Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10336053June 13, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY COMPLAINT RELATES TO MY 2007 JEEP LIBERTY. I AM HAVING PROBLEMS WITH THE POWER WINDOWS. THIS HAS HAPPENED ON 3 DIFFERENT WINDOWS SINCE I BOUGHT THE CAR NEW ALMOST 3 NEWS AGO. THE POWER WINDOWS FAIL TO WORK AND THE WINDOW DROPS DOWN INTO THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334411June 3, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR THE FOURTH TIME THE POWER WINDOW REGULATORS ON MY 2007 JEEP LIBERTY HAVE BROKEN ONE BY ONE, THE VEHICLE'S WARRANTY HAS EXPIRED AND JEEP WILL NOT TAKE RESPONSIBILITY FOR THIS DEFECT. DURING WARRANTY PERIOD ALL REGULATORS WERE REPLACED ONE BY ONE AND NOW MY PASSENGER FRONT WINDOW IS BROKEN AGAIN AND I CAN HEAR THE OTHER WINDOWS THAT ARE ABOUT READY TO GIVE IN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334509June 3, 2010
VISIBILITY
3RD INCIDENT IN 6MO, WINDOW FALLS OFF TRACK INTO DOOR AND HAS TO BE REPLACED, COST OVER $500 TO FIX, NOT COVERED BY JEEP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333871May 30, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC WINDOWS DON'T WORK. ONE DAY IT WORKED THEY NEXT DAY IT DIDN'T. THERE WAS NO EVENT TO CAUSE THIS. I HAVE 2 WINDOWS THAT DO NOT WORK, PASSENGER SIDE FRONT WINDOW AND DRIVER SIDE REAR WINDOW. AFTER CHECKING ON LINE I DISCOVERED THAT THIS WAS A PROBLEM THAT IS OCCURRING WITH A LOT OF PEOPLE AND THAT CHRYSLER JEEP IS AWARE OF THE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332503May 27, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY TWO-WHEELED DRIVE. LEFT REAR ELECTRIC WINDOW HAD TO BE REPLACED WHEN WINDOW REGULATOR FAILED ON MAY 20, 2010, WITH ONLY 29,794 MILES ON THE CAR. WINDOW WENT DOWN INTO LEFT REAR DOOR, BEHIND DRIVER, AND BECAME TOTALLY INOPERABLE. DEALER-SHAVER AUTOMOTIVE GROUP IN THOUSAND OAKS, CA, CHANGED REGULATOR AND GLASS AND CHARGED US AN EXORBITANT $482.60. DID NOT EVEN HONOR DISCOUNT COUPON FOR $50 OFF OF SERVICE. POINT IS, THAT THIS SEEMS TO BE A KNOWN DEFECT BASED ON THE AMOUNT OF COMPLAINTS, AND CHRYSLER SHOULD PAY FOR IT. IN ADDITION THE REPLACEMENT REGULATORS SHOULD BE DIFFERENT OR BE REDESIGNED TO BE MORE ROBUST, BECAUSE IT MAKES NO SENSE TO REPLACE WITH THE SAME REGULATORS THAT MIGHT EVENTUALLY FAIL AGAIN, AS SEEMS TO BE THE CASE WITH OTHER COMPLAINANTS WHO HAVE EXPERIENCED MULTIPLE FAILURES WITH THE SAME OR DIFFERENT WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331499May 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE NOW HAD 3 OF MY WINDOWS FALL DOWN INTO THE DOORS RESULTING IN EXTREMELY COSTLY REPAIRS IN MY 2007 JEEP LIBERTY. UPON READING MANY OTHER COMPLAINTS I SEE CHRYSLER IS QUITE AWARE OF THIS PROBLEM. IT IS VERY SCARY WHEN DRIVING DOWN THE ROAD AND IT HAPPENS. I AM VERY THANKFUL THIS DID NOT CAUSE A SEVERE MISHAP, BUT THE POTENTIAL IS THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331590May 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE BOUGHT OUR 2007 JEEP LIBERTY LIMITED IN NOVEMBER 2007, IN THE FIRST 6 MONTHS WE TOOK IT TO THE DEALER TO HAVE THE WINDOWS FIXED 3 TIMES AS THEY KEPT FALLING OFF THE TRACKS. FIRST IT WAS THE PASSENGER FRONT WINDOW, SECOND WAS THE DRIVERS WINDOW, AND THE THIRD TIME WAS BOTH REAR WINDOWS. ON ALL 3 OCCASIONS WE TOOK THE VEHICLE IN FOR SERVICING OF THE WINDOWS, THE WINDOW MOTORS WERE REPLACED AND THE TRACKS WERE EITHER CLEANED OR REPLACED. I NOTIFIED JEEP OF THE TROUBLES I WAS HAVING WITH THE WINDOWS REGARDLESS OF THE REPAIRS ALREADY DONE AND WAS ADVISED THAT THERE WAS NO RECALL ON SUCH ISSUES AS IT DID NOT IMPOSE A SAFETY THREAT. ON ONE SUCH INCIDENT WHEN ONE OF THE REAR PASSENGER WINDOWS FELL OFF IT'S TRACK, MY 3 MONTH OLD SON WAS SITTING IN HIS CAR SEAT NEXT TO THE WINDOW, NORMALLY THIS MAY NOT HAVE IMPOSED ANY SAFETY THREAT TO HIM EXCEPT THAT WE HAPPENED TO BE TRAVELING AT A TIME WHEN THERE WAS A HUGE EXTREMELY WINDY MONSOON STORM IN PROCESS...I BEG TO DIFFER THAT THIS DID NOT IMPOSE A POSSIBLY EXTREMELY DANGEROUS SAFETY SITUATION FOR MY 3 MONTH OLD BABY AS HE WAS PELTED BY HEAVY RAIN AND WIND UNTIL I COULD REACH A DESTINATION TO GET HIM TO SAFETY. JEEP NEEDS TO TAKE OWNERSHIP AND ACCOUNTABILITY FOR THEIR POOR WORKMANSHIP AND DESIGN OF THE WINDOW STRUCTURES IN JEEP LIBERTY AND ANY OTHER JEEP VEHICLES THAT HAVE THIS SAME ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330434May 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2007 JEEP LIBERTY WINDOW JUST FALLS INTO THE DOOR FRAME. HAVE HAD 2 REGULATORS FIXED UNDER WARRANTY NOW A THIRD ONE JUST BROKE. VEHICLE ONLY HAS 31,000 MILES ON IT. THE DEALER ADVISED IT WOULD COST $520.00 TO REPAIR IT. APPARENTLY, THIS HAS BEEN AN ONGOING PROBLEM AND IT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328727May 4, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WINDOW REGULATOR KEEPS BREAKING ALLOWING MY WINDOWS TO FALL INTO THE DOOR FRAME. I WILL BE DRIVING DOWN THE ROAD AND HEAR A LOAD NOISE AND LOOK AND SEE THAT ONE OF MY WINDOWS HAS FALLEN AGAIN. MY YOUNG SON LIKES TO STICK HIS HAND OUT THE WINDOW WHEN IT FALLS AND IT WORRIES ME THAT HIS HAND COULD HIT SOMETHING OUTSIDE THE VEHICLE. THIS HAS HAPPENED TO MY CAR 3 TIMES AND THE DEALER TOLD ME THAT IT WASN'T A SAFETY ISSUE. I THINK WHEN I AM HAVING TO LOOK AROUND AND SEE WHERE NOISES ARE COMING FROM AND HAVING TO MONITOR MY SON NON STOP SO HE DOESN'T PUT HIS HAND OUT THE WINDOW, I AM DEFINITELY NOT FOCUSED ON MY DRIVING. THIS IS A FAIRLY NEW CAR, NO WARRANTY, BUT THE PROBLEM STARTED UNDER WARRANTY, AND CONTINUES. NOW THEY WANT ME TO PAY FOR SOMETHING THAT WAS WRONG FROM THE MANUFACTURER AND SOMETHING THE MANUFACTURER COULDN'T FIX WHILE IT WAS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328104April 29, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT ALL OF THE WINDOWS ON HER VEHICLE FAILED AT LEAST ONCE AT DIFFERENT TIMES. THE WINDOWS FELL INTO THE DOOR PANEL AND SHE WAS UNABLE TO RECOVER THEM. THE VEHICLE WAS TAKEN TO THE DEALER REGARDING EACH FAILURE AND THE DEALER REPLACED THE WINDOW REGULATOR. THE REAR DRIVERS SIDE WINDOW RECENTLY FAILED AND THE DEALER ADVISED HER TO REPLACE THE REAR WINDOW REGULATOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327124April 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:OTHER:LABELS
3 OF THE 4 POWER WINDOWS ON MY 2007 JEEP LIBERTY HAVE FAILED...ONCE THE WINDOWS FAIL THE WILL NOT STAY UP. HAD THEM FIXED UNDER WARRANTY. THE FRONT DRIVER WINDOW IS FAILING AGAIN. THIS IS A FAULTY PART AND SHOULD BE RECALLED. I AM CONSIDERING IF THE PROPER AGENCIES DO NOT ADDRESS THIS ISSUE TO SEEKING OUT AND FILING A CLASS ACTION LAWSUIT AGAINST CHRYSLER AND ALL RESPONSIBLE PARTIES FOR THE LACK OF CONCERN OVER A POTENTIALLY SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326624April 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE BACK DRIVERS SIDE WINDOW DOES NOT GO UP OR DOWN ANY LONGER. THOUGHT IT WAS JUST SIMPLY THE WINDOW BEING OFF THE TRACK. AFTER BRINGING IT IN TO A LOCAL REPAIR SHOP WAS TOLD IT IS THE WINDOW REGULATOR THAT IS THE PROBLEM. AFTER DOING SOME SIMPLE ONLINE SEARCHES THIS IS A MAJOR PROBLEM IT APPEARS WITH 2006 OR LATER JEEP LIBERTY'S. THERE ARE THOUSANDS THAT HAVE HAD THIS ISSUE, AND THE PART IS EXPENSIVE. IT ALSO IS VERY UNSAFE AS IF YOU LEAVE A PET IN THE CAR, AND THE WINDOW JUST GOES DOWN BY ITSELF, THAT CAN BE A MAJOR PROBLEM. A EVEN BIGGER PROBLEM CAN BE IF YOU HAVE A CHILD IN THE CAR, AND THE WINDOW JUST GOES DOWN. PLUS OBVIOUSLY IF IT RAINS/ SNOWS, OR THEFT WITH WINDOW BEING OPENED. CHRYSLER WAS MADE AWARE OF THIS PROBLEM NUMEROUS TIMES, AND THEY DO NOT ISSUE A RECALL TO FIX. NOW I HAVE TO SPEND 300.00 DOLLARS OUT OF POCKET TO HAVE FIXED, WHEN THERE IS A OBVIOUS DEFECT. IM ACTUALLY LUCKY FROM WHAT I READ AS IT IS ONLY MY FIRST TIME IT HAPPENED, AND IN MOST CASES IT HAPPENS MANY MORE TIMES OVER THE LIFETIME OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326582April 20, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. THE CONTACT STATED SHE NOTICED THE DRIVERS SIDE WINDOW WAS OPEN WITHOUT WARRANT. SHE WAS UNABLE TO SHUT THE WINDOW AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THE WINDOW REGULATOR HAD FAILED AND WOULD NEED TO BE REPLACED. THE REPAIRS WERE MADE HOWEVER, THE FAILURE RECURRED AN ADDITIONAL SIX TIMES AT LEAST ON EACH POWER WINDOW IN THE VEHICLE. THE VEHICLE HAD BEEN REPAIRED AT LEAST SIX TIMES FOR THE WINDOW REGULATOR. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 47,000. UPDATED 11/16/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326066April 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE FRONT WINDOW REGULATOR BROKE ON OUR 2007 JEEP LIBERTY AND NOW THE WINDOW WILL NOT STAY UP. THIS IS A SAFETY ISSUE BECAUSE THE OPEN WINDOW ALLOWS FOR INCLEMENT WEATHER TO ENTER THE VEHICLE THUS DISTRACTING THE DRIVER FROM THE FOCUS OF DRIVING. THIS ALSO PRESENTS VANDALISM AND THEFT ISSUES. THE DEALERSHIP WANTS $300+ TO REPLACE NOT JUST THE PART BUT THE ENTIRE WINDOW ASSEMBLY INCLUDING GLASS, TO SAY NOTHING OF THE LABOR COSTS. I HAVE READ IN SEVERAL PLACES OF HUNDREDS OF OTHER PEOPLE WITH THE SAME PROBLEMS AND HAVE COME TO THE CONCLUSION THAT THERE NEEDS TO BE A RECALL OF THIS COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325734April 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON TWO SEPARATE OCCASIONS, A WINDOW ON MY 2007 JEEP LIBERTY BROKE (THE FRONT AND REAR DRIVER'S SIDE WINDOWS). AS I WAS ROLLING THE WINDOW UP OR DOWN, IT SUDDENLY STARTED MAKING A LOUD NOISE AND STOPPED WORKING. THE FIRST TIME IT HAPPENED, I THOUGHT IT MIGHT JUST BE OFF TRACK, BUT I WAS TOLD BY A REPAIR SHOP IT IS A FAULTY REGULATOR THAT JEEP IS NOT DOING A RECALL FOR. WITH THE 2ND WINDOW, I KNEW IMMEDIATELY WHAT HAD HAPPENED. I CURRENTLY HAVE A THIRD WINDOW THAT IS MAKING ODD NOISES WHEN I TRY TO USE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325005April 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS FAILURE ON JEEP LIBERTY 2007. REAR WINDOWS HAVE FAILED MORE THAN 6-7 TIMES OVER LAST 60000KMS . AND IT KEEPS HAPPENING. REAR WINDOWS ARE RARELY USED .THE WINDOW JUST SLIDS DOWN AND EXPOSES THE CAR TO THIEFS. ONCE THE WINDOW FAILS, A CABLE IN THE WINDOW ASSEMBLY JAMS THE DOOR LOCKING SYSTEM AND CANNOT SECURELY CLOSE THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324375April 7, 2010
VISIBILITY
WINDOW CARRIER ON REAR PASSENGER WINDOW JEEP LIBERTY FAILED WHILE IN A CAR WASH. THIS RESULTED IN WINDOW FALLING IN ITS TRACK WITH THE CONSEQUENT IMPACT OF BABY IN CAR SEAT EXPOSED TO SOAP, LIQUID, AND ASSOCIATED PERILS OF BRUSHES AND POISONS. THIS IS SECOND IDENTICAL FAILURE OF POWER WINDOW REGULATOR ON MY VEHICLE AND IS VERY VERY COMMON AS REPORTED IN MANY INTERNET FORUMS. VEHICLE IS 2007 JEEP LIBERTY WITH ONLY 8500 MILES ON IT AND THE REAR WINDOWS ARE VERY INFREQUENTLY USED OR OPENED - MAYBE 20 TIMES IN THE ENTIRE LIFE OF THE VEHICLE WHICH I HAVE HAD SINCE NEW!! CLEARLY THE ISSUE IS THAT THE SCREW DRIVE WORM IN THE POWER WINDOW REGULATOR IS MADE OF NYLON AND NOT STEEL. I HAVE NOW TEMPORARILY FIXED ONE SIDE WINDOW WITH A DESIGN OF MY OWN INCORPORATING A STEEL SPRING WINDING AND WANT CHRYSLER TO SUPPLY ME WITH FOUR NEW REGULATORS SO THAT I CAN MODIFY ALL WINDOWS TO AN ACCEPTABLE SAFE STANDARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323740April 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2007 JEEP LIBERTY. I HAVE HAD 2 SEPARATE WINDOW REGULATORS FAIL ON 2 SEPARATE WINDOWS. THE 2ND TIME THIS HAPPENED I WAS TRAVELING ON THE FREEWAY. THE WINDOW SLID DOWN AND SEEMED TO CAUSE ISSUES WITH THE DOOR. THE DOOR CAME PRATICALLY OPEN BUT MAINTAINED A CATCH ON THE DOOR HOOK. I HAD TO STOP ON THE SIDE OF THE FREEWAY TO ADDRESS THIS PROBLEM. LUCKILY THERE WAS NOT A WRECK. I WAS TOLD THERE HAVE BEEN ALOT OF COMPLAINTS WITH THIS REGULATOR PROBLEM BUT I HAVE TO PAY TO HAVE IT FIXED. THE WINDOW NOR THE DOOR WERE BEING USED AS NO ONE WAS SITTING IN THAT SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323779April 5, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR THE 3RD TIME, THE WINDOW OF MY 2007 JEEP LIBERTY HAS STOPPED WORKING AND IS DROPPING INTO THE DOOR! IN FACT, AT THIS MOMENT, BOTH OF THE BACK WINDOWS DROPPING INTO THE DOOR AND THE MOTOR WILL NOT WORK. THE FIRST TIME IT HAPPENED TO MY DRIVER SIDE FRONT WINDOW, THE CAR WAS UNDER WARRANTY. NOW IT IS NOT AND I AM MAD!!!!! WHEN I CALLED DEALER TO FIND OUT HOW MUCH THE MOTOR WOULD BE THEY TOLD ME THAT DESIGN HAD CHANGED AND I WOULD HAVE TO BUY THE WINDOWS TOO. THIS IS CRAZY I HAVE NOW LEARNED ON THE INTERNET AND BY TALKING TO PEOPLE THAT THIS IS A COMMON PROBLEM WITH JEEP/CHRYSLER WITH DIFFERENT YEARS INVOLVED TOO. THIS IS CRAZY WHAT IS IT GOING TO HAPPEN BEFORE THEY WILL ISSUE RECALL SOME CHILD GET HURT BY GLASS BREAKING OR CAUSE AND ACCIDENT. ALSO, SINCE WINDOW IS MESSED UP THE LOCK SYSTEM ON DRIVER SIDE BACK DOOR IS ALSO MESSING UP. UNKNOWN IF RELATED. CHRYSLER JEEP NEEDS TO DO A RECALL ON THIS PROBLEM, FIX ALL WINDOWS ONCE AND FOR ALL SO WE HAVE PEACE OF MIND WHILE WE DRIVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322972March 31, 2010
UNKNOWN OR OTHER
WINDOWS WILL BECOME STUCK IN THE DOWN POSITION. I HAVE HAVE THE FRONT 2 WINDOWS FIXED ALREADY, THE DRIVER SIDE TWICE AND THE PASSENGER SIDE ONCE. NOW, THE REAR PASSENGER WINDOW HAS BECOME STUCK DOWN. I HEAR THE MOTOR TURNING IN THE DOOR, BUT IT WILL NOT COME BACK UP. MY CHILD (3 YEARS OLD) SITS IN THAT SEAT AND SO IT IS EVEN MORE CONCERNING TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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