Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10484026November 12, 2012
AIR BAGS
AIRBAG LIGHT COMES ON AFTER 2ND START UP OF THE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483727November 8, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A DEER CRASHED INTO THE VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND AND CRASHED INTO A DITCH. AS THE DRIVER'S SIDE AIR BAG DEPLOYED, IT LIT THE CONTACT'S RIGHT ARM ON FIRE. THE CONTACT'S ARM WAS SEVERELY BURNED AND HE WAS TRANSPORTED TO THE HOSPITAL BY EMERGENCY MEDICAL TECHNICIANS. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE LEGAL DEPARTMENT WOULD CONTACT HIM WITHIN TWO DAYS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10483302November 4, 2012
VEHICLE SPEED CONTROL
WHILE DRIVING I ACTIVATED THE CRUISE CONTROL AT 57 MPH. THE JEEP KEPT ACCELERATING. THE SPEEDOMETER READ 50 MPH. I TAPPED THE BRAKE TO DISENGAGE THE CRUISE CONTROL AND THE SPEEDOMETER JUMPED UP TO 70 MPH. I DID THIS A SECOND TIME WITH THE SAME RESULTS. I'VE HAD THIS VEHICLE A YEAR AND MAY HAVE HAD THIS HAPPEN ONE OTHER TIME. I GOT A TICKET FOR GOING 68 MPH WHEN I THOUGHT I WAS GOING 50 MPH. I GOT A $110.00 FINE. I CANNOT RECALL IF THE CRUISE CONTROL WAS ACTIVATED AT THAT TIME. I OWNED THE VEHICLE FOR A FEW WEEKS THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483135November 2, 2012
AIR BAGS
ON OCTOBER 31, 2012 AT APPROXIMATELY 5:00 PM (LOCAL EASTERN TIME), THE 2002 JEEP LIBERTY, SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE PASSENGER'S SIDE UNEXPECTEDLY DEPLOYED WHILE WAITING ON A TRAFFIC LIGHT INTERSECTION. THE VEHICLE WAS NOT IN MOVEMENT, AND WAS NOT INVOLVED IN ANY TYPE OF COLLISION AT THE TIME OF THE INCIDENT. THERE WERE NO BODILY INJURIES REPORTED DURING THE TIME OF THE INCIDENT. THE SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE DRIVER'S SIDE DID NOT DEPLOY DURING THE TIME OF THE INCIDENT. AIRBAG WARNING LIGHT HAD BEEN INTERMITTENTLY ILLUMINATED PRIOR TO THE AIRBAG DEPLOYMENT. AIRBAG WARNING LIGHT REMAINS ILLUMINATED AFTER THE 2002 JEEP LIBERTY, SUPPLEMENTARY RESTRAINT SYSTEM AIRBAG ON THE PASSENGER'S SIDE UNEXPECTEDLY DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482875November 1, 2012
AIR BAGS
LEAVING A PARKING PLACE, TURNING RIGHT AND THE AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. NO REASON FOR THE LIGHT TO COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482224October 25, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481520October 23, 2012
STEERING, SUSPENSION, SERVICE BRAKES
3RD TIME WORK ON A BALL JOINTS RECALL JOB THAT CAUSE DAMAGE TO BRAKES, TIE RODS ,RACK N PINION,ROTORS AND MOST OF THE SUSPENSION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481150October 19, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE DRIVER'S SIDE FRONT AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT SUSTAINED MAJOR LACERATIONS TO THE FACE AND RIGHT HAND. THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 55,061.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10480072October 14, 2012
ENGINE
AFTER PROCEEDING THROUGH A STOP LIGHT I HEARD A TICKING NOISE THAT GOT LOUDER, THEN A BANGING, AND THEN THE ENGINE SEIZED WITHIN 1 BLOCK OF DRIVING. THROUGH A ROD. HAD JUST CHECKED OIL UNDER HOOD THAT AM. MAINTAINED VEHICLE WELL IN THE 9 YRS. OF OWNERSHIP. THERE WAS NO WARNING PRIOR TO EVENT OR ALERT ON GAUGES. BOUGHT A REBUILT ENGINE & HAD IT INSTALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480342October 9, 2012
ELECTRICAL SYSTEM
0800 AM OWNER DROVE VEHICLE APPROX 6 MILES WITH HEATER ON, RETURNING HOME AND PARKING VEHICLE IN THE DRIVEWAY AND TURNING OFF ENGINE. OWNER EXITED THE VEHICLE AND ENTERED THE RESIDENCE. DRIVER NOTED A SMELL OF BURNING OIL DURING USE OF THE 6 MILE TRIP. APPROX 15 MINUTES LATER A NEIGHBOR ALERTED OWNER THAT VEHICLE WAS FULLY ENGULFED IN FLAMES. FIRE DEPARTMENT POINT OF ORIGIN INSPECTION STATES FIRE WAS IN INTERIOR UNDER DASH PANEL FIREWALL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10478674October 4, 2012
AIR BAGS
AIR BAG LIGHT HAS COME ON FOR NO REASON. I'VE READ THAT THERE HAVE BEEN PROBLEMS WITH AIR BAGS IN 2002 JEEP LIBERTIES DEPLOYING PREMATURELY AND THAT THE AIR BAG LIGHT HAS BEEN ON IN SOME CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478364October 2, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE PASSENGER SIDE WHEEL DETACHED FROM THE AXLE. THE CONTACT DID NOT CRASH OR LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR A DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE LOWER BALL JOINT WAS DEFECTIVE AND CAUSED THE FRONT PASSENGER SIDE TIRE TO DISCONNECT FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. 09V119000 (SUSPENSION:FRONT:CONTROL ARM) AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE RECALL AND REPLACED THE LOWER BALL JOINTS OF THE FRONT SUSPENSION. THE CONTACT STATED THAT HE NEVER RECEIVED NOTIFICATION OF THE RECALL. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478013September 30, 2012
AIR BAGS
AIRBAG LIGHT TURNS AND DOES NOT DISAPPEAR UNLESS I TURN THE ENGINE OFF, WAIT A MINUTE, AND TURN BACK ON THEN AIRBAG LIGHT DISAPPEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477409September 28, 2012
ENGINE
JEEP STARTED MISSING AND STALLED AS I WAS DRIVING. LOST BREAK PRESSURE AND STEERING CONTROL OF THE VEHICLE. THANK GOODNESS I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. THE ENGINE LIGHT CAME ON AND THE VEHICLE WOULD NOT RESTART. AFTER BEING TOWED TO A MECHANIC, HE TOLD ME THE VALUES WHERE DONE AND THE MOTOR WAS SHOT. I HAVE SINCE LOOKED UP THE PROBLEM ON THE WEB AND HAVE FOUND THAT MOST 2002 JEEP LIBERTY'S HAVE EXPERIENCED THE SAME PROBLEM, REPEATEDLY, ONE GUY IS ON HIS FOURTH MOTOR. SPOKE TO THE LOCAL CHRYSLER DEALER WHO ACTED LIKE I SPOKE A FOREIGN LANGUAGE, NEVER HEARD OF THE PROBLEM. THIS IS THE COMPANY WE JUST BAILED OUT WITH TAXPAYER DOLLARS, CORRECT! I AM AT A LOSS, CAN'T AFFORD TO FIX IT NOR BUY A NEW VEHICLE. PLEASE PUT SOME PRESSURE ON CHRYSLER TO ADDRESS THE ISSUE, WE ADDRESSED THEIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477264September 27, 2012
STEERING, SUSPENSION, AIR BAGS
JUST PURCHASED VEHICLE, TOLD BY LOCAL DEALER IN EARLY JULY THAT THERE WAS A RECALL ON LOWER BALL JOINTS, WITH A NATIONAL BACK ORDER ON PARTS, AFTER COMPLETING REPAIR 9/24, THEY STATED IT NEEDS NEW STEERING KNUCKLES AT $1094.00. ON TUESDAY 9/25 SAID IT WAS READY TO PICK UP, I ASKED IF THEY SOLVED THE "AIR BAG" LIGHT BEING ON, THEY SAID IT WOULD BE A FEW MORE DAYS. THEY CALLED THIS MORNING (9/28) AND SAID THEY CAN NOT GIVE ME THE VEHICLE BACK BECAUSE THE BALL JOINTS ARE NOW FALLING OUT. I ASKED "SINCE I DROVE IT IN, WHY AFTER YOU RECALL REPAIR IS IT NOT DRIVE ABLE? THEY SAID SAFETY REASONS. SO NOW I HAVE A JEEP BEING HELD HOSTAGE, WITH STILL NO ANSWER FOR THE "AIR BAG" LIGHT TO BE ON. SOMETHING IS WRONG WITH THESE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475850September 18, 2012
AIR BAGS
AIR BAG LIGHT CAME ON AND OFF TWICE WITHIN TWO MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474062September 6, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE AIR BAGS DEPLOY WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT THERE WAS NO ACCIDENTS AND THE VEHICLE DID NOT IMPACT ANY OTHER OBJECT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD SEND OUT AN INVESTIGATOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473172August 31, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING MY 2002 JEEP LIBERTY, THE HIGH BEAM LIGHTS CLICK ON AND OFF AUTOMATICALLY FOR A FEW SECONDS. THIS HAS HAPPENED A FEW TIMES ON DIFFERENT DATES. NOW RECENTLY I WAS GOING AROUND A CORNER AND MY INTERIOR LIGHTS CAME ON, THEN SHUT OFF. ALSO (MAY BE UNRELATED) WHEN I TURN THE VOLUME UP OR DOWN ON THE RADIO THE POWER TO THE RADIO/CD UNIT SHUTS OFF THEN COMES BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472364August 24, 2012
ENGINE
MY DAUGHTER BOUGHT A 2002 JEEP LIBERTY 1 MONTH AGO. WE CHANGED THE OIL AND I HAD HER CHECK IT EVERY TWO WEEKS SINCE THE VEHICLE WAS NEW TO HER. SHE DID AS I SAID FOR A COUPLE WEEKS AND SAID IT USED NONE. SHE IS VERY DILIGENT AT WATCHING HER MILEAGE TO PLAN OIL CHANGES EVERY 3000 MILES. SHE WENT TO WORK AND THE ENGINE STARTED TO KNOCK. SHE CHECKED THE OIL AND FOUND IT 3 QUARTS LOW AND GOT NO LOW OIL WARNING. WE TOOK IT TO A SHOP AND IT NEEDS A NEW ENGINE. WE FOUND OUT NO REPUTABLE SALVAGE YARD WANTS TO SELL THE ENGINE DUE TO A KNOWN OIL GEAR ISSUE, SO THEY WILL NOT EVEN WARRANTY ONE WITH LOW MILES. A REBUILT MOTOR WITH THE OIL GEAR ISSUE FIXED COSTS $3200.00. WITH LABOR MY DAUGHTER IS LOOKING AT $4500.00 TO REPLACE AN ENGINE WITH ONLY 119000 MILES. I SEARCHED THE INTERNET ON 2002 JEEP LIBERTY 3.7 ENGINE. I FOUND MANY COMPLAINTS REGARDING THE BLOWN MOTOR. THE AVERAGE SEEMS TO BE 96000 MILES. MANY PEOPLE ONLINE SAID THEY CONTACTED JEEP AND THEY SAID THEY WERE SOL. I DON'T EXPECT A NEW ENGINE FOR NOTHING, BUT WHEN THE AVERAGE VEHICLE TODAY DOES 250000 MILES BY MOST MANUFACTURERS AND TOYOTA IS AT 400000. I WOULD LIKE TO SEE AN AMERICAN COMPANY DOING EVERYTHING IT CAN TO CREATE CUSTOMER LOYALTY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472366August 24, 2012
AIR BAGS
THE AIR BAG WARNING LIGHT COMES ON AND OFF AT RANDOM TIMES WHILE DRIVING, IT STARTED ABOUT THREE WEEKS AGO. THIS JUST HAPPENS AT RANDOM ITS ON FOR 50 SECONDS THEN GOES OFF AND THEN BACK ON AGAIN AND THEN OFF AND SOMETIMES IT DOES THIS FOR AWHILE AND SOME TIMES JUST A FEW TIMES AND THEN DOESN'T DO IT AGAIN FOR A COUPLE OF DAYS. THIS HAPPENS AT ANY SPEED THE CAR IS GOING. IT'S JUST TOTALLY RANDOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty