Jeep Liberty Complaints (2006)

1,372 consumer complaints on file.

#10422671August 30, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I PURCHASED MY 2006 JEEP LIBERTY IN MAY 2011, HOWEVER I HAVE TO WINDOWS THAT JUST STOPPED WORKING. THE WINDOWS JUST FAIL COMPLETELY DOWN WITHOUT ANY WARNING ONE WHILE I WAS DRIVING WHICH COULD HAVE SHATTER AND HURT MY PASSENGER. I CONTACTED THE CHRYSLER JEEP MANUFACTURE COMPLIANT LINE BUT THEY WERE NO HELP. I WAS GIVEN A PHONE NUMBER TO A DEALERSHIP AND WAS TOLD I HAVE WARRANTY ON THE WINDOWS THAT ONLY COVER THE LIST PLATE (IF THAT'S THE PROBLEM) FOR MY BACK WINDOW ONLY. THE PROBLEM AFTER RESEARCHING IT THIS MORNING ON THE INTERNET IS THE REGULATORS IN THE WINDOWS WHICH ARE VERY COSTLY TO REPAIR APPROX. $260 PER WINDOW. IN THIS ECONOMY I CAN'T AFFORD TO REPAIR THIS AND I SHOULD NOT HAVE TO BECAUSE THERE IS SOME KIND OF MAL-FUNCTION WITH THE PARTS INSIDE OF THE WINDOWS. THEY NEED TO RECALL THESE VEHICLES BECAUSE OWNER OF THEM WILL SPEND MONEY REPAIRING THE SAME PROBLEM AT LEAST 3 TO 4 TIMES IN ONE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422330August 28, 2011
VISIBILITY:GLASS, SIDE/REAR
VEHICLE PARKED IN DRIVEWAY AND THE REAR DOOR WINDOWS JUST FALL IN TO THE INNER DOOR PANEL, MUST REMOVE PANEL TO RETRIEVE WINDOW AND BRACE UP. IF CHILDREN WERE IN THE BACK SEAT I WOULD HATE TO SEE WHAT WOULD HAPPEN. I DON'T UNDERSTAND WITH AS MANY COMPLAINTS I HAVE READ ON LINE ABOUT THIS NOTHING NOTHING NOTHING HAS BEEN DONE ABOUT THIS. I E RECALL MAKE JEEP REPAIR THE PROBLEM, INSTEAD OF THE CUSTOMER HAVING TO PAY $750.OO EACH TIME IT HAPPENS, ALL OVER A $.50 PIECE. TAKING VEHICLE TO MECHANIC TO HAVE THE WINDOW REGULATORS REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422332August 28, 2011
VISIBILITY:GLASS, SIDE/REAR
THE REAR AUTOMATIC WINDOWS ON MY 2006 JEEP LIBERTY FALL DOWN INTO THE DOOR PANEL AND CANNOT BE RAISED WITH THE REGULATOR. THIS HAPPENED TO ME WHILE I WAS DRIVING AND FORCED ME TO DRIVE WITH AN OPEN WINDOW DURING A STORM HEAVY RAIN, THE REAR INTERIOR OF MY CAR WAS DAMAGED. I HAVE HAD THE REAR WINDOWS REPAIRED FOR THE SAME PROBLEM MULTIPLE TIMES, AND THEY CONTINUE TO BREAK, AT TIMES THAT ARE UNSAFE. IT ALSO PREVENTS ME FROM PROPERLY SECURING THE VEHICLE FROM THEFT UNTIL I CAN GET TO THE DEALER AND THEY CAN "REPAIR" IT WITH THE SAME DEFECTIVE PART OVER AND OVER AGAIN. YOU HAVE SO MANY COMPLAINTS FROM MANY CONSUMERS ABOUT THE SAME PROBLE, BUT NO RECALL. WHAT ARE YOU WAITING FOR A DEATH? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421415August 25, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR AUTOMATIC WINDOWS ON MY 2006 JEEP LIBERTY FALL DOWN INTO THE DOOR PANEL AND CANNOT BE RAISED WITH THE REGULATOR. THIS HAPPENED TO ME WHILE I WAS DRIVING AND FORCED ME TO DRIVE ON THE HIGHWAY WITH LOWERED WINDOWS. I HAVE HAD THE REAR WINDOWS REPAIRED FOR THE SAME PROBLEM MULTIPLE TIMES, AND THEY CONTINUE TO BREAK, AT TIMES THAT ARE UNSAFE. IT ALSO PREVENTS ME FROM PROPERLY SECURING THE VEHICLE FROM THEFT UNTIL I CAN GET TO THE DEALER AND THEY CAN "REPAIR" IT WITH THE SAME