Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10548148October 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. ...UPDATED 11-18-13 *BF UPDATED 11/20/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547973October 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT PRIOR TO HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. ONCE THE RECALL SERVICE WAS COMPLETE, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547500October 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT HAD HIS VEHICLE REPAIRED UNDER RECALL NOTICE NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE PROBLEM WITH THE AIR BAG LIGHT PERSISTED. THE DEALER REFUSED TO REPAIR THE VEHICLE A SECOND TIME. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547532October 10, 2013
VISIBILITY/WIPER
I WAS BACKING OUT OF MY DRIVEWAY , IT WAS DARK OUTSIDE AND I COULD NOT SEE THROUGH THE REAR GLASS OF THE VEHICLE DUE TO THE FACT THAT THE TINT IS TOO DARK ON THESE AND MOST SUV'S . I FEEL THAT THEY NEED TO MAKE THE REVERSE LIGHTS MUCH BRIGHTER IF THEY ARE GOING TO TINT THE WINDOWS THAT DARK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10547533October 10, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACTS VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN 12V527000 (AIR BAGS) AND HE WAS ADVISED THAT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546352October 1, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V527000 AND AFTER THE REMEDY REPAIR WAS PERFORMED, THE MALFUNCTION PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. UPDATED 11/20/13*CN THE DEALER CLAIMED THEY FIXED THE AIR BAG ISSUE. HOWEVER, THE LIGHT WAS STILL ON, UPDATED 11/16/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546387October 1, 2013
AIR BAGS
I RECEIVED A RECALL FROM CHRYSLER BUT MY DEALER DO NOT RESPONDS TO MY REQUEST TO CHANGE THE DEFECT PART (OCR) OCCUPANT RESISTANT CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546192September 30, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THERE WAS A LOUD EXPLOSION AS THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARRANT. THE CONTACT SUSTAINED A CONCUSSION AND SEVERE INJURIES TO THE LEFT SHOULDER, JAW, NECK , AND UPPER BACK AS A RESULT OF THE AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT AN ELECTRICAL DEFECT HAD CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000. UPDATED 12/4/13*CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10546303September 30, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 125,000. RETURNED BY USPS ON 11/14/2013. SECOND ATTEMPT ON 11-14-2013 FAILED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545693September 27, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT SHE HAS NOT EXPERIENCED ANY FAILURES IN REGARD TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544762September 24, 2013
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, FUEL SYSTEM, GASOLINE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES AND UNSATISFACTORY CUSTOMER SERVICES AT DEALERSHIP. *SMD THE CONSUMER STATED HE RECEIVED A RECALL IN THE MAIL. HOWEVER, THE DEALER CLAIMED TO HAVE NO KNOWLEDGE OF THE RECALL. THE CONSUMER RECEIVED ANOTHER RECALL A MONTH LATER, REGARDING THE FUEL TANK, WHICH STATED THE REPAIRS WERE SUPPOSED TO BEGIN IN JULY 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544952September 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544868September 22, 2013
AIR BAGS
ON SEPT 18,2013 I TOOK MY 2002 JEEP LIBERTY IN TO GET RECALL M35 WIRE HARNESS INSTALLED SO MY AIRBAG LIGHT WILL FINALLY GO OFF AND NOT STAY ON ALL THE TIME, TOOK MERTENS GARAGE 2 HRS TO INSTALL IT, I DROVE DOWN THE ROAD ONE MILE AND AIRBAG LIGHT CAME BACK ON AGAIN, I TOOK IT BACK TO DEALERSHIP, THEY TOLD ME THE RECALL WAS FOR THE WIRE HARNESS ANY OTHER PROBLEMS WOULDN'T BE COVERED. I WAS NOT VERY HAPPY WITH MY RESULTS AND HOW I WAS TREATED, SINCE I BOUGHT MY JEEP BRAND NEW FROM THIS DEALERSHIP. IAM SCARED TO DRIVE MY JEEP WITH MY KIDS IN THERE IN CASE THE AIRBAG WOULD GO OFF ON ITS OWN! WHAT CAN I DO SINCE IAM STILL HAVING PROBLEMS WITH AIRBAG LIGHT COMING ON?? PLEASE GET BACK TO ME. THANK YOU RENEE HOLLINGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544368September 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544023September 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543778September 16, 2013
AIR BAGS
JEEP HIT ANOTHER CAR HEAD ON AIR BAGS FAILED TO DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10543664September 15, 2013
SEAT BELTS
DRIVERS SIDE SEAT BELT RECEIVER FAILED TO RESET SO IT COULD BE USED AGAIN, HAD TO USE SCREW DRIVER TO FORCE THE RECEIVER TO POP BACK OUT SO I COULD INSERT THE BELT INTO THE RECEIVER, CONTINUES TO HAPPEN, NOW OVER 2 WEEKS AND THE RECEIVER NEVER RESETS, MUST ALWAYS USE SCREWDRIVER BEFORE I CAN LOCK SEATBEALT TO ITS RECEIVER. I AM THE ORIGINAL OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543408September 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD AN EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH 2013. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE AIR BAG. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543214September 12, 2013
FUEL SYSTEM, GASOLINE
RECENTLY I HAD MAJOR REPAIRS TO MY 2002 JEEP LIBERTY. THE CHECK ENGINE LIGHT WAS ON AND IT WAS DIAGNOSED WITH CODE PO442. THROUGH THE PROCESS OF ELIMINATION IT WAS FOUND THAT THE TOP SIDE OF THE FUEL TANK HAD DETERIORATED TO THE POINT WHERE HOLES HAD FORMED, CAUSING AN UNSAFE CONDITION DUE TO FUEL AND FUEL FUME RELEASE. THE TANK WAS REPLACED WITH A REFURBISHED ONE SINCE JEEP NO LONGER MANUFACTURERS THE FUEL TANK. THE REPAIRS WERE MADE AT A CERTIFIED JEEP DEALERSHIP. THE VEHICLE WAS IN THE SHOP FROM AUGUST 1 THRU AUGUST 7. I CONTACTED JEEP TO INFORM THEM OF THE UNSAFE CONDITION WITH THE VEHICLE AND WAS GIVEN A CASE NUMBER. I REQUESTED ASSISTANCE WITH THE COST OF THE REPAIRS. I SENT JEEP ALL REQUESTED INFORMATION WITH THE UNDERSTANDING A CUSTOMER CARE AGENT WOULD CONTACT ME WITH THEIR FINDING. 3 WEEKS PASSED AND I DID NOT RECEIVE A CALL, I CONTACTED JEEP REQUESTING RESOLVE. A SUPERVISOR RETURNED MY CALL AND INFORMED ME THAT THE AGE OF THE VEHICLE WAS THE REASON NO ASSISTANCE WOULD BE OFFERED. MY COMPLAINT WITH JEEP IS THEY DISMISSED THE REQUEST BECAUSE OF THE AGE OF THE VEHICLE. I PURCHASED THE VEHICLE IN 2008 WITH 29000 MILES. CURRENTLY THE VEHICLE HAS 69000 MILES. I FIND IT UNACCEPTABLE THAT JEEP PLACES A TIME LIMITATION ON THE SAFETY OF THEIR VEHICLES THAT ARE MAINTAINED TO THE STANDARD SET FORTH IN THE OWNERS MANUAL. JEEP DOES NOT BACK THEIR VEHICLES. I WILL NEVER BUY ANOTHER JEEP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543228September 12, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS). THE CONTACT ATTEMPTED TO CONTACT THE DEALER TO OBTAIN THE REMEDY BUT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP HAS ILLUMINATED AND HER HORN IS INOPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty