Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10177079December 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - WHILE DRIVING AT 25 MPH THE ENGINE ON A 2002 HYUNDAI SANTA FE COMPLETELY LOST POWER. THE CONTACT STATED THAT THE VEHICLE LOST THE POWER FOR THE STEERING, AND THE POWER BRAKES. THE CONTACT STATED THAT WEATHER AT THE TIME OF THE INCIDENT WAS COLD WITH SOME LIGHT SNOW ON THE ROAD. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP AND CAN PROVIDE A COPY OF THE INVOICE ONCE THE REPAIRS ARE DONE ON HIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177097December 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT CALLED IN TO INFORM NHTSA THAT HE DIDN'T RECEIVE RECALL NOTICE 06V288000 FOR THE LOWER BALL JOINTS. THE CONTACT STATED THAT WHILE PULLING VEHICLE ON A CLEAR DAY AND ANOTHER VEHICLE FLAGGED HIM DOWN TO INFORM HIM THAT DRIVER'S FRONT FENDER CAME OFF ,AND DRIVER'S FRONT TIRE WAS DAMAGED AS WELL. THE CONTACT WAS DRIVING ABOUT 50 MPH. THE CONTACT TOOK THE VEHICLE TO A DEALERSHIP WHO INFORMED THE CONTACT OF THE RECALL. THE DEALERSHIP INFORMED THE CONTACT THAT IT WOULD COST HIM $100.00 FOR THE DEDUCTIBLE TO HAVE BALL JOINTS REPLACED. THE CONTACT PAID THE DEDUCTIBLE. THE CONTACT CONTACTED CHRYSLER, AND WAS TOLD THAT HE WAS RESPONSIBLE FOR THE DAMAGE TO THE FENDER , AND THAT THEY WOULD NOT REIMBURSE HIM FOR THE DAMAGE OR THE TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177109December 27, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED BALL JOINT RECALL 06V288000 . HE CONTACTED THE DEALERSHIP. THEY STATED THAT IT COULD TAKE MONTHS FOR THEM TO SET UP SERVICEAND AND THAT THEY WOULD PUT CONTACT ON A WAITING LIST. *AK UPDATED 2/22/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176922December 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED THE RECALL 06V288000 FOR LOWER BALL JOINT. THE CONTACT WENT TO THE DEALER, AND THEY TOLD HIM THAT IT WILL BE A THREE MONTH WAIT. THE DEALER TOLD THE CONTACT THAT THEY ONLY GET THREE PARTS A WEEK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176951December 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT HAS A 2004 JEEP LIBERTY THATWAS INVOLVED IN THE BALL JOINT RECALL F23. SHE CONTACTED THE DEALERSHIP IN HER AREA, AND THEY STATED THAT IT COULD TAKE 8-12 WEEKS IN ORDER FOR THEM TO SET UP SERVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176983December 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED ECA; 23 RECALL L ON DECEMBER 11, 2006 FOR 2004 JEEP LIBERTY. THE RECALL LETTER STATED: THE BALL JOINTS CAN CAUSE LOSS OF STEERING CONTROL OR CRASH WITHOUT PRIOR WARNING. THE DEALER EXPLAINED THAT DAIMLER CHRYSLER WAS SENDING 2 TO 3 PARTS PER WEEK. THE DEALER TOLD HER THAT THIS VEHICLE COULD BE SERVICED IN MARCH 2007. AK THE CONSUMER HAS NOT EXPERIENCED A FAILURE. UPDATED 01/29/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176985December 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL LETTER F23 FOR LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 6 WEEKS FOR THE LOWER BALL JOINT PART TO ARRIVE. THE CONTACT HAS PRESENTLY NOT EXPERIENCE A FAILURE.*AK UPDATED 1/19/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176989December 26, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED A RECALL F23 FOR LOWER BALL JOINTS. THE CONTACT CALLED THE DEALER, AND WAS TOLD IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE PART TO ARRIVE. THE DEALER WOULD NOT TAKE HER NAME AND NUMBER. SHE WAS TOLD TO KEEP CALLING BACK. *AK UPDATED 2/16/2007 - AS OF 2/3/2007 THE PART WAS STILL NOT AVAILABLE. THE DEALER DID HOWEVER PLACE THE CONSUMER'S NAME ON THE WAITING LIST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176851December 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT STATED THAT HER 2004 JEEP LIBERTY WAS RECALLED FOR AN ISSUES WITH THE LOWER BALL JOINTS( F23 ), SHE HAS CALLED 3 DEALERS AND THEY TOLD HER THAT IT WILL TAKE THREE WEEKS BEFORE THEY HAVE THE PARTS IN TO REPAIR HER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176633December 20, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER HAS BEEN TOLD BY DEALER IT WILL TAKE APPROXIMATELY 6 WEEKS FOR THE LOWER BALL JOINT TO ARRIVE FOR HER 2004 JEEP LIBERTY. SHE HAS SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177483December 20, 2006
SUSPENSION:FRONT
CONSUMER LETTER CONCERNING THE 2004 LIBERTY RECALL. *TS THE CONSUMER NEVER RECEIVED THE RECALL NOTICE FOR THE BALL JOINTS. THE CONSUMER FOUND OUT ABOUT THE RECALL ON THE JEEP WEBSITE. THE CONSUMER CONTACTED THE LOCAL DEALER WHO INFORMED HIM THAT SINCE HE DID NOT PURCHASE THE VEHICLE FROM THEM THAT THEY COULD NOT GET THE REPLACEMENT PARTS UNTIL NEXT APRIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176533December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT RECEIVED A RECALL LETTER REGARDING HIS 2004 JEEP LIBERTY LOWER BALL JOINTS. THE CONTACT HAS TRIED TO GET SEVERAL DEALERSHIPS TO DO THE REPAIRS ON HIS VEHICLE, UNFORTUNATELY NO ONE CAN DO ANY REPAIRS UNTIL FEBRUARY 2007. ON 12/13/06 THE CONTACT HAD 4 NEW TIRES REPLACED ON HIS VEHICLE, MECHANIC THAT REPLACED THE TIRES STATED THE ALIGNMENT COULD NOT BE DONE BECAUSE OF THE CONDITION OF THE LOWER BALL JOINTS. THE CONTACT ALSO STATED THAT HIS VEHICLE IS DUE FOR INSPECTION NEXT MONTH AND IT WILL NOT PASS. THE CONTACT HAS CONTACTED CHRYSLER CORPORATION AND THEY GAVE HIM A REFERENCE NUMBER 15779532.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176556December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER RECEIVED A RECALL LETTER (F23) FOR FRONT LOWER BALL JOINTS. SHE CALLED THE DEALER AND WAS TOLD IT WILL TAKE 2 MONTHS FOR THE PART TO COME IN. COSUMER IS CONCERNED WITH VEHICLE SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176567December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT RECEIVED RECALL NOTICE F23 (LOWER BALL JOINT). THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP (PLEASANT HILLS JEEP), AND THEY TOLD HER THAT IT WILL BE A TWO MONTH WAIT FOR THE REPAIRS. THEY OFFERED TO CHECK HER LOWER BALL JOINT BUT WOULD NOT REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176580December 19, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WE OWN A 2004 JEEP LIBERTY THAT WE PURCHASED USED IN 2004 FROM A JEEP DEALER. THIS VEHICLE HAS A BALL-JOINT RECALL. WE NEVER RECEIVED A CONTACT FROM JEEP REGARDING THIS RECALL. I CONTACTED THE LOCAL JEEP DEALER ON NOVEMBER 13 2006 AND ASKED TO BE PUT ON THE LIST. I DID NOT FEEL THAT THE GENTLEMAN THAT TOOK DOWN OUR INFORMATION REALLY CARED AND IT CONCERNED ME BECAUSE AS OF TODAY WE HAD RECEIVED NO CONTACT BACK FROM JEEP. I CALLED JEEP AND WAS TOLD THAT OUR INFORMATION HAD NOT BEEN TAKEN DOWN AND I WAS TOLD THAT WE WOULD BE ADDED TO THE LIST. PER THE INSTRUCTIONS IN THE RECALL YOUR SITE IS LISTED ON THE WEB TO GO TO IF YOU FEEL THAT JEEP IS NOT DOING THEIR JOB PROPERLY REGARDING THIS RECALL AND WITH WHAT I HAVE EXPERIENCED I DO BELIEVE THAT THEY ARE IN FACT NOT HANDLING THIS PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176383December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
USED CAR 2004 JEEP LIBERTY, BOUGHT AUGUST 2005 WITH 17,000 MILES AND IT NOW HAS 33000. OCTOBER 2005 RIGHT REAR AXLE NEEDED TO BE REPLACED, CONTACT WAS ACCUSED OF HITTING A CURB. IN EARLY 2006 THE LEFT AXLE WENT OUT, AND THE CONTACT WAS ACCUSED OF HITTING THE LEFT CURB. 24,000 MILES FRONT ROTORS NEEDED TO BE REPLACED. CONTACT ACCUSED OF CAUSING PROBLEMS WITH CAR BY DRIVING TO FAST. FINALLY, CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT BALL JOINT OF CAR 12/09/06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176397December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT IS CALLING ABOUT SAFETY RECALL FOR HIS JEEP LIBERTY. LOWER BALL JOINT, SAFETY CALL F23. HE IS CONCERNED ABOUT THE DELAY IN REPAIRING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176411December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*-IN AUGUST OF THIS YEAR THE DRIVERS BALL JOINT RUPTURED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. WHEN DRIVER CONTACTED DAIMLER-CHRYSLER SHE WAS INFORMED THAT A RECALL LETTER WOULD BE COMING OUT SOON, THEY WERE WAITING FOR PARTS TO BE STOCKED IN THERE NATIONAL WAREHOUSE. THE CUSTOMER IS UPSET THAT SHE IS JUST RECEIVED RECALL LETTER IN DECEMBER. THE CONTACT ALSO STATED THAT HER FRONT BUMPER FELL OFF THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10176486December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT CALLED ABOUT NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT CALLED THE DEALERSHIP AND THE DEALERSHIP EXPLAINED THAT DUE TO THE LACK OF PARTS THEY WILL NOT BE ABLE TO WORK ON VEHICLE FOR ANOTHER 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176481December 18, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT CALLED REGARDING NHTSA CAMPAIGN ID NUMBER : 06V288000. THE CONTACT TOOK THE VEHICLE TO DEALERSHIP IN BANGOR, MAINE AND THEY STATED THAT THEY WILL NOT ABLE TO PERFORM ANY WORK UNTIL SPRING OF 2006, WHICH THE DEALER STATED IS THE APPROXIMATELY DATE THE MANUFACTURE WILL BE SENDING THE PARTS FOR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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