Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10415102July 25, 2011
INTERIOR LIGHTING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE VEHICLES INTERIOR AND HEAD LIGHTS WERE FLICKERING OFF AND ON. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411962July 12, 2011
SEAT BELTS
MY 2002 JEEP LIBERTY FRONT SEATBELT LATCHES ARE INOPERATIVE. THEY GET STUCK IN THE "DOWN" POSITION AND HAVE TO BE PRIED UP IN ORDER TO LATCH THE SEAT BELT SECURELY. I WOULD LIKE TO KNOW IF JEEP/CHRYSLER HAS ISSUED A RECALL OR OFFERED TO REPAIR THE LATCHES THAT GO BAD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411998July 12, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE FELT FELT ABNORMAL AND THE VEHICLE BEGIN JERKING VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FRONT CONTROL ARM AND THE DRIVER SIDE UPPER BOLT JOINT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410979July 8, 2011
ENGINE AND ENGINE COOLING
WHEN VEHICLE WAS STARTED THAT MORNING CHECK ENGINE LIGHT CAME ON. NO APPARENT PROBLEMS OIL AND OTHER FLUIDS OK. THE POWER STEERING AT ONE POINT THAT DAY SEEMED TO GO OUT FOR A BRIEF MOMENT BUT PROBLEM WAS NOT RECURRING. DRIVING DOWN THE HIGHWAY THAT AFTERNOON AND THE VEHICLE JUST DIED SMOKE WAS POURING FROM UNDER THE HOOD. I PULLED ONTO THE SIDE OF THE ROAD, LIQUID WAS LEAKING ALL OVER THE GROUND. CALLED A MECHANIC HE STATED IT WAS ANTIFREEZE LEAKING. COULD NOT RESTART VEHICLE, HAD IT TOWED TO MECHANIC. UPON INSPECTION I FOUND OUT THE LONG BLOCK WAS CRACKED. I BOUGHT THE JEEP A YEAR AGO USED, CURRENTLY 140,000 MILES. I AM STILL PAYING ON IT MONTHLY. IT NEEDS A NEW ENGINE AND IS CURRENTLY SITTING IN MY DRIVEWAY. I AM STILL PAYING ON IT MONTHLY. AFTER TALKING TO A FEW MECHANICS I FOUND OUT THIS IS A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR. THE RESEARCH I HAVE DONE CONFIRMS IT. I AM PAYING TO EVERY MONTH TO HAVE A BROKENDOWN VEHICLE IN MY DRIVEWAY THAT I CAN'T DRIVE AND CAN'T AFFORD TO FIX. THIS IS A PROBLEM WITH THE MANUFACTURING OF THE ENGINE WHO IS GOING TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410519July 5, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER FAILURE OF THE MOTOR FOR THE REAR POWER WINDOWS. THE WINDOWS HAVE FAILED TWICE IN A YEAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409873June 29, 2011
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 JEEP LIBERTY. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING SEVERAL REPLACEMENTS FOR VEHICLE INCLUDING LEFT REAR WINDOW REGULATOR. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408472June 22, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW REGULATOR BECAME INOPERABLE AND WAS REPLACED THREE TIMES BY AN AUTHORIZED DEALER. IN ADDITION, THE REAR DRIVERS SIDE WINDOW REGULATOR WAS REPLACED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN MOTION OR STATIONARY. THE MANUFACTURER WAS NOTIFIED OF THE REPEATED FAILURES. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407567June 20, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS DRIVING MY 2002 JEEP LIBERTY AND WAS RAISING THE WINDOWS UP AND THE WINDOW OF THE BACK PASSENGER SIDE FELL INTO THE DOOR. THESE ARE ELECTRONIC WINDOWS. I WAS LUCKY THAT NONE OF MY CHILDREN WERE HURT. LUCKILY, THE WINDOW DID NOT BREAK AND I WAS ABLE TO OPEN THE DOOR. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED IN MY CAR. I FEEL THERE IS A FAULTY PART THAT JEEP DOES NOT WANT TO ADDRESS. IT IS A PLASTIC PART IN THE WINDOW REGULATOR. IT COST ME $400 DOLLARS THE FIRST TIME TO REPLACE THE PART. THE SECOND ONE JEEP REPLACED FOR FREE. I JUST GOT OFF THE PHONE AND JEEP DOES NOT FEEL RESPONSIBLE FOR REPLACING IT AGAIN. I AM NOT SURE IF I WANT TO GET IT REPLACED AGAIN OR JUST FINE SOME WAY TO KEEP THE WINDOW UP. I AM VERY FRUSTRATED BECAUSE I DO NOT WANT TO REPLACE IT WITH A PART THAT WILL JUST BREAK AGAIN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407110June 16, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY LIMITED. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406992June 15, 2011
SUSPENSION:FRONT
PASSENGER UPPER BALL JOINT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405843June 10, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE BEGAN TO VEER TOWARDS THE LEFT. AT THE SAME TIME, THE PASSENGER SIDE OF THE VEHICLE DROPPED DOWNWARD. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND CRASHED INTO A SET OF TREES. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND PASSENGER WERE HOSPITALIZED AS A RESULT OF THEIR INJURIES. THE MANUFACTURER INVESTIGATED THE FAILURE AND INFORMED THE CONTACT THAT THE UPPER BALL JOINT SEPERATED FROM THE VEHICLE. THE CONTACT WAS ALSO INFORMED THE STEERING WHEEL WAS BENT AND THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE VEHICLE WAS TOWED TO A STORAGE YARD, BUT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10405334June 6, 2011
EXTERIOR LIGHTING
2002 JEEP LIBERTY. BOUGHT NEW. ONE OWNER. AT APPROX 70,000 MILES HEADLIGHTS BEGAN TURNING OFF AND ON BY THEMSELVES AT RANDOM - NO PATTERN WHATSOEVER. MAY DO IT SEVERAL TIMES DAILY FOR A WEEK AND THEN NOT AT ALL FOR A MONTH. VERY DANGEROUS AT NIGHT DUE TO SUDDENLY YOU ARE DRIVING IN THE DARK AND ALSO OTHER DRIVERS (OR EVEN WORSE POLICE OFFICERS) THINK YOU ARE FLASHING YOUR LIGHTS AT THEM. NO ONE HAS BEEN ABLE TO DUPLICATE, FIND, OR FIX THIS PROBLEM. NOW AT 81,000 MILES AND HAVE TO TRY AND DRIVE MOSTLY DURING THE DAY - VERY INCONVENIENT AND NOT ALWAYS POSSIBLE. I HAVE READ MANY COMPLAINTS ABOUT THE SAME PROBLEM SO THERE NEEDS TO BE A RECALL AND THIS NEEDS TO BE FIXED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401517May 18, 2011
EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR BACK PASSENGER WINDOW WAS FIXED(REGULATOR) 2 YRS. AGO.NOW SAME PROBLEM HAS RECURRED, I CALLED THE JEEP RECALL NUMBER AND THEY TELL ME THERE IS NO RECALL FOR THE 2002 JEEP LIBERTY, I THINK THAT IS NEGLIGENCE ON THEIR PART AS A AUTO COMPANY NOT RESPECTING THAT THIS IS A WIDESPREAD PROBLEM, I AM 1 OUT OF THOUSANDS OF PEOPLE WITH THE SAME EXACT PROBLEM. WITH THE WINDOW GOING DOWN AT ANY GIVEN TIME IT POSES A PROBLEM FOR THE GLASS TO SHATTER CREATING A PROBLEM FOR WHOMEVER IS IN THE BACK SEAT. I AM VERY UPSET THAT THE DEALERSHIP WON'T ACKNOWLEDGE THIS PROBLEM, I NEED THEM TO UNDERSTAND IT IS A MECHANICAL FAULT OF THEIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401368May 17, 2011
SEAT BELTS
DRIVER SEATBELT MALFUNCTION. SEAT BELT BUTTON STUCK IN AND UNABLE TO LATCH BELT. 2002 JEEP LIBERTY. THIS HAPPENED IN APPROX. 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401369May 17, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
CAR OVERHEATED, CHECK ENGINE LIGHT CAME ON AND STEAM POURED OUT FROM UNDER THE HOOD ON THE HIGHWAY. MECHANIC USED A SCAN TOOL AND DETERMINED THAT THERE WAS A CYLINDER 2 MISFIRE. COOLANT WAS FOUND IN THE CYLINDER AND MAYBE THE HEAD GASKET NEEDED TO BE REPLACED. WHEN THE HEAD WAS REMOVED THE GASKET WAS OK BUT IT WAS DETERMINED THAT THE ENGINE (LONG BLOCK) NEEDED TO BE REPLACED. I HAVE FOUND OTHER OWNERS ONLINE WHO HAVE HAD THIS SAME ISSUE WITH THE 2002 AND 2003 JEEP LIBERTY'S. I AM OVER THE 7 YEAR 70,000 MILE POWERTRAIN WARRANTY. CAR WAS ALWAYS MAINTAINED AND REGULAR OIL CHANGES WERE PERFORMED. NO OFF-ROADING OR TOWING DONE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400945May 15, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE CONTACTED JEEP ABOUT THE NOISE PROBLEM BEFORE AFTER HAVING A RECALL NOTICE WORKED ON AND SAID IT SOUNDED LIKE A PIECE OF JUNK AFTER BEING WORKED ON AND SOMETHING WAS GRINDING. THEY TOLD ME NOTHING WAS WRONG. WELL, OBVIOUSLY THERE WAS BECAUSE NOW IT NEEDS A NEW ENGINE AT 157,000 MILES!!!! I HAD THE OIL CHANGED REGULARLY ALSO. IT IS NOW PARKED IN OUR DRIVE NEEDING A NEW ENGINE!!!!! WE HAVE BEEN DODGE AND JEEP BUYERS ALL OUR LIVES BUT NOW WE WENT AND BOUGHT A KIA!! WE LOST ALL TRUST IN JEEP SINCE THEY WOULDN'T STAND GOOD TP PROBLEMS THEY KNEW THEY HAD. I CALLED JEEP AND THE REPRESENTATIVE JUST TOLD ME TO DRIVE SLOW! I COULD NOT BELIEVE I HAD THAT KIND OF A RESPONSE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398078April 27, 2011
ENGINE AND ENGINE COOLING:ENGINE
STOPPED TO GET GAS. SHUT OFF ENGINE. ENGINE DID NOT WORK ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397361April 25, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 2002 JEEP LIBERTY. I HAD A NEW TRANSMISSION PUT IN JANUARY 2011. THE JEEP HAS ABOUT 202000 MILES. NOW I AM TOLD THAT I NEED A NEW ENGINE. I HAVE ALWAYS DONE THE OIL CHANGES AS NOTED. THE JEEP IS NOT EVEN WORTH THE COST OF A REBUILT ENGINE. NOW AM READING THAT CHRYSLER KNOWS ABOUT THIS PROBLEM BUT ARE DENYING THE ENGINE SLUDGE. I WILL BE A PARE OF ANY CLASS ACTION SUIT AGAINST THEM. THIS IS CRAZY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395304April 8, 2011
ELECTRICAL SYSTEM
SPEEDOMETER STOPPED WORKING. HAVE SPEND >$1750 TRYING TO FIND THE SOURCE OF THE PROBLEM. REPLACED SPEED SENSORS, AND SOME WIRING. HAD VEHICLE IN TO JEEP DEALER AS WELL AS OTHER MECHANICS.... NO SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395137April 7, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WITH THE HEADLIGHTS IN ACTIVATION WHEN THE LIGHTS BEGAN TO FAIL INTERMITTENTLY. THE FAILURE WOULD ALSO OCCUR WHEN THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER ON TWO DIFFERENT OCCASIONS. THE HEADLIGHT SWITCH WAS REPLACED AND THE BATTERY WAS REPLACED TWICE. CURRENTLY, THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 118,000 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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