DEFECTIVE PART OVER AND OVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421319August 24, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE ELECTRONIC KEY FOB WAS USED BUT WOULD NOT ALLOW THE DOORS TO BE OPENED. IN ADDITION, THE REAR DRIVER SIDE WINDOW FELL DOWN INTO THE DOOR PANEL AND COULD NOT BE CLOSED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE REGULATOR IN THE DOOR HAD FAILED. THE FAILURE AND CURRENT MILEAGES WERE 32,000. UPDATED 09/21/11*LJ THE CONSUMER STATED THE DOOR LOCK WOULD NOT WORK FROM THE INSIDE. UPDATED 11/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420962August 22, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER SIDE REAR WINDOW DETACHED AND DROPPED DOWN INTO THE DOOR PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419495August 15, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT STATED THREE WINDOW REGULATORS PREVIOUSLY FAILED. THE DRIVERS FRONT AND REAR WINDOWS WERE REPAIRED BY THE DEALER WHO REPLACED THEM UNDER WARRANTY. THE WARRANTY EXPIRED WHICH PREVENTED THE REMAINING WINDOWS FROM BEING REPLACED. THE MANUFACTURER STATED THEY WOULD NOT REPAIR THE FAILURE; THEREFORE, SHE HAD TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419265August 12, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR PASSENGER ELECTRIC WINDOW FAILED. SLID DOWN, WOULD NOT CLOSE. REPAIRED. FAILED AGAIN ABOUT THE 4TH OF FIFTH TIME IT WAS USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417187August 5, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION AND COULD NOT BE REMOVED. THE FAILURE OCCURRED A TOTAL OF TWO TIMES. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO COVER THE REPAIR COSTS BECAUSE THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE IGNITION SWITCH AND ACTUATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 77,790.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416599August 1, 2011
VISIBILITY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT REAR WINDOW FELL DOWN WHILE CAR WAS PARKED. BECAUSE THIS HAPPENED THE THE LEFT REAR WINDOW IN 2009, I IMMEDIATELY CALLED CHRYSLER CUSTOMER SERVICE WHO INSTRUCTED ME TO TAKE IT TO THE DEALER FOR A DIAGNOSIS, WHICH CONFIRMED THE REGULATOR NEEDED TO BE REPLACED. ONCE AGAIN THIS IS A DOOR THAT IS SELDOM USED AND THE WINDOW IS ALMOST NEVER USED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416597August 1, 2011
VISIBILITY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT REAR WINDOW FELL DOWN WHILE THE CAR WAS PARKED. THIS DOOR IS SELDOM USED AND THE WINDOW HAD NOT BEEN ACTIVATED SINCE I PURCHASED IT IN 2006. CHRYSLER SERVICE DEPT. STATED THE REGULATOR HAD TO BE REPLACED. BECAUSE IT WAS "ONLY" 1200 MILES OUT OF WARRANTY, CHRYSLER CUSTOMER SERVICE WOULD COVER ALL BUT $100 OF THE COST. INTERNET SEARCH REVEALED MULTIPLE ACCOUNTS OF THIS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416600August 1, 2011
