Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#11291625December 27, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE MADE A POPPING NOISE WHENEVER IT WAS TURNED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS FAILED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287982December 9, 2019
SUSPENSION
WHEN DRIVING THIS VEHICLE IT SWAYS ALL OVER THE ROAD AND SEEMS VERY UNSTABLE AND DANGEROUS. FIRST THOUGHT WAS STABILIZER BAR LINKS BUT THOSE SEEM FINE AND WE CANNOT FIND A CAUSE FOR THIS ISSUE BUT I'M SCARED TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286912December 4, 2019
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 30 MPH IN RAIN, SLEET, AND SNOW, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 70 MPH. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE VEHICLE SLID ACROSS THE INTERSTATE AND CRASHED INTO THE DIVIDER IN THE MIDDLE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT SUSTAINED INJURIES TO THE MOUTH AREA, BACK, AND LEGS. THE PASSENGER OF THE VEHICLE RECEIVED SHOULDER INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11282074November 24, 2019
AIR BAGS
THE AIRBAG LIGHT IS ILLUMINATED BUT WE HAVE NEVER HAD AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281571November 21, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH OVER A POTHOLE, HE LOST CONTROL AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES AND CUTS TO THE LIP AND NOSE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC WAS CONTACTED AND CAME TO THE RESIDENCE TO INSPECT THE VEHICLE. THE MECHANIC DEEMED THE VEHICLE A TOTAL LOSS. AFFORDABLE AUTO CREDIT INC (4568 GRAVOIS AVE, ST. LOUIS, MO 63116, (314) 353-6000) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB*DT*DT*TP
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11258185September 25, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. JIMMY BRITT CHRYSLER DODGE JEEP RAM (2054 US-441, DUBLIN, GA 31021, (478) 200-3780) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255072September 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHEN THE CONTACT PARKED THE VEHICLE IN FRONT OF HIS DRIVEWAY, THE STEERING WHEEL AIR BAG EXPLODED WITH A LOUD NOISE AND FILLED THE VEHICLE WITH SMOKE. THE FAILURE OCCURRED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT'S HUSBAND SUSTAINED SOME BURNS ON HIS LEFT ARM AND LEFT HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (504-363-1999, LOCATED AT 1660 WESTBANK EXPY, HARVEY, LA 70058) WHERE A NHTSA INSPECTOR CAME TO THE FACILITY TO INSPECT THE VEHICLE. THE CONTACT WAS ASKED IF THE VEHICLE WAS INVOLVED IN A COLLISION AND THE CONTACT REPLIED WITH 'NO'. THE CONTACT WAS NOT PROVIDED A REPORT OF THE INSPECTION. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE AFTER THE INSPECTION. THE CONTACT DID NOT KNOW WHETHER THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11252205August 29, 2019
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO CAR-MART OF CAPE GIRARDEAU (1455 N KINGSHIGHWAY, CAPE GIRARDEAU, MO 63701, (573) 332-0747) WHERE THE CONTACT WAS INFORMED THAT THE FRAME WAS BENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245663August 22, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS DRIVEN TO EFIRD CHRYSLER JEEP DODGE (1227 W LUCAS ST, FLORENCE, SC 29501) WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE CONTROL ARM, WHICH WAS PREVIOUSLY REPAIRED BY THE FORMER OWNER WITH AN AFTERMARKET PART, FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 247,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241764August 5, 2019
STEERING, AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BEGAN MANEUVERING ON ITS OWN AND THE VEHICLE ULTIMATELY CRASHED INTO A MEDIAN. THE VEHICLE'S AIRBAGS FAILED TO DEPLOY UPON IMPACT. THE CONTACT SUFFERED SEVERE INJURIES INCLUDING A CONCUSSION AND BRUISING TO HIS RIB CAGE. THE CONTACT RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS TAKEN TO A HOSPITAL. A POLICE WAS FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT TOW YARD. THE DEALER WAS NEVER NOTIFIED OF THE FAILURE, HOWEVER, THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO A RECALL UNDER NHTSA CAMPAIGN NUMBER 03V460000 (SUSPENSION). THE FAILURE MILEAGE WAS 170,000. VIN-(XXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11218711June 8, 2019
AIR BAGS
AIRBAG INDICATOR LIGHT CAME ON FOR NO REASON. IT CAME ON AS SOON AS THE CAR STARTED AFTER BEING PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210697May 29, 2019
SUSPENSION, ENGINE
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE LOWER BALL JOINT DETACHED FROM THE VEHICLE. THE TIE ROD FRACTURED AND THE VEHICLE DROPPED TO THE GROUND. IN ADDITION, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TOWED TO CHRYSLER DODGE WALTON BEACH (541 MARY ESTHER CUT OFF NW, FORT WALTON BEACH, FL 32548, (850) 244-7611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210422May 28, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 4 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE CONTACT INDICATED THAT NO COLLISION OCCURRED TO CAUSE THE AIR BAG DEPLOYMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ZELLAR JEEP (3021 N. SUMMIT ST, ARKANSAS CITY, KANSAS) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195190April 24, 2019
AIR BAGS, SUSPENSION, SEAT BELTS, FUEL SYSTEM, GASOLINE
2003 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL, FUEL TANK, FRONT SUSPENSION UPPER CONTROL ARM BALL JOINTS AND LOWER BALL JOINTS SAFETY RECALL. *LD THE CONSUMER WAS UNAWARE OF ALL THE RECALLS BEFORE BEING SOLD THE VEHICLE. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182889February 27, 2019
AIR BAGS
RECALL R06: THE AIR BAG ON MY 2003 JEEP DEPLOYED ON MY DAUGHTER WHILE DRIVING ON THE HIGHWAY. THE AIR BAG HIT HER IN THE CHEST AND FACE. I CALLED THE JEEP CUSTOMER LINE TO LET THEM KNOW WHAT HAPPENED AND THEY SAID THERE WAS A RECALL FOR THE AIRBAG. I INFORMED THEM THAT I NEVER RECEIVED A RECALL FOR THE AIRBAG. THEY TOLD ME THE RECALL WAS FROM 1/2015. IN 2015 I TOOK MY JEEP TO THE DEALERSHIP 2 DIFFERENT TIMES FOR RECALLS I HAD RECEIVED. JULY 2015 AND SEPTEMBER 2015. SO EVEN IF I DIDN'T GET A RECALL NOTICE THE DEALERSHIP STILL SHOULD HAVE SEEN THE AIRBAG RECALL WASN'T DONE. I HAVE BEEN GOING THREW HELL TRYING TO GET THE FCA GROUP TO FIX THE AIRBAG AND DO THE RECALL. THIS IS THE RESPONSE THEY EMAILED MY AFTER I TOLD THEM WHAT HAD HAPPENED (THIS WILL FURTHER ACKNOWLEDGE CONTACT TO FIAT CHRYSLER AUTOMOBILES (FCA), REGARDING YOUR 2003 JEEP LIBERTY. NATURALLY, WE WERE SORRY TO LEARN OF THE INCIDENT DESCRIBED TO US DURING THE INITIAL CONTACT. HOWEVER, WE HAVE HAD THE OPPORTUNITY TO REVIEW YOUR CASE AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY.) THIS WAS UNACCEPTABLE MY DAUGHTER COULD HAVE CRASHED THE JEEP AND DIED!! WHY WOULD I LIE ABOUT NOT GET A RECALL NOTICE THAT INVOLVES AN AIRBAG IN 2015 BUT I HAD 3 OTHER RECALLS DONE IN 2015 AFTER THE AIRBAG RECALL BUT NO ONE NOTICED IT WASN'T DONE!!!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11175905February 9, 2019
AIR BAGS
TAKATA INDLATORS: THE AIR BAG LIGHT COMES ON AFTER STARTING VEHICLE AND NOW IT WILL NOT GO OFF IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174399February 5, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
A RECALL WAS MADE FOR JEEP LIBERTY FOR THE CONTROL ARMS UPPER AND LOWER AND THE BALL JOINTS. I WAS TOLD MY VIN DID NOT HAVE THE RECALL. HOWEVER, OTHERS HAD THE RECALL AND JEEP PAID FOR THE REPAIRS. AFTER THE REPAIRS THE WHEEL HUB WENT BAD, AND A RECALL WAS MADE FOR THAT BUT NOT MY BASIC MODEL. AFTER REPLACING THE WHEEL HUB THE DRIVESHAFT WAS DAMAGED BY ALL THE ISSUES. A RECALL FOR THE SAME VEHICLE WAS MADE FOR A DRIVESHAFT AND AGAIN THE BASS MODEL WAS NOT INCLUDED IN THE RECALL. THIS TIME JEEP SAID THEY WOULD FIX THE DRIVESHAFT AND WHEN IT CAME TIME THEY DENIED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173354January 31, 2019
AIR BAGS, SUSPENSION
TL* THE CONTACT OWNED A 2003 JEEP LIBERTY. WHILE DRIVING ON A BACK ROAD, THE VEHICLE FLIPPED AND CRASHED AFTER THE CONTACT OVER CORRECTED THE STEERING. THE VEHICLE FLIPPED THREE TIMES. THE CONTACT WAS EJECTED FROM THE VEHICLE AND BECAME TRAPPED UNDERNEATH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS SERIOUSLY INJURED AND HAD TO BE TRANSPORTED TO THE HOSPITAL WITH INJURIES TO THE NECK, BACK, EYES, FACE, AND SKULL. THE CONTACT WAS HOSPITALIZED FOR TWO MONTHS AND IN A COMA FOR THREE WEEKS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT CONTACTED. THE CONTACT STATED THAT THE CRASH OCCURRED DUE TO AN UNKNOWN RECALL PERTAINING TO THE AXLE BEING MANUFACTURED TOO SHORT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11173151January 30, 2019
SUSPENSION, WHEELS
I WAS BACKING OUT OF A PARKING SPACE IN THE QUICK CHEK PARKING LOT AFTER I CAME OUT OF THE STORE TO GO TO WORK AND I HEARD A BIG BANG THUMP. I IMMEDIATELY PUT THE VEHICLE IN PARK AND LOOKED AROUND THINKING MAYBE SOMEONE WAS BEHIND MEBUT THERE WAS NOT. I HAD A FEW GUYS PUSH THE VEHICLE SLOWLY TO ANOTHER PARKING SPACE ABOUT 200 FT AWAY TO STOP THE VEHICLE AND PUT INTO PARK AGAIN. I IMMEDIALTELY CALLED ROADSIDE ASSISTANCE TO COME TO HELP ME AFTER I LOOKED UNDERNEATH THE FRONT RIGHT TIRE TO SEE THAT THE WHEEL WAS NOT ATTACHED TO THE FRONT SUSPENSION UNDER THE VEHICLE. A FLATBED CAME AND TOLD ME THAT I NEEDED A WRECKER TO LIFT AND ALSO DOLLIES TO GET THIS VEHICLE TO THE CLOSEST AUTOMOTIVE FACILITY NEARBY. ONCE THERE THE NEXT DAY THEY INSPECTED IT AND TOLD THAT I NEEDED A LOWER AND UPPER BALL JOINTS AND ALSO CONTROL ARM FOR THIS VEHICLE. I CALLED FCA CHRYSLER JEEP DODGE ABOUT THIS MATTER AND WAS TOLD THAT IF I WAS TO TOW IT TO ONE OF THERE FACILITIES THAT IF THE RECALL ON IT THAT WAS DONE IN 2007 WAS THE SAME PROBLEM THAT THEY WOULD ADDRESS THIS MATTER AND FIX IT FREE OF CHARGE AND IT WOULD BE COVERED FOR THE RECALL FOR THE MOST PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166361January 10, 2019
AIR BAGS, SUSPENSION
THE "AIR BAG" WARNING LIGHT WILL RANDOMLY STAY ON AFTER A KEY ON AND START. IT DOES NOT TURN OFF FOR THAT DURATION OF THE VEHICLE BEING TURNED ON. THE SUSPENSION BALL JOINTS IN FRONT ARE FAILING AGAIN SINCE THE RECALL WAS PERFORMED ONLY 20K MILES AGO. WITH ONLY STREET DRIVING INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty