Jeep Liberty Complaints (2006)

1,372 consumer complaints on file.

#10488661December 13, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE AND AFTER INSPECTION, THE MECHANIC INFORMED HER THAT THE REAR BACKING PLATE, WHICH COVERED THE EMERGENCY BRAKE FROM DEBRIS, HAD BECOME RUSTED AND CORRODED, DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488736December 13, 2012
ELECTRICAL SYSTEM, STEERING
I WAS LEAVING MY BANK AND ENTERED MY VEHICLE AND PROCEEDED TO START IT WITH MY KEY. MY KEY TURNED AND WOULD NOT START MY VEHICLE. MY BATTERY IS ABOUT A 1 MONTH OLD AND I CHECKED TO SEE IF THERE WAS A LOOSE CONNECTION OR CORROSION (CONNECTION TIGHT AND NO CORROSION). I CHECKED ALL FLUIDS (FINE), I JUST HAD OIL, OIL FILTER AND BREATHER FILTER CHANGED A FEW WEEKS AGO AND THEY CHECK ALL FLUIDS. I TURNED LITES, WIPERS, TURN SIGNALS AND RADIO ON (WORKED FINE), HORN WORKED. WITH MY KEY IN THE IGNITION, I HAD NO PROBLEM TURNING THE STEERING WHEEL. I OPENED MY DRIVER'S DOOR AND SAW IT SHOW UP AS "DOOR" ON THE DASH PANEL AND NOTICED ENGINE LITE ON. I DEPRESSED AND HELD BRAKE PEDAL DOWN AND WAS ABLE TO SHIFT TO NEUTRAL AND BACK TO PARK WITH NO PROBLEM. I HAD A FRIEND COME AND LOOK AT MY LIBERTY, AND HE CHECKED AND DID EVERYTHING I DID. WE BOTH THOUGHT IT WAS THE IGNITION SWITCH. I INFORMED THE BANK THAT I WAS HAVING CAR PROBLEMS AND HAVE TO LEAVE IT IN THEIR PARKING LOT OVER NITE. I HAD THE JEEP LIBERTY TOWED TO A JEEP DEALERSHIP IN STUART FLORIDA THE NEXT DAY (12/12/2012). THEY INFORMED ME THAT THE PIN IN THE IGNITION SWITCH BROKE OFF AND FELL INSIDE AND THAT THEY WOULD NEED TO REPLACE THE WHOLE STEERING COLUMN. AND IT WOULD COST OVER $1000.00. I WAS INFORMED THE NEXT DAY (12/13/2012) THAT THEY COULD NOT LOCATE A NEW STEERING COLUMN AND THAT THEY WOULD NEED TO REPLACE THE STEERING COLUMN WITH A USED ONE. NOW IT WILL COST $800.00. I RESEARCHED AND NOTICED THAT OTHER JEEP LIBERTY OWNERS HAVE HAD PROBLEMS WITH THE IGNITION SWITCH. I HOPE I AM NOT BEING SCAMMED. MY JEEP LIBERTY HAS ABOUT 50000 MILES ON IT. AS I THINK ABOUT IT, WOULDN'T THE IGNITION SWITCH NEED TO BE REPLACED AND NOT THE WHOLE STEERING COLUMN? MY JEEP IS STILL AT THE DEALERSHIP AND I HOPE TO GET IT BACK ON 12/17/2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487847December 10, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO SCHEDULE REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V085000 (SUSPENSION:REAR) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE ON BACK ORDER DUE TO COMPLICATIONS WITH THE OVERSEAS FACTORY. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE FOR ONE TO TWO MONTHS AND SHE WOULD BE NOTIFIED WHEN IT ARRIVED. THE RECALL STARTED MARCH 5, 2012 AND THE CONTACT STATED THAT THE REMEDY SHOULD HAVE BEEN READILY AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486674December 1, 2012
AIR BAGS
I WAS INVOLVED IN A ROLL OVER ACCIDENT ON JULY 8, 2012. I WAS HEADING SOUTH THROUGH A GREEN LIGHT WHILE A RED VAN GOING WEST RAN THROUGH A RED LIGHT HITTING ME ON MY DRIVERS SIDE MAKING ME T-BONE AND ROLL THREE TIMES. I WAS WEARING MY SEAT BELT BUT NONE OF MY AIRBAGS DEPLOYED. MY JEEP WAS A TOTAL LOSS. I CAME OUT OF THE ACCIDENT WITH A BROKEN THUMB AND WIPE LASH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10486086November 26, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE SUNROOF BECAME JAMMED AND WOULD NOT CLOSE ALL THE WAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE LIFT PLATE IN THE SUNROOF WAS REPLACED. THE FAILURE RECURRED. THE CONTACT STATED THAT THE SUNROOF WAS NO LONGER BEING UTILIZED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485336November 20, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN AUGUST OF 2011 MY REAR PASSANAGER WINDOW FELL DOWN WHILE I WAS DRIVING. AUGUST NOV 20 2012 MY WINDOW AGAIN FELL DOWN WHERE MY INFANT SITS AND ITS THE START OF WINTER. I UNDERSTAND THERE IS AN ISSUE WITH THIS ON MODELS 2004-2007 HOWEVER THEY ARE NOT COVERING THIS AS A RECALL. THIS IS CLEARLY A SAFETY ISSUE. THE MANAGER BILL SAID THAT HE PRETTY MUCH DIDNT CARE NEITHER DID GLORIA THE CSR REP WHOM HUNG UP ON ME WHEN SHE SAID SHE WAS GOING TO PUT ME ON HOLD AFTER 10 MIN OR BRENDA WHO SAID THAT THEY JUST DON'T DO GOOD THIS KIND OF SERVICE FOR PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484640November 14, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE PASSENGER REAR WINDOW WOULD FALL DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER AN EXTENDED WARRANTY. APPROXIMATELY 1 YEAR LATER AND DRIVING AT VARIOUS HIGHWAY SPEEDS THE CONTACT NOTICED THAT THE PASSENGER REAR WINDOW HAD FALLEN WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY ADVISED HIM THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484051November 12, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING VEHICLE, ROLLED DOWN THE DRIVER SIDE REAR WINDOW WITH POWER WINDOW BUTTON, ATTEMPTED TO ROLL WINDOW UP LATER AND HEARD A "POP" SOUND. ARRIVED HOME, REMOVED THE INTERIOR DOOR PANEL, NOTICED THE WINDOW SLIDE REGULATOR HAD BROKEN FROM THE PLASTIC. USED ZIP TIES TO KEEP WINDOW HELD IN THE UP POSITION, RENDERING THE WINDOW USELESS. UNABLE TO AFFORD TO HAVE IT FIXED. SEVERAL MONTHS LATER, ROLLED DOWN THE PASSENGER SIDE REAR WINDOW AND EXPERIENCED THE EXACT SAME THING AS ABOVE. NOVEMBER 12, 2012, WIFE IS DRIVING HOME FROM WORK, ROLLED DOWN THE PASSENGER FRONT WINDOW AND EXPERIENCED AGAIN WHAT HAPPENED TO THE LAST TWO INSTANCES. ATTEMPTED TO CONTACT CHRYSLER SUPPORT, WAS TOLD TO GET AN INSPECTION FROM A DEALERSHIP AND THEN CONTACT THEM BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483876November 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER REFUELING THE VEHICLE, THE FUEL SHUT OFF VALVE FAILED TO OPERATE AND FUEL WOULD CONTINUOUSLY OVERFLOW FROM THE FUEL TANK. THE FUEL WOULD SPILL ONTO THE CONTACT'S CLOTHING AND THEN ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE FUEL TANK WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE OWNER THAT THEY WOULD BE RESPONSIBLE FOR $400.00 OF THE REPAIR EXPENSE AND THE REMAINING COSTS WOULD BE THE MANUFACTURER'S RESPONSIBILITY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483405November 5, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY/WIPER
LEFT REAR POWER WINDOW REGULATOR ASSEMBLY FAILED WHEN TRYING TO RAISE THE WINDOW. I HEARD A LOUD POP, FOLLOWED THE SOUND OF THE MOTOR WORKING, BUT THE WINDOW WOULDN'T RAISE. SCARY, AS MY SMALL CHILD WAS IN THE SEAT NEXT TO THE WINDOW. I HAVE BEEN GIVEN AN ESTIMATE OF $428 TO FIX THE PROBLEM. I AM ADDING MY COMPLAINT TO THE LONG LIST IN THE HOPES THAT CHRYSLER & JEEP WOULD FINALLY FIX THIS SYSTEMIC ISSUE. SINCE THIS IS BOTH A SAFETY AND SECURITY ISSUE, MAYBE THE NHTSA CAN HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483283November 4, 2012
VISIBILITY/WIPER, ELECTRICAL SYSTEM
THE REAR DRIVERSIDE WINDOW FALLING PROBLEMS WITH BOTH FRONT WINDOWS MAKING A SCREECHING SOUND WHEN PUTTING THEM UP. THE REAR WINDOW WIPER STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482616October 30, 2012
SUSPENSION
A LOUD "BANG" WAS HEARD. FRONT DRIVER END TILTED AND DOWN ON TIRE. LOWER BALL JOINT FAILED AND DETACHED AND CUT TIRE. THERE IS A RECALL FOR THIS YEAR BUT CHRYSLER SAID NOT THIS VIN # BUT IT IS THE EXACT THING THAT HAPPENED THAT IS DESCRIBED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482670October 30, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE RIGHT REAR PASSENGER WINDOW WHILE DRIVING 65 MPH THE RIGHT REAR WINDOW WITHOUT WARNING DROPPED ALL THE WAY DOWN INTO THE DOOR. THIS STARTLED MY 7 YEAR OLD SON WHO WAS SITTING THERE AND IT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE BECAUSE MY SONS REACTION STARTLED ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482458October 27, 2012
WHEELS, SUSPENSION
THE BALL JOINT ON THE FRONT LEFT SIDE BROKE, CAUSING MULTIPLE DAMAGE. IT OCCURRED AGAIN FEBRUARY 2011 ON THE LEFT SIDE. LUCKILY, WE WERE NOT DRIVING AT THE TIME IT OCCURRED. MOST RECENTLY, THE FRONT BALL JOINT BROKE AGAIN CAUSING $900 IN DAMAGES. THE CHRYSLER GROUP HAS REFUSED TO TAKE OWNERSHIP OF THE RECURRING DEFAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482366October 26, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT STATED THAT AS SHE ATTEMPTED TO OPEN THE REAR DRIVER'S SIDE WINDOW, THE WINDOW EXHIBITED A LOUD, ABNORMAL SCREECHING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY OR RECALL. THE FAILURE MILEAGE WAS 17,110. ..UPDATED 12/06/12 *BF THE CONSUMER STATED THE SECOND WINDOW FAILEDON THE REAR DRIVER SIDE IN OCTOBER 2012 REPAIRED 11/19/2012. UPDATED 12/07/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479882October 12, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE CONTACT NOTICED THE REAR PASSENGER SIDE WINDOW DROPPED INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE REAR PASSENGER SIDE WINDOW REGULATOR HAD FRACTURED AND AS A RESULT IT NEEDED TO BE REPLACED. THE FAILURE OCCURRED THREE DIFFERENT TIMES. THE WINDOW REGULATOR WAS REPLACED IN THE REAR PASSENGER SIDE TWICE AND ONCE IN THE REAR DRIVER SIDE DOOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479364October 9, 2012
SERVICE BRAKES, SUSPENSION
TOOK CAR IN FOR REAR STEERING ARM RECALL. WAS HAVING A RECURRENT SHIMMY ON FRONT DRIVERS SIDE AND A SQUEAKING NOISE. HAD U JOINT BOLTS PREVIOUSLY REPLACED AND BRAKES AND ROTORS REPLACED IN LATE OCTOBER 2011. ROTORS AGAIN REPLACED IN FEB.2012 DUE TO WARPING AND AGAIN REPLACED DUE TO WARPING IN SEPT.2012. WHEN I TOOK THE CAR IN FOR REAR STEERING CONTROL ARM RECALL THEY FOUND THE SAME ISSUE WITH THE FRONT PASSENGER SIDE CONTROL ARM. HAS ANYONE ELSE HAD THIS PROBLEM? THE FRONT CONTROL ARMS HAVE NOT BEEN RECALLED. LESS THAN A MONTH HAS GONE BY AND I AM STARTING TO FEEL A SHIMMY AGAIN. DO NOT FEEL SAFE IN THIS CAR ANYMORE. CAR IS GARAGE KEPT AND UP TO DATE WITH SCHEDULED MAINTENANCE. ALSO PART-TIME LIGHT ON DASH RANDOMLY FLASHES ON AND OFF. HOW LONG UNTIL THE DRIVERS SIDE CONTROL ARM NEEDS TO BE REPLACED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478800October 5, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE 2006 JEEP LIBERTY WINDOW REGULATORS CONTINUE TO FAIL. I HAVE HAD TO REPAIR THE DRIVER SIDE WINDOW REGULATOR TWICE, THE LEFT WINDOW REGULATOR ONCE AND THE RIGHT REGULATOR TWICE. THE FIRST THREE REPAIRS WERE COVERED UNDER WARRANTY, THE FOURTH ONE I HAD TO REQUEST RE-IMBURSEMENT FROM JEEP WHICH WAS GRANTED AFTER CORRESPONDENCE WITH JEEP. THE FIFTH TIME I AM STILL NEGOTIATING WITH JEEP. THEY ARE AWARE OF THE ISSUE AS THERE HAVE BEEN MANY COMPLAINTS WITH THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477252September 27, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY SPORT. THE CONTACT STATED THAT THE DRIVER REAR SIDE WINDOW FELL DOWN INTO THE DOOR. THE CONTACT MENTIONED THAT THE WINDOW BECAME INOPERABLE. ALSO, THE REAR PASSENGER SIDE AND FRONT PASSENGER SIDE WINDOWS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE WINDOW REGULATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 133, 000 AND THE CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476794September 24, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE KEY HAD BECOME LODGED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SHIFTER CABLE HAD TO BE PRESSED IN ORDER TO REMOVE THE KEY. THE CONTACT MENTIONED THAT THE VEHICLE WAS GOING TO BE TAKEN TO THE DEALER FOR REPAIRS, BUT THERE WAS NO SPECIFIC INDICATION AS TO WHAT CAUSED THE PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 82,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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