VISIBILITY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT REAR WINDOW FELL DOWN WHILE CAR WAS PARKED. DEALER SERVICE SAID THE REGULATOR WAS OK BUT THE LIFT PLATE WAS BROKEN. YET AGAIN, THIS IS A DOOR THAT HAS NOT BEEN USED IN THE LAST 4 WEEKS AT A MINIMUM. CHRYSLER SERVICE REP WHO TOOK INITIAL CALL SAID THAT HE GETS LOTS OF CALLS FOR THIS ON 2005 & 2006 MODELS. HE WENT ON TO SAY THAT MOST OF THE TIME IS IT IN DOORS THAT ARE SELDOM USED. CHRYSLER CASE MANAGER STATED THAT CHRYSLER IS UNDER NO OBLIGATION TO ADDRESS THIS ISSUE EVEN THOUGH THEY KNOW IT IS A MANUFACTURER DEFECT. NOT ONLY IS THIS A SAFETY ISSUE, IT IS A SECURITY ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417318July 31, 2011
VISIBILITY
THIS IS TO REPORT A FAULTY PART ON THE WINDOW REGULATOR. THREE TIMES MINE HAS FAILED. TWICE THE LEFT REAR WINDOW HAS FALLEN INTO THE DOOR DUE TO A REGULATOR WHICH WAS FAULTY AND ON THE THIRD OCCASION IS WAS THE RIGHT REAR WINDOW THAT FELL. LUCKY FOR ME, I WAS STOPPED WHEN MY WINDOWS DROPPED. WHEN THE PART FAILS, THE GLASS JUST FALLS DOWN INTO THE DOOR. THE COST TO REPAIR IS $750. AT THE DEALER BECAUSE YOU MUST REPLACE THE WHOLE REGULATOR, YOU CANNOT REPLACE JUST THE FIFTY CENT PART. THE ALTERNATIVE WHICH MOST PEOPLE DO IS TO TAPE THE WINDOW GLASS UP WHICH OBSCURES THE VISION AND IS A SAFETY HAZARD. THIS IS A CHRONIC PROBLEM THAT JEEP HAS KNOWN ABOUT FOR YEARS. IMAGINE A MOTHER DRIVING WITH A CHILD IN THE REAR CAR SEAT IN A HEAVY RAINSTORM AND PASSES A TRACTOR TRAILER AT NORMAL SPEEDS. THE WINDOW FAILS AND FALLS. YOU THEN HAVE HEAVY RAIN AND DEBRIS COMING INTO THE REAR WINDOW. THE MOTHER PANICS AS SHE IS CONCERNED ABOUT WHAT IS HAPPENING TO HER CHILD AND VEERS INTO THE TRACTOR TRAILER. THESE VEHICLES NEED TO BE RECALLED IMMEDIATELY. THE FAULTY PLASTIC SLIDES NEED TO BE REDESIGNED AND REPLACED WITH A METAL SLIDE WITH NEOPRENE GUIDES. I AM NOT THE ONLY ONE WITH THIS PROBLEM - A SIMPLE INTERNET SEARCH WILL YIELD HUNDREDS OF OTHER INDIVIDUALS WHO HAVE ENCOUNTERED THIS PROBLEM. I HAVE SAVED THE PARTS FROM MY DOOR IF YOU WISH TO INSPECT THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414881July 24, 2011
FUEL SYSTEM, GASOLINE
UPON FILLING GAS TANK WITH FUEL, THE SHUTOFF ENGAGES TOO LATE, AND GASOLINE POURS OUT DOWN THE SIDE OF THE VEHICLE ONTO THE GROUND. THIS DOES NOT MATTER WHICH GAS STATION IS UTILIZED, BUT HAPPENS WHENEVER REACHING A FULL TANK, EVEN WHEN CARE IS TAKEN NOT TO ENGAGE THE SPOUT AT ITS MAXIMUM CAPACITY. THIS IS AN ONGOING ISSUE, SINCE I PURCHASED THE CAR LAST SEPTEMBER, AND SO THE FOLLOWING "APPROXIMATE INCIDENT DATE" SHOULD BE - ONGOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414883July 24, 2011
EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE REPLACED ALL FOUR WINDOW REGULATORS DURING THE PAST SIX MONTHS, AND I'M STARTING TO HAVE PROBLEMS WITH BOTH FRONT WINDOWS AGAIN, WHICH WERE THE MOST RECENTLY REPLACED AT ABOUT TWO - THREE MONTHS AGO (LESS THAN 50,000 MILES) AT THE DEALERSHIP. IT SEEMS THE ORIGINAL WINDOW PARTS WERE DEFECTIVE, BUT THE DEALERSHIP'S REPLACEMENTS (THAT I PAID FOR) ARE MUCH WORSE. I FEAR FOR THE SAFETY OF MYSELF, MY PASSENGERS, MY VEHICLE AND MY BELONGINGS WITH THIS ONGOING ISSUE. AND I AM ANGRY ABOUT THE TIME AND EXPENSE IT CONTINUES TO CAUSE. THE FORM WOULDN'T LET ME COMPLETE WITH THE CORRECT REQUIRED INFORMATION, BUT LIMITED MY CHOICES TO THOSE THAT DID NOT APPLY.....FYI *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413961July 21, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT BOTH REAR WINDOWS WOULD DROP DOWN INTO THE DOOR PANELS WITHOUT WARNING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC ON FOUR OCASSIONS WHERE THEY REPLACED THE WINDOW REGULATORS; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412948July 14, 2011
FUEL SYSTEM, GASOLINE
EVERY TIME I TRY TO FILL THE GAS TANK, IT OVERFLOWS. IT DOESN'T MATTER WHAT STATION OR PUMP. IF I USE THE AUTOMATIC LEVER ON THE PUMP, THE GAS COMES SQUIRTING OUT ALL OVER MY CAR, MY SHOES, AND THE GROUND. EVEN IF I DON'T USE THE LEVER, AND SQUEEZE THE PUMP HANDLE MYSELF, THE PUMP STILL DOES NOT SHUT OFF BEFORE OVERFLOWING. IT IS A PROBLEM WITH THE CAR, NOT THE GAS PUMP OR THE OPERATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412013July 12, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN REPLACED THE WINDOW. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED ON THE REAR PASSENGER SIDE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WINDOW WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. FORM RETURNED NO CHANGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410863July 7, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THE DRIVERS REAR WINDOW REGULATOR FAILED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES REGARDING THE FAILURE. THE DEALER REPLACED THE WINDOW REGULATOR SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE DRIVERS REAR WINDOW CONTINUED TO SLIDE INTO THE DOOR FRAME. THE CONTACT ALSO STATED THAT THE ENGINE LIGHT REMAINED ILLUMINATED, BUT THE VEHICLE DID NOT STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER FILED A REPORT AND ADVISED THE CONTACT THAT SHE WOULD RECEIVE A CALL BACK. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410201July 1, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS WILL BE THE FOURTH YEAR THAT I HAVE HAD TO REPLACE THE REAR DRIVER SIDE WINDOW MECHANISM IN MY 2006 JEEP LIBERTY. EACH YEAR, THE MECHANISM HAS FAILED WHILE MY VEHICLE WAS PARKED AND NOT RUNNING (AUGUST 2007, JUNE 2009, JULY 2010, JUNE 2011). I HAVE BEEN TOLD THERE IS A RECALL FOR SOME MODELS OF JEEP'S TO FIX THIS PROBLEM BUT NOT FOR MY VIN GROUP. I FEEL THIS IS A SAFETY ISSUE AS I CANNOT SECURE MY VEHICLE WHILE I AM AWAY AND SOMEONE WOULD BE ABLE TO GET INTO MY VEHICLE AND COULD BE WAITING FOR ME TO COME BACK. ALSO, THE INTEGRITY OF THE INTERIOR IS COMPROMISED IF AN ACCIDENT WOULD OCCUR DUE TO THE WINDOW NOT BEING UP. THE WINDOW MECHANISM HAS BEEN REPLACED EACH YEAR BUT WITH THE SAME PART. NO MODIFICATIONS HAVE BEEN DONE TO HELP ENSURE THIS PROBLEM WILL NOT HAPPEN AGAIN. I HAVE CALLED JEEP CUSTOMER SERVICE AND WAS TOLD TO USE THIS WEBSITE TO LODGE MY COMPLAINT. MY LOCAL DEALERSHIPS HAVE BEEN VERY HELPFUL WITH RESOLVING THIS PROBLEM EACH YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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