Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10182690February 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CUSTOMER RECEIVED A RECALL F23 FROM DAIMLER CHRYSLER AND CUSTOMER HAS AS CONCERNS**CC THE CONSUMER WAS PLACED ON A LIST FOR THE RECALL. THE MANUFACTURER WAS SENDING OUT VERY FEW PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182325February 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLERCHRYSLER SAFETY RECALL F23 - LOWER BALL JOINTS THE SAFETY RECALL WAS ISSUED AND DAIMLER CHRYSLER HAS FAILED TO SUPPLY THE NECESSARY PARTS FOR THE REPAIR. THEY NEW OF THIS RECALL FOR MONTHS PRIOR TO THE FORMAL NOTIFICATION. THEIR FAILURE TO EVALUATE AND SUPPLY THE APPROPRIATE PARTS FOR THIS RECALL IS NEGLIGENT AND UNACCEPTABLE. I HAVE TO WAIT 6 WEEKS TO GET THE PARTS TO REPAIR THIS SAFETY DEFECT. THIS CORPORATION SHOULD BE ASHAMED OF THESE PRACTICES AND DO WHATEVER NECESSARY TO ENSURE THE IMMEDIATE DEMAND FOR THE PARTS IS SUPPORTED. THIS COMPANY NEW THE NUMBER OF VEHICLES INVOLVED IN THIS RECALL AND TO NOT BE PRODUCING IN ADVANCE AT A NECESSARY SPEED TO MEET THIS DEMAND IS UNACCEPTABLE SAFETY PRACTICES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182274February 11, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
IN DEC 2006 I RECEIVED AND SAFETY RECALL F23 WITH A REQUEST TO REGISTER WITH THE DEALER FOR A PROBLEM THAT - QUOTE: ...CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. SERIOUS _ SERIOUS ENOUGH FOR ME TO BE CONCERNED. I USE THIS CAR NOT ONLY TO GO TO WORK EVERY DAY BUT ALSO TO TRANSPORT MY CHILDREN TO EVENTS AND SO ON. YET THE SERVICE MANAGER AT PATRICK-JEEP, ROCHESTER, NY SAYS THAT I AM ON A WAITING LIST (SINCE DEC 2006) BUT HE IS NOT ABLE TO GET ME IN BECAUSE CHRYSLER HAS NOT ISSUED ANY PARTS TO CORRECT THIS PROBLEM!? I FIND THIS UNACCEPTABLE, THAT AFTER A RELEASE OF A RECALL, THE PARTS FOR THE NECESSARY REPAIR ARE NOT AVAILABLE. IS THERE ANY OUTLOOK TO GET THIS FIXED IN THE NEAR FUTURE? WILHELM NAGEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182066February 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER ON 12/12/06 FOR HIS 2004 JEEP LIBERTY FOR THE LOWER BALL JOINTS. HE WAS CONTACTED BY THE DEALERSHIP, SMITH CAIRNS JEEP, ON 01/28/07 AND MADE AN APPOINTMENT FOR 02/09/07. THE CONTACT STATED THAT HE WAS CALLED THAT MORNING AND THE DEALERSHIP INFORMED HIM THAT THE BALL JOINTS FOR HIS VEHICLE WERE NOT IN. THE CONTACT STATED THAT THIS HAS TAKEN TOO LONG FOR THE REPAIRS. THERE HAVE BEEN NO FAILURES TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182079February 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I RECEIVED A RECALL NOTICE FOR MY 2004 JEEP LIBERTY IN THE MAIL IN DECEMBER (SAFETY RECALL F23 - LOWER BALL JOINTS). I ADMIT, IT TOOK A BIT FOR ME TO CALL TO MAKE MY APPOINTMENT TO GET THE CAR FIXED BECAUSE OF PERSONAL ISSUES. I CALLED MY LOCAL JEEP DEALER ON 2/5/07 AND WAS TOLD THERE WAS A WAIT OF AT LEAST 150 PEOPLE AHEAD OF ME BECAUSE THEY ARE ONLY SHIPPED 3 OF THE PARTS THAT NEED TO BE REPLACED A WEEK. AT THAT RATE, IT WILL TAKE ME, AND MANY OTHER PEOPLE, ALMOST A YEAR TO GET MY CAR REPAIRED! THE WOMAN EVEN TOLD ME THAT THE WAIT THERE WAS ONE OF THE SHORTER ONES IN THE AREA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182125February 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTAC RECEIVED AQ RECALLREGARDING BALL JOINT FOR THE 2004 JEEP LIBERTY, CURRENT MILEAGE WAS 32000 . THE CONTACT COMPLAINED THAT IT WAS TAKING TOO LONG FOR THE RECALL TO BE REMEDIED. THERE HAD BEEN NO FAILURE TO DATE.8AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182170February 9, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
PASSENGER SIDE LOCKS INOPERABLE. WHEN CLICKING REMOTE KEYLESS ENTRY DOOR LOCKS WOULD LOCK AND UNLOCK CONTINUOUSLY FOR UP TO TEN SECONDS. I FEEL THIS EVENTUALLY LED TO THE LOCK MOTOR BURNING OUT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181858February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECALL LOWER BALL JOINTS FOR 2004 JEEP LIBERTY JUST GOT OFF THE PHONE WITH A SERVICE DEPT. REPRESENTATIVE FROM CHRYSLER RT. 130 INFORMED ME THAT HE IS ONLY RECEIVING A SMALL SHIPMENT OF BALL JOINTS A WEEK. I HAVE BEEN PLACED ON A WAITING LIST. I ALSO INFORMED THE REP. THAT MY JEEP WAS MAKING A FRONT END NOISE..*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182667February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY WITH A SAFETY RECALL FOR THE LOWER BALL JOINTS.**CC THE CONSUMER INDICATED THAT THE DEALER FAILED TO FULFILL IT'S OBLIGATION PERTAINING TO RECALL F23 FOR THE LOWER BALL JOINTS. THE CONSUMER DROPPED HIS VEHICLE OFF IN THE MORNING TO HAVE THE BALL JOINTS REPLACED. WHEN HE ARRIVED AT THE DEALER TO PICK UP HIS CAR HE WAS TOLD THAT THEY RAN OUT OF LOWER BALL JOINTS. THE CONSUMER LATER FOUND OUT THAT THEY WOULD NOT BE RECEIVING ANY MORE BALL JOINTS FOR SOME TIME. THE CONSUMER RETRIEVED HIS VEHICLE FROM THE DEALER . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182666February 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2004 JEEP LIBERTY RECALLED FOR BALL JOINT SEPARATION**CC THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT IT WOULD BE ABOUT TWO WEEKS BEFORE PARTS WOULD BECOME AVAILABLE. THE CONSUMER WAS TOLD THAT HE WOULD BE CONTACTED WHEN THE PART ARRIVED. FOUR WEEKS WENT BY AND THE PARTS STILL HADN'T ARRIVED. THE CONSUMER WAS DISAPPOINTED TO LEARN THAT THE DEALER ISN'T REALLY SURE WHEN THEY WILL RECEIVED THE PARTS FROM THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181762February 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE RECEIVED A SAFETY RECALL F23 - LOWER BALL JOINTS ON MY 2004 JEEP LIBERTY. WHEN I CALLED THE LOCAL DEALERSHIP, AS INSTRUCTED, I WAS TOLD THE WAIT TO GET THIS PROBLEM FIXED WOULD BE MONTHS BECAUSE DAIMLERCHRYSLER IS ONLY SENDING THE DEALERSHIP 3 - 5 UNITS OF REPLACEMENT PARTS PER WEEK, NOT THE HUNDREDS THAT ARE NEED. THIS SEEMS VERY NEGLIGENT ON THE MANUFACTURER'S PART AND I WOULD HOPE THAT THEY COULD BE FORCED TO SPEED UP THIS PROCESS. I FEEL UNSAFE DRIVING MY VEHICLE UNTIL IT IS FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181566February 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT CALLED REGARDING A 2004 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT CALLED A CHRYSLER DEALER, AND WAS TOLD THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT STATED THAT THE DEALER IS NOT TAKING NAMES FOR A WAITING LIST. THE CONTACT WAS TOLD TO KEEP CALLING BACK TO SEE IF THE PART WERE IN. