Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10393921April 1, 2011
SUSPENSION:FRONT
CAR WAS TAKEN IN FOR ANOTHER ISSUE WITH THE JEEP VEHICLE (SEEMS CONSTANTLY HAPPENING). I WAS TOLD THE UPPER BALL JOINT WAS FAILING AND CAR SHOULD NOT BE DRIVEN. THE MECHANIC CALLED RE A POSSIBLE RECALL AND WAS INFORMED MY VEHICLE WAS NOT IN THE RECALL. THE DATE OF MANUFACTURE WAS IN THE REQUIRED DATE RANGE BUT THE CAR WAS NOT SOLD IN A "SALT BELT STATE". ACTUALLY THE CAR WAS IN THE DATE RANGE (MAY 1 WAS START OF MANUFACTURE - MINE WAS MAY 2) THIS IS NOT ACCEPTABLE. I WAS DRIVING A DANGEROUS VEHICLE ON AN INTERSTATE CONSTANTLY AND IN AN INSPECTION FOR A LEAK IN FLUIDS THIS BALL JOINT FAILURE WAS FOUND. JEEP CONSTANTLY REFUSES TO PAY FOR ISSUES THAT ARE TURNING OUT TO BE EXCESSIVE REPAIRS FOR MANY OWNERS. BUT AN EXTREME VEHICLE PARTS FAILURE SUCH AS THIS IS NOT ACCEPTABLE AND SHOULD INVOLVE ALL VEHICLES - NOT JUST THOSE IN THE SO CALLED "SALT BELT". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393887March 31, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOW MECHANISMS IN MY JEEP 2002 LIBERTY ARE FAILING AND IT IS DOCUMENTED ONLINE THAT THIS IS A UNIVERSAL PROBLEM FOR ALL LIBERTYS. DRIVER'S SIDE WINDOW MECHANISM HAS FAILED AND RIGHT REAR WINDOW HAS NOW FAILED. THIS IS A HUGE SAFETY ISSUE AND I'M WONDERING WHY THERE HAS NOT BEEN A RECALL???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390101March 14, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE EXHIBITED AN ABNORMALLY LOUD NOISE WHEN FIRST STARTING. UPON FURTHER INSPECTION, THE CONTACT STATED THAT PARTS OF THE ENGINE BEGAN FRACTURING AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE ENGINE WOULD NEED TO BE TAKEN APART TO DETERMINE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WERE UNABLE TO ASSIST BECAUSE THEY WERE NOT AWARE OF THE FAILURE. THE CONTACT WAS ADVISED BY A LOCAL MECHANIC THAT THE REPLACEMENT ENGINE COULD MALFUNCTION IN THE SAME MANNER AS THE ORIGINAL. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386442March 4, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW REGULATORS FAILED SEVERAL TIMES. THE REAR PASSENGER SIDE WINDOW WAS REPLACED THREE TIMES AND THE REAR DRIVER SIDE WAS REPLACED TWICE. THE DEALER STATED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE PART HAD NOT BEEN MODIFIED TO PREVENT THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE 79,000. UPDATED 3/25/11 *CN THE CONSUMER STATED THE WINDOW REGUALTOR FAILURE WAS DUE TO A CHEAP CLIP INSIDE THE DOOR PANEL THAT CONTINUED TO BREAK, EVEN WHEN THE WINDOW WAS SELDOM USED. UPDATED 05/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384578February 26, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW REGULATOR ASSEMBLY HAD TO BE REPLACED. 3RD TIME IN PAST 16 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384443February 25, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING MY 2002 JEEP LIBERTY AT AN ESTIMATED 45-50 MPH, THE ENGINE SUDDENLY STALLED AND THEN SHUT OFF WITHOUT WARNING. THE ENGINE ROARED AS IF ACCELERATING AND RPMS FLUCTUATED FROM HIGH TO LOW WITHOUT INCREASING ACTUAL VEHICLE SPEED AND LOST CONTROL OF STEERING AND COASTED UNTIL CAR STOPPED. THE DASHBOARD LIT UP FOR BATTERY, CHECK ENGINE LIGHT, AND OIL AND ALL OTHER POWER STAYED ON, INCLUDING RADIO AND HEADLIGHTS AND EMERGENCY LIGHTS. WHEN CAR CAME TO A STOP, I PUT THE CAR IN PARK AND TURNED IT OFF AND RESTARTED IT. DASHBOARD INDICATORS TURNED OFF AND CAR STARTED NORMALLY TO ONLY REPEAT THE SAME ENGINE STALL LESS THAN A MILE AWAY AT A SLOWER SPEED. CAR THEN REQUIRED SEVERAL MORE ATTEMPTS TO START ENGINE. AT THIS TIME, THE CAR HAD A 1/2 TANK OF GAS. THE NEXT DAY I CHANGED ALL FLUIDS INCLUDING OIL, ANTIFREEZE, COOLANT AND ADDED A FUEL INJECTION CLEANER AND FILLED CAR TO A FULL TANK AND WAS ABLE TO DRIVE BACK HOME WITHOUT ISSUE. NEXT TIME CAR WAS USED SAME ENGINE STALL HAPPENED AS CAR WAS IN REVERSE AND WITHOUT THE RPM FLUCTUATION OR DASHBOARD INDICATORS LIGHTING UP. NEW BATTERY INSTALLED AND HOOKED UP TO COMPUTER FOR DATA CODES WHICH REVEALED NO ERROR CODES. CAR CURRENTLY IN SHOP FOR 7 DAYS WITH OVER $500 IN COSTS THAT DID NOT SOLVE PROBLEM. CAR MAINTENANCE IN GREAT SHAPE AT 103700 MILES AND FULL CAR TUNEUP DONE JUST LAST YEAR BY JEEP DEALERSHIP. I HAVE BEEN TOLD BY THE MECHANIC OF SEVERAL DIFFERENT PROBLEMS IT COULD BE OR NOT BE, AND INVEST MONEY IN REPAIRS THAT MAY NOT EVEN SOLVE THE PROBLEM. TOTAL ENGINES FAILURES/STALLS IN ONE WEEK AVERAGED 2 TIMES EACH TIME THE CAR WAS DRIVEN. GIVEN THE TRAFFIC AND TRAVELING SPEED OF THE CAR, I WAS LUCKY TO HAVE AVOIDED COLLISION BUT DO NOT FEEL SAFE OR TRUST TO USE MY CAR ESPECIALLY AFTER READING COMPLAINTS OF OTHERS EXPERIENCING SAME ENGINE FAILURE WITHOUT A SOLUTION PROVIDED THAT SOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383956February 22, 2011
