Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#11291129December 24, 2019
SUSPENSION
VEHICLE WAS DRIVING NORMALLY AND WAS IN MOTION GOING STRAIGHT LEAVING A PARKING LOT AND THE FRONT SUSPENSION LOWER CONTROL ARM JUST BROKE WITHOUT WARNING DUE TO CORROSION. THE RIGHT SIDE OF THE CONTROL ARM LANDED ONTO THE WHEEL MAKING IT SO THE RIGHT FRONT WHEEL COULD NO LONGER TURN. I'M GLAD IT HAPPENED TO ME IN A PARKING LOT AND NOT ON THE HIGHWAY OR I COULD HAVE BEEN SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267016October 8, 2019
SUSPENSION
ON OCT 4, 2019, AS I WAS DRIVING STRAIGHT AT APPROXIMATELY 10 MPH ON A DRY, SMOOTH ROAD, MY DRIVER'S SIDE LOWER FRONT BALL JOINT FAILED. THE FRONT OF MY CAR DROPPED AS A RESULT, AND I WAS UNABLE TO CONTROL THE VEHICLE. I DID NOT STRIKE ANY OTHER VEHICLE OR BARRIER OF ANY KIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258448September 26, 2019
UNKNOWN OR OTHER
THE TWO FRONT WINDOWS DO NOT GO UP RIGHT IN THE JEEP AND GET STUCK AND GO UP SIDEWAYS. THE PASSENGER FRONT WINDOWS CAN NOT BE PUT DOWN FAR OR A CORD WILL COME UP FROM UNDER THE WINDOW. SEEMS TO BE A KNOWN PROBLEM IN THIS MAKE OF JEEPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256703September 19, 2019
FUEL/PROPULSION SYSTEM
FUEL OVERFLOWS & DOESN'T SHUT OFF WHEN FULL! EVERY TIME WE PUT FUEL INTO THE CAR, IT WILL NOT ALLOW THE PUMP TO SHUT OFF WHEN THE TANK BECOMES FULL-NO MATTER HOW SLOW ONE FILLS THE TANK, IT CREATES A FUEL BURP AND POURS GASOLINE OUT & DOWN THE VEHICLE. ALL OF US, INCLUDING OUR YOUNG DRIVER, NEED TO BE EXTREMELY CAUTIOUS WHEN AT A GAS STATION. VERY VERY UNSAFE COULD BE VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244813August 18, 2019
AIR BAGS
CLOCKSPRING NEEDS REPLACEMENT, WARNING LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242763August 9, 2019
SUSPENSION
TAKATA RECALL. I WAS DRIVING AND THE RIGHT BALL JOINT BROKE AND IT FELL AND POPPED MY TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242340August 7, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SIDE BALL JOINT FRACTURED. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE FRONT TWO TIRES SLID WHILE ATTEMPTING TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT NEW CONTROL ARMS, AND THE BALL JOINTS ON BOTH SIDES NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE DRIVER'S SIDE WHEEL WAS ALSO REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 146,588. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242051August 6, 2019
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHEN REVERSING THE VEHICLE, THE BRAKES WERE APPLIED AND THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE LOWER BALL JOINTS ON THE PASSENGER SIDE FOR THE STEERING FRACTURED. THE VEHICLE WAS STILL IN THE PARKING LOT OF THE CONTACT'S BUSINESS. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THERE WAS NO RECALL FOR THE STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,682.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234468July 24, 2019
FUEL/PROPULSION SYSTEM
EVERY TIME I PUT FUEL INTO MY CAR THE FUEL CHECK VALVE DOES NOT SHUT OFF CREATING A FUEL BURP AND POURING GASOLINE DOWN THE FENDERS OF MY CAR. MULTIPLE TIMES I HAVE BEEN SPLASHED WITH GASOLINE MYSELF VERY UNSAFE I HAVE READ ON MULTIPLE FORUMS THAT MANY PEOPLE OF THE SAME CAR HAVE THE SAME EXACT PROBLEM POTENTIALLY VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229309July 3, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). SHOTTENKIRK CHRYSLER DODGE JEEP RAM OF CANTON (LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114, (470) 863-2403) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228747July 1, 2019
UNKNOWN OR OTHER
THE WINDOW REGULATOR HAS BROKEN ON 3/4 OF THE WINDOWS IN THE VEHICLE. ONE WAS REPLACED AT THE DEALERSHIP AT THE COST OF OVER $500 AND NOW THE 2 REAR WINDOWS HAVE BEEN AFFECTED. THERE ARE NUMEROUS FORUMS ONLINE STATING THAT THIS IS A PERSISTENT PROBLEM WITH THIS PARTICULAR MAKE AND MODEL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228759July 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THEY LOST CONTROL OF THE VEHICLE AND WAS UNCERTAIN IF THE POWER TRAIN CONTROL MODULE CAUSED A MOMENTARY LOCK UP OF THE DRIVE WHEELS. THE VEHICLE FLIPPED MORE THAN 5 TIMES THROWING THE CONTACT FROM THE VEHICLE. THE CONTACT WAS TRANSPORTED BY AMBULANCE AND WAS UNCERTAIN OF THE EVENTS THAT TOOK PLACE DUE TO BEING UNCONSCIOUS DURING THE FAILURE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED FURTHER MEDICAL TREATMENT DUE TO HEAD AND BODILY INJURIES SUSTAINED FROM THE CRASH. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD BUT HAD NOT INSPECTED THE CAUSE OF THE CRASH. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11221329June 19, 2019
SUSPENSION
THE LOWER BALL JOINT ON THE PASSENGER SIDE STEERING KNUCKLE SEPARATED. THE BALL JOINT REMAINED IN THE LOWER CONTROL AND GOUGED THE RIM. THE VEHICLE STEERING IS TOTALLY INOP AS IT IS RESTING ON THE TIRE. THE VEHICLE WAS IN MOTION ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220767June 17, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
AS YOU'RE ALL AWARE ABOUT THE CONSTANT AND PREDICTABLE WINDOW REGULATOR FAILURE ON PRETTY MUCH ALL JEEP LIBERTY'S CONTINUES TO THIS DAY. I REALIZE THE WARRANTY HAS BEEN EXTENDED AN ADDITIONAL SEVEN YEARS BUT THE REPLACEMENT PART HASN'T BEEN UPGRADED. MY JEEP HAS APPROXIMATELY 30,000 MILES ON IT AND THEY HAVE BEEN REPLACED OVER FIFTEEN TIMES. GRANTED THE WARRANTY PAID FOR ABOUT HALF OF THEM BUT I'M DISABLED AND LIVING ON SOCIAL SECURITY AND CAN'T AFFORD THIS DEFECT MUCH LONGER. I THOUGHT ABOUT SELLING IT BECAUSE IT'S OTHERWISE FLAWLESS HOWEVER, WORDS HAS GOTTEN AROUND AND THE RESALE I'M TOLD IS ABOUT 1,500 DOLLARS. AT THE MOMENT TWO OF MY WINDOWS ARE TAPED CLOSED. IF I HAD TO PAY FOR ALL THE REGULATORS THAT FAILED IT WOULD'VE COST APPROXIMATELY 9,000 DOLLARS. SINCE THE 7 YEAR EXTENSION HAS NOW EXPIRED I USUALLY HAVE TO REPLACE ONE ABOUT EVERY 3-4 MONTHS. AND, I ONLY PUT LESS THAN 1000 MILES A YEAR ON MINE. I MOST LIKELY WOULD HAVE TRADED IT IN FOR A NEW ONE BUT BECAUSE JEEP DECIDED THE MONEY THEY MADE WAS MORE IMPORTANT THAN CUSTOMER LOYALTY COUNT ME OUT AND THE MANY PEOPLE WHO ARE AWARE OF MY SITUATION FEEL THE SAME. I'M SURE YOU HEARD ABOUT THIS SEVERAL MILLION TIMES BY NOW MY COMPLAINT WILL BE TRANSFERRED TO YOUR SPAM MAIL FOLDER. DO AS YOU PLEASE AND ME AND EVERYONE WHO'S AWARE OF THIS WILL DO THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220787June 17, 2019
UNKNOWN OR OTHER
I RECENTLY WROTE ABOUT MY WINDOW REGULATOR COMPLAINTS BUT OMITTED THE PROBABLY MOST IMPORTANT ISSUE. I KNOW OF SEVERAL INCIDENTS INVOLVING SHATTERED GLASS MAKING ITS WAY INTO THE CABIN OF THE VEHICLE. FORTUNATELY THIS HASN'T HAPPENED TO ME (YET) BECAUSE I WAS TRAVELING AT SLOWER SPEEDS. EVEN SO, COMING OUT TO YOUR VEHICLE WHILE ON VACATION AND FINDING THE WINDOW REGULATOR FAILED WHILE PARKED CERTAINLY RUINS YOUR DAY. ESPECIALLY IF IT'S EXTREMELY COLD OR HOT OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206881May 10, 2019
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE ROAD WHEN THERE WAS A BAD POP SOUND LOUD SOUND I DIDN'T KNOW IF I HAD BEEN HIT BY SOMEBODY THROWING SOMETHING OR IF I'D ACTUALLY BEEN SHOT AT AND THEN THE WINDOW SLAMS DOWN IT JUST LITERALLY DISAPPEARS I WASN'T FOR SURE IF IT WAS SHATTERED WITH GLASS FLYING EVERYWHERE SO I HAD TO PULL INTO THE TURNING LANE . IT ALL HAPPENED SO FAST VERY FAST THIS IS MY 16 YEAR OLD DAUGHTER'S CAR HAD SHE BEEN DRIVING I FEEL LIKE WE WOULD HAVE BEEN TALKIN ABOUT DIFFERENT CIRCUMSTANCES BECAUSE I BARELY KEPT CONTROL OF THE CAR TO PULL IT TO THE CENTER LANE. NOT TO MENTION BOTH OF THE BACK WINDOWS WILL NOT ROLL UP OR DOWN THERE NOW TAPED WE HAVE OWNED THIS CAR MAY BE 3 MONTHS AT MOST. I JUST WENT TO THE REVIEWS AND YOU CAN LITERALLY READ FOR HOURS ON THE WINDOWS IN THE 2007 AND A FEW OTHER YEAR MODELS IN THE JEEP LIBERTYS IN A COUPLE OTHER MODELS WHERE THEIR WINDOWS LITERALLY DO THIS A LOT I CALLED JEEP TO SEE HOW MUCH IT WOULD COST TO FIX THEIR WANTING OUTRAGEOUS SOME OF MONEY KNOWING THERE'S AN ISSUE. I WAS SO UPSET I CALL JEEP CUSTOMER SERVICE TODAY THIS HAPPENED BECAUSE I COULD ONLY IMAGINE MY DAUGHTER BEING BEHIND THE WHEEL OF THAT STUPID JEEP AND I WAS VERY EMOTIONAL LIKE I SAID I BARELY MYSELF CONTROLLED THE JEEP WELL ENOUGH TO GET IT OFF THE ROAD THIS SHOULDN'T BE HAPPENING I ASKED HIM DOES IT TAKE SOMEONE TO DIE TO GET THINGS RECALLED BECAUSE LIKE I SAID YOU CAN LITERALLY READ ONLINE REVIEWS ABOUT THE LIBERTY 2007 FOR HOURS ABOUT THIS ISSUE AND THESE DON'T HAPPEN JUST WANT SOME PEOPLE THAT ACTUALLY REPLACE THEIR WINDOWS MOTORS AND ALL THIS OTHER RIGMOR OR NUMEROUS TIMES I GUESS I SHOULD HAVE READ THE REVIEWS ONLINE BEFORE I GOT IT FOR MY DAUGHTER BECAUSE I DEFINITELY WOULDN'T HAVE GOT IT. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194692April 8, 2019
STRUCTURE:BODY
LOST CONTROL OF BACK END OF VEHICLE , WHILE DRIVING HOME ON A CITY STREET. BROUGHT IT TO A MECHANIC, HE PUT IT ON LIFT AND THERE WAS EXTENSIVE CORROSION ON THE METAL ARMS HOLDING THE FRAME UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193651April 3, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A POPPING NOISE EMERGING FROM THE LOWER PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT ON THE PASSENGER SIDE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186596March 13, 2019
SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE BODY OF THE VEHICLE MADE ABNORMAL WHINING NOISES WHEN DRIVING OVER BUMPS IN THE ROAD. THE CONTACT NOTICED THAT THE LOWER FRAME AND CONTROL ARM WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND SHOULD BE TAKEN TO A DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 97,000. *BF. CONSUMER WAS TOLD BY THE REPAIR SHOP THE FRONT CROSS MEMBER SUB-FRAME WAS BROKEN. CAR MILES WERE UNDER 10,000 AND THE WAS OVER 10 YEARS OLDS. CONSUMER CALLED THE JEEP CORPORATE OFFUCE ON 3/13/19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186276March 12, 2019
ELECTRICAL SYSTEM
THIS IS THE 3RD WINDOW LIFT PLATE ON OUR JEEP THAT WE HAVE HAD TO GET REPAIRED . THEY WANT TO CHARGE ME $550.00 TO REPLACE THIS ONE ALSO . THIS PROBLEM MAKES US NOT WANT TO OPEN ANY OF OUR WINDOWS, WHICH IS A MANUFACTURING DEFECT WHICH SHOULD BE UNDER A RECALL. THE TRACK IS PLASTIC AND IT BREAKS A LOT . I'VE HEARD MANY COMPLAINTS FROM UNSATISFIED JEEP OWNERS WITH THE SAME PROBLEM. WE WERE PARKED AND MY WIFE TRIED TO OPEN THE WINDOW AND IT SNAPPED AND THE POWER WINDOW WOULDN'T ROLL BACK BACK UP AND WE WERE STUCK WITH THE WINDOW HALF WAY UP AND IT WAS 5 DEGREES OUTSIDE...NOT FUN !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty