Jeep Liberty Complaints (2006)

1,372 consumer complaints on file.

#10607677July 2, 2014
FUEL SYSTEM, GASOLINE
THERE WAS A RECALL ON MY JEEP LIBERTY ISSUED OCTOBER OF 2013. IT IS NOW JULY 2014 AND I STILL HAVE NOT RECEIVED MY "FOLLOW UP" LETTER. I SPOKE WITH MY DEALER ON MANY OCCASIONS AND THE REMEDY PARTS ARE STILL NOT AVAILABLE. THE FOLLOWING IS AN EXCERPT FROM THE NOTICE SENT TO ME. THIS IS A SERIOUS SITUATION AND IF I AM REAR ENDED, MY CAR COULD EXPLODE. WAITING ALMOST 1 YEAR AFTER A RECALL IS UNACCEPTABLE. "THE PROBLEM IS... THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE. WHAT YOUR DEALER WILL DO? CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. THE PARTS REQUIRED FOR THIS PROGRAM ARE CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING ALL REASONABLE EFFORTS TO OBTAIN THE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607791July 2, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, NEITHER THE DEALER NOR THE MANUFACTURER KNEW WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607371July 1, 2014
SEAT BELTS
SEAT BELT DOES NOT LOCK ON DRIVERS SIDE ON MY 2006 JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607367July 1, 2014
SUSPENSION
THE WHEEL CAME OFF OF MY 2006 JEEP LIBERTY RENEGADE AS I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD, I WAS TOLD BY A MECHANIC THE BALL JOINT CAME OFF AND BROKE IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607007June 30, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607241June 30, 2014
VISIBILITY, STRUCTURE
THE LIFT PLATES ON ALL SIDE WINDOWS OF JEEP LIBERTY VEHICLES CAN BE DEFECTIVE. THE WINDOW WILL UNEXPECTEDLY COMPLETELY DROP DOWN. CHRYSLER CORPORATION ACCEPTS THE FACT THERE ARE WINDOW DEFECTIVE LIFT PLATES. THEY EXTENDED THE VEHICLE WARRANTY TO REPLACE THE LIFT PLATE PARTS IF THEY FAIL. TO MY KNOWLEDGE CHRYSLER CORPORATION DID NOT NOTIFY OWNERS ABOUT THE DEFECTIVE PARTS OR THE EXTENDED WARRANTY. I FOUND THIS INFORMATION OUT WHEN THE VEHICLE WAS TAKEN IN FOR WINDOW REPAIR AT THE JEEP CHRYSLER DEALERSHIP (THE FARICY BOYS CHRYSLER, JEEP) ON SEPTEMBER 18, 2013. CHRYSLER KNEW ALL THE SIDE WINDOW PARTS WERE DEFECTIVE, BUT WOULD ONLY REPLACE THE WINDOW LIFT PLATES THAT WERE NOT WORKING ON THAT DAY. ANOTHER SIDE WINDOW LIFT PLATE ON THE SAME VEHICLE FAILED ON MAY 30, 2013. WHEN DRIVING THE VEHICLE AND A WINDOW COMPLETELY DROPS DOWN IT CAN STARTLE THE DRIVER AND IS A DISTRACTION THAT COULD CAUSE AN ACCIDENT. THE VEHICLE WAS AGAIN TAKEN IN FOR REPAIR AT THE JEEP CHRYSLER DEALERSHIP. THE DEALERSHIP SAID THE EXTENDED WARRANTY HAD EXPIRED AND THE COST OF REPAIR NEEDED TO BE PAID BY THE OWNER. IN SUMMARY, CHRYSLER CORPORATION KNEW THE SIDE WINDOW LIFT PLATES ARE DEFECTIVE, BUT WOULD NOT REPLACE ALL THE DEFECTIVE PARTS. I AM ASKING THE NHTSA TO ORDER A MANDATORY RECALL AND REQUIRE CHRYSLER TO FIX ALL WINDOW LIFT PLATES ON THE JEEP LIBERTIES. A DEFECTIVE LIFT PLATE CAN CAUSE THE WINDOW TO UNEXPECTEDLY DROP DOWN AND CAN PRESENT DRIVER CONFUSION AND A DISTRACTION WHILE DRIVING. THIS CAN PRESENT A DANGEROUS SITUATION TO THE HEALTH AND LIFE OF AMERICANS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606520June 27, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND FAILED TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606535June 27, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS NOT ABLE TO PROVIDE AN EXPECTED DATE FOR REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606208June 26, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CHECK ENGINE, ABS AND THE TRACTION WARNING LIGHTS ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS SHIFTED INTO THE NEUTRAL AND THEN PLACED INTO THE DRIVE. THE VEHICLE RESUMED NORMAL OPERATIONS BUT THE FAILURE RECURRED SHORTLY THEREAFTER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606217June 26, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 08/11/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605803June 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
WHENEVER THE STEERING WHEEL MOVES BETWEEN THE 1 AND 2' O CLOCK DIRECTION THE ESP/BAS LIGHT COMES ON AND CANNOT BE TURNED OFF WITHOUT SHUTTING OFF THE ENGINE. IT HAS HAPPENED WHILE PARKED AND IN MOTION AT LOW SPEEDS. I TOOK IT INTO MY LOCAL DEALER FOR A DIAGNOSTIC AND IT WAS REPORTED TO BE A FAULTY STEERING SENSOR/CLOCKSPRING. WHICH CONTROLS THE ESP/BAS PROGRAM AS WELL AS THE DEPLOYMENT OF THE AIRBAG SHOULD THERE BE AN IMPACT. I TOOK MY JEEP IN EARLY FEBRUARY AND THE PART WAS PLACED ON BACK ORDER BECAUSE THERE WAS NONE AVAILABLE IN THE NATIONWIDE INVENTORY WAS EXPECTED AT THE EARLIEST, MID-MAY. THE RECOMMENDATION IS NOT TO DRIVE THE VEHICLE. I FOLLOWED UP IN EARLY MAY AND THAT DATE WAS SHIFTED TO AUGUST. I FOLLOWED UP IN THIS PAST WEEK AND THE DATE HAS BEEN SHIFTED YET AGAIN TO MID-SEPTEMBER. GOING ON 7 PLUS MONTHS WITHOUT MY VEHICLE DUE TO ONE PART THAT IS A SAFETY ISSUE AND SEEMINGLY A COMMON ONE LOOKING AT THE OTHER COMPLAINTS FILED ON THIS SITE IS RIDICULOUS. I HAVE TRIED GETTING THIS PART THROUGH OTHER AFTER MARKET PLACES ONLINE AND IT CAN ONLY COME THROUGH JEEP/MOPAR PART AUTHORIZED SUPPLIER. THIS NEEDS TO BE LOOKED AT OR RECALL NEEDS TO BE ISSUED TO ESCALATED TO GIVE THIS PROBLEM MORE VISIBILITY IN ORDE FOR IT TO BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605382June 23, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/28/14*CN THE CONSUMER STATED AS OF AUGUST 2014 THE PARTS WERE NOT YET MADE AVAILABLE TO COMPLETE THE RECALL. UPDATED 09/10/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605054June 22, 2014
ELECTRICAL SYSTEM
OUR JEEP LIBERTY FAILED INSPECTION DUE TO A FAILED CLOCK SPRING. THIS PART IS BACKORDERED WITH AN EXPECTED DELIVERY TIME FRAME OF MORE THAN 7 MONTHS. SINCE THIS WAS A SAFETY INSPECTION FAILURE, THIS VEHICLE IS NON-DRIVABLE. WE WERE FORCED TO SCRAP THE LIBERTY AND PURCHASE ANOTHER VEHICLE (FORD). WE RECEIVED ABSOLUTELY NO HELP FROM THE DEALERSHIP, OR FROM CHRYSLER CORPORATE. CHRYSLER CASE NUMBER = [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599125June 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT SHE HAD CONTACTED THE MANUFACTURER NUMEROUS TIMES AND DID NOT HAVE AN ESTIMATED TIME FOR WHEN THE PARTS WILL BE AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE RECALL REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599204June 18, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TODAY WAS THE 3RD TIME MY WINDOW ELECTRICAL WINDOW MECHANISM HAS BROKE. THE FIRST TIME, CHRYSLER PAID TO FIX IT AS IT WAS ONE OF THEIR - HIDDEN - DEFECTS THAT THEY DO NOT WISH TO PUBLISH. NOW THEY SAY THAT THEY NO LONGER COVER THE DEFECT AS THE CAR IS OLDER. IF THERE IS A DESIGN ISSUE AND A KNOWN ONE, SHOULD THEY NOT HAVE TO STAND BEHIND THEIR PRODUCT? NOW I WILL HAVE TO SPEND ANOTHER $250 OR MORE TO GET IT FIXED. JEEP NEEDS TO STAND BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604358June 18, 2014
POWER TRAIN
TRANSMISSION BROKE! EVERY OWNER OF A 2005 OR 2006 JEEP LIBERTY DIESEL THAT I HAVE SPOKEN WITH,HAS HAD TO REBUILD OR REPLACE THEIR TRANSMISSION.THE MANUFACTURE HAD A RECALL TO TUNE DOWN ENGINE TO HELP PREVENT PROBLEM,I HAD THIS DONE,BUT THIS IS ONLY A TEMP FIX,(A BAND-AID). THE REAL PROBLEM IS A WEAK LINK IN THE TRANNY,(THE TORQUE CONVERTER). WHEN THE TORQUE CONVERTER FAILS IT DESTROYS THE TRANSMISSION.. WHICH IS WHAT JUST HAPPENED TO ME. MY JEEP IS 8 YEARS OLD, BUT I ONLY HAD 68,000 MILES ON IT. THE REASON I PURCHASED THIS VEHICLE WAS FOR THE LONG SERVICE LIFE OF THE 2.8L DIESEL (300,000 PLUS MILES BEFORE REBUILD). I LIVE IN A SOMEWHAT RURAL AREA AND I HAVE SPOKE WITH OVER 12 PEOPLE WHO HAS EXPERIENCED THIS SAME PROBLEM WITH THERE 2.8L DIESEL TRANSMISSION #545RFE. I KNOW THIS IS A NATIONWIDE PROBLEM,I HAVE GONE ONLINE AND SPOKEN WITH ALOT OF LIBERTY OWNERS AND ALL HAVE HAD TRANSMISSION PROBLEMS,I HAVE ALSO SPOKE WITH MANY FORMER LIBERTY OWNERS WHO SAID THEY WOULD NEVER DRIVE ANOTHER JEEP, BECAUSE LACK OF DEALER CONCERNS OVER TRANSMISSION PROBLEMS..THEY HAD! I AM CORRECTING THE PROBLEM BY REPLACING THE DAMAGED STOCK TRANSMISSION,WITH A HIGHLY RECOMMENDED AFTERMARKET ONE MADE FOR THE TORQUE OF A DIESEL ENGINE.. I FEEL CONSUMERS SHOULD NOT HALF TO ENDURE THAT LARGE OUT OF POCKET EXPENSE,TO REPAIR A MANUFACTURER PROBLEM! THANK-YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598741June 17, 2014
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I RECEIVED A RECALL LETTER IN 2013 RECALL NUMBER N46 AND NHTSA CAMPAIGN NUMBER 13V-252. I HAVE NOT RECEIVED FURTHER NOTIFICATION TO TAKE MY JEEP IN TO BE REPAIRED. I CALLED MY LOCAL DEALER WHO SAID THEY HAVE NOT RECEIVED ANY INFORMATION OR PARTS TO REPAIR OUR JEEPS. THIS IS A SAFETY ISSUE....WHY HAS IT TAKEN A YEAR TO GET THE PARTS TO THE DEALERS TO FIX OUR JEEPS? WHEN FILLING THE VEHICLE WITH GAS, THE PUMP'S HANDLE WILL SUDDENLY AND FORCIBLY STOP (AS THOUGH THE TANK WERE FULL) AND GASOLINE WILL SPIT OUT OF THE FUEL OPENING, DESPITE THE FACT IT IS GALLONS AWAY FROM BEING FILLED TO FULL CAPACITY. THIS HAPPENS WITH EVERY DIFFERENT GAS STATION'S PUMP HANDLES, SO TO BE CLEAR, IT IS NOT AN ISSUE WITH THE PUMP OR HANDLE, OR THE INDIVIDUAL'S ABILITY TO PUMP GAS CORRECTLY; IT IS AN ISSUE WITH THE GAS LINE OF THIS VEHICLE AND THE INDICATOR OR REGULATOR OR WHATEVER PART IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598801June 17, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598399June 15, 2014
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
COULD NOT REMOVE KEY FROM IGNITION. MECHANIC DISCOVERED CABLE FROM SHIFTER TO IGNITION BROKEN. MECHANIC ALSO DISCOVERED PIECE WITHIN SHIFTER BROKEN THAT ALLOWED SHIFTER TO MOVE IN AND OUT OF PARK WITHOUT DEPRESSING BRAKE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598291June 14, 2014
FUEL/PROPULSION SYSTEM
FOR THE LAST 2 YEARS THE GAS TANK BELCHES FUEL EVERY TIME IF THE TANK IS FILLED UP. I NEVER TOP OFF THE TANK BUT BY THE TIME THE AUTOMATIC RELEASE ON THE FUEL PUMP SHUTS OFF ABOUT 1/2 SECOND LATER SEVERAL OUNCES OF FUEL POUR OUT OF THE GAS TANK AND DOWN THE SIDE OF THE JEEP AND ONTO THE GROUND. IT SEEMS LIKE A MAJOR SAFETY ISSUE AND THERE ARE HUNDREDS OF COMPLAINTS ONLINE. IS THERE A RECALL OR INVESTIGATION FOR THIS PROBLEM? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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