Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10452100March 18, 2012
AIR BAGS
THE AIR BAG WARNING LIGHT IN OUR 2002 JEEP LIBERTY COMES ON INTERMITTENTLY FOR NO APPARENT REASON. WE HAVE EXPERIENCED RECURRING INCIDENTS OF THIS PROBLEM SINCE EARLY 2011. WE HAVE BEEN UNABLE TO CORRELATE ANY PARTICULAR CONDITIONS OR SITUATIONS THAT MAY TRIGGER THESE AIR BAG WARNING LIGHT EVENTS. WE HAVE HAD AN AUTO MAINTENANCE FACILITY LOOK FOR ANY DIAGNOSTIC ALARMS OR ALERTS VIA DIAGNOSTIC COMPUTER EVALUATION AND THEIR FEEDBACK WAS THAT THERE IS NO APPARENT OR OBVIOUS REASON FOR THE AIR BAG LIGHT TO TURN ON. OUR CONCERN WITH THIS SITUATION IS THAT IT MAY BE AN INDICATION OF A POTENTIAL AIRBAG DEFECT SUCH AS THE ONE CURRENTLY UNDER INVESTIGATION BY THE NHTSA RELATED TO RANDOM DEPLOYMENT OF THE AIRBAGS IN 2002 JEEP LIBERTY VEHICLES. WE ARE THE ORIGINAL OWNERS OF THIS VEHICLE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452058March 17, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON 3-16-12, SPEEDOMETER, HEADLIGHTS, POWER LOCKS STOP FUNCTIONING. THE CAR TURN OFF ON ITS OWN. AIRBAG SIGNAL COME ON AND OFF. CHECKED ALL FUSES AND THERE IS NO PROBLEM THERE. CONNECTED IT TO AN OBDII READER AND NOTHING IF FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451171March 12, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) THE CONTACT CALLED A LOCAL DEALER TO HAVE THE VEHICLE SERVICED. THE DEALER ADVISED THE CONTACT THAT HE PARTS NEEDED FOR THE RECALL WERE NOT AVAILABLE AND COULD NOT ADVISE THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING PARTS FOR THE RECALL AND THE MANUFACTURER ADVISED THAT THE PARTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449749February 29, 2012
ENGINE AND ENGINE COOLING
I BOUGHT MY 2002 JEEP LIBERTY USED WITH 99000 MILES AT 105000 THE ENGINE BLEW WITH NO WARNING. I WISH I WOULD HAVE LOOKED INTO THE COMPLAINTS FIRST NEVER WOULD HAVE BOUGHT A JEEP. OBVIOUSLY THERE IS A PROBLEM WITH AS MANY COMPLAINTS THAT ARE THE SAME. THE 3.7L ENGINE IS JUNK COME ON JEEP DO SOMETHING TO HELP WITH THIS $4000 COST OF REPLACING AN ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449536February 28, 2012
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 30 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THE PASSENGER SIDE FRONT AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.....UPDATED 04/09/12 *BF. THE CONTROL MODULE WAS REPLACED. UPDATED 06/05/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448925February 22, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 155,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448353February 17, 2012
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A CLUNKING NOISE HEARD WHEN DRIVING OVER ROAD BUMPS. IN ADDITION, THE VEHICLE WOULD SWAY BACK AND FORTH ABNORMALLY. THE FAILURE OCCURRED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT DUE TO THE UPPER BALL JOINT FAILURE, THE LOWER BALL JOINTS WERE ALSO BEING DAMAGED. IN ADDITION, THE TIE RODS WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V119000 (SUSPENSION:FRONT:CONTROL ARM). THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448022February 15, 2012
ELECTRICAL SYSTEM, AIR BAGS
AIR BAG LIGHT IS COMING ON RANDOMLY. NO PATTERN OF ANY KIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447364February 10, 2012
ENGINE AND ENGINE COOLING
2 JEEP LIBERTY'S- BOTH ENGINE MAKING LOUD KNOCKING NOISE, WITHIN A MONTH OF EACH OTHER. TOOK THEM IN FOR REPAIR. TOLD BOTH NEED NEW ENGINES. THIS WILL BE THE 3RD TIME THE ENGINE HAS BEEN REPLACED IN ONE JEEP; 2 2 TIMES UNDER EXTENDED WARRANTY AND NOW 1 ENGINE REPLACED AT $3,500.00. THE OTHER JEEP FIRST ENGINE NEEDS TO BE REPLACED. BOTH JEEPS AROUND 130,000 MILES. BASED ON INTERNET TRAFFIC COMPLAINTS, DISCUSSIONS WITH REPAIR MECHANICS, AND THE PRICING ON REPLACEMENT ENGINES, THERE IS A EVIDENT PROBLEM AND A RECALL IS IN ORDER FROM JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446972February 7, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 2 MPH OVER A SPEED BUMP, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECIDED TO SEND AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER CONCLUDED THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,698.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446269February 2, 2012
AIR BAGS
BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED WHILE AT A STOP LIGHT. THE AIR BAG CAUTION LIGHT HAD BEEN ON FOR SEVERAL WEEKS, BUT THE DEALER SAID IT WAS ONLY A FAULT OF THE MONITOR AND WAS NOTHING TO WORRY ABOUT. ONCE THE AIR BAGS DEPLOYED, JEEP REFUSED TO PAY FOR THE REPAIR OR REIMBURSE FOR REPAIRS, SAYING THAT THIS HAD NOT EVER HAPPENED BEFORE, THEREFORE, THE DRIVER MUST HAVE HIT SOMETHING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446171February 1, 2012
ENGINE AND ENGINE COOLING
ENGINE FAILED BLOWING A CYLINDER AND A HALF DURING NORMAL USE OF THE VEHICLE AND I WAS TOLD BY MY MECHANIC IT WOULD COST $5,000.00 FOR A NEW ONE. BOUGHT THE CAR USED AND HAVE 84,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445858January 30, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING 40 MPH WHEN HE CRASHED INTO A LIGHT POLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND THE STEERING WHEEL WAS BENT FROM THE FORCE OF THE IMPACT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10445505January 26, 2012
POWER TRAIN, ELECTRICAL SYSTEM
AFTER LOTS OF TRIES AND NO HELP FROM JEEP, I AM TRYING TO FIND HELP WITH A PROBLEM WITH AN SPEED SENSOR THAT IS NOT WORKING PROPERLY. APPARENTLY THERE IS A PROBLEM WITH THE ROUTING OF THESE WIRES CAUSING THEM TO RUB, SHORT OUT AND IT CAUSES THE SENSOR TO QUIT, AND ANYTHING OPTIONS RUNNING OFF THIS SENSOR (EXAMPLE TRANNY SHIFT POINTS CAUSING THE TORQUE CONVERTER TO NOT UNLOCK AND CAUSING STALLING OF VEHICLE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442497January 5, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND A CHIME SOUNDED INSIDE OF THE VEHICLE. SUDDENLY THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED. THE UNINTENDED MALFUNCTION OCCURRED WITHOUT ANY IMPACT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER PERTAINING TO THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VEH IS CURRENTLY AT NORTH POINT JEEP IN WINSTON SALEM, NC FOR REPAIR. RAINING ON EVENT DATE, BUT NO PRIOR WATER/LEAKAGE ISSUE. NO PRIOR ABL ISSUE. NO OFF-ROAD/OFF HIGHWAY USAGE. PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441612December 29, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
PASSENGER SIDE REAR WINDOW REGULATOR FAILED, CAUSING WINDOW TO SLIDE DOWN INTO DOOR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441422December 27, 2011
STEERING, SUSPENSION, WHEELS
LEFT FRONT TIRE FELL TO THE SIDE. BALL JOINT WAS BROKEN. STEERING WAS IMPOSSIBLE. VEHICLE CONTAINED MALE AND FEMALE PARENTS AND TWO YOUNG CHILDREN. THEY WERE ON A BUSY FREEWAY IN NORTHERN CA. WHEN AUTO REPAIR PEOPLE LOOKED AT IT THEY FOUND NO GREASE IN THE JOINT AND THE BALL HAD RUST ALL OVER THE TOP. THIS IS A SEALED JOINT THAT COULD NOT BE GREASED. IT LOOKED AS THOUGH IS WAS NOT PROPERLY GREASED DURING ORIGINAL INSTALLATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439742December 13, 2011
SEAT BELTS, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT ASSEMBLY FAILED AND SHE WAS UNABLE TO LOCK THE BUCKLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A SPRING IN THE SEAT BUCKLE HAD FAILED AND THE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 105,000. UPDATED 01/04/12 *BF THE CONSUMER STATED SHE HAS ANOTHER JEEP THAT HAD THE SAME PROBLEM. UPDATED 01/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439149December 9, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FAULTY REAR WINDOW REGULATORS. TO DATE HAVE HAD THE RIGHT AND LEFT REAR WINDOW REGULATORS REPLACED SIX TIMES. 7/2006 RIGHT REGULATOR, 6/2007 LEFT REGULATOR, 7/2007 RIGHT REGULATOR, 9/2008 RIGHT AND LEFT REGULATOR, 8/2010 LEFT REGULATOR. IT IS 2011 AND THEY ARE BOTH NOW BROKE AGAIN AND ARE NOW BEING HELD UP WITH TAPE. I CONTINUE TO PAY OUT OF POCKET TO HAVE THEM REPLACED AS CHRYSLER CONTINUES TO MAKE ME PAY A CO-PAY WHICH IN THE PAST HAS BEEN $150. I REFUSE NOW TO PAY TO REPLACE THEM ANYMORE AND BELIEVE CHRYSLER HAS A DUTY TO MAKE A PERMANENT FIX FOR THE REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438154December 2, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HAVING A ROUTINE WHEEL ALIGNMENT, THE MECHANIC ADVISED HIM THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS WERE WORN. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V288000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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