Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10315062March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY LTD EDITION. THE CONTACT STATED THAT THE DRIVER WAS ON A DIRT ROAD DRIVING APPROXIMATELY 15 MPH WHEN SHE CROSSED OVER A CREEK. THE VEHICLE CAME TO A COMPLETE STOP; HOWEVER, THE ENGINE WAS STILL ON. THERE WERE 3 PEOPLE IN THE VEHICLE AND ONE OF THE PASSENGERS IN THE BACK SEAT NOTICED THAT SPARKS WERE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 02/07/11 *BF UPDATED 02/11/11
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10313287February 23, 2010
SEATS
REAR SEAT BRACKET THAT ATTACHES THE SEAT TO FLOOR SNAPPED WHILE SITTING IN STOPPED IN VEHICLE. NO EXCESSIVE RUST. HIDDEN PROBLEM??1. MECHANIC TOLD SEATS ARE ON NATIONAL BACKORDER. 2. MECHANIC FOUND USED SEAT AND WHEN HE RECEIVED THE SEAT THAT ONE WAS ALSO BROKEN IN THE EXACT SAME LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311628February 18, 2010
AIR BAGS:FRONTAL
I HAD A FRONT END IMPACT WITH A GUARD RAIL IN MY 2002 JEEP LIBERTY AT A SPEED BETWEEN 50 AND 60 MPH BRINGING THE VEHICLE TO AN ALMOST INSTANT STOP. THE AIRBAGS FAILED TO DEPLOY. I WAS SLAMMED AGAINST THE DASHBOARD INJURING MY KNEES AND MY WIFE IS RECEIVING CONTINUING MEDICAL TREATMENT FOR THE NECK AND BACK INJURIES SHE SUSTAINED. I CONTACTED JEEP IN DECEMBER 2009 ABOUT THE ISSUE, A SPOKESPERSON FOR JEEP CALLED ME BACK AND TOLD ME THAT, "IF THE AIRBAGS DIDN'T GO OFF THEN THEY MUST NOT HAVE NEEDED TO." *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10308435February 10, 2010
ENGINE AND ENGINE COOLING:ENGINE
IT WAS EXPLAINED TO ME BY THE MECHANIC THAT A VALVE SLIPPED OUT OF THE HEAD CYLINDER. WHEN I WAS DRIVING THE CAR ON THE HIGHWAY IN THE MIDDLE OF THE HIGHWAY THE CAR JUST SHUT-OFF WITHOUT WARNING. THE CAR BEHIND ME ALMOST HIT ME. I HAD TO CALL A RELATIVE TO PUSH THE CAR HOME. THE MECHANIC EXPLAINED, AFTER THEY TOOK APART THE ENGINE THAT A VALVE SLIPPED OUT OF THE CYLINDER HEAD AND GOT INTO THE ENGINE, WHICH CAUSE THE ENGINE TO FAIL. I HAVE A WARRANTY BUT NOT A FACTORY WARRANTY SO THEY DON'T WANT TO COVER IT. AND I STILL HAVE TO MAKE PAYMENTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302605January 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE BRAKING THE VEHICLE WILL COME TO A COMPLETE STOP AND WHILE HAVING HIS FOOT ON THE BRAKE THE VEHICLE WILL SURGE FORWARD. THIS HAS OCCURRED SEVERAL TIMES SINCE HE PURCHASED THE VEHICLE. THE DEALER WAS CONTACTED AND THE DEALER STATED THAT HAVE NEVER HEARD OF THIS FAILURE. THE CONTACTED STATED HE HAS PREVIOUSLY REPORTED THE FAILURE TO THE DEALER. THERE HAVE BEEN NO REPAIRS TO THE VEHICLE. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY THE DEALER . THE FAILURE MILEAGE WAS 18000 AND CURRENT MILEAGE WAS 49000. UPDATED 4/7/2010 *CN UPDATED 06/04/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302134January 25, 2010
STEERING
WE HAVE A 2002 JEEP LIBERTY. THE STEERING WHEEL LOCKS UP, AND THE KEY WILL NOT TURN SO THE CAR WON'T START. THIS HAS BEEN HAPPENING MORE AND MORE LATELY, AND IT SEEMS LIKE THERE ARE SEVERAL OTHER PEOPLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302204January 25, 2010
AIR BAGS:FRONTAL
