Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10218741February 21, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY CAR JUST STOPPED ON THE HIGHWAY BECAUSE MY ELECTRONIC THROTTLE CONTROL FROZE UP. THE FREEZE UP WAS DO TO HAVING THE CAR IN CRUISE CONTROL FOR A LONG PERIOD OF TIME IN EXTREME COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218156February 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE IDLING ON A MODERATELY LEVELED HILL AT A STOP LIGHT, THE VEHICLE ROLLED BACKWARDS, AND ALMOST CAUSED A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY REPROGRAMMED THE PCM. WEEKS LATER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPAIRED IT ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V341000 (POWER TRAIN: AUTOMATIC TRANSMISSION). WEEKS AFTER THE REPAIR, THE FAILURE RECURRED A THIRD TIME. THERE ARE NO WARNING INDICATORS PRIOR TO THE FAILURES. SHE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 13,317.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216940February 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:SOFTWARE
MY JEEP LIBERTY JERKS BETWEEN 35-55 MPH AND 1400-1500 RPMS. THIS HAS CAUSED THE CAR TO SLIP AND SLID ON ICY ROADS. I FIRST NOTICED IT WITH ONLY 200 MILES ON THE CAR. IT HAS BEEN INTO THE SHOP 7 TIMES FOR THIS PROBLEM. THEY HAVE REPROGRAMMED THE COMPUTER, REPLACED THE FUEL PUMP AND THE PROBLEM IS STILL THERE. CHRYLSER SAID THIS IS NORMAL. I HAVE ANOTHER JEEP AND IT DOES NOT DO THIS. THIS IS BECOMING A DANGEROUS PROBLEM WITH THE ICY CONDITIONS WHERE I LIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208564November 9, 2007
STRUCTURE
BOUGHT JEEP LIBERTY 4 MONTHS AGO. I NOW HAVE 10,000 MILES. THE RUG NEAR THE GAS PEDAL HAS A LARGE HOLE. THE DEALER STATES WEAR AND TEAR, MAINTAINS THIS IS NOT COVERED UNDER THE WARRANTY AND JEEP CUSTOMER SERVICE WOULD NOT HELP BECAUSE THEY STATE THIS IS NOT A DEFECT. I WEAR MOSTLY SANDALS AND HAVE NEVER HAD THIS HAPPEN IN ANY OTHER CAR I HAVE OWNED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206310October 19, 2007
ELECTRICAL SYSTEM:IGNITION
AT 3000 MILES FROM NEW IT BECAME DIFFICULT TO REMOVE THE KEY EVEN THOUGH THE VEHICLE WAS IN PARK. SOMETIMES THE DRIVER HAD TO RESTART THE VEHICLE SEVERAL TIMES AND MOVE THE GEARSHIFT INTO PARK MULTIPLE TIMES BEFORE THE KEY COULD BE REMOVED. AFTER THIS OCCURRED MANY TIMES THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. UNKNOWN PARTS WERE REPLACED AND THE PROBLEM WAS FIXED. NOW AT 7000 MILES FROM NEW THE PROBLEM HAS REOCCURRED. FROM READING BLOGS ON THE WEB THIS IS A LONGSTANDING PROBLEM THAT THE MANUFACTURER IS UNABLE OR UNWILLING TO CORRECT PERMANENTLY! THE NECESSITY TO CARRY ON WITH ONE'S DAY MEANS THAT THE KEY WILL BE LEFT IN THE IGNITION WITH THE CAR UNATTENDED WITH ALL THE SAFETY IMPLICATIONS THAT IMPLIES; THEFT, CHILDREN,ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206015October 17, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I AM HAVING SHUDDER /SHUDDER AT ANYWHERE BETWEEN 30-45 MPH. IT FEELS LIKE MY CAR IS SEARCHING FOR A GEAR , IT SURGES. TORQUE CONVERTER COULD BE THE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204508October 1, 2007
