYSLER LOWER BALL JOINTS JEEP LIBERTY. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10232587June 28, 2008
ENGINE AND ENGINE COOLING
ROCKER ARM CAME OFF #4 EXHAUST VALVE ....DEALERSHIP FOUND DEFECTIVE VALVE...CAR HAS CONTINUED TO HAVE MAJOR ENGINE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231321June 17, 2008
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2002 JEEP LIBERTY WHEN THE OIL LIGHT WENT ON. WITHIN MINUTES I LOST ALL STEERING OF THE CAR AND THE CAR DIED. LUCKILY I HAD JUST GOTTEN OFF THE HIGHWAY WHEN THIS OCCURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231237June 16, 2008
SUSPENSION:FRONT
I BOUGHT MY 2002 JEEP LIBERTY USED IN 2005. MY EXCITEMENT OVER THE NEW USED VEHICLE WAS SHORTLY LIVED. BEFORE I COULD EVEN MAKE A PAYMENT MY VEHICLE HAD A MAJOR PROBLEM. MY MOTHER WAS DRIVING IT ON A PAPER ROUTE IN THE COUNTRY EARLY IN THE MORNING WHEN SHE WENT TO PULL AWAY FROM THE MAILBOX SHE SAID THE CAR WOULD NO LONGER MOVE. SHE PROCEEDED TO GET OUT AND SAW THE LOWER CONTROL ARM AND THE TIRE HANGING THERE. SHE HAD TO WALK AND KNOCK A STRANGERS DOOR AT 6 IN THE MORNING TO CALL A TOW TRUCK. IT WAS TOWED TO A LOCAL MECHANIC THAT THEN INVESTIGATED RECALLS ON THE LIBERTY AND FOUND THAT IT WAS A RECALL. IT WAS THEN TOWED TO JEEP AND I WAS INFORMED ABOUT BEING REIMBURSED FOR THE TOWING BY DIAMOND CHRYSLER WHICH I NEVER WAS. IT WAS FIXED AND MY WINDOW WASHER FLUID RESERVOIR WAS BUSTED AND SO WAS MY WHEEL WELL WHICH WAS ALSO REPLACED. THEN I STILL HAD THE SAME NOISE THAT I HAD BEFORE THIS SO I CALLED JEEP BUT THEY TOLD ME IF THEY LOOKED AT IT AND IT WASN'T THE BALL JOINT/CONTROL ARM THEN THEY WOULD CHARGE ME AND I DIDN'T HAVE THE MONEY SO I DIDN'T TAKE IT IN. THEN IN 2006 I GOT THE RECALL NOTICE FROM JEEP AND HAD IT REPLACED AGAIN. I AM STILL CONTINUOUSLY HAVING THE SAME PROBLEM. I HERE THE SAME LOUD POPPING NOISE WHEN I TURN HARD AND YOU CAN TELL IT STILL ISN'T RIGHT. I SAW THIS INVESTIGATION AND I FEEL THAT I SHOULD INFORM YOU SO WE CAN GET THESE VEHICLES EITHER FIXED OR OFF THE ROAD. THERE ARE SEVERAL COMPLAINTS ON BLOGS ABOUT THE LIBERTY'S AND I FEEL MY MONEY HAS BEEN WASTED WITH THIS MALFUNCTION OF A VEHICLE. I AM TRULY SCARED FOR MY SAFETY AND OTHERS. THERE WERE THE ORIGINAL SETS, THEN THE FIRST RECALL, AND THEN A SECOND RECALL WITH NO SOLUTION TO THE PROBLEM. PLEASE PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230314June 9, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN 2007. ONE YEAR LATER, WHILE ATTEMPTING TO MAKE LEFT TURNS, HE HEARD A LOUD POPPING NOISE COMING FROM THE REAR DRIVER SIDE TIRE. HE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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