AT APPROXIMATELY 8 P.M. MY BOYFRIEND AND I WERE TRAVELING AT APPROXIMATELY 45-50 MPH WHEN THE FRONT OF MY 2002 JEEP LIBERTY STRUCK THE FRONT WHEEL OF ANOTHER DRIVERS VEHICLE AS THEY PULLED OUT AND NEGLECTED TO YIELD THE RIGHT OF WAY. THERE WAS EXTENSIVE DAMAGE TO BOTH VEHICLES WHICH NEEDED TO BE TOWED AWAY. WE WENT TO THE HOSPITAL WITH WHIPLASH, KNEE, CHEST, SHOULDER, AND BACK INJURIES. THE OTHER DRIVER WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE. MANY PEOPLE WERE CURIOUS AS TO WHY OUR AIRBAGS DID NOT DEPLOY. I THINK IF THEY HAD DEPLOYED IT MAY HAVE PREVENTED SOME OF THE INJURIES THAT WERE CAUSED DO TO THIS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10301913January 22, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 60-70 ON NORMAL ROAD CONDITIONS. THE STEERING SYSTEM FAILED TO OPERATE PROPERLY AND BEGAN TO WOBBLE. THE DRIVER CONTINUED IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 100,000. UPDATED 3/24/10 *CN UPDATED 06/01/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299495January 12, 2010
ELECTRICAL SYSTEM:IGNITION
2002 JEEP LIBERTY WILL NOT START WHEN TURNING KEY IN IGNITION. FROM WHAT I'VE READ ONLINE, THIS IS A WIDESPREAD PROBLEM. I'M TRYING TO FIND A PLACE TO REPAIR; FIRST SERVICE DEPARTMENT SAID THAT THEY CANNOT DO IT BECAUSE A DEALERSHIP WILL NEED TO REPROGRAM THE KEY TO THE MECHANICS OF THE STEERING COLUMN. THIS PROBLEM HAS BEEN HAPPENING SEVERAL TIMES IN THE LAST WEEK. VERY PROBLEMATIC SINCE WE LIVE IN OHIO AND HAVE A 15 MONTH OLD. CANNOT AFFORD TO BE STRANDED WITH A TODDLER IN FRIGID WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298352January 5, 2010
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 5 MPH IN REVERSE OUT OF A PARKING SPACE HE ATTEMPTED TO MOVE FORWARD AND THE FRONT OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE WAS LOCATED AT THE FRONT UPPER BALL JOINT. THE ESTIMATED COST FOR REPAIR WAS $1,000.00. THE VEHICLE WAS NOT REPAIRED. HE WILL CONTACT THE MANUFACTURER. THE CURRENT AND THE FAILURE MILEAGE WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298129January 4, 2010
SUSPENSION, SUSPENSION:FRONT
THE FRONT SUSPENSION UPPER CONTROL ARMS BALL JOINT SEAL HAS EXPERIENCED DAMAGE IN BOTH SIDES. THE LOSS OF LUBRICATION HAS LEAD TO CORROSION, AND ACCELERATED WEAR. NO INCIDENT HAS OCCURRED YET, AND THE SITUATION WAS FOUND DURING AN INSPECTION OF THE FRONT SUSPENSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297805January 2, 2010
WHEELS
FRONT LUG NUTS LOOSEN ON 2002 JEEP LIBERTY. THIRD TIME ON THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296752December 22, 2009
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. SHE STATED THAT WHILE DRIVING IN REVERSE, THE LOWER FRONT CONTROL ARM BALL JOINT BROKE AND THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A JEEP DEALER. THE DEALER STATED THAT THERE WAS A RECALL 09V119000 FOR THE SUSPENSION, FRONT CONTROL ARM; HOWEVER, HER VIN WAS NOT INCLUDED. THE FAILURE WAS IDENTICAL TO THE RECALL. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE FOR $2,148.87. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 85000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294106December 1, 2009
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE VEHICLE FAILED STATE INSPECTION BECAUSE THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT EXPERIENCED A LOSS OF LUBRICATION. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). ALL REPAIRS WOULD HAVE TO BE MADE AT THE OWNER'S EXPENSE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 105,000. THE CURRENT WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293055November 20, 2009
