Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10328735May 4, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE CONTACT CALLED THE AUTHORIZED DEALERSHIP BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328746May 4, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 30 MPH, THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE WAS SHAKING. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM) BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THEY WERE NOT SURE WHEN THEY WOULD BE AVAILABLE. THE CURRENT MILEAGE WAS 100,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328768May 4, 2010
TIRES, TIRES:TREAD/BELT
ON MAY 2ND ,2010, MY WIFE AND SON HEARD AN EXPLOSION OUTSIDE IN OUR DRIVEWAY. WHEN THEY WENT OUT TO SEE WHAT IT WAS , THEY FOUND THE SPARE TIRE ON THE BACK OF OUR 2002 JEEP LIBERTY HAD BLOWN UP. IT IS A GOODYEAR WRANGLER TIRE MADE IN 2002. IT HAS ONLY BEEN USED ONCE FOR A COUPLE HUNDRED MILES WHICH BRINGS ME TO THE OTHER REASON FOR MY COMPLAINT. LAST FALL WHILE DRIVING TO A MARLINS GAME IN MIAMI AS I WAS ACCELERATING ON AN ON RAMP GETTING ON TO I 95 THE LEFT REAR TIRE EXPLODED THROUGH THE SIDEWALL AND RIPPED APART. THIS TIRE WAS LESS THAN A YEAR OLD AS WE HAD BOUGHT A COMPLETE SET OF 4. THIS TIRE AGAIN WAS A GOODYEAR WRANGLER. MY WIFE IS NOW AFRAID TO DRIVE THE CAR AND I HAVE A 15 YEAR OLD ABOUT TO GET HIS LICENSE. I REPORTED THIS TIRE FAILURE TO YOUR WEBSITE WHEN IT HAPPENED. OTHER THAN A NOTICE THAT IT WAS RECEIVED I REALLY DIDN'T LEARN ANYTHING ELSE. I WOULD LIKE TO KNOW IF THERE IS AN ON GOING PROBLEM WITH THESE TIRES AS I FEAR THEY SEEM TO EXPLODE AT WILL FOR NO GOOD REASON. COULD SOMEONE RESPOND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328812May 4, 2010
SUSPENSION:FRONT
I RECEIVED A RECALL NOTICE FROM CHRYSLER (SAFETY RECALL J17) A FEW WEEKS AGO. I CALLED MY DEALER TO HAVE IT REPAIRED, AND HE TOLD ME THAT CHRYSLER WAS ONLY PERMITTING THEM TO HAVE ONE RECALL KIT INSTALLED PER WEEK, AND THAT THERE WAS A WAITING LIST. I AM STILL WAITING. WHY DID CHRYSLER ISSUE A RECALL IF THEY ARE NOT WILLING TO FIX IT IN A TIMELY MANNER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328187April 30, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM) ON APRIL 22, 2010 SO SHE CALLED THE DEALER. THE DEALER STATED THAT HE COULD NOT SCHEDULE AN APPOINTMENT BEFORE SIX MONTHS TO REPAIR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER STATED THAT THEY WERE ONLY SUPPLYING THE DEALERSHIPS WITH ONE PART PER WEEK AND SHE HAD TO WAIT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 103,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327554April 26, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V119000 (SUSPENSION: FRONT: CONTROL ARM). THE CONTACT CALLED AN AUTHORIZED DEALERSHIP ON 04/19/10 AND MADE AN APPOINTMENT FOR 04/26/10. WHEN SHE ARRIVED AT THE DEALERSHIP, SHE WAS INFORMED THAT THE PART FOR REPAIR HAD NOT ARRIVE AND THEY WERE NOT SURE WHEN THE PARTS WOULD ARRIVE. THE CONTACT STATED THAT HER HUSBAND TOLD THE DEALER THAT SHE WAS SPEAKING WITH NHTSA AND THE DEALER AGREED TO PERFORM THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326888April 21, 2010
EQUIPMENT
RECALL J17. SAVAGE LB CHRYSLER SAYS THEY HAVE NO PARTS. CHRYSLER IS SENDING ONE REPAIR A WEEK TO EACH DEALERSHIP IN THE US. I MAY BE MONTHS BEFORE THEY CAN CHECK MY 2002 JEEP. SO I DRIVE A POSSIBLY UNSAFE JEEP FOR MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326219April 18, 2010
ELECTRICAL SYSTEM
THE IGNITION KEY OF MY 2002 JEEP LIBERTY WILL NOT TURN. 8 TO 10 TIMES IN THE PAST 6 MONTHS. HAS CORRECTED ITSELF AFTER A FEW HOURS IN THE PAST. AS OF TODAY WE HAVE BEEN WITHOUT A CAR FOR 3 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326159April 17, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY. REAR WINDOWS REGULATORS CONTINUE TO FAIL. THE WINDOWS JUST FALL INTO THE DOOR WELL WHILE NOT IN USE. I RARELY OPEN THOSE WINDOWS AND THEY JUST FALL OUT. I HAVE NOW REPLACED THEM FOUR TIMES IN THE PAST THREE YEARS. THE DEALER STATES THERE IS NO RECALL ON THIS DEFECT. THERE IS CERTAINLY A DEFECTIVE PART AS I HAVE READ OVER AND OVER OF THIS SITUATION OCCURRING WITH ALL MAKES OF THE JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325953April 16, 2010
STEERING
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING. THE CONTACT LOST CONTROL OF THE VEHICLE WHICH CRASHED INTO A CONCRETE BARRIER. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE BUMPERS, FRONT LAMP LIGHTS, FOG LIGHTS AND WHEEL FLARE WERE REPLACED. THE FAILURE MILEAGE WAS 29,372. THE CURRENT MILEAGE WAS 122,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10325080April 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 JEEP WINDOW REGULATORS CONTINUE TO FAIL AND WINDOWS FALL OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324291April 7, 2010
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH. THE ANTI-LOCK BRAKE SYSTEM AND BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY THE SPEEDOMETER BECAME NONFUNCTIONAL. THE CONTACT STATED THAT THE ELECTRICAL WIRES TO THE BLOWER MOTOR OVERHEATED AS A RESULT TO THE WIRING HARNESS. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE LABOR FEE WOULD BE $87 AN HOUR. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322589March 29, 2010
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING AT 4 MPH, THE DRIVER TURNED THE STEERING WHEEL AND THE ENTIRE CONTROL UPPER ARM COLLAPSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT NO REPAIRS HAD BEEN MADE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321406March 22, 2010
STRUCTURE:BODY
THE REAR WINDOW OF MY 2002 JEEP LIBERTY JUST FELL WHILE I WAS DRIVING. I COULD NOT GET IT TO STAY UP AND NOW HAVE IT TAPED UP. AFTER DOING SOME INVESTIGATION OF MY OWN THIS SEEMS TO BE A RECURRENT PROBLEM WITH PEOPLE HAVING REPLACED THE WINDOW REGULATOR MULTIPLE TIMES. SOMETIMES WHEN THE WINDOW FALLS THE CABLE SOMEHOW KEEPS THE REAR DOOR FROM OPENING. THIS COULD BE A VERY DANGEROUS ISSUE FOR ADULTS AND CHILDREN. ALSO, WITH THE WINDOW FALLING FOR NO REASON I AM AFRAID IT MAY FALL, BREAK, AND CUT SOMEONE. IT SEEMS THERE IS A PART MADE OUT OF PLASTIC THAT CONTINUES TO BREAK AND IT SHOULD BE FIXED. I HAVE AN APPOINTMENT TO GET MY VEHICLE FIXED AND HAVE FOUND THAT IT MAY COST BETWEEN $300 AND $500 AND THEN MAY BREAK AGAIN. I AM A LITTLE CONCERNED ABOUT THAT.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321085March 19, 2010
ENGINE AND ENGINE COOLING:ENGINE
NO WARNING OF THE FAILURE. VALVE SPRING BROKE DUE TO NON CLEARANCE IN THE VALVE GUIDE CAUSING THE VALVE TO HANG AND GET SMACKED BY THE PISTON CAUSING SEVERE DAMAGE TO THE ENGINE. NEEDS ENGINE REPLACED AT A COST OF $5 THOUSAND DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319681March 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HAD ALMOST 150,000 MILES. PARKED VEHICLE AND TURNED OFF. WHEN I TRIED TO START VEHICLE IT SHOOK AND RAN VERY ROUGH ONLY IF I HAD MY FOOT SLIGHTLY ON THE GAS PEDAL. MECHANIC SAID THAT THE RING THAT HOLDS THE VALVE COVER CAME OFF AND WENT INSIDE THE CYLINDER AND IT COULDN'T FIRE CORRECTLY. I NEEDED THE ENGINE REBUILT AT A COST OF OVER $4000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319683March 15, 2010
POWER TRAIN:DRIVELINE
PROPELLER SHAFT BEARING WAS EXPOSED CAUSING GRINDING/RATTLING NOISE AND POSSIBLE FAILURE. WHILE DRIVING I HEARD A LOUD CLICK AND RATTLING NOISE. I TOOK THE CAR TO THE MECHANIC AND HE SAID THAT HE COULD SEE THE BEARING EXPOSED FOR THE PROPELLER SHAFT AND THAT IT NEEDED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317685March 8, 2010
AIR BAGS
DRIVING SOUTH ON RT 3 ON THE ROCKLAND/NORWELL LIN IN MA. A DEER RAN ACROSS THE HIGHWAY - WE HIT IT HEAD ON AND ROLLED THE 2002 JEEP LIBERTY SPORT. THE AIR BAGS DID NOT DEPLOY - MAJOR INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317687March 8, 2010
AIR BAGS
DRIVING SOUTH ON RT 3 ON THE ROCKLAND/NORWELL LIN IN MA. A DEER RAN ACROSS THE HIGHWAY - WE HIT IT HEAD ON AND ROLLED THE 2002 JEEP LIBERTY SPORT. THE AIR BAGS DID NOT DEPLOY - MAJOR INJURIES.*TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10316024March 3, 2010
SEAT BELTS
JEEP LIBERTY 2002 SEAT BELT RELEASE BUTTON STAY IN , DOES NOT WAYS CLICK. THEN THE SEAT BELT WILL NOT WORK AT ALL. I WHEN JUST GOT ONE FROM THE JUNK YARD WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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