Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10179059January 18, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT HE HAD THE LOWER BALL JOINTS REPLACED IN 2004 DUE TO A RECALL 03V460000 ON HIS 2003 CHRYSLER JEEP LIBERTY. HE ALSO HAD THE LOWER BALL JOINT REPLACED IN 2006 AND AFTER THE LEFT THE REPAIR SHOP A FRONT WHEEL FELL OFF. THE CONTACT RECEIVED RECALL LETTER 06V288000 APPROXIMATELY 3 MONTHS LATER. THE VEHICLE STILL HAS A VIBRATION IN THE FRONT END. THE DEALER SAID THEY COULD NOT FIND WHERE THE VIBRATION WAS COMING FROM AND RECOMMENDED THE CONTACT BUY 4 NEW TIRES. THE CONTACT PURCHASED THE TIRES, BUT THE VEHICLE STILL HAS THE VIBRATION IN STEERING WHEEL. THE DEALER HAS REFUSED TO SERVICE THE VEHICLE ANY FURTHER. THE MILEAGE IS UNKNOWN BY THE CONTACT. *JB UPDATED 2/22/2007 -*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178781January 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS ON A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT HAS BEEN WAITING FOR 2 MONTHS AND IS CURRENTLY NUMBER 11 ON THE WAITING LIST. THE CONTACT HAS NOT HAD ANY FAILURES WITH THE VEHICLE TO DATE AND CURRENTLY HAS APPROXIMATELY 60,000 MILES ON THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178787January 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED A DEALERSHIP IN HER AREA AND THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. NHTSA CAMPAIGN ID NUMBER : 06V288000 . *NM UPDATED 2/22/2007 -THERE WERE NO PARTS AVAILABLE TO PERFORM THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178840January 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 A FEW MONTHS AGO. THE CONTACT HAD AN APPOINTMENT WITH THE DEALER FOR REPAIR ON 1/16/07. THE DEALER CALLED THE CONTACT AND TOLD HER THE PART DID NOT ARRIVE. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEM. THE VEHICLE HAS 30,930 MILES. THE CONTACT WAS TOLD IT WOULD TAKE APPROXIMATELY 3-4 WEEKS FOR THE PART TO COME IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178848January 16, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL WITH AN ODOMETER READING OF 57000 MILES. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-8 WEEKS IN ORDER FOR THEM TO RECEIVE PARTS AND SET UP SERVICE. NHTSA CAMPAIGN ID NUMBER : 06V288000 THERE HAS BEEN NO FAILURE TO DATE. *NM UPDATED 2/22/2007 - AS OF FEB 6, 2007 THE CONSUMER HAS NOT HEARD FROM THE DEALER TO SET UP AN APPOINTMENT TO HAVE THE RECALL REPAIRS MADE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178865January 16, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*- ON 12/21/06 AT 7:30 AM THE CONTACT TOOK HER 2003 JEEP LIBERTY TO MILLER ARNELL CHRYSLER LOCATED 9850 INDIANAPOLIS INDIANA 46322. THE REPAIRS ON PERFORM RECALL 06V288000 WERE PERFORMED ON THE VEHICLE. AFTER THE REPAIR WHILE MAKING EITHER LEFT OR RIGHT TURNS THE CONTACT FELT A CLUNKING NOISE COMING FROM THE FLOOR BY THE DRIVERS SIDE. THE CONTACT CONTINUED TO DRIVE THE VEHICLE FOR TWO WEEKS AND THOUGHT NOTHING OF THE NOISE, BUT IS SURE THAT IT BEGAN AFTER THE REPAIRS WERE DONE. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON 1/13/07. THE CONTACT WAS TOLD THERE IS A SEPARATION OF THE CONTROL ARM THAT LEAVES EXCESSIVE PLAY AND NEEDS TO BE REPAIRED. THE DEALER EXPLAINED THAT THESE REPAIRS WERE GOING TO COST $398.00 AND NOT COVERED BY THE DEALER. THE CONTACT WANTS THE DEALER TO COVER THESE REPAIRS BECAUSE THEY WERE EITHER CAUSED BY THE DEFECT ON THE VEHICLE OR WHEN THE VEHICLE WAS BEEN WORKED ON. *NM UPDATED 02/22/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178682January 14, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I HAVE TWO ISSUES. THE FIRST BEING THAT I RECEIVED THE RECALL NOTICE FOR THE LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. I CONTACTED THE DEALER ON NOV. 16, 2006 AND WAS ASKED FOR MY NAME, NUMBER, AND ADDRESS. THE MAN TOLD ME THAT THE PARTS WERE NOT IN STOCK AND HAD TO BE ORDERED WHICH MAY TAKE 4-5 WEEKS. HE SAID THEY WOULD CONTACT ME AS SOON AS THE PART CAME IN. IT HAS BEEN TWO MONTHS AND I HAVE YET TO BE CONTACTED. RECALLS ARE SUPPOSED TO BE DONE IN A TIMELY MANNER. IS THIS "SHORTAGE" OF PARTS REALLY THE PROBLEM OR IT MY LOCAL DEALER. MY SECOND ISSUE IS THAT OF THE FLOOR SHIFTER. THE LAST TWO TIMES I DROVE MY JEEP, IT REFUSED TO GO INTO PARK OR 1ST GEAR. I TRIED PRESSING HARDER ON THE BUTTON ON THE UNDERSIDE OF THE SHIFTER, TURNING MY VEHICLE OFF, AND GIVING IT FORCE. THE FIRST TIME I ENDED UP DRIVING TO MY LOCAL MECHANIC WHO COULDN'T GET IT INTO PARK AT FIRST EITHER, AFTER GIVING IT SOME FORCE IT WENT IN, HOWEVER HE SEEMED TO IGNORE THE FACT THAT IT WAS A PROBLEM WITH THE VEHICLE AND TOLD ME TO "MAKE SURE I PRESS THE BUTTON IN WHEN TRYING TO PUT IT INTO PARK." IT HAPPENED THE FOLLOWING DAY WHEN I WAS PARKING IN FRONT OF MY HOME. I STRUGGLED FOR 15 MINUTES, THEN DROVE AROUND THE BLOCK AND TRIED AGAIN. I WENT INTO PARK ALTHOUGH NOT SMOOTHLY. I WILL BE CONTACTING THE DEALER TOMORROW. I WAS WONDERING IF ANYONE ELSE HAD THIS ISSUE AND WOULD IT BE COVERED UNDER ANY WARRANTY. I HAVE HAD NOTHING BUT NEGATIVE EXPERIENCES WITH DEALERS, THEREFORE I AM DREADING HAVING TO TAKE MY JEEP AND PAY FOR A "DEFECT". PLEASE IF YOU HAVE ANY INFORMATION ON THESE ISSUES, LET ME KNOW. THANK YOU FOR YOUR TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178558January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2003 JEEP LIBERTY THAT IS INVOLVED IN THE BALL JOINT RECALL. THE CONTACT HAS CALLED THE DEALERSHIP IN HER AREA AND, THEY STATED THAT IT CAN TAKE 4-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE. NHTSA CAMPAIGN ID NUMBER : 06V288000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178583January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT STATED THAT SHE CALLED THE DEALER ON OCTOBER 13, 2006 AND WAS TOLD THEY WOULD ORDER THE PART. THE CONTACT CALLED THE DEALER BACK 1/12/07 BECAUSE SHE WAS TOLD IT WOULD TAKE APPROXIMATELY 3 MONTHS TO GET THE PART, SHE WAS TOLD THAT THE PART HAD NOT BEEN ORDER. THE DEALER HAS TOLD THE CONTACT ONCE AGAIN THEY WILL CALL WHEN THE PART ARRIVES. THE VEHICLE HAS AN ODOMETER READING OF 54,146 MILES. THE CONTACT STATED THAT WHEN THE DRIVER APPLIES THE BRAKES OR WHEN THE STEERING IS TURNED LEFT OR RIGHT THERE IS A VIBRATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179553January 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
REGARDING RECALL F23 LOWER BALL JOINT. **CC THE CONSUMER WAS CONTACTED ABOUT THE RECALL ON SEPTEMBER 14, 2006. THE CONSUMER HAS NOT HAD THE RECALLED BALL JOINT REPLACED YET DUE TO LACK OF PARTS. THE CONSUMER FEELS 4 MONTHS IS AN EXCESSIVE AMOUNT OF TIME TO WAIT FOR RECALLED PARTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178406January 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER IS NOT SENDING THE DEALERSHIP SUFFICIENT NUMBER OF PARTS TO REPAIR THE RECALLS. I'VE BEEN WAITING OVER A MONTH AND CALL PRACTICALLY EVERYDAY TO SEE IF A SHIPMENT OF THE "LOWER BALL JOINT" PARTS HAVE COME IN. MEANWHILE IT'S VERY UNSETTLING TO KNOW THAT MY STEERING CAN FAIL AT ANY MOMENT. PERHAPS DAIMLER CHRYSLER WOULD RATHER HEAR FROM MY SURVIVING FAMILY AND THEIR ATTORNEYS SHOULD ANYTHING HAPPEN TO ME DUE TO THEIR FAILING TO PROVIDE A REPLACEMENT TO AN INEXPENSIVE PART THAT COULD DIRECTLY BE THE CAUSE OF AN UNFORTUNATE ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178279January 10, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT ON A 2003 CHRYSLER JEEP LIBERTY. SHE WAS PUT ON A WAITING LIST ON 11/21/06, BUT THE CONTACT HAS NOT HEARD FROM THE DEALER. THE CONTACT STATED THAT IN OCTOBER 2003, SHE BEGAN TO HAVE BRAKE PROBLEMS. THE CONTACT STATED SHE WAS HAVING DIFFICULTY PUTTING THE VEHICLE IN REVERSE GEAR BECAUSE SHE WOULD HEAR GRINDING NOISES WHICH, HAPPENED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIR ON 10/13/05, AND THE FAILURE WAS DIAGNOSED AS THE LEFT REAR CALIPER FREEZING AND CAUSING THE LEFT REAR BRAKE PAD TO DAMAGE THE ROTOR. UPDATED 1/30/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178333January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT EXPERIENCED BALL JOINT FAILURE AT 5 MPH IN THE 2003 JEEP LIBERTY. THE VEHICLE WAS TOWED AT A COST OF $63.50. THE VEHICLE WAS LEFT AT DEALERSHIP AWAITING PARTS FOR REPAIRS UNDER RECALL 06V288000. THE VEHICLE HAS BEEN AT THE DEALER FROM 10/27/06 TO 11/28/06. THE CONTACT RENTED A VEHICLE FROM 10/27 TO 11/13 AT A COST $424.81. DAIMLER CHRYSLER JEEP WOULD ONLY PROVIDE GOODWILL DOLLARS TO COVER TOWING $63.50 AND NOT THE RENTAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178322January 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 CONCERNING LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER TWICE AND THEY TOLD HER THAT THEY ONLY GET THREE UNITS IN A WEEK, AND SHE WILL HAVE TO WAIT A FEW MONTHS TO HAVE HER VEHICLE REPAIRED. *AK UPDATED 02/13/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178182January 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT SHE RECEIVED 06V288000 ON OCTOBER 25,2006 FOR HER 2003 JEEP LIBERTY. THE RECALL WAS FOR THE LOWER BALL JOINT. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE AT 50 MPH THE VEHICLE VIBRATED AND THE STEERING BECAME DIFFICULT. THE DEALERSHIP IN HER AREA STATED THAT THEY WERE ONLY RECEIVING 3 BALL JOINTS PER WEEK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178052January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT SHE RECEIVED RECALL 06V288000 IN NOVEMBER2006. SHE CONTACTED THE DEALER, AND WAS TOLD IT WOULD TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT PART TO COME IN, AND TO CALL BACK IN 6 WEEKS. THE VEHICLE HAS APPROXIMATELY 42,000 MILES. THE CONTACT CALLED BACK THE FIRST WEEK OF DECEMBER, AND WAS TOLD SHE WAS 137TH ON THE WAITING LIST, AND THAT THEY WERE ONLY GETTING THREE PARTS IN PER WEEK. THE CONTACT MAINTAINED THAT THE DEALER DID NOT PUT HER NAME ON THE WAITING LIST WHEN SHE CALLED IN NOVEMBER. THE CONTACT HAVING PROBLEMS WITH THE VEHICLE, BUT SHE DID NOT KNOW WHAT THE PROBLEMS WERE BECAUSE SHE DID NOT DRIVE THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178086January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING
TL*- THE CONTACT RECEIVED RECALL 06V288000 ON 10/25/06, FOR 2003 JEEP LIBERTY. THE CONTACT STOOK THE VEHICLE TO DAYTON JEEP, AND WAS TOLD THAT THEY DIDN'T HAVE PARTS AVAILABLE TO MAKE THE REPAIRS. THE DEALER DID NOT GIVE HER AN APPOINTMENT AT THAT TIME. THE CONTACTRIED ON NUMEROUS OCCASIONS TO GET AN APPOINTMENT ,AND THE DEALERSHIP STILL REFUSED TO SETUP T AN APPOINTMENT. ALSO, THE CONTACT WAS HAVING STEERING PROBLEMS DURING ALL TYPES OF WEATHER, ESPECIALLY UNDER RAINY CONDITIONS . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178077January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED RECEIVED RECALL 06V288000 CONCERNING THE LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER ON 10/31/06, AND HE WAS PUT ON A WAITING LIST. THE CONTACT CALLED THE DEALER BACK A ON 11/7/06, AND WAS TOLD THE DEALER WAS ABOUT THREE WEEKS AWAY FROM GETTING THE PART. THE CONTACT CALLED THE DEALER BACK ON 1/8/07, AND WAS TOLD HE WAS APPROXIMATELY FOUR WEEKS AWAY FROM GETTING THE PART. THE CONTACT BELIEVED THAT THIS WAS UNACCEPTABLE AMOUNT OF TIME TO WAIT FOR THE REPLACEMENT PART. THERE HAS BEEN NO FAILURES TO DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178120January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 IN OCTOBER 2006 FOR THE REPLACEMENT OF THE LOWER BALL JOINTS. THE CONTACT STATED SHE WAS NUMBER 17 ON THE WAITING LIST. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THET FOUND OUT THAT THE LOWER BALL JOINT ON THE RIGHT HAND SIDE WAS CORRODED. THE CONTACTED STATED SHE WAS CONCERNED FOR HER SAFETY WHEN DRIVING THE VEHICLE. THERE HAS BEEN NO FAILURES TO DATE.*AK THE CONSUMER STATED THE RECALL REPAIRS HAAVE BEEN RESOLVED. UPDATED 01/29/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178129January 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL 06V288000 FOR 2003 JEEP LIBERTY. THE CONTACT HASN'T HAD ANY FAILURES WITH THE VEHICLE AT THIS TIME. THE CONTACT CALLED THE DEALER ABOUT FIVE WEEKS AGO AND PUT HIS NAME ON A WAITING LIST, AND HE WAS TOLD IT WOULD TAKE AT LEAST ANOTHER MONTH. THE CONTACT TRAVELED FREQUENTLY, WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED. *AK UPDATED 02/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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