Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10588307May 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/16/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587769May 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/28/14 MA THE CONSUMER WAS INFORMED THE PARS WERE NOT AVAILABLE. UPDATED 07/29/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586759May 6, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL- THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586563May 5, 2014
FUEL/PROPULSION SYSTEM
SAFETY RECALL N46/NHTSA 13V-252: SAFETY RECALL NOTICE WAS RECEIVED BY MAIL IN JANUARY 2014, CONTACTED DEALERSHIP AS DIRECTED TO SCHEDULE AN APPOINTMENT. DEALERSHIP SAID THEY HAD NO PARTS AND HAD NO IDEA WHEN THEY WOULD RECEIVE THE PARTS. CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON MAY 5, 2014. WAS TOLD THAT CHRYSLER STILL HAD NO PARTS AVAILABLE APPLICABLE TO THIS RECALL. FURTHERMORE, AND EVEN MORE CONCERNING, THERE IS NO PROJECTED TIME-TABLE FOR DISTRIBUTING THE APPROPRIATE PARTS TO DEALERSHIPS. THIS RECALL WAS ORIGINALLY ISSUED JUNE 19, 2013. I DO NOT FEEL THAT AN ENTIRE YEAR OR MORE IS AN APPROPRIATE TIME FRAME TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE AMOUNT OF TIME, ESPECIALLY FOR A DEFECT THAT CAN CAUSE FUEL LEAKS AND POSSIBLE FIRES FROM A REAR END COLLISION. OUR HOUSEHOLD HAS TWO 2004 JEEPS THAT ARE AFFECTED BY THIS RECALL. WHEN CAN WE EXPECT A RESOLUTION FROM CHRYSLER? WHAT ARE THE REGULATIONS FOR COMPLETING SAFETY RECALLS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585952May 1, 2014
FUEL SYSTEM, GASOLINE
RECALL NOTIFICATION NHTSA 13V-252 WAS ISSUED ON 12/11/2013. RECALL NOTICE STATES "CHRYSLER IS MAKING ALL REASONABLE EFFORTS TO OBTAIN THE PARTS AS QUICKLY AS POSSIBLE. CHRYSLER WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP NOTICE, WHEN THE REMEDY PARTS ARE AVAILABLE." THAT FOLLOW-UP NOTICE WAS NEVER RECEIVED BY ME. AFTER CALLING THE CHRYSLER GROUP RECALL ASSISTANCE CENTER ON 5/1/2014 TO INQUIRE, WAS INFORMED THAT PARTS ARE NOT YET AVAILABLE AND THAT IT HAS NOT YET BEEN DETERMINED HOW THE JEEPS ARE TO BE FIXED. THERE IS NO ESTIMATED DATE FOR REMEDY OF THIS PROBLEM. IN MY OPINION, THIS IS AN UNREASONABLE TIME PERIOD TO WAIT FOR CORRECTION OF SUCH A POTENTIAL HAZARD AS FUEL TANK LEAKAGE DURING CERTAIN TYPES OF REAR END COLLISIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585678April 30, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585309April 28, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585056April 26, 2014
TIRES, SEAT BELTS
MY DAUGHTERS WERE DRIVING HOME AND THE REAR TIRE SLID ON SOME GRAVEL AND IT APPEARED SHE OVER CORRECTED AND THEY WENT OVER AN EMBANKMENT AND ROLLED AT LEAST 8 TO 10 TIMES. AT SOME POINT WHILE THEY WERE ROLLING BOTH OF THEIR SEATBELTS (BOTH FRONT SEAT)CAME UNHOOKED AND CAUSED MY YOUNGEST DAUGHTERS HEAD TO HANG OUT THE WINDOW. PEOPLE SHOULD KNOW THAT THIS WILL OR MAY OCCUR IN AN ACCIDENT OF THIS TYPE FOR THEIR SAFETY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584449April 23, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584117April 22, 2014
STRUCTURE
I RECEIVED A SAFETY RECALL NOTICE APPROXIMATELY 6 MONTHS AGO FOR "REAR STRUCTURE REINFORCEMENT". I HAVE BEEN TO THE JEEP DEALER IN MY AREA (MILTON RUBEN CHRYLSER JEEP, 3516 WASHINGTON ROAD, MARTINEZ, GA 30907, PH: 706-868-5454) 3 TIMES AND EACH TIME I AM TOLD THEY WILL CALL ME WHEN THERE IS A PART TO FIX MY AUTOMOBILE. IF THIS IS A SAFETY RECALL THEY ARE NOT TAKING IT SERIOUSLY, THEY ARE VERY DISMISSIVE WHEN I TALK TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584250April 22, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATE DATE OR ARRIVAL FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583973April 21, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578850April 10, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
MONTHS AGO I RECEIVED A VEHICLE SAFETY RECALL. THE RECALL IS IN REGARD TO MY FUEL TANK HAVING A CHANCE OF FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS WHICH CAN RESULT IN AN UNDERBODY FIRE IN THE PRESENCE OF AN IGNITION SOURCE. I HAVE MADE THREE DIFFERENT INQUIRIES AND FOLLOW UP, 1ST WITH MY LOCAL CHRYSLER DEALER THAN WITH CHRYSLER GROUP RECALL ASSISTANCE IN REGARD TO AN ETA OF PARTS AND EXPEDITING THIS PROCESS WHICH AS FAR AS I AM CONCERNED AND HAVE BEEN NOTIFIED, IS A SERIOUS SAFETY CONCERN. I HAVE BEEN TOLD THE SAME THING EVERYTIME THAT THE PARTS MUST NOT BE AVAILABLE YET. I NEED YOUR HELP MOTIVATING THE APPROPRIATE PARTIES TO EXPEDITE THIS PROCESS. MY SAFETY IS AT STAKE AND THE ISSUE HERE AND I AM BECOMING IMPATIENT. PLEASE GET BACK TO ME ASAP WITH A FOLLOW UP AND SOME RESULTS. THE RECALL # I THINK IS N46/ NHTSA 13V-252. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578527April 9, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578329April 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE AND THE REPAIR COULD NOT BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577440April 4, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/8/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576812April 2, 2014
FUEL SYSTEM, GASOLINE
RECALL N46 IS TAKING TOO LONG TO RESOLVE. CONTACTED STAFFORD DODGE OF FREDERICKSBURG - 2 APRIL 14 - NO PARTS. CONTACTED CHRYSLER - 2 APRIL 14 - HAVE NOT YET RELEASED PARTS - MUST ISSUE 2ND RECALL NOTICE FIRST. REPEAT - THIS POTENTIALLY DANGEROUS RECALL IS TAKING FAR TOO LONG. NOTE - THERE HAS BEEN NO INCIDENT WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576423April 1, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575857March 31, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574895March 26, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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