Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#10628209August 25, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE EXTERIOR LIGHTING ON THE VEHICLE FLICKERED AND BECAME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628245August 25, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625958August 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626011August 18, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRYING TO CLOSE THE DRIVER'S SIDE WINDOW, THERE WAS A LOUD NOISE AND THE WINDOW FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS THAT THE WINDOW MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626181August 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10622531August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL, GASOLINE, STRUCTURE). HOWEVER, THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME TO REMEDY THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622219August 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621957August 13, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THERE WAS A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS EXTENSIVE CORROSION AND RUST. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BOTH BALL JOINTS AND THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 12E047000 (SUSPENSION ), 09V119000 (SUSPENSION), 06V288000 (SUSPENSION) AND 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622086August 13, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621611August 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621742August 12, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620943August 8, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619513August 7, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619189August 6, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619191August 6, 2014
ENGINE
I WAS DRIVING TO UNLOCK MY OTHER VEHICLE BECAUSE MY HUSBAND LOCKED THE KEYS IN THE CAR. I HAD MY TWO YOUNG BOYS, 2 AND 3 YEARS OLD WITH ME. I WAS ON AN INTERSTATE WHEN ALL OF A SUDDEN, THE WHEEL LOCKS UP AND I SEE SMOKE COMING FROM THE HOOD. BLEW THE ENGINE!!!! I WAS STUCK ON THE SIDE OF THE ROAD, NO CELL PHONE, THE NIGHT BEFORE A TERRIBLE ICE STORM THAT WAS HEADED MY WAY. VERY SCARY SITUATION. I COULDN'T BELIEVE IT WAS HAPPENING TO ME. NOW IT IS GOING TO COST ME OVER $5000 TO FIX IT, I THINK NOT. I DON'T HAVE THAT KIND OF MONEY SITTING AROUND. I HAVE TWO LITTLE ONES IN DIAPERS AND ANOTHER IN COLLEGE. SO DISAPPOINTED IN THE MANUFACTURER FOR NOT WARNING THE PUBLIC. AND TO BOOT, I ONLY PAID IT OFF LAST SUMMER. $18,000 DOWN THE TUBE. IT WAS MY FIRST VEHICLE I EVER PAID OFF. SO VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619309August 6, 2014
AIR BAGS, SEAT BELTS
I FILED A COMPLAINT WITH A REPRESENTATIVE FROM CHRYSLER AND IT IS SHOWN ON THE PREVIOUS PAGE..HOWEVER, A COUPLE OF THINGS AREN'T AS I DESCRIBED THEM TO HER. WE RECEIVED 3 RECALLS AND TOOK THE JEEP TO MTN. VIEW IN RINGGOLD GA ON JULY 28/2014. THE RECALLS WERE FOR TRAILER HITCH,AIR BAGS AND SEATBELTS..WE WERE THERE FOR APPROXIMATELY 4 HOURS AND WERE TOLD WE WERE READY TO LEAVE.A FEW (3) MILES TOWARDS HOME THE AIR BAG LIGHT CAME ON-WE HAD STOPPED AT A VEGETABLE STAND AND IMMEDIATELY TURNED AROUND AND WENT BACK TO THE DEALER SHIP..THEY WERE NOT HAPPY..AFTER ABOUT 35-40 MINUTES A GUY COMES OUT AND SAID IT WAS OUR BATTERY!! THAT WE NEEDED TO PURCHASE A NEW ONE..WE LEFT AND STARTED HOME AGAIN AND JUST A COUPLE OF MILES UP THE ROAD THE LIGHT CAME ON AND HAS CONTINUED TO STAY ON..ON THE OTHER INFORMATION THE GIRL TOOK SHE SAID WE DID NOT TAKE THE CAR BACK TO THE DEALERSHIP-BUT IT WAS NOT FIXED..I CALLED AND FILED A COMPLAINT BECAUSE OF THE HARSH TREATMENT AND THE PROBLEM WAS NOT SOLVED AND BECAUSE MEDICINE BELONGING TO MY HUSBAND HAD BEEN TAKEN OUT OF THE CONSOLE..SHE SUGGESTED I NOTIFY CHRYSLER AND THEN GAVE ME AND ODI # 10618678. CHRYSLER SAID IT WAS REPORTED THE AIRBAG MODULE AND A BALL JOINT HAD BEEN REPLACED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619097August 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED IN THE VEHICLE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAG) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618678August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618730August 4, 2014
SEAT BELTS
TL - THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT RECEIVER WOULD NOT LATCH. THE CONTACT STATED THAT THE BUTTON TO RELEASE THE SEAT BELT LATCH FRACTURED. THE FAILURE WAS REPAIRED BY THE CONTACT. THE FAILURE RECURRED WITH THE OTHER SEAT BELTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618780August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED A NECK INJURY WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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