FUEL SYSTEM, GASOLINE:STORAGE, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE, STRUCTURE
THE 2007 JEEP LIBERTY SPORT MY PARENTS AND 3 YEAR OLD CHILD WERE IN WAS T-BONED ON THE PASSENGER SIDE BY ANOTHER CAR THAT WAS TRAVELING AT APPROX. 45 MPH UPON IMPACT, RESULTING IN THE JEEP ROLLING OVER SEVERAL TIMES. THE OTHER CAR STRUCK THE JEEP DIRECTLY IN THE MIDDLE, CAUSING THE MIDDLE SECTION TO CAVE IN, FORCING THE PASSENGER SEAT INTO THE DASH/GLOVE COMPARTMENT. THE REAR AXLE ON THE PASSENGER SIDE SEPARATED FROM THE FRAME, THE DRIVE-TRAIN SEPARATED, THE GAS TANK RUPTURED, AND THE REAR SHOCK SPRINGS CAME OFF. THE PERSON SEATED IN THE FRONT PASS. SEAT SUSTAINED A SPINAL FRACTURE AND BRAIN HEMORRHAGING. THE DRIVER SUSTAINED INTERNAL BRUISING/DAMAGE FROM HITTING THE STEERING WHEEL, ULTIMATELY BREAKING THE STEERING COLUMN. ALL OCCUPANTS WERE WEARING THEIR SEAT BELTS. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10203865September 23, 2007
CHILD SEAT:SHELL:BOOSTER
MY 3 YEAR OLD CHILD WAS RESTRAINED IN AN EVENFLO "BIG KID BOOSTER SEAT" IN THE REAR-MIDDLE SEAT POSITION OF A 2007 JEEP LIBERTY. THEY WERE T-BONED BY A DRUNK DRIVER RUNNING A RED LIGHT, AND THE VEHICLE ROLLED-OVER SEVERAL TIMES, ULTIMATELY LANDING ON THE ROOF. THE EMS PERSONNEL AND THE EMERGENCY ROOM DOCTORS BOTH DEEMED THE CHILD BOOSTER SEAT TO BE "INADEQUATE" AND A "VERY POOR RESTRAINT," (AS WRITTEN IN MY DAUGHTER'S MEDICAL RECORDS). EVERY INTERCONNECTING COMPONENT BECAME LOOSE, ULTIMATELY RESULTING IN MY DAUGHTER HITTING HER HEAD & RECEIVING A DEEP CUT, WHICH HAS LEFT HER WITH A PERMANENT SCAR. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10201324August 31, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 LIBERTY DEVELOPED A SHUDDER IN THE POWER TRAIN AT SPEEDS BETWEEN 30-45 MPH. I HAVE BROUGHT THE CAR BACK TO THE DEALER 5 TIMES IN FIVE WEEKS. THEY CLAIM IT IS A NEW TRANSMISSION DESIGN BY CHRYSLER TO GET BETTER MILEAGE. I CLAIM IT IS THE WORST ACTING AUTOMATIC TRANSMISSION I HAVE EVER OWNED (40YR OF DRIVING). THE DEALER ALSO CLAIMS THAT THE TRANSMISSION IS ACTING THE WAY IT WAS DESIGNED TO ACT. YET, THE SALES FORCE NEVER MENTIONED THE UNIQUENESS OF THE NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201108August 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE ROLLS BACKWARDS WHEN PRESSURE IS RELEASED FROM THE ACCELERATOR PEDAL. THE DEALER STATED THAT THE IDLE COULD BE ADJUSTED, BUT ONLY WITH CHRYSLER'S PERMISSION. THE CURRENT MILEAGE WAS 3,900 AND FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200250August 21, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BEWARE IF YOU OR YOURS IS