SUSPENSION:FRONT, STEERING
I STOPPED TO PICK UP MY DAUGHTER'S SNOW PANTS ON THE WAY FROM SCHOOL. BACKING OUT OF THE DRIVEWAY I HEARD AND FELT MY TIRE DO SOMETHING. I DIDN'T KNOW WHAT IT WAS, BUT THE CAR WAS OBVIOUSLY UNABLE TO BE DRIVEN. WHEN I GOT OUT, MY PASSENGER SIDE FRONT TIRE WAS AT ANGLES TO THE CAR. THE UPPER AND LOWER BALL JOINTS GAVE OUT AND ACCORDING TO THE MECHANIC, THE BRAKE LINE WAS BASICALLY THE ONLY THING HOLDING THE TIRE ON. I DIDN'T KNOW THERE WAS ANYTHING UNUSUAL GOING ON UP TO THIS POINT, AS ANY SMALL STEERING ISSUES I HAD WERE MOSTLY WHEN THE CAR HAD JUST BEEN STARTED, SO WERE ATTRIBUTED TO COLD AND ICE. THE CAR IS CURRENTLY AT THE DEALER WAITING TO BE FIXED, SO THE OLD PARTS SHOULD BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380963February 7, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATOR BROKE ON ALL FOUR WINDOWS AT DIFFERENT TIMES. THE WINDOW REGULATORS HAD BEEN REPLACED TWELVE TIMES. WHEN THE FIRST THREE FAILURES OCCURRED, THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURES CONTINUED AFTER THE REPAIRS WERE PERFORMED AND THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC FOR THE ADDITIONAL FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT MALFUNCTION; HOWEVER, THE DEALER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380756February 4, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
IGNITION KEY WILL NOT TURN IN A 2002 JEEP LIBERTY IT HAS BEEN DOING THIS ON AND OFF FOR A YEAR, NOW GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379175January 25, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LIGHTS ON MY JEEP LIBERTY TURN COMPLETELY OFF WHILE DRIVING. THE DRIVER MUST TURN ON AND OFF THE LIGHTS TO GET THEM TO COME BACK ON. THERE IS A CLICKING SOUND WHEN THE PROBLEM OCCURS AS IF THE LIGHTS ARE TURNING OFF BASED ON A TIMER OR SOMETHING. HARD TO REPRODUCE THIS ISSUE, THEREFORE ITS BEEN HARD TO DIAGNOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377936January 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER IS CONCERNED THAT "THE VEHICLE WILL BE REAR ENDED AS A RESULT TO THE FAILURE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374985January 6, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEATBELT LATCH BECAME STUCK AND HARD TO UNLOCK. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS SINCE 2009. THE CONTACT STATED THAT THE SEATBELT NOW COMPLETELY FAILED AND WOULD LATCH AT ALL. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD THE VEHICLE BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370871December 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE TURNING INTO THE DRIVEWAY THE VEHICLE STALLED, THE ENGINE WAS ON BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE FAILURE OCCURRED FORTY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HER TO PURCHASE ANOTHER WITHOUT INSPECTING HER VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED HER THAT THE VEHICLE WAS NOT FIT TO DRIVE AND IT WOULD COST $2000 FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370430December 13, 2010
SEAT BELTS
2002 JEEP LIBERTY FRONT SEAT BELT WILL NOT LOCK SOMETIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369986December 11, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP 2002 WINDOW REGULATORS KEEP BREAKING. 3RD ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368163November 29, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE BEGAN TO SURGE FORWARD WHEN HE ATTEMPTED TO SLOW DOWN. THE CONTACT WAS ABLE TO STOP THE VEHICLE AFTER SHIFTING INTO NEUTRAL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367469November 19, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 JEEP LIBERTY. CONSUMER STATES LEFT REAR WINDOW WAS STUCK OPEN *TGW THE CONSUMER STATED THE WINDOW REGULATOR WAS REPLACED THREE TIMES. THE WINDOW WOULD FALL DOWN AND GET STUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366613November 17, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FLICKERED ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 2/23/11 *CN UPDATED 04/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363791November 2, 2010
EXTERIOR LIGHTING
WHEN DRIVING MY 2002 JEEP LIBERTY THE HEADLIGHTS FLICKER ON AND OFF AND SOMETIMES TURN OFF COMPLETELY. WHILE FLICKERING I HEAR A CLICKING NOISE. TO GET THE LIGHTS BACK ON I HAVE TO TURN THEM OFF AND ON OR TURN ON FOG LAMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360976October 18, 2010
EXTERIOR LIGHTING
HEADLIGHTS WILL INTERMITTENTLY GO OUT ALONG WITH A SOUND OF THE RELAY CLICKING. THIS CAN HAPPEN AT ANY SPEED AND CAN HAPPEN MULTIPLE TIMES IN MINUTES, AND THEN NOT FOR 9 MONTHS. VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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