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE FOR APPROXIMATELY TWO MONTHS. THE DEALER WILL NOT DIAGNOSE THE VEHICLE BECAUSE THEY BELIEVE THE NOISE WAS DUE TO THE LOWER BALL JOINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181682February 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2004 JEEP LIBERTY HAS A RECALL FOR THE (F23) LOWER BALL JOINTS. I TOOK MY VEHICLE INTO A JEEP DEALERSHIP ON 18 JANUARY TO HAVE THE PROBLEM CORRECTED. I WAS TOLD THAT THE PARTS WERE ON BACKORDER THROUGH CHRYSLER AND THAT IT WOULD BE AT LEAST 6 WEEKS UNTIL THEY ARRIVED. ON 2 FEBRUARY, APPROXIMATELY 8:00 AM, I WAS LEAVING MY HOME FOR THE AIRPORT. I WAS STILL IN MY DRIVEWAY THANKFULLY WHEN THE ACCIDENT OCCURRED. MY VEHICLE HAD A SUDDEN JOLT AND THE RIGHT SIDE OF THE JEEP FELL, BURYING MY RIGHT FRONT TIRE. THE LOWER BALL JOINTS HAD SEPARATED WITH NO WARNING. IT CAUSED ADDITIONAL DAMAGE TO THE TIRE AND UNDERCARRIAGE. I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED IF I WERE ON THE ROAD OR HIGHWAY. THIS RECALL IS SO SEVERE! THIS WILL CAUSE DEATHS IF SOMEONE DOESN'T DO SOMETHING ABOUT IT. HOW CAN THEY NOT HAVE ENOUGH PARTS FOR SUCH A SEVERE RECALL??? MY JEEP WAS TOWED TO THE A DEALERSHIP. THEY DID MANAGE TO FIX IT ALONG WITH THE ADDITIONAL DAMAGE THAT THIS RECALL CAUSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181653February 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, VISIBILITY:WINDSHIELD
2004 JEEP LIBERTY WITH SAFETY RECALL F-23 - LOWER BALL JOINTS CUSTOMER IS ASKING FOR REIMBURSEMENT FOR TOW AND TIRES**CC THE CONSUMER SCHEDULED AN APPOINT TO HAVE THE RECALL DONE ON JANUARY 11, 2007, HOWEVER ON JANUARY 7, 2007 THE LEFT FRONT WHEEL CAME OFF THE VEHICLE. THE CONSUMER STATED THE WINDSHIELD IS EXTRA SUSCEPTIBLE TO CHIPS AND CRACKS DUE TO DEBRIS HITTING IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181332February 1, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY BEAUTIFUL 32-YR. OLD DAUGHTER WAS KILLED RECENTLY WHEN THE VEHICLE SHE WAS DRIVING, A 2004 JEEP LIBERTY, WAS REAR-ENDED ON THE INTERSTATE BY A FORD F-150 GOING 60 MPH. WITHIN SECONDS OF THE IMPACT, HER VEHICLE EXPLODED AND BURST INTO FLAMES. AS A RESULT, MY DAUGHTER BURNED TO DEATH. SINCE MY DAUGHTER'S DEATH, I HAVE LEARNED THAT THE FUEL TANK AND FILLER NECK ON THE JEEP LIBERTY (AND JEEP GRAND CHEROKEE) WAS DESIGNED AND INSTALLED IN A LOCATION (BEHIND THE REAR BUMPER) THAT IS SUSCEPTIBLE TO RUPTURE OR PUNCTURE IN A REAR-END COLLISION. WHEN GASOLINE ESCAPES FROM A RUPTURED OR PUNCTURED FUEL TANK, A HIGH RISK OF FIRE AND EXPLOSION EXISTS. BECAUSE OF THIS TERRIBLE TRAGEDY AND TREMENDOUS LOSS OF SUCH A BEAUTIFUL LIFE, I FEEL AN OBLIGATION TO WARN EVERYONE OF THE POTENTIAL DANGER WHEN DRIVING THESE VEHICLES. CHRYSLER KNOWS ABOUT THIS PROBLEM AS THEY HAVE HAD OTHER LAWSUITS REGARDING FIRES AND FUEL TANK EXPLOSIONS, BUT IT'S LESS COSTLY FOR THEM TO SETTLE OUT OF COURT THEN TO REDESIGN OR RECALL THE VEHICLE. CHRYSLER DOESN'T WANT THE PUBLIC TO KNOW, BUT I THINK THE PUBLIC HAS A RIGHT TO KNOW. *JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10181250January 31, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
SAFETY RECALL F23- LOWER BALL JOINTS ON 2002-2006 MODEL JEEP LIBERTY VEHICLES. I CALLED A LOCAL DEALER AND I WAS INFORMED THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY WOULD RELEASE THE PARTS AND THAT THEY HAD A WAITING LIST OF OVER 140 PEOPLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181084January 30, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
SAFETY RECALL F23 - LOWER BALL JOINTS - I FIRST CALLED THE DEALER TO MAKE AN APPOINTMENT TO HAVE THIS REPAIRED. THEY SAID IT WOULD TAKE ABOUT A MONTH. I CALLED AGAIN AND NOW THEY'RE SAYING THAT I AM #54 ON A WAITING LIST THAT IS GROWING. THEY ARE SAYING THAT PARTS ARE BACK ORDERED AND THEY HAVE NO IDEA WHEN THEY WILL GET THE PARTS IN. THEY GAVE ME CHRYSLER CUSTOMER SERVICE # TO COMPLAIN. I AM VERY AFRAID TO DRIVE MY CAR, DON'T KNOW WHAT TO EXPECT. AFTER GETTING THIS RECALL I WENT AND FOUND THAT THERE IS AT LEAST 4 OTHER RECALLS ON THIS VEHICLE THAT I WAS NOT AWARE OF. ONE BEING AN ENGINE PROBLEM. WHAT CAN I DO? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181124January 30, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT CALLED REGARDING A 2004 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL LETTER 06V288000 FOR THE LOWER BALL JOINT. THE CONTACT TOOK THE VEHICLE TO A DAIMLER CHRYSLER DEALER, AND WAS TOLD THAT THE PART DID NOT ARRIVE. AND SHE WOULD BE CALLED WHEN THE PART ARRIVED. THE CONTACT HAS NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE AT THIS TIME. THE VEHICLE HAS 17, 914 MILES. *AK UPDATED 02/27/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181025January 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT RECEIVED RECALL NOTICE #06V288000 FOR THE 2004 JEEP LIBERTY CONCERNING LOWER BALL JOINTS ON DECEMBER 13, 2006. THE CONTACT'S LOWER BALL JOINT FAILURE WAS REPAIRED 5 MONTHS AGO. THE CONTACT'S RECALL NOTICE STATED THAT THE LOWER BALL JOINTS MUST BE REPAIRED AGAIN. SHE WAS NUMBER 84 ON THE WAITING LIST TO HAVE THE VEHICLE REPAIRED ,AND WAS CONCERNED WITH THE SAFETY RISK WHILE DRIVING THE VEHICLE. THE CONTACT STATED THAT SHE HAD TO PAY FOR AN ALIGNMENT TO REPLACE THE LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180782January 26, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2004 JEEP LIBERTY THAT HAS BEEN INVOLVED IN SAFETY RECALL F23 (LOWER BALL JOINTS). I CALLED THE DEALERSHIP TODAY TO SCHEDULE MY CAR TO BE REPAIRED, AND THEY EXPLAINED THAT "WE CAN ONLY ORDER THREE OF THESE PARTS A WEEK" AND THAT IT MAY BE SOME TIME BEFORE THEY CAN REPAIR MY CAR. I WENT AHEAD AND ORDERED THE PART TODAY, BUT I FEEL THAT THEIR RESPONSE IS NOT ACCEPTABLE AND TIMELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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