Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10520661June 19, 2013
ENGINE, POWER TRAIN
I WAS DRIVING ON THE INTERSTATE AT 55 MPH IN THE RIGHT LANE. I ACCELERATED TO PASS THE VEHICLE IN FRONT OF ME WHO WAS DRIVING APPROXIMATELY 40 MPH. WHEN I ACCELERATED, THERE WAS AN EXTREMELY LOUD BAND THAT CAME FROM MY CAR. I MOVED INTO THE RIGHT LANE AND PULLED OVER, OFF THE ROAD AND STOPPED THE CAR. THE LOUD BANG FRIGHTENED AND STARTLED ME FOR A MOMENT AND I COULD HAVE LOST CONTROL OF THE VEHICLE AND CRASHED. UP UNTIL THEN, I HAD NO PROBLEMS. WHEN I DROVE THE CAR HOME, I DROVE SLOWLY AND CAREFULLY. THE CAR KEPT STOPPING, AS IF SOMEONE TURNED THE ENGINE OFF. I TOOK IT TO THE JEEP DEALER AND WAS TOLD I NEEDED TO REPLACE THE SOLENOID PACK AND FLUID, HAD A BROKEN CLUTCH, AND INTERNAL DAMAGE (TRANSMISSION). AFTER THAT INCIDENT, OTHER ISSUES STARTED SUCH AS NO HYDRAULIC UNDER FRONT HOOD (HAVE TO HOLD HOOD UP WITH ONE HAND WHILE USING OTHER). THE FIRST TIME IT HAPPENED, THE HOOD FELL DOWN ON MY HEAD. THE BACK HYDRAULICS TO KEEP THE HATCHBACK OPEN SOMETIMES WORK OR NOT AND MY WINDSHIELD WIPER MOTOR IS BROKEN. MIND YOU THIS ALL STARTED WITH LOW MILEAGE BETWEEN 72,880 - 74,000. NOW I AM CONCERNED ABOUT THE LATEST RECALL FOR FUEL TANK EXPLOSION IF HIT IN REAR AND THE OTHER RECALL ABOUT THE AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520761June 19, 2013
AIR BAGS
I RECEIVED A RECALL FOR THE AIRBAGS ON MY VEHICLE, TALKING ABOUT THE AIRBAG DUMMY LIGHT COMING ON AND HOW THE AIRBAG CAN INADVERTENTLY DEPLOY WHILE DRIVING BACK IN NOV OR DEC OF LAST YEAR. THE PARTS TO FIX IT HAVE NOT BEEN MADE!!!! NOW THEY ARE ISSUING ANOTHER RECALL FOR MY TYPE OF CAR AND THEY STILL DO NOT HAVE THE PARTS TO FIX THE FIRST RECALL! VERY FRUSTRATED THAT I AM DRIVING AROUND A DEATH TRAP THAT I PAID ON FOR YEARS, AND NO EFFORT HAS BEEN MADE ON CHRYSLERS BEHALF TO FIX THE PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520425June 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT MADE BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIME THAT THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 160,000. UPDATED 06/28/13 *BF THE CONSUMER STATED THE DEALER AND MANUFACTURER ADVISED THERE WAS AN ISSUE PREVENTING THE PROCURING OF PARTS NECESSARY TO REPAIR THE VEHICLE. UPDATED 07/02/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520501June 18, 2013
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE APPROXIMATELY 40 MPH, THE HORN INDEPENDENTLY SOUNDED WITH THE ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS IN OPERATION THE HEADLIGHTS WOULD REMAIN ILLUMINATED CONTINUOUSLY EVEN THOUGH THE CONTROL MECHANISM WAS DEACTIVATED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS), HOWEVER THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY INFORMED THAT THE DEFECTS WERE RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. UPDATED 07/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520560June 18, 2013
AIR BAGS
THERE IS AN OPEN RECALL REGARDING THE AIRBAGS INADVERTENTLY DEPLOYING AND SINCE I PURCHASED MY VEHICLE I HAVE BEEN IN CONTACT WITH CHRYSLER JEEP NUMEROUS TIMES TRYING TO FIX THE ISSUE WITH THE RECALL AND THEY HAVEN'T BEEN ABLE TO GIVE ANY DATES AS TO WHEN THE PARTS WOULD BE AVAILABLE FOR THE ISSUE TO BE FIXED. THERE WAS A RECALL OPEN ABOUT THE AIRBAGS SINCE NOVEMBER 2012. ON THE COMPANY'S WEBSITE THEY MENTIONED THE PARTS WOULD BE AVAILABLE IN APRIL 2013, IT IS NOW ALMOST JULY AND MY SAFETY ALONG WITH MY FAMILY IS A RISK. THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520287June 17, 2013
ENGINE
WHILE DRIVING VEHICLE, ENGINE STARTED TO DRIVE ROUGH. AFTER DRIVING FOR 5 MINUTES CHECK ENGINE LIGHT CAME. TOOK VEHICLE TO MECHANIC AND WAS TOLD CYLINDER HAD ZERO COMPRESSION. WAS TOLD WOULD BE CHEAPER TO GET REMANUFACTURED ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519941June 15, 2013
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
I OWN A 2002 JEEP LIBERTY AND HAD NEVER HEARD OF A RECALL ON THE ENGINE! I DID GET A NOTICE FOR THE AIR BAG ISSUES MONTHS AGO AND HAVE CONTACTED THE LOCAL DEALER WHO MAINTAINS THAT THE PARTS AREN'T AVAILABLE. DIDN'T SOME OTHER AUTOS HAVE THE SAME PROBLEM? HAVE THEY BEEN FIXED? I DON'T WANT TO HAVE A WRECK AND THE AIR BAGS NOT DEPLOY AND THEN I BECOME A CRISPY CRITTER. NOR DO I WANT THE AIR BAGS TO DEPLOY WHEN I'M DRIVING DOWN THE INTERSTATE DOING BETWEEN 60 - 70 MILES PER HOUR. AGAIN, POSSIBLE CRASH WITH BURNING TO DEATH. SOMEONE SOMEWHERE NEEDS TO GET CHRYSLER TO WORK. DO THEY NEED A FINANCIAL HANDOUT? GUESS I'M GONNA HAVE TO TRADE THIS CLUNKER IN AND GET SOMETHING OTHER THAN A JEEP. TOO BAD CAUSE I LOVE MY JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519480June 12, 2013
ENGINE
ENGINE STOPPED WITH LOUD NOISES OBVIOUS SOMETHING BROKEN. TOWED TO DEALER. DEALER INDICATED ENGINE FAILURE DUE TO OIL SLUDGE ISSUE. DEALERSHIP INDICATED THAT THIS WAS A COMMON PROBLEM EVEN ON WELL MAINTAINED 2002 LIBERTY 3.7 ENGINES. NOT EVEN 73,000 MILES ON THE ENGINE. INTERNET IS FULL OF STORIES SIMILAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519481June 12, 2013
ENGINE
SALVAGED ENGINE WITH REPORTED ON 36K MILES ON IT WAS INSTALLED BY DEALER IN MAY 2011 AFTER FIRST ENGINE WAS LOST. PUT NEW TIRES, ALIGNMENT ON VEHICLE ON FRIDAY AFTERNOON, DROVE HOME, JEEP SIT PARKED UNTIL MONDAY MORNING. MONDAY MORNING STARTED AND ENGINE MADE TERRIBLE NOISES AND DIED JUST LIKE FIRST ENGINE DID. REFUSE TO SPEND ANY ADDITIONAL $$ ON LIBERTY 3.7 LITER ENGINES. OBVIOUSLY AN ISSUE. I OWN A 2006 WITH A 3.7, SO HOPEFULLY WILL NOT HAPPEN WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515610June 7, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527 (AIR BAGS); HOWEVER, THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. THE CURRENT MILEAGE WAS 75,000. RVK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515615June 7, 2013
ENGINE
TL* THE CONTACT OWNS 2002 JEEP LIBERTY. THE CONTACT STATED THE VEHICLE MADE A LOUD KNOCKING SOUND AND THEN IT STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THERE WAS A MISFIRE COMING FROM THE PISTONS WHICH CAUSED THE FAILURE TO OCCUR. THE CONTACT WAS ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 139,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515639June 7, 2013
SEAT BELTS
DRIVER SEAT BELT BUCKLE GETS STUCK CANNOT GET BELT OUT ALL OF THE TIME OR IT WILL JUST RELEASE WHILE DRIVING, VERY UNSAFE!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515669June 7, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515732June 7, 2013
AIR BAGS
I HAVE EXPERIENCED A WARNING LIGHT STAYING ON FOR THE AIR BAG SYSTEM. I TOOK THE CAR TO THE DEALER FOR THIS PROBLEM A COUPLE OF YEARS AGO AND SPENT BETWEEN $300-400 FOR A REPAIR. IN JANUARY THERE WAS A SAFETY RECALL BY JEEP FOR A PROBLEM WITH THE AIRBAG DEPLOYING UNEXPECTEDLY WHILE DRIVING. THIS IS A SERIOUS SAFETY CONCERN AND MY WIFE AND I FEAR DRIVING THE CAR. I CONTACTED THE DEALER TO SCHEDULE THE RECALL CORRECTIVE ACTION IMMEDIATELY AND WAS TOLD THE PART TO PERFORM THE REPAIR WAS NOT YET AVAILABLE. I CALLED AGAIN IN MARCH AND WAS TOLD I WOULD BE CONTACTED WHEN THE PART WAS AVAILABLE. I CALLED THIS WEEK, JUNE 6, AND WAS TOLD BY THE LOCAL JEEP DEALER THAT THEY HAD CALLED CHRYSLER THAT MORNING AND WERE TOLD IT WAS INDEFINITE WHEN THE PART WOULD BE AVAILABLE. MY WIFE AND I HAVE BEEN LIMITING OUR DRIVING FOR OVER SIX MONTHS WAITING FOR THIS RECALL CORRECTIVE ACTION. THAT IS UNACCEPTABLE. PEOPLE'S LIVES ARE BEING PUT AT RISK. PLEASE TAKE ACTION AGAINST JEEP/CHRYSLER TO REQUIRE THEM TO IMMEDIATELY PROVIDE CORRECTIVE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515759June 7, 2013
ENGINE, AIR BAGS
I OWN A 2002 JEEP LIBERTY LTD EDITION AND THERE ARE NUMEROUS REPORTS ON THE INTERNET THAT THERE ARE ISSUES WITH THE #2 CYLINDER VALVE COMING OFF WHICH IN TURN BEAT THE #2 PISTON. I DROVE MY JEEP HOME FROM WORK AND PARKED IN THE GARAGE. ABOUT AN HOUR LATER I STARTED THE JEEP TO LEAVE AND LOW AND BEHOLD THE #2 CYLINDER BLEW AND CREATED MAJOR DAMAGE TO THE PISTON. THERE HAVE ALSO BEEN REPORTS OF A SLUDGE ISSUE ON THE 3.7L ENGINES. I HAVE NEVER RECEIVED A RECALL NOTICE BUT AFTER SPEAKING WITH A MAN THAT WORKED FOR DODGE HE CONFIRMED THAT THEY DID A SILENT RECALL ON THESE ISSUES FOR THE 3.7L ENGINE. I SPOKE WITH CHRYSLER AND THEY LAUGHED AT MY ISSUE SAYING IT WAS CONSIDERED WEAR AND TEAR SINCE MY MILES ARE AT 138,000. I DON'T THINK THIS ISSUE IS VERY FUNNY AND IT COULD HAVE CAUSED ME TO CRASH IF I WOULD HAVE BEEN DRIVING WHEN THE CYLINDER BLEW. I HAVE RECENTLY HAD TO PAY OVER $3000 TO GET MY REPAIRS DONE AND CHRYSLER REFUSES TO HELP WITH THE ISSUE. HAD I OF KNOWN ABOUT THE ENGINE ISSUES AND ALL OF THE RECALLS ON MY VEHICLE I WOULD HAVE NEVER BOUGHT THE JEEP. I AM ONLY ASKING FOR CHRYSLER TO HELP WITH AT LEAST HALF OF THE REPAIR BILL IF NOT ALL OF IT. THIS IS A DEFECT AND IF THE ENGINE WAS CORRECT IT WOULD HAVE NEVER BLOWN. THIS ISSUE HAS CAUSED ME 6 WEEKS OF TRYING TO FIND A RIDE BACK AND FORTH TO WORK AS WELL AS TWO ABSENT DAYS AT WORK. THIS WAS A MANUFACTURERS DEFECT AND THEY SHOULD BE HELD RESPONSIBLE. I ALSO RECEIVED A RECALL NOTICE ON THE AIR BAG AND HAVE YET BEEN ABLE TO GET MY JEEP IN FOR THAT RECALL AS THE DEALERSHIP HAS STATED THAT THEY DO NOT HAVE THE PARTS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515766June 7, 2013
AIR BAGS
I WRECKED MY CAR AND HIT A CEMENT WALL AT APPROX. 35 MPH HEAD ON AND NONE OF THE AIRBAGS DEPLOYED. THE RADIATOR WAS PUSHED BACK INTO THE ENGINE ALONG WITH THE TIRE BEING PUSHED OUT SIDEWAYS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10515467June 6, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REMEDY PART WOULD BE AVAILABLE IN APPROXIMATELY TWO MONTHS. THE CONTACT HAD NOT EXPERIENCED FAILURE RELATED TO THE RECALL DEFECT. UPDATED 7/8/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515430June 6, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAG) THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE TO REMEDY THE VEHICLE. FOUR MONTHS LATER, THE MANUFACTURER STILL DID NOT HAVE THE PARTS AVAILABLE TO REMEDY THE RECALL DEFECT. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THAT THEY WERE WORKING ON PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515167June 5, 2013
AIR BAGS, FUEL/PROPULSION SYSTEM
RECALL M35/12V-527 AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515212June 5, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART HAD NOT BEEN AVAILABLE FOR THE REPAIR FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty