Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10322859March 30, 2010
EQUIPMENT, AIR BAGS:SIDE/WINDOW
PASSENGER SIDE WINDOW IN FRONT MADE A LOUD NOISE AND WENT DOWN WHEN ROLLING DOWN POWER WINDOW. THEN ONE BY ONE EACH OF MY TRUCKS WINDOW DID THE SAME THING. NONE OF THE WINDOWS WILL ROLL BACK UP. WHEN I CALLED THE DEALERSHIP SHE WAS AWARE TOLD ME THIS HAPPENS TO ALL OF THOSE TYPES OF VEHICLES AND WHEN I REPLACE THEM MORE THAN LIKELY IT WILL HAPPEN AGAIN. TO FIX THE REGULATORS IN ALL FOUR WINDOWS WILL BE 350-500 PER WINDOW TO REPAIR. THE REGULATOR FROM WHAT I UNDERSTOOD IS A SMALL PLASTIC PIECE IN THESE SPECIFIC TRUCKS THAT BREAK ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322539March 28, 2010
VISIBILITY
07 JEEP LIBERTY REAR DRIVER'S SIDE POWER WINDOW REGULATOR FAILED. WINDOW HAS FALLEN INTO THE DOOR. PLASTIC COMPONENTS HAVE A HIGH RATE OF FAILURE. RESEARCH ON THE INTERNET REVEALS THAT THIS FAILURE HAPPENS OFTEN ON THIS VEHICLE. LOSS OF THE WINDOW CAN RESULT IN PERSONAL DANGER IN CASE OF ACCIDENT OR INCLEMENT WEATHER. PERSONAL SAFETY IS ALSO COMPROMISED WHEN YOU ARE NOT ABLE TO KEEP THE WINDOWS UP. LOSS OF CONTENTS OF THE VEHICLE IS POSSIBLE IF THIS WERE TO HAPPEN WHILE THE LIBERTY IS LEFT UNATTENDED. MY "FIX" WAS TO WIRE THE WINDOW SHUT. AFTERMARKET PARTS ARE AVAILBLE ON EBAY AND OTHER INTERNET STORES. JEEP'S FIX IS TO REPLACE THE WINDOW AND THE REGULATOR WITH PARTS FROM THE PREVIOUS MODEL LIBERTY'S PARTS BIN(A BETTER MADE DESIGN). JEEP NEEDS TO RECALL THIS AND MAKE THE REPAIR AT THEIR EXPENSE. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321306March 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:MECHANICAL
THE WINDOW REGULATORS ON ALL FOUR WINDOWS KEEP FAILING AND CAUSE THE CABLE TO EXIT OUT OF THE LOCKING MECHANISM. THIS IN TURN GIVES THE DOOR THE APPEARANCE OF BEING CLOSED. THE DOOR CAN SWING OPEN AND CAUSE THE PASSENGER TO FLY OUT. THE FIRST TIME THIS HAPPEN MY CHILD WAS IN THE BACK SEAT WITH THE PROPER RESTRAINTS BUT JUST SEEING THE DOOR OPEN SCARED THE YOU KNOW WHAT OUT OF ME. I TOOK THE VEHICLE TO THE DEALER AND THEY TOLD ME I WAS STILL COVERED SO THEY CHANGED THE REGULATOR ON ALL FOUR WINDOWS AND SAID ALL WAS FINE. A YEAR LATER THE SAME WINDOW DID THE SAME THING SO AGAIN I WENT TO THE DEALER BUT THIS TIME THE STORY WAS DIFFERENT. NOT ONLY WAS MY REGULATOR BAD BUT MY WINDOW ALSO HAD TO BE REPLACED. I WAS GIVEN A TOTAL OF ABOUT $500.00 TO REPAIR THE WINDOW AGAIN AND I ASKED WHY I HAD TO PAY FOR SOMETHING THAT WAS REPAIRED ONE YEAR BEFORE. THEY SAID THIS WAS NOT THE FIRST TIME THIS ISSUE HAD HAPPEN AND UNFORTUNATELY THEIR WAS NO RECALL. I SAID IT WAS NOT RIGHT TO HAVE TO PAY FOR SOMETHING THAT WAS BY ALL STANDARDS SHOULD BE A COMPLETE AND TOTAL RECALL.WHY DO WE WAIT FOR A ACCIDENT OR EVEN WORSE DEATH TO HAPPEN BEFORE SOME THING IS DONE. THE JOB WAS DONE AND I WAS SURPRISED WHEN I WAS ONLY CHARGED $100. I WOULD HAVE PAID ANY PRICE FOR MY FAMILY'S SAFETY. PLEASE DON'T WAIT FOR A TRAGEDY TO HAPPEN BEFORE A RECALL IS IN EFFECT. I NOW HAVE ANOTHER REGULATOR AND WINDOW TO REPAIR AND TWO MORE TO KEEP AN EYE ON. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320224March 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS LOOKING AT OTHER COMPLAINTS AND NOTICED A SIMILAR PROBLEM WITH THE ELECTRIC WINDOWS. WE REPAIRED ONE WINDOW AND ARE SAVING UP TO REPAIR THE NEXT. IT IS ABSURD HOW MUCH THIS COSTS TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320033March 15, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY 4X4 PURCHASED JUNE 2009 WITH 15K MILES (PROGRAM VEHICLE). OCTOBER 2009 THE DRIVERS SIDE POWER WINDOW FAILED WHEN DOWN SELECTED. DEALERSHIP REPLACED REGULATOR UNDER MFGR WARRANTY. MARCH 2010 DAUGHTER AND BOYFRIEND WERE CRUISING AT 65 MPH ON THE INTERSTATE WHEN THE LEFT REAR WINDOW FAILED AND PARTIALLY FELL INTO THE DOOR. THEY MANAGED TO PULL THE WINDOW INTO THE CLOSED POSITION; BUT THEN HAD GREAT DIFFICULTY GETTING THE LEFT REAR DOOR TO LATCH SHUT. EVIDENTLY SOME COMPONENT OF THE WINDOW REGULATOR SYSTEM WAS INTERFERRING WITH THE LATCH MENCAHISM. LUCKILY THEY WERE ABLE TO GET THE DOOR CLOSED TO FINISH THE DRIVE HOME (60+ MILES). DEFINITE SAFETY HAZARDS INCLUDE STARTLED DRIVER WHEN WINDOW FALLS, DOORS THAT CAN BE JAMMED EITHER IN CLOSED OR OPEN POSITION, AND OF COURSE SECURITY. MFGR CHARGES CUSTOMER FOR KNOWN DEFECTIVE DESIGN/ENGINEERING PARTS REPLACEMENT (IE: REDESIGNED REGULATOR & GLESS). MFRG NEEDS TO BE HELD RESPONSIBLE. PROBLEM WARRENTS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318791March 11, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATOR FAILURES IN ALL DOORS OF 2007 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318810March 11, 2010
FUEL SYSTEM, GASOLINE
2007 JEEP LIBERTY GAS BEGAN OVERFLOWING AFTER GAS TANK FILL UP AND PUMP AUTO SHUT OFF. THE GAS FLIES OUT. IT HAPPENS EVERY TIME NOW. IT DOESN'T MATTER HOW FAR THE NOZZLE IS IN OR WHICH GAS STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317231March 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH. THERE WAS A NOISE INSIDE OF THE VEHICLE. THE REAR PASSENGER WINDOW SLID DOWN INSIDE THE DOOR WITHOUT ASSISTANCE. THE DRIVER WAS ABLE TO CONTINUE IN OPERATION. THE WINDOW WAS MANUALLY MOVED IN AN UPWARD POSITION AND SECURED WITH TAPE. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE AUTHORIZED DEALER WILL BE NOTIFIED OF THE MALFUNCTION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315184March 1, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE VEHICLE WAS PARKED. THE REAR PASSENGER WINDOW GLASS SLID INSIDE THE DOOR WITHOUT ASSISTANCE. THE WINDOW WAS MANUALLY MOVED TO AN UPWARD POSITION AND SECURED WITH TAPE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE PART WAS ORDERED FOR THE REPAIR. THE EXTENDED WARRANTY COVERED THE REGULATOR. THE REAR WINDOW WAS NOT INCLUDED IN THE SERVICE WARRANTY. THE FAILURE MILEAGE WAS 58,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314877February 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER A COUPLE OF MONTHS OF USE, THE POWER WINDOWS STOP WORKING AND THE WINDOW EVENTUALLY FALLS INTO THE DOOR FRAME. THIS HAPPENS EVERY 6 TO 8 MONTHS DEPENDING ON HOW MANY TIMES THE WINDOW IS PUT UP OR DOWN. THIS RESULTS IN A 700 DOLLAR REPAIR BILL, AND HAS OCCURRED ON ALL 4 WINDOWS SEVERAL TIMES OVER THE 3 YEAR WINDOW WHERE WE HAVE OWNED THIS VEHICLE. THE WINDOW REGULATORS, MOTORS, AND WINDOW ITSELF HAVE BEEN REPAIRED SEVERAL TIMES, AND THEY CONTINUE TO FAIL TO KEEP THE WINDOW UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313180February 26, 2010
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2007 JEEP LIBERTY SP WAGON REAR DIFFERENTIAL PLUG CAME OUT LOSING ALL THE FLUIDS. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314402February 25, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
HAVE HAD 5 WINDOW REGULATORS TO BREAK ALLOWING WINDOW TO FALL INSIDE DOOR.THE LAST ONE WAS DURING BAD WEATHER NEARLY CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313999February 24, 2010
VISIBILITY
I HAVE HAD TWO OF THE FOUR WINDOW REGULATORS FAIL ON OUR JEEP LIBERTY, WHAT WAS PURCHASED NEW, AT THE END OF 2007. THIS FAILURE CAUSES THE WINDOW TO FALL DOWN, INTO THE DOOR AND HAS BEEN IDENTIFIED AS A DESIGN FLAW, ENOUGH THAT JEEP HAS COMPLETELY RE-DESIGNED THE REGULATOR AND WINDOW. I HAD THE FIRST FAIL AT 36,600 MILES, LAST JUNE (JUST PASSED WARRANTY) AND THE SECOND FAILED IN JANUARY OF THIS YEAR. LOOSING A WINDOW ON THE FREEWAY IS A SEVERE SAFETY ISSUE- AND NOT TO MENTION HOW YOUR FAMILIES EARS FEEL AFTERWARDS. THERE ARE NUMEROUS ISSUES WITH THE DESIGN OF THIS WINDOW REGULATOR, FOUND ON CARCOMPLAINTS.COM, AND HOPE THAT IT CAN AFFORD YOUR OFFICES ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313273February 23, 2010
TIRES, TIRES:SIDEWALL
NO PROBLEMS WERE EXPERIENCED PRIOR TO JAN 31ST, AT WHICH POINT MY REAR DRIVERSIDE TIRE BLEW OUT, THROUGH A TEAR IN THE SIDEWALL. IT APPEARED THROUGH SLASH MARKS, WHICH I FIRST I THOUGHT WAS VANDALISM. AFTER CLOSER INSPECTION OF ALL THE OTHER TIRES, I HAVE FOUND THE SAME MARKS, AND IN THE DRIVERSIDE FRONT TIRE, A GAP THAT IS ABOUT TO BLOW OUT AS WELL. WHEN I REALIZED IT WAS LIKELY A DEFECTIVE SET OF TIRES, I CALLED GOODYEAR. THEY TOLD ME TO TAKE THE CAR INTO A DEALER FOR INSPECTION. THE DEALER CONFIRMED IT WAS A SET OF DEFECTIVE TIRES. THEN THEY TOLD ME BECAUSE I HAD GOOD USE UP TO THAT POINT, THAT I DON'T GET TO HAVE FULL-PRICE REPLACEMENT, BUT ONLY PARTIAL CREDIT. THE TIRES HAVE BEEN PERFECTLY MAINTAINED, AND WOULD LAST ME AT LEAST ANOTHER 3-4 YEARS BECAUSE OF MY LIGHT-DRIVING HABITS, AND I DON'T HAVE THE RESOURCE TO REPLACE ALL MY TIRES, NOR CAN I CONTINUE TO DRIVE THE CAR IN THIS CONDITION, IT IS UNSAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313481February 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DOOR WINDOWS WILL FALL DOWN INTO THE DOOR UNEXPECTEDLY. APPEARS TO BE A FAILURE OF THE WINDOW REGULATOR. A KNOWN ISSUE WITH CHRYSLER. THIS HAS HAPPENED 3 TIMES IN MY VEHICLE. TWICE IN MY LEFT REAR DOOR AND ONCE ON THE DRIVER DOOR. THE DRIVER DOOR WINDOW WAS REALLY SCARY WHEN IT HAPPENED AT NIGHT WHEN IT WAS RAINING. DEALER WILL NOT REPLACE THE WINDOW BECAUSE IT IS NOT UNDER WARRANTY. RESULT IS THAT THE WINDOWS ARE UNUSABLE AND MUST BE SECURED BY TAPE OR SOME OTHER MEANS TO KEEP THEM UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312671February 22, 2010
VISIBILITY
2007 JEEP LIBERTY WINDOW REGULATORS CONTINUALLY FAILING. MY PASSENGER FRONT WINDOW REGULATOR FAILED 6 MONTHS AFTER PURCHASING THE CAR. THE DEALER REPLACED IT UNDER WARRANTY. NOW THE DRIVERS WINDOW WONT ROLL UP NORMALLY. IT GETS CROOKED IN THE TRACK WHEN ATTEMPTING TO ROLL IT UP. I HAVE TO PULL THE WINDOW UP WITH MY HAND WHILE PRESSING THE BUTTON AT THE SAME TIME. THE PASSENGER WINDOW HAS GOTTEN SLOW TO ROLL UP AGAIN. IT CAN TAKE 30 SECONDS TO ROLL UP AND YOU CAN HERE THE STRAIN ON ITS MOTOR. I AM AFRAID THAT THIS LOAD PUT ON THE REG MOTOR WILL EVENTUALLY CAUSE A FIRE SINCE IT IS PUT UNDER SUCH A TREMENDOUS STRAIN TO RAISE THE WINDOW. THE MECHANIC THAT REPLACED THE PASSENGER WINDOW REG. SAID THAT ALL JEEP LIBERTY WINDOW REGULATORS WILL FAIL DUE TO BAD DESIGN. HE REPLACES THEM ALL THE TIME (JOKINGLY HIS PARTNERS CALL HIM THE JEEP WINDOW MAN! ) HE ALSO STATED " YOU ARE LUCKY BECAUSE ALOT OF WINDOW REGS THAT FAIL CAUSE THE WINDOW TO SUDDENLY DROP OFF THE TRACK AND FALL DOWN INTO THE DOOR AND USUALLY SHATTER. A CO-WORKER OF MINE HAD THIS HAPPEN WHILE DRIVING DOWN THE FREEWAY. WINDOW WAS UP AND SUDDENLY DROPPED DOWN AND SHATTERED INSIDE THE DOOR SCARING HIM TO DEATH. THIS WIDE SPREAD COMPLAINT BY MOST JEEP LIBERTY OWNERS HAD GONE IGNORED BY JEEP AND THEY ARE PROFITING LARGELY FROM IT. WITH THE AVERAGE FIX COSTING AROUND $400 PER WINDOW AND MOST OWNERS ARE REPLACING MULTIPLE WINDOWS, REGULATORS, THIS IS ALONG THE SAME LINES AS THE CURRENT TOYOTA RECALLS GOING ON. ALL TRYING TO MAKE CHEAP PARTS AND REAP THE BENEFITS OF INCREASED PARTS SALES. I AM AFRAID TO ROLL DOWN ANY OF MY WINDOWS AND THIS COULD BE DEADLY IF A FIRE WERE TO OCCUR. CHECK ON THE AMOUNT OF COMPLAINTS WITH THIS ISSUE AND YOU WILL FIND ENOUGH COMPLAINTS TO FORCE A RECALL. CUSTOMERS ARE SPENDING TREMENDOUS AMOUNTS OF MONEY TO REPLACE PARTS THAT JEEP JUST DOESN'T WANT TO FIX BECAUSE THE PROFIT IS TO HIGH. PLEASE HELP US!!!!!!! I LOVE JEEPS NOT CORPORATE GREED AND CUSTOMER DEVALUATION. THNKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308431February 10, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON SEPARATE OCCASIONS AND WITHIN 4 MONTHS OF ONE ANOTHER BOTH REAR WINDOW ASSEMBLIES FAILED CAUSING THE WINDOWS TO SLIDE DOWN INTO THE DOOR. THIS IS DURING THE OPERATION OF THE WINDOW. IT APPEARS TO BE A DEFECTIVE PART/DESIGN. JEEP SERVICE DEPT IS NOW REPLACING THE WHOLE ASSEMBLY INCLUDING WINDOW AT COST TO THE CUSTOMER.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306907February 6, 2010
VISIBILITY
TWO PREVIOUS REAR WINDOW FAILURES AND A THIRD THURSDAY FEB. 04 , 2010 . I HAVE NOT CONTACTED THE DEALER FOR THIS LATEST FAILURE , I AM OUT OF WARRANTY AND THIS IS A EXPENSIVE FIX . PARK MY VECHICLE IN FRONT OF MY HOME ALL WINDOWS UP , MY WIFE COMES HOME AND INFORMS ME MY RIGHT REAR WINDOW IS ALL THE DOWN . WINDOW WOULD NOT RIGHT IT SELF WHEN ENGAGED THE ENGINE AND THE WINDOW UP CONTROL . *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303214January 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR THE 3RD TIME, THE WINDOW OF MY 2007 JEEP LIBERTY HAS STOPPED WORKING AND IS DROPPING INTO THE DOOR! IN FACT, AT THIS MOMENT, THE DRIVER SIDE FRONT AND REAR WINDOWS ARE DROPPING INTO THE DOOR AND THE MOTOR WILL NOT WORK. THE FIRST TIME IT HAPPENED TO MY DRIVER SIDE FRONT WINDOW, THE CAR WAS UNDER WARRANTY. NOW IT IS NOT AND I AM MAD!!!!! CHRYSLER JEEP NEEDS TO DO A RECALL ON THIS PROBLEM, FIX ALL WINDOWS ONCE AND FOR ALL SO WE HAVE PEACE OF MIND WHILE WE DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303256January 29, 2010
VISIBILITY
POWER WINDOW FAILED SUDDENLY IN 2007 JEEP LIBERTY. THE WINDOW CANNOT BE CLOSED AND IS A SAFETY ISSUE. AT THIS TIME, THE WINDOW HAS NOT BEEN REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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