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE FRONT PASSENGER SEAT BELT WOULD NOT UN-LATCH FROM THE SEAT BELT BUCKLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE LOWER LATCH ASSEMBLY WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 44500. UPDATE 12/14/09 *CN THE CONSUMER STATED HE HAD TO DESTROY THE LATCH ASSEMBLY SO HIS DAUGHTER COULD EXIT THE VEHICLE. THE DEALER REPLACED THE SEAT BELT BUCKLE. UPDATED 12/16/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292905November 19, 2009
VEHICLE SPEED CONTROL
2002 JEEP LIBERTY SPORT, SPEED SENSOR FAILURE CAUSES SPEEDOMETER TO STOP WORKING OR FLUCTUATE TILL IT STOPS WORKING. CHECK ENGINE LIGHT COMES ON, ENGINE WILL STALL WHILE DRIVING WITH A RESULT IN LOSS OF POWER STEERING, LOSS OF POWER BRAKES AND STEERING WHEEL LOCKS UP. 3RD TIME I'VE DEALT WITH THIS ISSUE IN 5 YEARS. THE WIRING IN THE HARNESS CONSTANTLY RUBS AND EVENTUALLY BECOMES COMPROMISED TO THE ELEMENTS, THUS CAUSING A SHORT. I'VE MANAGED TO AVOID ANY TYPE OF ACCIDENT SINCE I EXPERIENCED THIS ISSUE MORE THAN ONCE!! JEEP HAS NOT ACKNOWLEDGED THIS IS A SAFETY ISSUE AND CONTINUALLY IGNORES THE POTENTIAL DANGER IN A FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292583November 17, 2009
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2002 JEEP LIBERTY UPPER CONTROL ARM BALL JOINT BROKE WHILE BACKING OUT OF DRIVEWAY. VEHICLE WAS NOT DRIVABLE. VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING REPAIRS. THIS VEHICLE HAS BEEN RECALLED PER CHRYLSER RECALL F23, BUT NOT FOR THE LATEST CHRYSLER RECALL J17 AND THE LOCAL DEALERSHIP CLAIMED THEY KNEW NOTHING ABOUT RECALL J17. NEED HELP AS J17 SEEMS APPLICABLE IN THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289442October 23, 2009
VISIBILITY
I HAVE HAD THREE REAR POWER WINDOW REGULATORS BREAK ON MY 2002 JEEP LIBERTY. ONE REPLACEMENT ONLY LASTED EIGHT MONTHS WITH VERY LITTLE USE. THE FAILURE HAS CAUSED THE DOOR TO JAM SO IT CANNOT BE OPENED. THIS CREATES A VERY HAZARDOUS CONDITION THAT IN CASE OF AN ACCIDENT A REAR PASSENGER CANNOT GET OUT OF THE VEHICLE THROUGH THAT DOOR. I HAVE READ OTHER COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM. IT SEEMS THAT THIS DEFECT IS QUITE COMMON WITH JEEP LIBERTY'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289353October 22, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE CONTACT WAS MAKING A LEFT HAND TURN AT A LOW SPEED SHE NOTICED THAT THE FRONT DRIVER SIDE TIRE SUDDENLY BROKE AWAY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CONTROL ARM BALL JOINT NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT HEARD A KNOCKING NOISE IN THE FRONT END OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 100324.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289106October 20, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 25 MPH THE VEHICLE BEGAN TO SHIMMY. AFTER DRIVING THE VEHICLE TO THE SIDE OF THE ROAD THE FRONT PASSENGER SIDE BALL JOINT HAD FRACTURED, AND THEN THE TIRE SEPARATED FROM THE VEHICLE. TWO YEARS PRIOR AN IDENTICAL FAILURE OCCURRED ON THE DRIVER-SIDE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 106000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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