Jeep Liberty Complaints (2002)
1,808 consumer complaints on file.
- #10533577August 15, 2013AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2013. CHRYSLER WAS UNABLE TO GIVE THE CONSUMER AN ESTIMATE AS TO WHEN THE PARTS WOULD BE AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10535282August 14, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10535365August 14, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS). THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE AND STATED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10535110August 13, 2013AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY HAPPENS NOW AND THEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10535137August 13, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE NOTICE AND WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY FOR THE PARTS THAT WERE NEEDED TO COMPLETE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 130,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10535029August 12, 2013AIR BAGS, FUEL SYSTEM, GASOLINE, STRUCTURE
LEARNED THRU INTERNET SEARCH THAT THERE ARE 2 RECALLS ON MY 2002 JEEP LIBERTY: (1) UNWARRANTED AIRBAG DEPLOYMENT AND (2) POSSIBLE GAS TANK EXPLOSION IF REAR-ENDED. I CALLED THE JEEP CUSTOMER SERVICE LINE AND TALKED TO A MATT, WHO CONFIRMED BOTH RECALL ITEMS. HE SAID I WOULD RECEIVE A LETTER FROM JEEP TELLING ME HOW TO PROCEED, BUT THAT AT THIS TIME THE PARTS NEEDED TO FIX BOTH RECALL PROBLEMS WERE BACK-ORDERED. SO I AM DRIVING A CAR IN WHICH THE AIR BAGS MIGHT EXPLODE AT ANY TIME (MY AIRBAG LIGHT COMES ON AND OFF AT WILL) AND IF I AM REAR-ENDED THERE IS A GOOD LIKELIHOOD THAT MY GAS TANK WILL EXPLODE. WHAT AM I TO DO IF ONE OF THESE OCCURS WHILE I'M WAITING FOR THE JEEP NOTIFICATION AND/OR REPLACEMENTS PART TO BE IN STOCK? I AM AFRAID TO DRIVE MY CAR NOW, BUT HAVE NO OTHER OPTIONS AVAILABLE. WHAT DO I DO? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534644August 10, 2013EXTERIOR LIGHTING
HEADLIGHTS FREQUENTLY TURN THEMSELVES OFF THEN BACK ON WHEN I HAVE THEM ON, SUCH AS AT NIGHT OR IN THE RAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534659August 10, 2013AIR BAGS
JEEP SENT ME NOTICE BACK IN JAN. 2013 THAT MY JEEP HAD A SAFETY RECALL FOR M35/NHTSA 12V-527 NOTIFICATION M35. IT STATES AIRBAG COULD DEPLOY WHILE DRIVING THE JEEP. GOES ON TO SAY PARTS ARE NOT AVAILABLE FOR REMEDY AT THIS TIME. AFTER FOLLOWING UP 8 MONTHS LATER STILL NOT PARTS? WHAT GOOD IS A SAFETY RECALL IF SOMEONE IS NOT ENSURING THEY HAVE PARTS OR ARE MAKING PARTS IN A TIMELY MANNER?????? ALSO THE OTHER RECALL THAT APPLIES ABOUT THE FIRE ISSUE IF HIT IN REAR. I HAVE HEARD NOTHING ON THAT ONE. ??? THE ONE THEY RECENTLY AGREED TO CORRECT THIS SUMMER. NO INCIDENT HAS HAPPENED YET. JUST WANT TO GET THIS CORRECTED AND IT SEEMS TO BE AN EXCESSIVE AMOUNT OF TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534302August 8, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE PROGRESSED AND BECAME A PERMANENT OCCURRENCE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS) BUT COULD NOT HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534321August 8, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 IN NOVEMBER OF 2012 BUT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PART NEEDED REMAINED UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER ALSO RECOMMENDED THAT THE VEHICLE BE DIAGNOSED AT THE OWNER'S EXPENSE TO VERIFY THE MALFUNCTION WAS RELATED TO THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534380August 8, 2013AIR BAGS
I WAS CONTACTED MONTHS AGO ABOUT CHRYSLER SAFETY RECALL M 35. MY VEHICLE WAS IN FOR SERVICE AND I ASKED THAT M 35 BE COMPLETED. THE DEALERSHIP MCCALL MOTORS OF EBENSBURG, PA 15931 SAID THEY WERE AWARE OF THE RECALL BUT HAVE HAD NO OTHER INFORMATION OR PARTS OR INSTRUCTIONS FROM CHRYSLER. THEY CANNOT DO ANYTHING UNTIL THEY RECEIVE PARTS. ACCORDING TO CHRYSLER ARTICLES REGARDING M35, THE PARTS WERE TO BE AVAILABLE BY APRIL OF 2013 . AS OF LAST WEEK (AUGUST 2013) THIS DEALER CANNOT DO THE REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534085August 7, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED SPORADICALLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE NOTIFIED AND WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE APPROXIMATE FAILURE MILEAGE WAS 105,000..UPDATED 09-18-13 *BF AFTER STARTING THE CAR, THE AIR BAG LIGHT DID NOT OFF AS IT SHOULD. IT REMAINED ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533661August 5, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533192August 2, 2013ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE HEADLIGHTS TURN OFF FOR UP TO 2 SECONDS WHILE I AM DRIVING. THE PATTERN SEEMS TO OCCUR AT ALL DIFFERENT SPEEDS AND MAY OR MAY NOT BE ASSOCIATED WITH USING THE TURNING SIGNALS OR THE ACT OF TURNING. I TRIED REPLACING THE HEADLIGHT RELAY, AND THAT DID NOT FIX THE PROBLEM. IT SEEMS TO BE GETTING WORSE, AND I WORRY THAT IT WILL GET SO BAD I WILL NOT BE ABLE TO DRIVE AT NIGHT. I CURRENTLY SUSPECT A PROBLEM WITH THE MULTIFUNCTION SWITCH OR SIMPLY A LOOSE WIRE SOMEWHERE. ON ONE OCCASION, MY INTERIOR LIGHTS TURNED ON WHILE I WAS DRIVING ON THE EXPRESSWAY AT NIGHT AND NOT TOUCHING THE MULTIFUNCTION STALK AT ALL-NOT SURE IF THAT IS RELATED, AND AGAIN, IT ONLY HAPPENED ONCE. THIS IS A SAFETY HAZARD AND A HASSLE. I'M CONSTANTLY WORRIED THAT I WILL BE PULLED OVER FOR FLASHING MY HEADLIGHTS OR THAT I'LL BE DRIVING BLIND WHEN AN ANIMAL RUNS OUT IN FRONT OF ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533223August 2, 2013AIR BAGS
I RECEIVED A RECALL NOTICE IN APRIL 2013 IN REGARD TO AIRBAG PROBLEM ON A 2002 JEEP LIBERTY HAVE CONTACTED CHRYSLER CORP, SEVERAL TIMES AND AS OF TODAY AUGUST 2ND 2013 HAVE HAD NO REPAIR OR RESPONSE FROM CHRYSLER CORP THIS IS UNACCEPTABLE AS FAR AS I'M CONCERNED. IF I'M INJURED OR A FAMILY MEMBER IS INJURED OR KILLED BECAUSE OF THIS ISSUE THERE WILL BE A LAWSUIT FILED ON BEHALF OF IT THERE IS NO REASON THIS ISSUE HAS TAKEN SO LONG TO FIX. FORD MOTOR JUST GOT FINED 17 MILLION DOLLARS TO DAY FOR THE SAME SITUATION, BY NOT NOTIFYING AND REPAIRING IN A TIMELY MANNER CHRYSLER SHOULD BE MADE TO BUY THESE VEHICLES BACK FROM CUSTOMER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533241August 2, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/13*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533060August 1, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 68 MPH, THE DRIVER'S SIDE FRONT AIR BAG ERRONEOUSLY DEPLOYED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS FLIPPED THREE TIMES BEFORE LANDING RIGHT SIDE UP. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE POLICE WERE NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533102August 1, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN JUNE OF 2013 BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY DID NOT HAVE A SPECIFIC TIME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE RECALL WAS A SERIOUS SAFETY ISSUE AND SHE WAS AFRAID TO DRIVE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533138August 1, 2013TIRES
I HAVE A SET OF 4 UNIROYAL LIBERATOR A/T P235 70R16 TIRES DOT APO8 C62U 4410 THAT HAVE HORRIBLE PROBLEMS. ONE OF THEM IS SO ELLIPTICAL THAT YOU FEEL LIKE YOU ARE RIDING ON A EGG SHAPED TIRE THAT ALMOST MAKES YOU SICK AT SLOWER SPEEDS. IT HAS A AWFUL VIBRATION AT HIGHER SPEEDS. THE OTHER 3 OF THE SET ARE SO OUT OF BALANCE THAT EVEN WITH 5 OUNCES OF WEIGHT, THE TIRES STILL VIBRATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532944July 31, 2013AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0