Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10618842August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618350August 2, 2014
FUEL SYSTEM, GASOLINE
AFTER SEVERAL ATTEMPTS TO HAVE SAFETY RECALL N46 RECTIFIED, JEEP SAYS THE PARTS ARE STILL UNAVAILABLE. I RECEIVED MY RECALL NOTICE OVER A YEAR AGO. I THINK A YEAR IS AN UNREASONABLE AMOUNT OF TIME TO RECTIFY A SAFETY ISSUE. ESPECIALLY ONE THAT IS AS DANGEROUS AS THIS ONE. I PURCHASED AN SUV TO BE MORE SAFE FOR MY FAMILY AND NOW I DON'T FEEL SAFE, DRIVING THEM IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618165August 1, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON TWO OR THREE OCCASIONS, WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, WITHOUT WARNING MY HEADLIGHTS AND PARK LIGHTS HAVE SHUT OFF BY THEMSELVES. THE LIGHTS WILL USUALLY BE OFF FOR APPROXIMATELY 5 - 10 SECONDS AND THEN COME BACK ON BY THEMSELVES. THE EVENTS SEEM TO HAPPEN RANDOMLY AND WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617206July 29, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM, GASOLINE,STRUCTURE). THE DEALER ADVISED THE CONTACT THAT THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. DJR..UPDATED 08-26-14 *BF THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED. UPDATED 09/2/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617233July 29, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) WAS RECEIVED. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617088July 29, 2014
FUEL/PROPULSION SYSTEM
THERE WAS A SAFETY RECALL ANNOUNCED BY THE MANUFACUTURER IN Q4 2013 M46 / NHTSA 13V-252. I CONTACTED THE JEEP DEALER GATOR AUTOMOTIVE GROUP ON APRIL 7, 2014 TO CHECK ON THE STATUS OF THE RECALL AND TO MAKE AN APPOINTMENT FOR THE REPAIR. I DID NOT DO SO PREVIOUSLY AS THE ANNOUNCEMENT STATED THAT THEY WOULD CONTACT US. NO APPOINTMENT OR PARTS WERE AVAILABLE AT THAT TIME AND THE DEALER REPRESENTATIVE HUNG UP THE PHONE ON ME. NEXT I CALLED THE MANUFACTURER AND GOT THE SAME RESPONSE THAT THEY HAD NO PARTS AND I HAD TO WAIT FOR THEM TO CONTACT ME. IT IS NOW JULY 29, 2014 AND I HAVE NEVER HEARD BACK FROM NEITHER THE DEALER NOR THE MANUFACTURER. THIS IS UNACCEPTABLE TO ME AS THIS IS A SAFETY RECALL. CAN SOMEBODY PLEASE PROVIDE ME WITH AN UPDATE ON THIS RECALL OR CONTACT THE MANUFACTURER ABOUT THIS. THE ISSUE IS AN EXPLODING GAS TANK. THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616842July 28, 2014
SEAT BELTS, STRUCTURE, STEERING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED THE VEHICLE WAS NOT TAKEN TO A INDEPENDENT MECHANIC. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,850. UPDATED 09/02/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615603July 23, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) IN JANUARY OF 2012. SINCE THAT TIME, THE DEALER HAS STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614559July 18, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE DEALER STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610691July 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610258July 14, 2014
ENGINE
WE BOUGHT THE VEHICLE USED AND THEY SAID THAT THERE WAS A PROBLEM WITH THE ENGINE, BUT THEY DID NOT GIVE US A WARRANTY OR ANY OTHER DISCOUNT. NOW WE HAVE HAD THE VEHICLE FOR SIX MONTHS AND IT NEEDS A NEW BOTTOM END OF THE ENGINE PUT IN WHICH COSTS MORE THAN THE VEHICLE IS WORTH BUT WE DO NOT HAVE A CHOICE, WE HAVE TO PUT ONE IN. I HAVE ALWAYS BOUGHT JEEP'S IN THE PAST AND WAS VERY SATISFIED WITH THEIR PERFORMANCE, BUT NOW I RE-THINKING MY LOYALTY. I HAVE ALWAYS WANTED A JEEP LIBERTY BUT NOW I WISH I HAD NEVER BOUGH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610479July 14, 2014
FUEL SYSTEM, GASOLINE
RECEIVED RECALL REGARDING SAFETY ISSUE ON JEEP LIBERTY. HAVE CONTACTED 3 DIFFERENT DEALERS IN TRI-CITY AREA AND HAVE BEEN TOLD THAT THE PARTS ARE UNAVAILABLE. IF THIS IS INDEED A SAFETY ISSUE, THEY NEED TO GET THE PARTS AND MAKE THEM AVAILABLE. "THE FUEL TANKS IN THESE VEHICLES ARE AT RISK OF FAILURE AND LEAKAGE IN CERTAIN REAR IMPACTS. ON VEHICLES IN THE RECALL THAT ARE NOT EQUIPPED WITH A TOW HITCH, CHRYSLER WILL INSTALL A CHRYSLER DESIGNED TOW HITCH FREE OF CHARGE, PROVIDED THE CONDITION OF THE VEHICLE CAN SUPPORT PROPER INSTALLATION." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608630July 7, 2014
AIR BAGS
THE AIR BAG LIGHT IS ON AND WE TOOK THE VEHICLE IN TO HAVE THE RECALL FIXED (ORC MODULE) THE DEALERSHIP INSTALLED A JUMPER WIRE AS PART OF THE RECALL BUT SAID THE ORC MODULE IS BAD. I CONTACTED JEEP CORPORATION ABOUT GETTING THE MODULE REPLACED BUT THEY SAID IT HAD NOT BEEN RECALLED, JUST THE FILTER FOR IT. AFTER CHECKING ONLINE I HAVE FOUND SEVERAL PEOPLE WHO HAVE BEEN TOLD THE SAME THING AND IT SEEMS TO ME THE SO CALLED "FIX" IS NOT THE ACTUAL PROBLEM. THE DEALERSHIP WANTS $460 TO REPLACE THE MODULE WHICH IN MY OPINION IS WHAT SHOULD HAVE BEEN RECALLED. I AM SENDING THIS AS A WAY OF DOCUMENTING WHAT HAS BEEN DONE AND NOT DONE IF THE AIR BAGS MALFUNCTION AS I HAVE READ IN MY RESEARCH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606166June 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL. HOWEVER, AFTER THE REPAIRS THE AIR BAG LIGHT REMAINED ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 116,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605679June 24, 2014
ENGINE
VALVE IS EITHER DROPPED OR HAS BROKEN RANDOMLY. I HAVE BEEN TOLD THAT IT IS NOT WORTH FIXING, BECAUSE IT WOULD COST WAY TOO MUCH MONEY. ALSO I HAVE DONE RESEARCH AND FOUND THAT IS A VERY COMMON PROBLEM WITH THE 2002 JEEP LIBERTY. I WANT TO KNOW WHY JEEP HAS YET TO ADDRESS THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605198June 23, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE AND THE DEALER DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604996June 21, 2014
SEAT BELTS
SEAT BELT BUTTON REMAINED PRESSED IN, AFTER PASSENGER TRIED BUCKLING IN. SEAT BELT WOULD NOT LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604508June 19, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
WENT TO DEALER TO HAVE RECALL NOTICE N46/NHTSA 13V-252 RESOLVED. "CHRYSLER INTENDS TO INSPECT YOUR VEHICLE AND INSTALL AN ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH WHERE APPROPRIATE, FREE OF CHARGE (PARTS AND LABOR) TO BETTER MANAGE CRASH FORCES IN LOW-SPEED IMPACTS. WANTED TO HAVE THIS RECALL NOTICE, AS WELL AS OTHERS ADDRESSED BUT, DEALER CLAIMS THAT PARTS ARE UNAVAILABLE IN ORDER TO SATISFY THE RECALL NOTICE. A TRAILER HITCH IS UNAVAILABLE 7 MONTHS AFTER A RECALL NOTICE???!!!!. I BET IF I BROUGHT IT IN TO HAVE A TRAILER HITCH INSTALLED, THEY'D TAKE IT RIGHT IN AND CHARGE ME FOR IT. THIS IS WAY BEYOND A REASONABLE TIME FOR REPAIR. WOULD LIKE THIS AND ALL OTHER RECALLS ASSOCIATED WITH THIS CAR ADDRESSED ASAP! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604589June 19, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REMEDY PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599167June 18, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/04/2014*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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