DRIVING A WELL-MAINTAINED JEEP LIBERTY. MY SON COULD LOST CONTROL AND COULD HAVE BEEN KILLED IF HE WAS TRAVELING AT A HIGHWAY SPEED IN A 2003 JEEP LIBERTY WHEN THE UPPER BALL JOINT SUSPENSION FAILED ON HIS VEHICLE. AFTER A RECENT RECALL AND REPLACEMENT OF THE LOWER BALL JOINTS OF MY SON'S 2003 JEEP LIBERTY, THE UPPER BALL JOINT WHICH IS OF SIMILAR DESIGN AND MANUFACTURER BROKE WHILE DRIVING AT 25 MPH ON LOCAL ROAD ON PASSENGER SIDE CAUSING WHEEL TO DETACH. PER WEBSITE POSTINGS JOINT IS SEALED AND THUS CANNOT BE MAINTAINED OR LUBRICATED. A CHRYSLER REPRESENTATIVE SAID THAT IT STANDS BEHIND ITS PARTS PRODUCTS BUT REFUSES TO ADDRESS $900 REPAIR OR TOWING AS IT IS NOT SUBJECT TO RECALL OR WARRANTY. VEHICLE WAS NOT USED FOR OFF-ROADING OR AGGRESSIVE DRIVING. I HAVE KEPT THE PARTS. AM THANKFUL THAT SON IS OK BUT HAVE RECEIVED NO SATISFACTION FROM CHRYSLER OR DEALER WHERE VEHICLE HAS BEEN MAINTAINED. OWNERS SHOULD BE NOTIFIED SO THAT THEY CAN HAVE THEIR VEHICLES INSPECTED TO AVERT THIS SAME FAILURE ALTHOUGH RECENT INSPECTION OF LOWER BALL JOINTS THAT WERE SUBJECT TO RECALL DID NOT PREVENT THE UPPER BALL JOINT FAILURE IN OUR CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198203August 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
WE RECENTLY PURCHASED A 2007 JEEP LIBERTY SPORT. AFTER OWNING IT FOR LESS THAN A MONTH WE STARTED TO NOTICE THAT THE VEHICLE WOULD SHAKE (OR SHUDDER) WHEN MAINTAINING SPEEDS BETWEEN 35-70 MPH. THE PROBLEM SEEMED TO GET WORSE WHEN DRIVING UP HILLS. WE TOOK THE VEHICLE IN TO A LOCAL JEEP DEALERSHIP AND THE TORQUE CONVERTER WAS REPLACED. WE HAVE HAD THE VEHICLE BACK FOR APPROXIMATELY A MONTH NOW AND ARE EXPERIENCING THE SHUDDER AGAIN. WE HAVE AN APPOINTMENT WITH THE SERVICE SHOP NEXT WEEK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197106July 21, 2007
SEATS
WATER STAINS ON THE SEATS. DEALERSHIP HAS HAD THE VEHICLE 4 TIMES. THE LAST TIME THEY HAD THE SEATS STEAM CLEANED AND RUINED THE FABRIC. WATER STAINS ARE STILL APPEARING ON THE SEATS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196647July 17, 2007
SEATS
I DON'T HAVE A SAFETY COMPLAINT. THIS IS ABOUT WATER STAINS ON THE SEATS. I OWN A 2007 JEEP LIBERTY AND I HAVE SPOKE WITH THE COMPANY AND THE DEALER, AND NOW I HAVE NOTIFIED THE BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL'S OFFICE. THE WATER STAINS ON THE SEATS HAVE BROUGHT DOWN THE VALUE OF THE CAR. I WAS TOLD HOW TO CLEAN THEM, AND EVEN HAD A DEALER CLEAN THEM FOR ME. AND NOW THEY ARE WORSE THEN EVER. I HAVE BEEN TOLD THAT THIS IS NOT A MANUFACTURER'S DEFECT, BUT THAT CANNOT BE AT ALL TRUE. THE CAR IS 4 MONTHS OLD, AND ON THE INSIDE LOOKS 10 YEARS OLD. WATER DOES NOT STAIN OR RATHER NEVER IN ANY OF MY OTHER CARS. IT DOES NOT TAKE A GENIUS TO FIGURE THIS OUT. THE COMPANY IS IN MAJOR DENIAL ABOUT THIS. I HAVE DONE RESEARCH ON OTHER WEBSITES AND HAVE DISCOVERED NUMEROUS LETTERS ABOUT THIS SAME