Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10626739August 20, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626082August 18, 2014
FUEL SYSTEM, GASOLINE
I RECEIVED RECALL INFO (N46/NHTSA 13V-252) WELL OVER A YEAR AGO FOR MY 2004 JEEP LIBERTY AND THE MANUFACTURER STILL DOES NOT HAVE PARTS AVAILABLE FOR REPAIR. THEY ALSO HAVE NO ESTIMATE OF THE TIME WHEN THEY WILL HAVE PARTS. HOW CAN I GET THIS RESOLVED? TO MY UNDERSTANDING JEEP HASN'T PROVIDED ANY PARTS FOR ANY CARS AFFECTED BY THIS RECALL AND THE DEALER IS NO HELP IN GETTING RESOLUTION OF THIS RECALL. HOW CAN I GET THIS RECALL RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626146August 18, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT PASSENGER'S SIDE BUMPER DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,701.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622604August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622615August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622619August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622489August 15, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT IT WAS POSSIBLE THAT THE PARTS COULD BECOME AVAILABLE WITHIN AN EIGHT MONTHS PERIOD. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622319August 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
IT HAS BEEN MANY MONTHS SINCE I RECEIVED A RECALL WHICH WAS SUPPOSED TO BE REMEDIED BY INSTALLING A HITCH. (GAS TANK IS AT RISK OF RUPTURE) MY DEALER [XXX] IN SUMMIT, NJ CLAIMS THAT CHRYSLER HAS NOT SENT THE PART. I HAVE INQUIRED SEVERAL TIMES AND I GET THE SAME STORY. I REALIZE IT IS AN OLD CAR HOWEVER I AM GETTING THE IMPRESSION THAT THE LONGER CHRYSLER KEEPS STALLING MAKING REPAIRS THE LESS OF THESE CARS THERE WILL BE TO REPAIR! SINCE THIS IS SO DANGEROUS I THINK THEY OUGHT TO BE ENCOURAGED MORE STRONGLY TO DO THE RIGHT THING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621805August 12, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621470August 11, 2014
FUEL SYSTEM, GASOLINE
I RECEIVED NOTIFICATION ABOUT 4-5 MONTHS AGO OF A RECALL ON MY VEHICLES FUEL TANK SAYING THAT IN A CRASH IT MAY CATCH FIRE AND THAT A HITCH IS TO BE INSTALLED, THE NOTICE STATES I WOULD RECEIVE A FOLLOW UP CONTACT TO NOTIFY ME WHEN THESE PARTS BECAME AVAILABLE AND I HAVE HEARD NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621478August 11, 2014
SUSPENSION
WHEN ON VACATION GETTING READY TO DRIVE BACK HOME FROM NC TO NY TURNING INTO A PARKING LOT THE RIGHT FRONT BALL JOINT SNAPPED. WE HAD TO HAVE THE VEHICLE TOWED TO HAVE IT REPAIRED ONLY TO FIND OUT WHEN WE ARRIVED HOME AND I LOOKED UP ONLINE THAT THERE HAD BEEN AN PREVIOUS RECALL ON THIS THAT I WAS NEVER NOTIFIED OF. THE REPAIR TECH RIPPED THE "BETTER BRAND" MORE EXPENSIVE MOOG BRAND BOOT WHEN HE PUT IT ON AND DIDN'T TELL US. WE DIDN'T FIND OUT UNTIL ARRIVING HOME & THEN WE HAD TO TAKE IT TO ANOTHER SHOP 45 MIN AWAY TO HAVE IT REPAIRED AGAIN.. IF WE HAD BEEN NOTIFIED PREVIOUSLY WE WOULD HAVE HAD THIS TAKEN CARE OF PRIOR TO AND HAD IT FIXED THE RIGHT WAY. THANKFULLY WE WERE PULLING INTO A GAS STATION PARKING LOT AT THE TIME OF THE INCIDENT AND NOT 20 MIN LATER WHEN WE WERE DRIVING 65 MPH DOWN THE HIGHWAY OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10619581August 11, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE FUEL TANK LEAKAGE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE WAITED FOR WEEKS, ONLY TO BE TOLD BY THE DEALER, THE PARTS WERE NOT AVAILABLE. FEARING FOR HER SAFETY, SHE TOOK CARE OF THE PROBLEM BY HAVING A TRAILER HITCH INSTALLED WHICH WOULD PROTECT THE GAS TANK. THE CONSUMER IS SEEKING REIMBURSEMENT. RECALL # 13V252000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619061August 5, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT DISCOVERED THAT THE AIR CONDITIONING WAS LEAKING INSIDE THE VEHICLE ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618077August 1, 2014
SUSPENSION
SINCE I RECEIVED THE FIRST NOTICE OF THE RECALL FOR MY JEEP LIBERTY PURCHASED NEW AND STILL DRIVE I ATTEMPTED TO GET IT REPAIRED AT A CHRYSLER DEALER MORE THAN FOUR TIMES AND FOUR TIMES TELLING ME THEY WERE OUT OF PARTS AND I WILL RECEIVE A LETTER TELLING ME WHEN TO BRING IT IN ,NONE OF THEM TOOK ANY OF MY INFORMATION AND WANTED TO PUT ME ON A WAITING LIST OF ANY KIND. THIS LAST TIME THE PLACE NEAREST MY HOME WAS THE LAST STRAW, THE SERVICE MANAGER JEFF CARNIVAL AT CRYSTAL AUTOMOTIVE AT 143 CORTEZ BLVD IN BROOKSVILLE,FLORIDA 34613. GOT DOWNRIGHT NASTY WITH ME. I SUGGEST HE WOULD NOT HAVE TAKEN SUCH LIBERTIES IF I WASN'T 72 YEARS OLD AND DISABLED. OF COURSE I LEFT SINCE ACCOMPLISHING NOTHING AGAIN. DO YOU HAVE THE ABILITY TO HELP ME OUT WITH THIS ONGOING PROBLEM. ITS REALLY BEEN A LONG TIME GETTING THIS DONE. YOU CAN ASSURE CHRYSLER IF SUCH A INCIDENT SHOULD OCCUR WHERE MY WIFE AND I ARE INJURED. MY FAMILY WILL SURELY SUE THEM FOR NEGLECT AND INJURIES. REALLY MAD ABOUT THE TREATMENT I HAVE BEEN RECEIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618080August 1, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A SAFETY RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE TO REMEDY THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617516July 30, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO THE REAR STRUCTURE REINFORCEMENT RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER REFERENCED RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617322July 29, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616746July 28, 2014
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616812July 28, 2014
STRUCTURE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V25200 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616951July 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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