Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10535849August 17, 2013
AIR BAGS
I RECEIVED RECALL NOTICE M35/NHTSA 12V-527 IN JANUARY 2013, BUT WHEN I CALLED MY DEALER, THEY SAID PARTS WON'T BE IN UNTIL 2ND Q 2013. SO I CALLED IN APRIL. NO PARTS. I CALLED IN MAY, JUNE, JULY, AND AUGUST AND STILL NO PARTS. THIS IS A SAFETY ISSUE...WHY ARE THERE NO PARTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535689August 16, 2013
EXTERIOR LIGHTING
HEADLIGHTS ARE GOING ON AND OFF RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535487August 15, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535590August 15, 2013
AIR BAGS
TL- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE CONTACTED THE DEALER SHE WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIME FRAME GIVEN FOR PART DELIVERY. SHE HAS NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE CURRENT MILEAGE WAS 102,000.- LL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533579August 4, 2013
AIR BAGS
IN JANUARY 2013, I RECEIVED A RECALL NOTICE REGARDING THE AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE. I CALLED THE DEALER IN BOISE, ID ON JULY 13, 2013, AND THEY SAID THE PARTS WEREN'T AVAILABLE TO REPAIR THE PROBLEM SO THEY TOOK MY NAME & NUMBER AND SAID THEY'D CALL WHEN THE PARTS WERE AVAILABLE. I CALLED AGAIN ON JULY 10, 2013 AND THE PARTS ARE STILL NOT AVAILABLE AND THEY DON'T HAVE ANY IDEA WHEN THEY WILL BE. IF THIS PROBLEM WAS URGENT ENOUGH TO SEND OUT A RECALL NOTICE IN JANUARY, WHY IS IT THAT IN JULY THEY STILL CAN'T FIX THE PROBLEM AND, IN FACT, DON'T HAVE ANY AVAILABLE PARTS TO DO SO? IF THE AIRBAG GOES OFF WHILE I'M DRIVING 50+ MPH, I CAN ONLY GUESS AT WHAT INJURIES WILL BE SUSTAINED BY ANY PASSENGERS IN THE VEHICLE AT THE TIME. WHAT CAN BE DONE ABOUT THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533322August 2, 2013
AIR BAGS, SEAT BELTS
I WAS DRIVING 60 MPH DOWN SH 75 WHEN THE AIR BAG LIGHT CAME ON. A FEW SECONDS LATER THE AIR BAG DEPLOYED. IT HIT ME IN THE CHEST AND STARTLED ME. I HAD BURNS ON MY ARMS AND IT RIPPED A FINGERNAIL BACK. I THOUGHT I BROKE MY THUMB, THE IMPACT WAS SO HARD. THANKFULLY, I WAS ABLE TO KEEP MY JEEP ON THE ROAD. THE DRIVER SIDE AIR BAG IS THE ONLY ONE THAT DEPLOYED AND NOW THE SEAT BELT DOES NOT WORK PROPERLY EITHER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10533200August 2, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH THE AIR BAG LIGHT ILLUMINATED AND SECONDS LATER THE PASSENGER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO HER HOME AND PARKED. THE NEXT MORNING WHEN THE VEHICLE WAS STARTED, THE DRIVERS SIDE AIR BAG DEPLOYED. THE DRIVER SUFFERED A BURN ON HIS THUMB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) EIGHT MONTHS PRIOR TO THE FAILURES BUT THE DEALER HAD REPEATEDLY INFORMED HER THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10533061August 1, 2013
SUSPENSION
WONDERING WHY FLORIDA IS NOT IN THE GROUP SINCE IT IS SURROUNDED BY SALT WATER ON 3 SIDES: THE UPPER AND LOWER BALL JOINTS ARE BAD: 2003 JEEP LIBERTY FRONT CONTROL ARM RECALLS RECALL NUMBER: 09V119000 OWNER NOTIFICATION DATE: APRIL 12, 2010 RECORD CREATION DATE: APRIL 9, 2009 DEFECT DESCRIPTION: CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA. THE FRONT SUSPENSION UPPER CONTROL ARM BALL JOINT MAY EXPERIENCE A LOSS OF LUBRICATION WHICH COULD LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION WHILE DRIVING. DEFECT CONSEQUENCE: FAILURE OF THE BALL JOINT COULD RESULT IN A LOSS OF STEERING CAPABILITY, INCREASING THE RISK OF A CRASH. CORRECTIVE ACTION: DEALERS WILL REPLACE THE FRONT UPPER CONTROL ARM ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 24, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532947July 31, 2013
AIR BAGS
TL* THE CONTACT OWNS 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT SUFFERED INJURIES TO THE LEFT HAND, FACE, AND CHEST. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER WHO FILED A COMPLAINT AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE MANUFACTURER STATED THE OCCUPANT RESTRAINT CONTROL MODULE CAUSED THE AIR BAG TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10532295July 29, 2013
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE HAS A CHANCE OF EXPERIENCING AN ELECTRICAL OVERSTRESS CONDITION. PART HAS NOT BEEN SHIPPED TO MY DEALER AS OF 7/29/2013. M35/NHTSA 12V-527 NOTIFIED CLOSE TO 6 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531508July 23, 2013
AIR BAGS
THE AIRBAG CONTROL MODULE RECALL WAS PUBLICIZED IN NOVEMBER OF 2012 (SAFETY RECALL M35/NHTSA 12V-527). AS OF TODAY, 7/23/2013, THE DEALER STILL HAS NOT RECEIVED THE CORRECTIVE PARTS. AN 8 MONTH DELAY IN CORRECTING A DEFECT THAT HAS THE POTENTIAL TO CAUSE INJURY OR DEATH GOES BEYOND NEGLIGENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526143July 22, 2013
AIR BAGS
THE AIR BAG SENSOR WENT OFF AND THE AIR BAG LIGHT CAME ON. THE LIGHT STAYS ON UNTIL I TURN THE CAR OFF. WHEN I START THE CAR AGAIN, WITHIN 5 MINUTES OR LESS THE ALARM GOES OFF AND THE LIGHT COMES ON. I AM AFRAID IT WILL DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525744July 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE DEALER ADVISED THAT THE REMEDY PART WAS NO LONGER BEING MANUFACTURED. THE CONTACT LEFT SEVERAL MESSAGES WITH THE MANUFACTURER IN REGARD TO THE RECALL BUT THEY FAILED TO RESPOND. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/27/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525442July 17, 2013
AIR BAGS
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE, LAST SEPTEMBER. HOWEVER, AS OF JUNE 25, 2013. THE RECALL HAS NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524610July 12, 2013
AIR BAGS
A RECALL WAS ISSUED FOR DEFECTIVE AIRBAGS THAT COULD CAUSE THE AIRBAGS TO DEPLOY WITHOUT WARNING. THE CASE NUMBER IS 12V527000 THIS WAS ISSUED ALMOST 8 MONTHS AGO AND STILL THE PART TO FIX THE PROBLEM IS NOT AVAILABLE. THIS NEEDS TO BE LOOKED INTO. THIS IS RIDICULOUS. IT SHOULD NOT TAKE THIS LONG FOR AN AUTOMOBILE COMPANY THAT MANUFACTURES PARTS TO PRODUCE THESE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523609July 8, 2013
AIR BAGS
JUNE 26,2013 I HEARD A BEEP FROM DASH THINKING IT WAS LETTING ME KNOW I AM LOW ON WASH FLUID THOUGH I NOTICED MY AIR BAG LIGHT WAS ON .A MINUTE LATER WHILE DRIVING IT WENT OFF, AS OF TODAY IT TURNS ON FOR A MIN THAN BACK OFF. I RECEIVED A RECALL LETTER ABOUT THE AIRBAG ISSUES. I CALLED THE DEALERSHIP AND ASKED ABOUT IT AGAIN, I GOT A RESPONSE THAT THEY ARE WAITING FOR REPLACEMENT PARTS TO COME IN ,THIS BEEN MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522890July 2, 2013
SUSPENSION, STEERING
I WOULD LIKE TO FILE A COMPLAINT ABOUT THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS. I PURCHASED THE VEHICLE IN 2006 AS A SECOND OWNER AND IN THE 7 YEARS I HAVE OWNED MY JEEP I HAVE HAD TO REPLACE MY BALL JOINTS NOW 3 TIMES. THIS IS VERY UNSAFE AND SERIOUSLY SHOULD BE ADDRESSED BY THE MAKERS AS TO WHY EVEN AFTER BEING RECALLED THEY HAVE GONE OUT TWICE. LUCKILY I HAVE BEEN FORTUNATE ENOUGH (OR I SHOULD SAY CHRYSLER HAS BEEN FORTUNATE ENOUGH) TO NOT HAVE HAD AN ACCIDENT OR ANYTHING SERIOUS HAPPEN TO ME OR MY FAMILY DUE TO THIS. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522747July 1, 2013
SEATS, EXTERIOR LIGHTING
3 OF THE 4 DRIVER SIDE SEAT MOUNTING BRACKETS BROKE WHERE THE SEAT MOUNTS TO THE FLOOR. THIS IS DANGEROUS AND I FEAR THAT DRIVER'S SEAT WILL COME COMPLETELY UNATTACHED FROM FLOOR OF VEHICLE IN AN ACCIDENT, SUDDEN STOP OR VERY SOON! MANY OTHERS SEEM TO HAVE THESE EXACT SAME PROBLEMS WITH SEAT MOUNTING BRACKETS. JEEP, CHRYSLER NOR DEALERS WILL HELP WITH THESE PROBLEMS! INTERIOR LIGHTS COME ON BY THEMSELVES UNEXPECTEDLY AND SOMETIMES WILL NOT SHUT OFF WHEN ATTEMPTS ARE MADE TO SWITCH THEM OFF. LIGHT SWITCH CONTROL SEEMS SPORADIC AND DEFECTIVE. I FEAR A SHORT CIRCUIT RESULTING IN ELECTRICAL FIRE FROM DEFECTIVE LIGHT SWITCH CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522756July 1, 2013
AIR BAGS
ON JUNE 27 2013, MY FAMILY AND I WERE GOING TO DINNER APPROXIMATELY 6PM. WE WERE ABOUT 1.5 MILES FROM HOME HEADING WEST ON OK STATE HWY 51 (APPROXIMATELY 5 MILES EAST OF WAGONER, OK) AS I GOT TO APPROXIMATELY 60 MPH THE DASHBOARD AIRBAG WARNING LIGHT FLASHED AND DINGED TWICE THEN THE AIRBAG DEPLOYED. I MAINTAINED CONTROL OF THE VEHICLE AND ONLY SUFFERED AN ABRASION AND BRUISE ON THE UNDERSIDE OF MY RIGHT FOREARM FROM THE BAG DEPLOYMENT. I IMMEDIATELY CAME HOME AND CONTACTED THE CHRYSLER RECALL HOTLINE NUMBER AND HAVE BEEN ASSIGNED A CASE NUMBER AND I WAS NOTIFIED TODAY (7/1/2013) THAT AN INVESTIGATOR WILL BE IN CONTACT WITH ME WITHIN 24 HRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522070June 27, 2013
AIR BAGS
IN NOVEMBER 2012 I RECEIVED A SAFETY RECALL, M35/NHTSA 12V-527. STATES THAT THERE IS A POSSIBILITY OF THE AIRBAGS DEPLOYING. AT THE TIME OF THE NOTIFICATION CHRYSLER STATED THAT THE PARTS REQUIRED TO DO THE REPAIR WERE NOT AVAILABLE AND WHEN THEY WERE THERE WOULD BE A FOLLOW UP RECALL NOTICE. IT HAS BEEN OVER 6 MONTHS AND I HAVE STILL NOT HEARD ANYTHING MORE FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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