PROBLEM. SO, IF THIS IS NOT A DEFECT, THEN WHAT IS IT? A FLUKE? I HARDLY THINK SO. THE COMPANY NEEDS TO STAND BY THE WARRANTY AND FIX THIS PROBLEM FOR THEIR CUSTOMERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195657July 9, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HER HAND WAS ACCIDENTALLY CLOSED IN THE DRIVER SIDE DOOR AND A HALF INCH OF HER FINGER WAS AMPUTATED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10195375July 5, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE A MONTH AGO IN REGARDS TO THE BLOWER MOTOR. SHE HAS ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL REPAIRED, BUT THE DEALER STATED THAT THERE IS A WAITING LIST BECAUSE THE PARTS ARE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1,998. THE CONSUMER STILL HAS NOT BEEN CONTACTED ABOUT GETTING THE VEHICLE FIXED. UPDATED 09/05/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194858June 28, 2007
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. WHILE DRIVING 55 MPH, THE CONTACT WAS MOTIONED TO PULL OVER BY ANOTHER DRIVER. SHE PULLED OVER AND NOTICED THAT THE DRIVER SIDE FRONT WHEEL WAS TURNED INWARD. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER. THE CAUSE OF FAILURE WAS DIAGNOSED AS A CRACKED CONTROL HANDLE ON THE DRIVER SIDE FRONT WHEEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194885June 28, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I HAVE A 2007 JEEP LIBERTY AND IT HAS BEEN IN THE SHOP FIVE TIMES. NOW. IT HAS LEAKING PROBLEMS, FUSES THAT KEEP BLOWING OUT, AND MANY OTHER SMALLER PROBLEMS. I WOULD LIKE TO FILE THIS COMPLAINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192157May 25, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CUSTOMER WANTS TO KNOW IF THE 2007 JEEP LIBERTY LOWER BALL JOINT IS UNDER INVESTIGATION**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187132April 5, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
PURCHASED JEEP DEC, 2006 FOR MY BIRTHDAY/CHRISTMAS. AS OF 4 WEEKS AGO, WHILE SITTING AT A RED LIGHT THE BRAKES GO TO THE FLOOR. (1ST TIME IT OCCURRED THERE WAS A WHOOSHING SOUND). TOOK IT TO DEALERSHIP (ON 3/26/07) WHERE PURCHASED AND MASTER CYLINDER WAS REPLACED. PICKED UP FROM SVC DEPT. ON MARCH 28TH (WED) AND THEN THE NEXT EVENING (THURS) IT WORSENED. WE RETURNED TO THE DEALERSHIP ON FRI., MARCH 30TH AND AS OF TODAY (APRIL 5TH)WITH LIBERTY STILL THERE, THEY SAY NOTHING IS WRONG AND THAT IT MEETS DAIMLER CHRYSLER STANDARDS. AND WE ARE TO PICK IT UP. THEY WILL NOT REFER WHERE WE CAN GET IT REPAIRED AND IS FULLY UNDER WARRANTY. WE OWN A JEEP WRANGLER, NO PROBLEMS WITH THAT JEEP. WE NEED AN EXPLANATION, BEFORE THERE IS ANOTHER CRASH AS THERE WAS IN PORT ARANSAS, WHERE THE JEEP LIBERTY LOST CONTROL HIT ANOTHER CAR AND EXPLODED AND THE PEOPLE WERE BURNED BEYOND RECOGNITION! (ON LOCAL NEWS AND PORT ARANSAS WEBSITE). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty