Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10360591October 14, 2010
EXTERIOR LIGHTING
HEADLIGHTS OF 2002 JEEP LIBERTY SPORT HAVE BEEN BLINKING ON AND OFF AT RANDOM INTERVALS WHILE IN USE FOR APPROXIMATELY 3 WEEKS. A SOUND INSIDE SIMILAR TO THE SOUND HEARD WHEN DRIVER TURNS THE HEADLIGHTS ON OCCURS EACH TIME THE HEADLIGHTS BLINK. WHILE IN OPERATION, HEADLIGHTS WILL BLINK ON AND OFF 4 OR MORE TIMES DURING A 6 MILE DRIVE. WAS TOLD BY JEEP DEALERSHIP THAT THERE WAS NO RECALL AND THEY WERE UNABLE TO FIND THE ISSUE DURING A DIAGNOSTIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359351October 5, 2010
VISIBILITY
I BOUGHT A 2002 JEEP LIBERTY SPORT IN AUGUST 2001. I STILL OWN IT AND OVER THE YEARS THERE HAS BEEN A CONSISTENTLY RECURRING PROBLEM WITH THE OPERATORS ON THE DOOR WINDOWS BREAKING OR FAILING CAUSING THE WINDOW GLASS TO FALL INSIDE THE DOOR. THIS HAS OCCURRED ON MY VEHICLE AT LEAST ONCE A YEAR (TO DIFFERENT WINDOWS) AND EACH TIME THE REPAIR IS TO REPLACE THE WINDOW OPERATOR AT A COST OF ALMOST $300 FOR THE PART AND EQUAL AMOUNT FOR LABOR, ETC. THE FAILURE IS APPARENTLY A PLASTIC CLIP THAT BREAKS OR LOSES ITS GRIP ON THE GLASS BUT THE DEALERS SAY THEY MUST REPLACE THE WHOLE OPERATOR. I NOTE FROM THE INTERNET THAT MANY OTHER JEEP LIBERTY OWNERS REPORT THE SAME DEFECT. WHY CAN'T CHRYSLER/JEEP COME UP WITH A PERMANENT FIX FOR THIS PROBLEM. IT IS A CHRONIC DEFECT AND A POTENTIAL SAFETY HAZARD IF THERE ARE CHILDREN IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358769October 1, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE SITTING AT A RED LIGHT WITH VEHICLES IN FRONT OF HER THE VEHICLE BEGAN ACCELERATING FORWARD AND THE BACK WHEELS WERE SPINNING WITH SMOKE COMING FROM THE REAR END. THE CONTACT PUT BOTH FEET ON THE BRAKE PEDAL AND THE ACCELERATION STOPPED. SHE DROVE THE VEHICLE HOME AND CALLED CHRYSLER. THEY STATED THAT SINCE THERE WERE NO RECALLS THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10356919September 22, 2010
WHEELS
LUG NUTS SPLIT IN HALF WHEN REMOVED . IF TIRE GOES FLAT WILL NOT BE ABLE TO CHANGE TIRE & DRIVE TO SAFETY. 2002 JEEPO LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356522September 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW REGULATORS FAILED AND WERE REPLACED TWICE. THE WINDOWS WOULD FALL INTO THE DOOR PANEL UPON THE FAILURE. THE CONTACT WAS UNABLE TO REMOVE THE GLASS WINDOWS FROM THE DOOR PANEL AND THE VEHICLE WAS TAKEN FOR REPAIRS. THE CURRENT AND FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355807September 15, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR POWER WINDOWS ON MY 2002 JEEP LIBERTY HAVE FAILED TO OPERATE. THEY JUST FALL DOWN INTO THE DOOR AND I HAVE TO PROP THEM UP WITH DIFFERENT DEVICES. SO FAR WINDOWS HAVE FAILED 2 TIMES ON ONE SIDE AND 1 SIDE ON THE OTHER. THE SAFETY ISSUE TO ME IS SOMEONE GETTING INTO MY CAR WHEN THE WINDOW FALLS INTO THE INSIDE OF THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355461September 14, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE HEADLIGHTS WOULD INTERMITTENTLY FLUCTUATE ON AND OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP WHERE THEY RAN A DIAGNOSTIC TEST BUT COULD NOT DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355040September 12, 2010
SUSPENSION:FRONT, STRUCTURE:BODY, WHEELS, STRUCTURE:FRAME AND MEMBERS, VISIBILITY, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STRUCTURE, UNKNOWN OR OTHER
I AM EXPERIENCING A RATTLING SOUND WHEN DRIVING UPHILL OR DOWNHILL THROUGH DRIVEWAY, TRAVELING 5-20 MILES AN HOUR. I TOOK MY JEEP 2002 LIBERTY 2WD TO GET SERVICED AND RECEIVED RECOMMENDED REPAIRS: PROSTEER CONTROL ARM WITH BALL JOINT UPPER CENTER, REMOVE AND INSTALL PROPELLER SHAFT TO REPLACE UNIVERSAL JOINTS ON BOTH ENDS, REAR WHEEL BEARINGS, TAIL PIPE IS WELDED TO MUFFLER, MUFFLER DOES NOT MEET DESIGN SPECIFICATIONS AND SHOULD BE REPLACED DUE TO EXHAUST LEAK AS WELL, REMOVE RACK AND PINION, COMPLETE RACK AS DOES NOT MEET DESIGN SPECIFICATIONS AND IS LEAKING. I WAS DRIVING ABOUT 25 MPH AND MY REAR RIGHT SIDE TIRE WAS SMOKING PROFUSELY. I PULLED OVER AND NOTICED THE GRAY SMOKE FROM MY TIRE. I TOOK THE CAR TO CHECK THE REAR BREAKS. THEY WERE FINE BUT WAS TOLD THAT I HAD A LEAK FROM THE EXHAUST PIPE WHICH DRIPPED ON TO THAT AREA. THE CAR HAS 75,806 MILES. I WAS TOLD THAT I COULD LOOSE CONTROL OF VEHICLE AND ENTIRE AREA CAN COLLAPSE DURING TRAFFIC DUE TO THESE ISSUES. ASIDE FROM THESE ISSUES, I AM EXPERIENCING A WHISTLING SOUND, PROBLEMS WITH REAR DRIVERS SIDE PASSENGER POWER WINDOW REGULATOR WHICH PRODUCES GRIND-LIKE SOUND. THE WINDOW CAME OFF AND I WAS TOLD THAT I NEEDED A NEW REGULATOR FOR THE WINDOW. I'M ALSO EXPERIENCING A RED STAIN IN ENGINE OIL DRIPPAGE ON GROUND. FINALLY, STRANGE ODOR FROM CAR -ODOR CONTINUES TO BE PRESENT WHETHER I WASH THE CARPETS AND SEATS (SMELLS LIKE MOLD/MILDEW OR SKUNK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352031August 26, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED HE WAS INFORMED OF NHTSA INVESTIGATION ITEM NUMBER: PE10-031 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) WHICH STATED THAT THE PLACEMENT OF THE FUEL TANK AND LACK OF ADEQUATE SHIELDING MADE THE FUEL TANK VULNERABLE TO RUPTURE OR LEAKAGE IF STRUCK FROM THE REAR. THE CONTACT STATED THAT THE PLACEMENT OF HIS FUEL TANK WAS ALSO INADEQUATE AND HE WAS CONCERNED OF A POTENTIAL FIRE ERUPTING IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000. UPDATING 12/7/10 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352169August 26, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:ELECTRICAL
I HAVE A 2002 JEEP LIBERTY AND I HAVE TO REPLACE A WINDOW REGULATOR FOR THE 5TH TIME. EVERY IN EVERY INSTANCE IT HAS BEEN THE REAR WINDOWS. IN ONE INSTANCE I WAS DRIVING DOWN THE HIGHWAY AND THE WINDOW CAME DOWN. I HAVE TWO CHILDREN IN CAR SEATS AND THE LAST THING I NEED IS FOR THEM TO THROW SOMETHING OUT OR FOR SOMETHING TO HAPPEN TO THEM B/C THE REGULATOR FAILED WHILE I'M DRIVING DOWN THE HWY. OTHER TIMES IT WAS PARKED IN THE DRIVEWAY AND WHEN I LOOKED OUT OF MY HOUSE THE REAR WINDOW WAS DOWN AGAIN. THE REGULATORS WERE JUST REPLACED ON 6-06-10 AND NOW IT IS 08-26-10. THE NEW REGULATOR DIDN'T LAST VERY LONG, HUH. AFTER ALL OF THE PROBLEMS THAT I 'VE HAD WITH THIS JEEP I WILL NEVER BUY ANOTHER ONE!! I HAVE NOTICED ON DIFFERENT ONLINE FORUMS THAT THIS SEEMS TO BE A VERY COMMON PROBLEM FOR THOUSANDS OF JEEP OWNERS. FOR SOME REASON NOBODY SEEMS TO BE ADDRESSING THIS SITUATION. WE SPEND LOTS OF MONEY ON VEHICLES AND FOR THEIR UPKEEP! THE LEAST JEEP CAN DO IS FIX THE PROBLEM OR THEY MAY HAVE A BIGGER PROBLEM AHEAD WHEN EVERYONE DECIDES TO STOP PURCHASING JEEPS. SINCE I HAVE ALREADY DECIDED TO DO THAT GUESS THAT'S ONE CONSUMER DOWN THE DRAIN FOR JEEP! OH, THE OTHER THING....I LIVE IN TX AND IT WAS 107 DEGREES THE OTHER DAY....WOULD YOU WANT TO HAVE A PROBLEM WITH YOUR WINDOW IN THIS HEAT....RENDERS THE AC VIRTUALLY USELESS! I DON'T NEED OR WANT MY CHILDREN SITTING IN A HOT VEHICLE AND RISK POTENTIAL HEAT ASSOCIATED PROBLEMS B/C OF A CRAPPY PRODUCT! IF IT OCCURS AT HOME THEN I DUCT TAPE IT BEFORE I LEAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351424August 24, 2010
ELECTRICAL SYSTEM:IGNITION
JEEP LIBERTY 2002, IGNITION PROBLEMS. KEY GOES INTO IGNITION BUT WILL NOT MOVE BACKWARDS OR FORWARD, STEERING IS LOCKED AS WELL. OCCURS A COUPLE TIMES A YEAR SO FAR, USUALLY BY FIDDLING WITH IT AFTER 15 MINUTES I CAN GET IT STARTED UP. NOT THIS TIME, THE KEY WON'T BUDGE EITHER WAY AND MY CAR WON'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351217August 23, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED AN UNUSUAL CLICKING NOISE. THE DASHBOARD LIGHTS AND HEADLIGHTS WOULD SHUT OFF AND RE-ILLUMINATE SPORADICALLY. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS IN ORDER TO SEE THE ROAD AHEAD. TWO YEARS LATER, THE EXACT SAME FAILURE OCCURRED WITH THE HIGH BEAM LIGHTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AT LEAST THREE TIMES FOR THE FAILURE YET THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE ALTERNATOR WAS REPLACED BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE CLICKING NOISE PERSISTED FOLLOWING REPAIRS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351263August 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE, THE DRIVER SIDE REAR WINDOW FELL INTO THE DOOR PANEL. THE CONTACT WAS UNABLE TO OPEN THE REAR DRIVER SIDE DOOR FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WINDOW REGULATOR MOTOR WAS REPLACED. THE FAILURE RECURRED NUMEROUS TIMES AFFECTED ALL EXCEPT THE FRONT DRIVER SIDE WINDOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AS WELL AS INDEPENDENT MECHANIC WHERE THE WINDOW REGULATOR MOTOR WAS REPLACED. THE DOORS OF THE FAILED WINDOW MOTORS WOULD NOT OPEN UNTIL THE MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 85,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351362August 23, 2010
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
MY 2002 JEEP LIBERTY LIMITED'S IGNITION WILL NOT TURN WITH THE KEY IN PLACE. FIRST OCCURRENCE, I WAS ABLE TO JIGGLE THE KEY AND GET IT TO FINALLY TURN TO START, 2ND TIME IT TOOK ME BOUT 10 MINS OF JIGGLING THE KEY AND IT FINALLY TURNED AND STARTED. 3RD TIME, SAME SITUATION. NOW THE 4TH TIME AND IT'S SITTING IN OUR GARAGE, WILL NOT TURN TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349650August 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 JEEP LIBERTY RENEGADE RIGHT REAR WINDOW REGULATOR BROKE FOR THE 2ND TIME IN 3 YEARS. WINDOW STUCK DOWN AND REGULATOR WORM CABLE CAUSED DAMAGE TO DOOR LATCH PREVENTING DOOR FROM OPENING FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346959August 2, 2010
EXTERIOR LIGHTING
HEADLIGHTS CLICK ON AND OFF INTERMITTENTLY WITHOUT WARNING. SOMETIMES RELATED TO SIGNAL USE. CONCERN OF SAFETY ISSUE AND ANNOYANCE TO OTHER DRIVERS. THIS IS AN ONGOING ISSUE THAT BEGAN WHEN ODOMETER REACHED APPROXIMATELY 99,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345652July 27, 2010
SEAT BELTS
IN 2002 JEEP LIBERTY COLLISION AT INTERSECTION OTHER VEHICLE PULLED IN FRONT OF US. DRIVER OF JEEP WITH SEAT BELT ON CRACKED WINDSHIELD, I, AS THE PASSENGER, MY FOREHEAD HIT THE DASH. GOING AT APPX. 30 MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10345290July 26, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGERS SIDE LOWER CONTROL ARM FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE AS IT CRASHED INTO A GUARDRAIL. THE CONTACT SUSTAINED MODERATE INJURIES. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. ALTHOUGH THE CONTACT WAS ABLE TO LOCATE TWO RECALLS PERTAINING TO THE FAILURE (NHTSA CAMPAIGN ID NUMBERS: 06V288000 & 03V460000: SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT), THE CONTACTS VIN WAS NOT INCLUDED IN EITHER RECALL. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 11/11/10 *BF THE CONSUMER STATED ALL OF THE COMPLAINT INFORMATION WAS ACCURATE. UPDATED 11/17/10 UPDATED 11/19/10. *LJ UPDATED 12/02/10*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10345363July 26, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS SWITCH OFF WITHOUT INTERMITTENTLY, WITHOUT COMMAND, AT RANDOM INTERVALS WHEN DRIVING. APPEARS TO OCCUR IN CONJUNCTION WITH, OR SHORTLY AFTER, USING THE TURN SIGNAL. NOTHING HAS YET BEEN DONE TO CORRECT THE FAILURE, THOUGH I AM TOLD THE PROBLEM IS CAUSED BY A DEFECTIVE MULTIFUNCTION TURN STALK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344552July 21, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED A BURNING ODOR OF COOLANT. THE TEMPERATURE GAUGE DISPLAYED A HIGH TEMPERATURE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND THE VEHICLE WAS TURNED OFF. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN FOR THIRTY MINUTES BEFORE RESTARTING IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE RADIATOR, RADIATOR FAN, AND COOLING TEMPERATURE SENSOR WERE REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 195,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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