Jeep Liberty Complaints (2002)

1,808 consumer complaints on file.

#11286732December 3, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE HAD WORN OUT DUE TO A CORRODED BALL JOINT. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION); HOWEVER, THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE CONTACT REACHED OUT TO AN UNKNOWN DEALER, BUT WAS UNABLE TO SPEAK WITH ANYONE REGARDING THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279054November 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ACCELERATING AT AN INTERSECTION, THE CONTACT'S NIECE DEPRESSED THE ACCELERATOR PEDAL AND THE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT'S NIECE SUSTAINED MINOR BURNS AND CUTS TO THE LEFT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOT. BECAUSE A CRASH DID NOT OCCUR, THE CONTACT'S INSURANCE COMPANY DID NOT FILE A CLAIM OR CONDUCT AN INVESTIGATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11268734October 15, 2019
SUSPENSION
RECALL # 09V119000 RECALL DATE 04/09/2009 SUSPENSION: FRONT: CONTROL ARM AND RECALL # 06V288000 RECALL DATE 08/03/06 SUSPENSION LOWER BALL JOINT. VEHICLE HAS HAD PROBLEMS DRIVING WITH SPEEDS OVER 15MPH. HEAVY VIBRATION AND UNEASY DRIVING. DEALER MADE A REPAIR ON ONE LOWER BALL JOINT TO SATISFY RECALL BUT THE PROBLEM IS RETURNING. I WAS INFORMED THAT THE RECALLS DO NOT INCLUDE MY VIN. THE RECALLS ARE YEAR AND MODEL SPECIFIC. IF THE VEHICLE RECALL AFFECTED ONE CONTROL ARM LOWER BALL JOINT IT SHOULD ALSO APPLY TO THE OTHER SIDE. BALL JOINTS SHOULD BE REPLACED IN SETS. BOTH UPPER AND LOWER CONTROL ARM BALL JOINTS ARE PART OF THESE RECALLS. THIS CAN BE A VERY DANGEROUS SITUATION FOR ANY DRIVER IF DEALERS CAN USE VIN NUMBER TO DISCLAIM NECESSARY RECALLS ON VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252801September 2, 2019
SUSPENSION, UNKNOWN OR OTHER
2002 JEEP LIBERTY...FEELS LIKE AND SOUNDS LIKE THE WHOLE FRONT END IS FALLING APART..AND THEN I WENT TO THE POST OFFICE AND AS I TURNED IN THE PARKING LOT THE JEEP MADE THE WORST NOISE..PEOPLE STARTED LOOKING..IT WAS REALLY BAD WHEN I HIT A BUMP OR TURNED THE STEERING WHEEL..MY MECHANIC CHECKED IT OUT AND SAID THE BALL JOINTS HAD TO BE CHANGED..AND I THINK SOMETHING IS WRONG WITH THE STEERING ....I KNOW THERE HAS BEEN A RECALL ON BALL JOINTS AND SOMETHING TO DO WITH THE STEERING.ALSO MY BROTHER N LAW FOUND A PART LAYING LOOSE IN DOWN IN THE MOTOR..I AM A SENIOR CITIZEN AND I STILL WORK..AND I NEED MY JEEP CHECKED..I AM SCARED TO DRIVE IT...PLS LET ME KNOW WHAT TO DO...THANKS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229897July 7, 2019
SUSPENSION, UNKNOWN OR OTHER
UPPER AND LOWER BALL JOINTS FAILED AT 140,100 MILES ALL POWER WINDOWS FAILED OVER LAST 5 YEARS HOOD LID HYDRAULICS FAILED @99,000MILES TAILGATING WINDOW HYDRAULICS FAILED@ 105,000MILES AIR COND. FAN FAILED @ 141,000 MILES TAILGATE WINDOW RUBBER GASKET FAILED @125,000MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220768June 17, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
I SEE THERE ARE TWO RECALLS IN MY VEHICLE - ONE FOR THE AIR BAGS AND SECOND FOR THE FUEL TANK HAVING POSSIBLE LEAKAGE. I LIVE ON AN ISLAND AND THE CLOSEST DEALER/REPAIR SHOP THAT COULD DO WORK IS IN ANOTHER TOWN THAT WOULD TAKE A WEEK LONG TRIP TO GET THERE BY BOAT, ETC. ANY SUGGESTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219859June 13, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 75 MPH, THE AIR BAG INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED A FEW SECONDS LATER. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 126,445.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189972March 19, 2019
ENGINE
MISFIRE IN CYLINDER 3. REPLACED COILS, PLUGS, AND COMPUTER. STILL THROWING THE CODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180889February 18, 2019
AIR BAGS
"TAKATA RECALL" I WAS HIT IN A HEAD ON COLLISION BY A DRUNK DRIVER AND MY AIRBAGS FAILED TO DEPLOY. MY KNEES WERE ALSO INJURED AND I WAS INFORMED THERE IS ALSO A RECALL ON MY JEEP FOR A KNEE PLATE. SEE ATTACHEMENTS. *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11180492February 16, 2019
ELECTRICAL SYSTEM, SEAT BELTS, VISIBILITY/WIPER
REAR POWER WINDOW MADE CRACKING GRINDING NOISE AND WINDOW FAILED TO RAISE OR LOWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180495February 16, 2019
SEAT BELTS
DRIVER SIDE SEAT BELT LATCH FAILS TO LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173852February 3, 2019
EXTERIOR LIGHTING
HEADLIGHTS WILL SHUT OFF WHILE DRIVING AT NIGHT. WHILE DRIVING AT NIGHT THE HEADLIGHTS WILL INTERMITTENTLY SHUT THEMSELVES OFF AND THEN TURN BACK ON APPROXIMATELY 10 TO 15 SECONDS LATER. I HAVE TRIED SWITCHING THE LIGHTS COMPLETELY OFF AND BACK ON TO SEE IF THE HEADLIGHTS BEGAN WORKING BUT THEY DID NOT. I HAVE SEARCHED THE WEB AND THIS SITE AND FOUND MULTIPLE COMPLAINTS WITH NO RESOLUTION OR RECALL. THIS IS A SERIOUS SAFETY ISSUE AS THERE IS NO WAY TO IMMEDIATELY CORRECT THE ISSUE WHILE DRIVING OR PREDICT WHEN IT WILL OCCUR. THE VEHICLE IS IN MOTION WHEN THIS OCCURS. THE LIGHTS WILL COME BACK ON AND STAY ON FOR A LITTLE WHILE AND THEN SHUT BACK OFF AGAIN. SOMETIMES THEY WILL FLASH FROM LOW BEAMS TO HIGH BEAMS AND THEN SHUT OFF WHICH MAKES IT DANGEROUS FOR THE CARS THAT ARE DRIVING TOWARDS ME. THIS HAS HAPPENED ON SEVERAL OCCASIONS SO FAR AND AT THIS POINT I AM SCARED TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121880August 23, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE PASSENGER AND DRIVER SIDE SEAT BELTS WOULD NOT LOCK INTO THE BUCKLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 223,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119292August 11, 2018
AIR BAGS
AIRBAG LIGHT COMES ON INTERMITTENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096922May 20, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WENT TO THE STORE AND PICKED UP CHIPS AND DRINKS AND KEEP RUNNING FINE. GOT BACK IN IT AND TOOK ME SEVERAL TRIES TO CRANK. KEPT GOING DEAD ON THE MILE DRIVE HOME. HAVEN'T BEEN ABLE TO AFFORD TO GET IT FIXED BUT MECHANIC REPLACED COMPUTER SPARK PLUGS FUEL PUMP AND INJECTION SYSTEM. STILL WOULDN'T CRANK WELL. HAD NEW COMPUTER PROGRAMMED. NOTHING. TILL SAYS 3 CYLINDERS ARE NOT WORKING AND I NEED A NEW MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093531May 13, 2018
POWER TRAIN
ON JANUARY 2, 2018, I SUBMITTED A REPORT DETAILING THE DEFECTS FOR AN EMISSIONS CONTROL SYSTEM TO THE U.S. ATTORNEY'S OFFICE FOR THE EASTERN DISTRICT OF MICHIGAN. THAT REPORT ALSO DETAILED SAFETY DEFECTS. THAT WAS FOR VEHICLES MANUFACTURED BY WHAT IS NOW FIAT CHRYSLER AUTOMOBILES. CIRCUMSTANCES RELATED TO THE SYSTEM ALLEGEDLY BEING PUT INTO PRODUCTION WERE ALSO EXPLAINED TO THE AFOREMENTIONED OFFICE. HAVE THEY CONTACTED YOUR OFFICE? PLEASE LET ME KNOW. I HAVE NOT HEARD FROM THEM AND THUS DO NOT KNOW IF ANY ACTIONS HAVE BEEN TAKEN. I AM THE ENGINEER WHO DID THE ANALYSIS ON THE EMISSIONS CONTROL SYSTEM AND PREPARED THE REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090528April 28, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
I AM FILING THIS TO GET SOME SORT OF HELP AND DIRECTION TO TAKE CARE OF THESE RECALLS ON THIS VEHICLE NHTSA NUMBER 13V-252.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090356April 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHEN THE THERMOSTAT GETS TO THE MIDDLE INDICATOR WHICH IS IN THE NORMAL ZONE WHEN YOU STOP THE VEHICLE SHUTS DOWN UNTIL IT COOLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084868April 13, 2018
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
I WAS DRIVING ON A CITY STREET AND HIGHWAY WHEN MY UPPER AND LOWER ARMS AND BALL JOINTS JUST SNAPPED IN HALF ALSO THE WHOLE RIGHT SIDE OF THE VEHICLE HAS NO ELECTRICAL WORKING THE HORN DOESN'T WORK SO THE AIR BAGS DON'T WORK AND THE COMPANY I GOT THE VEHICLE FROM DISABLED MY CHECK ENGINE LIGHT SO I HAVE NO CLUE WHAT ELSE IS WRONG WITH THE VEHICLE THE COMPANIES NAME IS WHEELS OF SUCCESS THE OWNER IS [XXX] SHE REFUSES TO HELP ME I HAVE CALLED SENT EMAILS TEXT ETC NO RESPONSE I GOT THE VEHICLE FROM HER IN NOVEMBER 2016 I HAVEN'T HAD IT A YEAR AND I HAVE PAID FOR REPAIRS THAT SHOULD OF BEEN DONE BEFORE GETTING IT I HAVE PAID OUT MORE THAN THE COST OF VEHICLE THIS HAS HAPPENED TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079776March 16, 2018
ENGINE
WE REPLACED THE ENGINE AT 135,000 MILES AND THE NEXT ENGINE IS DOING THE SAME THING AT LESS THAN 20,000 MILES. MECHANICS HAVE SAID THESE ENGINES WERE DEFECTIVE. LOSES VALVE AND DESTROYS PISTON. I HAVE PAID OVER $10,000 IN PARTS ALONE, NOT COUNTING LABOR. HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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